This episode is the concluding segment of our roundtable discussion on building high-performance teams. In part one of this conversation, we discussed the difference between lived versus aspirational values and how to discern healthy from unhealthy tension in our teams and organizations. Today, we’re taking it a step further and looking at the importance of humor in our businesses, cultivating mutual accountability and how to live out our values in the midst of challenging circumstances. Joining host and Global Payments HOM, Chris Allen are: multi-dimensional leader and fortune 500 executive, Vince Lombardo, Founder and Chief Strategist at Revisionary, Celine Williams and co-founder and Managing Partner of Mudita (moo-DEE-tah) Venture Partners, Josh Linkner.  Key Points: Understanding Rumbling vs. Feedback  The importance of levity and humor in businesses Cultivating mutual accountability Living your values through adversity  Resources/Links:  Learn More about our guests: Vince Celine  Josh   Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur’s Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

Join seasoned leaders Vince Lombardo, a Fortune 500 executive, Celine Williams, a chief strategist in executive coaching, and Josh Linkner, a venture capital partner, as they delve into the essentials of high-performance teams. They discuss the courage required for impactful conversations and the vital distinction between healthy and unhealthy tension. The guests emphasize the alignment of personal and organizational values, highlighting how integrity fosters innovation and deeper relationships. Tune in for transformative insights on leadership and team dynamics!

Shop Small is a year-round effort that encourages people to support local businesses and communities, with a special focus on Small Business Saturday. Founded by American Express in 2010, Small Business Saturday has become a nationwide celebration of small businesses. In 2023 alone, U.S. consumers who shopped at independent retailers and restaurants on Small Business Saturday spent an estimated $17 billion. In today’s episode, Erin Sweatman of American Express joins us in the studio to share the incredible story of how Shop Small evolved from a single idea into the expansive movement it is today. We’ll also explore how social media plays a crucial role in connecting small businesses with the next generation of shoppers. Based on a study from American Express, 73% of Gen Z say they are more likely to shop with a small business when they see them on social media. Tune in to learn practical ways you can get involved by shopping small and how to participate with Small Business Saturday on November 30th, 2024. Key Points: How we can support small businesses  Connecting communities and customers How to get involved with Shop Small  Resources/Links:  Learn More about Shop Small  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur’s Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.  Disclosures: [3:05] The total reported projected spending of U.S. consumers who shopped at independent retailers and restaurants on Small Business Saturday in 2023 reached an estimated $17 billion. [10:10] Based on a study from American Express, 73% of Gen Z said that they are more likely to shop with a small business when they see them on social media.

In this engaging discussion, Marcus Lemonis, a Lebanese-American businessman and star of CNBC's The Profit, emphasizes the importance of 'people, process, and product.' He shares personal anecdotes from his entrepreneurial journey, highlighting lessons learned from both successes and failures. Marcus expands on the significance of authenticity and deep connections in business, advocating for a compassionate, relationship-focused approach. He also reflects on how small businesses serve as community anchors and the necessity of adaptability in times of crisis.

Ryan Estis, a sales and leadership expert, joins Enneagram coach Stephanie Spencer and Dr. Olivia Audrey, a holistic naturopathic doctor, to explore transformational leadership. They discuss the importance of self-awareness and confronting inner challenges, like emotional blind spots and insecurities, for authentic leadership. The guests share insights on how personal struggles can lead to professional growth, the power of empathy in fostering team dynamics, and the value of intentional rituals for personal and team development.

Stephanie J. Spencer is a personal and leadership development coach who utilizes the Enneagram to help clients find new ways forward. She has spent years coaching individuals and teams from around the country, including major universities, local churches, Fortune 500 companies, small businesses and more.  In this episode, Stephanie shares why understanding our core motivations and ways of operating are vital to the success of our businesses and team relationships.    Key Points: Why knowing the way we work can help us improve our work How to Leverage our team’s unique contributions to reach common goals  How the Enneagram helps us resolve conflict Resources/Links:  Learn More about Stephanie J. Spencer Download the free PDF resource mentioned in this episode Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur’s Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Ryan Estis is a sales and leadership expert at the forefront of the human-centered growth movement. He has spent his career in the trenches building high-performing teams and a client roster of category-leading brands. As a strategic advisor and former Fortune 500 CRO, he understands that the key to meaningful results lies in elevating people to their highest potential. In this episode, Ryan shares how individuals and organizations can leverage change as a catalyst for growth and maximize their impact by embracing a human-centered approach to sales, leadership and life. Key Points: 3 principles of human-centered leadership How our darkest moments can become our defining moments  Why the best leaders build other leaders Resources/Links:  Learn More about Ryan Estis Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur’s Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

The path of the entrepreneur requires taking calculated risks, developing resilience and an unwavering commitment to strong personal values. Today’s episode features a business owner whose Made From Scratch entrepreneurship embodies each of these qualities along with a deep-rooted faith that led her from investing her last five dollars — to creating a multi-city cupcake empire known as The Cupcake Collection. Mignon Francois is known for developing an iconic cupcake flavor that drew long lines of people to her historic Germantown neighborhood in Nashville, Tennessee. The success of her business ignited a new movement to the area for other businesses to move in and take root as well. Mignon’s business savvy earned her the titles of “Woman of Legend and Merit” by Tennessee State University, “Family Business of the Year” by Black Enterprise Magazine and “Emerging Business Leader of the Year.” Tune in to hear Mignon’s amazing story of courage and resilience and how maintaining the right perspective turns scarcity into opportunities for learning.  Key Points: Financial principles for long term success  How perspective changes the outcome of the experience The essential ingredients for making a great leader Resources/Links:  Learn More about Mignon Francois and The Cupcake Collection  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur’s Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

Josh Linkner, an accomplished jazz guitarist and managing partner of Mudita Venture Partners, believes in harnessing daily micro-innovations for entrepreneurial success. He draws intriguing parallels between jazz and business, emphasizing creativity and improvisation as key drivers. Linkner discusses innovative techniques like roll storming to enhance problem-solving and stresses the importance of cultural alignment and kindness in team dynamics. He also explores the impact of AI on the arts, advocating for a shift from compliance to fostering creativity in leadership.

John Mark McMillan is a Platinum-selling singer-songwriter whose career in music spans across two decades. He has worked as an independent artist under his own Lionhawk records with three albums in the Top 200 U.S. charts and four albums in The Top 10 Christian charts. His voice has been featured in film and television, including the trailer for “Terminator: Dark Fate” and “Grey’s Anatomy.”  Alongside creating heartfelt lyrics and genre-bending compositions, John Mark is a savvy entrepreneur whose business acumen transcends the music industry and offers applicable insights to business owners and brands alike. In this episode, John Mark drills down to the foundation of what differentiates flourishing businesses from those who don’t succeed: Making meaningful connections. Key Points: Operating from your ‘why’ as the driving force in business  Growing your social media presence Addressing the loneliness of entrepreneurship  Resources/Links:  Learn More about John Mark McMillan Read The Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur’s Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.