DEO's Growth Secrets Podcast for Dental Organizations 233: How One Dental Practice Recovered $400K by Fixing Collections
Jun 26, 2025
Shreyas Parab, CEO of Daydream and son of a dental practice owner, shares his journey through the complexities of billing and collections. He reveals how $800,000 in unpaid claims led to innovative solutions using AI to improve revenue cycle management. Shreyas highlights the pressing need for dental practices to embrace technology to reduce inefficiencies and stress. He discusses the transformative role AI plays in enhancing accuracy and efficiency, ultimately helping practices get paid while preserving their teams' well-being.
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Episode notes
AI Transforms Dental Billing
- The revenue cycle management in dental offices is manual, tedious, and causes significant unpaid work.
- AI can automate and streamline these processes, ensuring dentists get paid for their work.
Prioritize Outstanding Claims
- Focus first on outstanding claims to recover money before timely filing deadlines expire.
- Use automated AI calls to gather claim status to prevent losing payments.
Insurance Controls Data Access
- Insurance companies avoid giving API access to claims data to maintain control and limit dentists' power.
- This forces dentists to rely on inefficient calls, creating an unfair landscape.