Today's guest is Doug Rezabek, Director of Strategic Initiatives and ServiceNow Practice at SOFtact Solutions. Founded in 2017, SOFtact Solutions solves problems through design, procurement, integration, execution and program management of subject matter expert,s and the hardware/software necessary to implement solutions. They provide solutions for Government Agencies at the federal, state and local levels, as well as industry partners, non-profit organizations and commercial customers. Doug has been in IT business for 31 years in a variety of business, marketing and technical roles. He has spent the last eight years working in the ServiceNow ecosystem as an engagement manager, business process specialist and technical architect. Among other current project and corporate responsibilities, Doug is the lead architect for the US Special Operations Forces implementation of ServiceNow, including the core ITSM processes, IT Business Management and Field Service Management. In this episode, Doug talks about: His journey as a Veteran IT professional with expertise in ITSM and implementations, SOFTtact’s military focus with a strong veteran involvement, His role to build the ServiceNow practice, growing the team from 1 to 35, Building and sustaining custom solutions for clients evolving needs, Focus on hiring veterans and integrating military expertise in client engagements, Navigating military acronyms for effective public sector communication, ServiceNow's expert programs for long-term career success, Expanding in government contracting and solving complex challenges effectively, Adapting rapidly in DOD, expanding into diverse solution sets & expanding the team

Today's guest is Brandon Allgood, Chief Data Officer at FogPharma. Founded in 2016, FogPharma is a clinical-stage company pioneering a new class of drugs to address the limitations of today’s precision medicines and achieve universal druggability. FogPharma’s discovery engine integrates cutting-edge technologies that dramatically accelerate the speed and scalability of drug discovery to advance novel Helicon therapeutics against important, previously intractable targets across virtually all disease areas. With 23 years of experience in developing AI based platforms in healthcare, Brandon is a serial entrepreneur focused on applying machine learning and large scale computational methods to improve human health. Brandon previously helped build three companies, Valo Health, Numerate and Pharmix, at the forefront of applying modern ML and computational methods to drug discovery and development in diverse subfields, including chemistry, biology, clinical trials and real-world health data.  In this episode, Brandon talks about: His journey from cosmology to drug discovery at FogPharma, An overview of Fog Pharma's focus on peptides, How AI optimizes drug design, biology understanding & patient response prediction, Taking a data-driven approach to their drug discovery platform

Today's guest is Holger Brink, Technical Director and Chief ServiceNow Architect at NetImpact Strategies. Founded in 2009, NetImpact is a leading provider of digital transformation support to the US federal government, renowned for its innovative solutions and comprehensive expertise. With a proven track record of driving technological advancements and modernization initiatives, NetImpact plays a pivotal role in reshaping the digital landscape of government agencies. Their vision is to be a NextGen Digital Transformation Leader that disrupts how technology is applied to deliver mission value. As mission needs change, new priorities emerge, technologies advance and methodologies evolve; NetImpact stands out as a leader ready to solve the challenges of today while looking for the opportunities of tomorrow. They deliver high-performance secure digital services products to transform client operations and accelerate mission outcomes. In this episode, Holger will discuss: His career journey from finance into ServiceNow, How NetImpact innovates ServiceNow apps for public sector efficiency, His day-to-day role including agency support, product development and bidding, Transition from city to federal contracts, focusing on ServiceNow's versatility, NetImpact’s focus on collaboration, certifications and multi-platform products, Taking a platform-first approach & exploring Gen AI augmentation, Offering growth, employee focus, personal development and certifications

Today's guest is Christian Ferreira, Founder and CEO at PSci.AI. Founded in 2022, Procurement Sciences AI (PSci.AI) is a trusted partner for GovCon, aerospace, defense, education and other government-oriented businesses, offering a transformative platform powered by breakthrough advancements in Generative AI. Their platform and tools provide invaluable insights that help you secure government contracts and propel your business towards new heights of success. PSci.AI's Bidding Intelligence System is the first of its kind: an AI-powered, end-to-end automation system for capture, proposal and business development. Originally designed specifically for government contractors, they have since broadened their expertise to support commercial contractors, academic institutions, non-profits and a diverse range of other businesses. It is their goal to harness the continuous breakthroughs in AI, enabling teams to work more intelligently. In this episode, Christian talks about: His journey to launching Procurement Sciences, How AI automates labor-intensive government contract proposal processes, Applying Generative AI to boost revenue and operational efficiency, Constant iteration within the evolving Gen AI landscape, Why Gen AI is pivotal in reshaping industries like government contracting, Rebuilding their platform to align with future AI trends, How innovation drives PSci.AI to pioneer Gen AI solutions

Today's guest is Greg Wheeler, Public Sector Vertical Lead at CDW ServiceNow Solutions. As a ServiceNow Elite Partner, CDW helps you optimize the value of your ServiceNow investment and streamline IT operations across your organization. With customers ranging from Fortune 500 companies to some of the nation’s leading healthcare organizations and higher education institutions, their team have the experience to help you succeed with your ServiceNow initiatives. Greg is responsible for defining a catalog of solutions based on industry best practice frameworks and optimizing the ServiceNow platform for government clients at CDW. Part of this role is identifying consistent, reliable, repeatable processes for marketing, scoping and delivering the identified services. Delivery includes both the technical delivery (e.g. configuration of the ServiceNow platform) as well as appropriate Organizational Change Management methods to ensure their clients' success. In this episode, Greg talks about: His career journey & overview of their work at CDW How the Public sector mirrors private sector but with distinct challenges, ServiceNow’s possibilities beyond IT to enhance the citizen experience, Utilizing ServiceNow to aid school districts in asset management and interaction, Establishing a CoE to merge ServiceNow expertise with practitioner insight, How the Government blends strategic planning with agile implementation, How CDW blends large-scale capability with agile innovation

