Today's guest is Joyce Myers, Chief Data Officer at Modern Technology Solutions Inc. (MTSi). Founded in 1993, MTSi is a 100% employee-owned engineering services and technology solutions company delivering first-choice capabilities to solve problems of global importance. Their mission is to make important, lasting contributions to the nation’s defense, security and most technically challenging strategic problems. For over 30 years, MTSi have achieved stable growth and have been recognized for their core values and commitment to their customers’ success. Joyce has a people focused and goal-oriented mindset, coupled with a strong functional and technical background. She has an excellent understanding of data management and its importance to successful business outcomes, which allows her to contribute to the development and implementation of a sustainable data management program. She is an international keynote speaker, a chapter Lead for Huntsville Women in Data Chapter, published in Army and Industry magazines and is also a member of Chief Data Officer Magazine's 2022 Global Data Power Women list. In today's episode, Joyce talks about: Her journey from an Air Force upbringing to Army logistics to data consulting, MTSi’s focus on delivering tech solutions within the public sector & national security, Prioritizing robust data management for internal and external success, Having a data-driven culture to foster success, How the AI trend underscores the need for effective data management, Focus on an employee-centric culture, quality service and societal impact

Today's guest is Tej Hemantharaj, Director, Technical Practice Lead at Fujitsu North America. Fujitsu North America understands that power comes from information, and your ability to optimize and manage it. They offer an extensive portfolio of business technology services, cloud services, computing platforms and industry solutions for sectors such as retail, manufacturing, healthcare, government, education and financial services. Fujitsu offer a range of support plans that allow you to choose the plan that best meets your business and financial needs. Tej is responsible for the technical vision and direction of the ServiceNow practice at Fujitsu North America. He leads a team of SMEs and oversee the design and architectural aspects of ServiceNow implementations, set and ensure good practices and advocate for innovation. Tej has over 12 years of experience in ServiceNow, specializing in IT Operations Management, Asset Management, Customer Service Management, Service Portfolio Management, Automated Test Framework, Service Portal and ITSM and many more implementations. In today's episode, Tej will discuss: His background and overview of his work with Fujitsu, How Fujitsu transforms with Kozuchi AI and promotes diverse solutions, Impacting manufacturing, public sector, utilities & supply chain with AI, Challenges in data quality, realistic expectations, cultural adoption and roadmaps, Seeking talent in Machine Learning, especially vision and text, Offering growth, innovation and sustainability missions

Today's guest is Julian Tucker, Chief Engineer – ServiceNow Architect at Booz Allen Hamilton. Founded in 1914, Booz Allen Hamilton transform missions with tomorrow’s technologies to advance the country’s most critical civil, defense and national security priorities. Trusted as the largest provider of AI to the federal government, they combine leading AI, cybersecurity and engineering with emerging tech to deliver results at the heart of their clients’ missions.  Julian is an experienced and hands on software architect creating enterprise software solutions for government and commercial customers. His expertise covers a broad range of custom and COTS systems development with an emphasis on business process improvement, integration, automation and collaboration. He is responsible for leading the solutioning, development and delivery of ServiceNow solutions at Booz Allen, including ITSM, ITBM, CSM, SecOps, ITOM, Discovery, HRSD, IRM, custom apps, integrations, as well as other custom software solutions. In this episode, Julian talks about: His journey into the world of ServiceNow, An insight into Booz Allen’s ServiceNow practice for federal health agencies, How government advances with cutting-edge tech integration into ServiceNow, Why Booz Allen and government are heavily investing in ServiceNow expansion, What makes Booz Allen a great place to work

Today's guest is John Elder, Founder and Chair at Elder Research. In 1995, John started Elder Research to help clients solve some of their most complex and challenging business problems leveraging data science. Over the last 28 years, Elder Research has grown to a team of about 150 data scientists, engineers and support staff who are deeply passionate about the craft, practice and deployment of data science & machine learning solutions. They apply their craft to serve clients in the public and private sectors, as well as domestically and internationally. With offices in Charlottesville, VA, Baltimore, MD, Raleigh, NC, Washington D.C. and London, Elder Research have solved hundreds of challenges for commercial and government clients by extracting actionable knowledge from all types of data. John has co-authored three books on practical data mining, ensembles and text mining - two of which won “book of the year” awards. John has also created data mining tools, was a discoverer of ensemble methods, chairs international conferences, and is a popular workshop and keynote speaker. In today's episode, John will discuss: His background & journey from engineer to entrepreneur, Specializing in national security, anti-fraud and commercial projects, Why Project implementation is hindered by fear of change, Focus on mentoring, teamwork and humility in data science, Excelling in complex problem-solving from oil wells to drug discovery, Growth plans in seeking talented individuals for diverse opportunities

