Today's guest is Martin Ivanov, Solutions Architect at Do IT Wise | An Inetum Group Company. Founded in 2010, Do IT Wise - part of the Inetum Group - is an international professional services and consulting company, focused on helping their customers thrive on their Digital Transformation journeys. They combine deep implementation knowledge and partnerships with leading software platforms such as ServiceNow and OpenText, professional expertise and excellent understanding of their client’s problems to create the most suitable and valuable solutions for them. Martin is an experienced ServiceNow Solution Consultant with a demonstrated history of working in the consulting industry.  He is skilled in ServiceNow Platform Administration and Development, ITSM, Custom application development, Integrations and Platform-wide scripting. Martin is a Certified Technical Architect (CTA) and holder of multiple ServiceNow mainline certifications. A ServiceNow Rising Star in 2022, 2023 ServiceNow Community MVP and 2023 ServiceNow Developer MVP, Martin is passionate about knowledge sharing and mentoring. In this episode, Martin talks about: Important career milestones including gaining CTA certification, Starting a ServiceNow architecture podcast and local meetup, Gaining inspiration and confidence from the ServiceNow community, How ServiceNow's rapid updates require focusing deeply in one area, How CSM addresses increased demand for digital services, Exploring predictive automation, like weather-based bakery production, Why GenAI shows potential, but adoption is currently limited, His day-to-role focusing on customer solutions with Do IT Wise, The growth of the HRSD Employee Service Center, His upcoming meetup in Bulgaria & hopes for Knowledge 2025

Today's guest is Daniel Feller, AI Program Lead at Rhino Health. Founded in 2021, Rhino Health are activating the World’s Health Data with Federated Computing, and streamlining end-to-end healthcare research and AI development. They transform healthcare AI by integrating Edge Computing and Federated Learning into a cohesive Federated Computing strategy. This innovative approach provides AI developers with swift and secure access to healthcare data, dramatically reducing setup times from months to days and ensuring data privacy across global networks. Federated Computing allows working with data across multiple sites while keeping that data at rest behind each site’s firewall. This technique enables multiple entities to contribute to AI model training without disclosing raw data, safeguarding the privacy of each dataset. Rhino's Federated Computing strategy ensures data integrity and compliance while minimizing latency and maximizing efficiency, making it an essential tool for advancing global healthcare solutions. In this episode, Daniel talks about: His background and journey to Rhino Health, How Rhino Health uses federated learning to preserve data privacy, Use cases of supporting research for breast cancer and CT scans, Deploying models with Docker to ensure data control and collaboration, How Federated Computing aids fraud detection & drug discovery by ensuring data control, Prioritizing engineers for an agile, market-responsive federated learning infrastructure, How Rhino enhances federated computing for data privacy & governance

Today's guest is Aman Magoon, Co-Founder and Chief Product Officer at Adonis. Founded in 2022 alongside his brother Akash, Adonis are on a mission to maximize revenue outcomes that enable healthcare providers to deliver the highest form of clinical care. The company's aim is to simplify the operational challenges providers face when collecting payment from carriers and patients through deep analytics, process automation and tech enabled tooling, all while lowering the cost-to-collect. By combining their proprietary technology with RCM (Revenue Cycle Management) expertise, Adonis helps you efficiently and effectively collect your hard-earned revenue. Their team will help you deploy automation across your most complex processes to remove frictions and improve financial outcomes. They provide a detailed readout of key findings, including patient finance overviews, denials overviews and payer strategy. Once complete, they provide automation recommendations and advisory services. In this episode Aman talks about: His journey from healthcare tech to entrepreneurship, How Adonis addresses provider-payer conflicts in healthcare revenue collection, Revolutionizing healthcare revenue management for caregivers' benefit, How AI streamlines healthcare revenue cycle & optimizes claim processing, Introducing alerting and monitoring to enhance revenue cycle management, Plans for growth and leveraging data for innovative solutions, Evaluating AI healthcare innovations based on enduring industry trends