Today's guest is Drew Linsley, Co-Founder and CEO at Operant Biopharma. Operant Biopharma's AI-powered robotic microscope learns to design drugs by watching and controlling diseases over time.  Their platform autonomously designs biological experiments, discovering and optimizing disease treatments. The company focuses on high-need areas like neurodegenerative and kidney diseases, aiming to horizontally address multiple indications and out-license discoveries, blending AI and biology for innovative therapeutic development. Drew is also an Assistant Professor (Research) in Computational Neuroscience and AI at Brown University. He studies biological and artificial intelligence, and believes we need artificial vision to create intelligent machines capable of reasoning about the world. However, existing artificial vision systems struggle with many visual challenges that we routinely solve in our daily lives. He looks to biological vision to inspire new solutions to these challenges in artificial vision. In this episode, Drew talks about: Applying AI to analyze disease data and guide therapeutics autonomously, How Robotic microscopy tracks dynamic biology to aid disease treatment advancements, How AI optimizes drug discovery pipeline & manipulates cellular states for treatment, Applying AI to drive horizontal drug development for diverse indications, Their unique staffing needs within AI, biology and neuroscience

Today's guest is Tao Wang, Director of Machine Learning at SurveyMonkey. Headquartered in California, SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. The company's fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. It is SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices. With over 15 years of experience in software engineering and machine learning, Tao has a passion for building scalable, reliable and high-performance solutions that solve real-world problems and create value for users and stakeholders. Tao has led and contributed to cross-functional projects, teams and research in AI, machine learning, data mining, big data, parallel processing, computer vision and software development. Tao believes in the power of AI and machine learning to transform the way we communicate, learn and grow. In this episode, Tao discusses: His journey to SurveyMonkey from research to leadership, Empowering data-driven decisions with AI-enabled features, How the ML team streamlines collaboration for innovation, His emphasis on servant leadership, coaching and process, Integrating ChatGPT for enhanced survey experience at SurveyMonkey, Career opportunities with SurveyMonkey, What makes SurveyMonkey a great place to work

Today's guest is Ben Wilcox, ServiceNow Americas Practice Leader at IBM. Ben is a seasoned professional services leader, with global experience with across multiple industry sectors. Ben has strong experience as an operations and sales leader with a strategic mindset and demonstrating results with clients. His focus is on understanding client issues and developing solutions to achieve the desired outcome. In his current role with the IBM ServiceNow practice, Ben and his team are focused on expanding their footprint and offerings, as well as delivering world-class services. It is their aim is to identify the relevant pain points in an organization and subsequently, define solutions that leverage the ServiceNow Platform and IBM's broad capabilities to achieve the defined outcomes and deliver measurable value to their clients. In this episode, Ben talks about: His journey to leading the ServiceNow Americas practice at IBM, How IBM's ServiceNow partnership drives digital efficiency and client success, How ServiceNow IRM enhances security & HRSD streamlines self-service functionalities, Gen AI's role in accelerating digital workplace transformation for operational efficiency, IBM's focus on diverse capabilities, career flexibility, client value & expertise, Utilizing diverse capabilities for comprehensive client solutions

Today's guest is Josh Ransom, VP of Customer Experience and Board Member at BEKhealth. Founded in 2020, BEKhealth are a team of technologists, data scientists, nurses and clinical operations experts on a mission to significantly increase patient access to clinical research by enhancing sites and sponsors ability to “identify and match” more patients. They achieve this through leveraging their AI-powered patient-matching platform to detect more protocol-eligible candidates than traditional methods. Josh is a dynamic, solutions-focused leader with deep experience at Fortune 500 and emerging pharmaceutical, biotech, medical device, diagnostic and life-sciences companies. He is an AI and analytics expert who is passionate about delivering on research goals through more rapid identification of clinically-qualified patients. Josh and the team at BEKhealth are on a mission to positively impact the lives of 100 million people by organizing the world’s medical data to expand access to clinical research. In today's episode, Josh talks about: His background leveraging big patient data for medical insights and advancements, How BEKhealth's AI platform integrates patient data for clinical research, Applying AI to improve patient recruitment in healthcare research trials, His proudness of the team's AI superiority over industry giants, How the engineering team enhances NLP for larger datasets & facilitates trials, What makes BEKhealth a great place to work

Today's guest is Thomas Sidebottom, Principal Platform Architect at ECS Federal. Founded in 1993 and headquartered in Fairfax, Virginia, ECS are proud to build successful customer relationships with some of the world’s leading agencies in both the public and private sectors. Inspired by the ability to create, innovate and serve, their highly skilled teams work together to solve complex challenges and provide advanced technology, science and engineering solutions, including cloud, cybersecurity, AI, data and enterprise transformation. Thomas has worked in the ServiceNow ecosystem for over 17 years and possesses a deep understanding of the technical underpinnings of the platform. While embracing the complexity of technology, Tom focuses on end-to-end digital transformation solutions that are elegant and fit for purpose. He brings a considerable implementation and application development background, that spans nearly every industry, to his current role with ECS Federal. Tom is passionate about collaborating with ServiceNow’s customers throughout their digital transformation journey. In this episode, Thomas talks about: Transitioning from Oracle to ServiceNow and his path to joining ECS, ECS’ focus on emphasizing process in the federal and commercial sectors, Prioritizing customer needs, teamwork and ensuring realistic solutions, Implementing mobile solutions for government agencies to improve efficiency and workflow, How strong communication facilitates project understanding and innovation, Being in continuous growth mode and seeking diverse skill sets, The continued impact of AI in the ServiceNow platform, Offering vast opportunities to government agencies embracing tech, His advice to find a mentor, ask questions and value culture