Business Minds

Discover how advisory boards can transform businesses with Anthony Moss, from addressing commercial loneliness to embracing diverse perspectives for strategic success. Learn about the power of expert advice and the benefits of setting up an advisory board for business growth.

Welcome to Business Minds, a podcast proudly brought to you by the Sydney Hills Business Chamber. Our show aims to both educate and inspire business owners – big or small – by sharing stories, and extensive experience from like-minded people. I am your host, Jason Owen and today I am chatting with John Mason about Quality and Assurance systems and how they can add value to your business. As the author of 2 books with nearly 30 plus years in business, John developed his own 24/7 virtual quality management platform. He has a 100% certification first-time track record and a client list including Comsol, Data Tools, Sydney Hills Business Chamber, Volkswagen, Monash University and Hyundai. They are one of only a few Quality Assurance providers to be quality, environmental, safety and information security certified themselves. For John, it's all about providing solutions that are easy to implement and maintain whilst meeting your compliance needs. Questions: How do you, as a business owner, see the value in attaining that level of compliance? Getting business’s to engage with the process of compliance is one thing, but getting them to maintain that effort can require a change in culture.  How do we as business’s owners ensure we get that buy-in across the whole business? People have preconceived ideas about how things work or how they will play out.  This generally ends with a, ‘that's the way we have always done it’ comment.  Tell me, how do you crack that psyche or deadlock? Contact John 1300 899 443 john.mason@quality.com.au https://www.quality.com.au/ Resources: https://www.quality.com.au/resources/books Show Notes: https://www.sydneyhillsbusiness.com.au/podcast/

Welcome to Business Minds, a podcast proudly brought to you by Sydney Hills Business Chamber. Our show aims to both educate and inspire business owners – big or small – by sharing stories and extensive experience from like-minded people. I am your host Fiona Kane and today I’m chatting with John Glover from Pendragan about “Employment and people shortages”. John Glover has run businesses for over 30 years. His current companies are Pendragon - a Contractor Management/Payroll and sponsorship company - Oz Migration - an immigration/visa company - and Your Australian Business – which helps international companies set up and trade in Australia. He started in the IT Telecoms industry, then moved onto the Hospitality industry, where he learned that service, service, and service is all that matters… He also ran a very successful Social Club - with over 1500 members - when he was in his 20’s before mobile phones or emails. John’s overhauled business knowledge is second to none. Questions: Does Australia have a people shortage? What effect does that have across certain industries? What's a possible solution? (Working holiday makers Students Skilled labour etc) In this ‘New world of work’, how do you think employers should look at employing people? Is there a need for that person to be in the country? Can they do the work from anywhere in the world? If so, how? What are the most suitable visas to get skilled migrants into Australia? Is there anything a company needs to be aware of when hiring migrants - such as how they advertise the position? Contact John: 02 9407 8700 info@pendragon.net.au www.pendragon.net.au RESOURCES E-book mentioned in this episode: The New World of Work: https://www.pendragon.net.au/resources/ Show Notes: https://www.sydneyhillsbusiness.com.au/podcast/

Welcome to Business Minds, a podcast proudly brought to you by Sydney Hills Business Chamber. Our show aims to both educate and inspire business owners – big or small – by sharing stories and extensive experience from like-minded people. I am your host Jason Owen and today I’m chatting with George Hawwa, managing director of Attention Experts. George has worked on social media strategy, management, and analysis across over twenty different industries with companies worldwide. As Growth Director, George oversees the overall client strategy and agency growth. Today we will be chatting about Social Media Marketing. Questions: What do most businesses get wrong when it comes to social media marketing? How do you go about setting budgets for social media marketing, and is there a minimum spend to even get some traction? Are followers, likes, comments, and shares really that important in terms of growing both your business and social media presence? Contact George 1300 180 935 https://attentionexperts.com/ Resources: https://attentionexperts.com/about/case-studies/ Show Notes: https://www.sydneyhillsbusiness.com.au/podcast/

Welcome to Business Minds, a podcast proudly brought to you by Sydney Hills Business Chamber. Our show aims to both educate and inspire business owners – big or small – by sharing stories and extensive experience from like-minded people. I am your host Fiona Kane and today I’m chatting with Jason Jelicich from Momento Hospitality on the topics of team culture and systems for delivering Remarkable Service to guests. Jason Jelicich is passionate about training and team culture. Starting behind his father’s bar as a teenager, Jason progressed to become an awarded bartender, speaker, and trainer - receiving the Outstanding Contribution Award at the Australian Bar Awards in 2007. Since then, he has been a business coach to some of the world’s top bars, including New York's Dead Rabbit, which was voted the World’s Best Bar in 2016. After 2 years under contract in the US, Jason returned to Australia to take up the position of Training and Culture Manager for Momento Hospitality in Sydney's North West. His focus is on building training systems to help the company double its size over the next 18 months. Questions: How is Momento competing for staff in the current labour drought? Team culture has always been important, why is it more so now? What are some examples of culture building at Momento? How do you maintain a strong focus on customer service in today's tight labour climate with venues that serve 1000 or more customers/ day? What are some of the unique systems  you use at Momento to make your service remarkable? How do you measure whether your service is hitting the mark. Show Notes: https://www.sydneyhillsbusiness.com.au/podcast/

Welcome to Business Minds, a podcast proudly brought to you by Sydney Hills Business Chamber. Our show aims to both educate and inspire business owners – big or small – by sharing stories and extensive experience from like-minded people. I am your host Jason Owen and today I’m chatting with Nathan Williams managing director of Customer Return. Nathan Williams holds a Master of Management from the Macquarie Graduate School of Management. He has won, coached clients to win, and judged ‘Pitch Competitions’, while also regularly presenting for industry groups, associations and CEO networks on Pitching, Sales and Referrals. Today we will be chatting about; Managing your message. Questions: What are three big mistakes you see people make when they answer ‘So what do you do?’ Being able to create value is one skill, being able to communicate it effectively is another!  How do we nail that presentation? Flip the funnel – How do we fine tune that lead generation process? Contact Nathan (02) 9347 2436 http://www.customerreturn.com.au/ Resources: https://www.customerreturn.com.au/the-7-sins-of-pitching/ Show notes: https://www.sydneyhillsbusiness.com.au/podcast/

Welcome to Business Minds, a podcast proudly brought to you by Sydney Hills Business Chamber. Our show aims to both educate and inspire business owners – big or small – by sharing stories and extensive experience from like-minded people. I am your host Jason Owen and today I’m chatting with Kerrie Sheaves Chairperson of the Sydney Hills Business Chamber and managing director of Foundational Business. For over ten years, Kerrie has consulted to both micro and small business owners helping them grow their businesses through Foundational Business Consulting and the Foundational Business Centre; a small business incubator and support Centre supporting north-western Sydney. Today we will be chatting about; People and Jobs – thinking outside of the Square to fill the gaps. Questions: How do you create connections that turn into valuable relationships? Why should IT & T be part of your business’s growth strategy? What role can the local Business chamber play in growing your business? Perpetual Resourcing – why should is part of your growth strategy? Contact Kerrie: 1300 765 249 https://www.foundational.com.au/foundational-business-centre/ Resources: https://www.sydneyhillsbusiness.com.au/ Show notes: https://www.sydneyhillsbusiness.com.au/podcast