Today's guest is Daniel Brady, CEO at Orita. Founded in 2023, Orita’s platform gets your email list in the best shape possible. They delete junk or spam accounts from your list completely, remove duplicate IDs, suppress unengaged contacts and reactivate folks when they’re ready to buy. Orita's technology accounts for how customers interact with your specific brand, and suppresses or activates contacts based on when they’re most likely to make a purchase. Orita helps brands save more than 25% on their email marketing. Daniel has worked with CEOs, CTOs and other leaders to build e-commerce companies. Before studying artificial neural networks, he studied biological ones. Daniel got his undergraduate degree at University of California, Berkeley and received his PhD in Neurobiology from Harvard University. He also completed a Postdoctoral Fellowship at the University of California in San Francisco and did some work at the Icahn School of Medicine at Mount Sinai. At all these institutions, he focused on how early life experience shapes the way the brain processes information. In this episode, Daniel discusses: From neuroscience, leading data teams to co-founding Orita, Optimizing customer engagement using proprietary data and automation, Enhancing email deliverability using machine learning and data insights, An overview of the team’s focus on diverse machine learning solutions, Use Case: Doubling Birthdate's click rates and improving Klaviyo score, How Orita enhances revenue growth through content optimization across channels

Today's guest is Paul McNamara, CEO and Founder at PAMT Consulting. Founded in 2016, PAMT Consulting is a customer-centric consulting firm that is dedicated exclusively to ServiceNow, while also valuing family, inspiration, growth, flexibility and excellence. The company are committed to exceptional customer experience and are focused on the success of their clients and employees. PAMT Consulting will help your organization achieve optimal operations in all areas of your business using ServiceNow. Bringing over 20 years of experience in enterprise applications, with 15 of those years dedicated solely to the ServiceNow platform, Paul has supported many companies as they embrace the digital workflow revolution. He has leveraged his in-depth technical knowledge and business acumen to help companies realize their growth goals and maximize their ROI. Today, Paul, along with his wife Angie, work together to ensure that PAMT Consulting remains a dynamic and friendly workplace for all. In this episode, Paul talks about: His career journey into the world of ServiceNow, Three pillars to success at PAMT Consulting, An insight into their diverse, tech-savvy team, Use case: Resolving technical debt quickly & forming strong partnership with RFP, Emphasizing diverse skills and joining Iconica for quality delivery, Prioritizing employee care and connection when hiring at PAMT

Today's guest is Sujoy Ganguly, Chief Technology Officer at Sports Info Solutions. SIS was founded on the belief that decision making in sports could be improved and that they could help teams win more games through the use of better data, analytics and technology. That belief has been validated repeatedly since their founding in 2002 as SIS continue to revolutionize the way the game is played on and off the field. It is their mission to enrich and optimize the decision-making process for sports teams, sportsbooks and sports fans. SIS are proud to become leaders in collecting, analyzing and distributing the deepest data sets and insights to professional sports teams across the MLB, NBA and NFL. The company has evolved to include former professional and collegiate athletes, coaches and scouts, alongside their best in class technology and research analysts. SIS are now doubling down on what’s made them successful by further advancing their data, technology, insights and partners as they drive forward the next innovations in Sports Data and Analytics. In this episode, Sujoy discusses: His background from academia to AI and Computer Vision in sport, How SIS transformed from Baseball Info Solutions to AI-driven analytics, Using AI to contextualize raw NBA tracking data into detailed game insights, An insight into how the team processes and deploys sports data with AI, Why specialized sports data complexity limits model utilization, Emerging areas from real-time decision-making, injury prevention & granular data analysis, What makes Sports Info Solutions a great place to work, Why Data engineering and model reusability are critical for scaling

Today's guest is Nicolas Sauvage, President at TDK Ventures. Founded in 2018, TDK Ventures is a Corporate VC firm investing globally in early-stage hard-tech projects - serving entrepreneurs, the ultimate Impact Scalers, who are creating a new era of sustainability and social value. From enabling sustainable energy solutions to accelerating advanced materials breakthroughs to ensuring wider availability of sophisticated healthcare technologies, TDK Ventures is actively searching for solutions for difficult problems. The TDK VC firm believes in a sustainable world where digital, energy, and environmental transformation will improve billions of lives. It's their mission is to help accelerate learning, bring meaningful contributions to society, and invest in startups with similar ideals. They deliver meaningful financial results with their co-investors and bringing new, powerful, transformational business opportunities to TDK. By focusing on Scaling Impact, they ensure a sense of purpose and a sense of urgency, with both patience and speed in their investment decision-making. In this episode, Nicolas talks about: His journey from software engineer to TDK Ventures, Why Product management is pivotal to aid success, His personal concept: "Sheila first, scaling impact scalers, patience and impatience," Striving for financial success, societal impact and entrepreneurial support, Utilizing material science for clean tech breakthroughs strategically, Examples of their backed startups in green technology innovation, How GenAI drives investments in low-cost inference technology, Integrating startups for strategic synergies and collaborations

Today's guest is Jariullah Safi, Director of AI and Computer Vision at Simbe Robotics. Founded in 2014, Simbe is the global leader in Store Intelligence™ solutions that provide unprecedented visibility and real-time insights to increase retailer performance. Simbe combines cutting-edge AI and robotics to power business-critical intelligence that improves inventory management and streamlines operations, while empowering retailers to better support store associates and elevate shoppers’ experience. Simbe’s comprehensive platform includes the world’s first autonomous, item-scanning robot, Tally, which leverages best-in-class computer vision to identify exact product location, out-of-stocks, pricing and promotion information with 99% accuracy. By partnering with major worldwide brands across the US, Europe and Asia, Simbe delivers market-leading product availability and price integrity, so they can improve store performance and labor efficiency. In this episode, Jariullah talks about: His experience to date from engineering to robotics and computer vision, Overseeing retail data processing for actionable insights using computer vision, Leading image processing, model development and client interactions, Case Study: Enhancing shelf management, inventory tracking and customer navigation, The importance of tag accuracy and recovering lost sales, How the team covers computer vision, data quality, web backend and autonomy, Scaling operations, enhancing products and providing an integrated mobile app, Embracing a culture of inclusivity, empowerment and mentorship

Today's guest is Kshitij Sheth, Global Practice Head, ServiceNow COI at Orion Innovation. Founded in 1993, Orion Innovation is a leading digital transformation and product development services firm. For over 30 years, Orion has been solving complex business problems for clients. Their transformative business solutions are rooted in digital strategy, experience design and engineering, empowering their clients to operate with agility at scale.​ It is the company's mission to be a trusted partner who inspires and accelerates digital innovation. As the Head of ServiceNow COI and Global Practice Leader at Orion Innovation, Kshitij leads the sales and solutions, offerings and delivery of ServiceNow services globally. With over 17 years of IT experience, Kshitij has executed complex programs and provided end-to-end solutions for over 100 customers using ServiceNow and other platforms. It is his mission is to bring digital strategy, experience design and domain expertise to the business, as well as to demonstrate the business outcomes and ROI of the ServiceNow platform. In this episode, Kshitij talks about: His journey to becoming a ServiceNow innovation leader at Orion, Innovating in digital transformation and product development globally, How Orion advances Gen AI solutions and partners with ServiceNow, Why clients are seeking advanced, tailored ServiceNow solutions, Developing a niche-focused ServiceNow practice, Leveraging his ServiceNow expertise to mentor and guide the community, Offering empowerment and direct growth opportunities in leadership

Today's guest is Azeem Ahmed, Vice President, Head of Engineering at Veho. Founded in 2016, Veho's mission is to power the future of commerce by making shipping, shopping and returns work seamlessly for everyone. Veho unlocks the potential of everyday consumers and e-commerce brands to fully participate in the global economy by removing limitations caused by outdated logistics providers and archaic technology. By building an entirely new end-to-end logistics infrastructure powered by technology designed to meet the needs of brands and humans in the age of e-commerce, Veho is reinventing the post-purchase experience. Veho is reinventing parcel delivery and returns through industry-leading OTD and proactive consumer communication, all at a simple and competitive cost. Companies partner with Veho to measure the full impact that the delivery experience creates for their business. In this episode, Azeem talks about: His experience from networks to data lakes, blockchain and ML., Leading Veho's engineering to innovate shipping experience surpassing Amazon, Focus on logistics optimization, driver experience, ML route optimization & generative AI, Merging engineering and data science, and prioritizing shared goals, Mission to disrupt logistics by prioritizing impactful teamwork and innovation