Today's guest is Felipe Oehrwald, Manager (Specialist Lead) – Technology Strategy Transformation at Deloitte. As a ServiceNow Global Elite Partner with over 11 years of experience delivering ServiceNow transformation programs for over 5500 clients, Deloitte understands this new world of work. With deep industry expertise, they have integrated advisory services into over 6000 ServiceNow implementations and innovation-led operations. Together, Deloitte can re-architect work and help you unlock business value to create a better future. Passionate about transforming service delivery through ServiceNow, Felipe brings extensive expertise in IT Service Management, Service Portfolio Management, rollouts and developing effective ServiceNow strategies. As a dedicated learning manager for Deloitte, he ensures continuous growth and knowledge enhancement in ServiceNow. With a demonstrated track record, Felipe possesses the expertise and a profound understanding of optimizing CVs, market demands and strategically enhancing one's chances of securing positions in top consulting companies. In this episode, Felipe talks about: His journey into the world of ServiceNow, An overview of Deloitte’s ServiceNow team in Germany, Shifting from heavy customizations to strategic configurations for stability, Focusing on strategic advantage and documentation, Prioritizing foundational processes for successful technology integration, Shifting focus to innovation and user experience over internal concerns, Urgency to act on Generative AI for strategic advantage

Today's guest is Valentino Constantinou, Senior Data Scientist, Team Lead at Terran Orbital. Founded in 2013, Terran Orbital is a leading manufacturer of satellite products primarily serving the aerospace and defense industries. The company provides end-to-end satellite solutions by combining satellite design, production, launch planning, mission operations and on-orbit support to meet the needs of the most demanding military, civil and commercial customers. Valentino is an experienced, creative problem solver and leader in analytics and AI for the aerospace industry, serving as a Senior Data Scientist and Team Lead at Terran Orbital since April 2023. He previously at the NASA Jet Propulsion Laboratory where he served as the Principal Investigator to a multi-year alarm analytics effort and contributed to innovative research and technology development efforts. His efforts at the Laboratory have resulted in numerous technology releases, publications and patents, including the open-source PyNomaly software. In today's episode, Valentino talks about: His background and journey to Terran Orbital, How Terran Orbital streamlines satellite manufacturing with AI, An insight into the day-to-day life of the team, Enhancing internal processes for cost-efficient satellite manufacturing, Terran Orbital’s diverse impact to accelerate industry innovation

Today's guests are Denis Brinkwerth and Sebastian Meyer, Senior Account Executives at Proven Optics. Founded in 2020, Proven Optics is the leader in IT Financial Management, with SaaS applications built to automate budgeting, cost modeling and cost recovery for public and private sector organizations. Backed by ServiceNow Ventures, Proven Optics is a two-time Americas App Development Platform Partner of the Year in the NOW ecosystem. With 30-plus years of combined practitioner experience, the Proven Optics team is passionate about helping IT reimagine its financial processes and tell a stronger value story. In this episode, Denis and Sebastian discuss: Their background and previous experience in ServiceNow, Proven Optics’ focus in IT financial management and leveraging AI, How ITFM provides visibility and informs budgeting amid growing costs, Integrating budget management into ServiceNow workflows for enhanced governance, Gaining enhanced financial transparency and accelerated processes, Why Platform integration is crucial for data-driven decisions & cost optimization

Today's guest is Craig Ramsay, Senior Solutions Architect at Omada. Founded in 2000, Omada is a global market leader in Identity Governance and Administration (IGA). They offer a full-featured, enterprise-grade, cloud-native IGA solution that enables organizations to achieve compliance, reduce risk, and maximize efficiency. For over 20 years, Omada delivers innovative identity management to complex hybrid environments based on their proven best practice process framework and deployment approach. Omada Identity Cloud meets the security, compliance and efficiency needs of business leaders, removing cost and uncertainty from managing identities and access. The solution enables organizations to manage identity lifecycle, policy and role management, access requests, access certification, and fulfillment using automated provisioning and service tickets. It provides configurable adaptable models out of the box, minimizing the time and cost of administration. In today's episode, Craig will discuss: His journey to now, including experience in the Police Force, An overview of Omada's leadership in cloud identity governance, Why Identity governance is central to cyber risk management strategy, Success stories on how Omada emphasizes identity governance modernization, Omada’s accelerator package for initial setup and customized progress, Current trends from modernizing legacy systems and AI integration

Today's guests are Andrew Wood, Senior Director, Global Partnerships & Channels and Harper Vickery, Business Manager, Office of the Americas Partner Leader at ServiceNow. Andrew has vast experience from consulting to dynamic tech leadership roles across Sales, Professional Services and Alliances & Channels. Andrew's team of Partner Managers at ServiceNow build pipeline, drive successful practice build/business planning and strategic roadmap activities, provide execution, governance, and coaching towards capacity and revenue goals. Harper is a creative problem solver interested in brand management, international marketing and business intelligence. Her experience includes delving into marketing challenges and strategies related to public and private sectors. She has a thorough understanding of digital marketing strategies and analytics, while continually updating her skills and learning new tools as trends change and appear in the ecosystem. In this episode, Andrew and Harper discuss: Focusing on a partner-centric strategy for ecosystem success, Simplify, differentiate and hold partners accountable in strategy, How Partner tiers focus on specialization, collaboration & industry expertise, Excitement for a partner-centric approach at Knowledge 2024, Connect, learn and explore growth opportunities with partners at Knowledge, Advice to differentiate through creativity, growth openness and collaboration

Today's guest is David Schweppe, SVP and Chief Analytics Officer at MedeAnalytics. Founded in 1993, MedeAnalytics delivers actionable insights that improve financial, operational and clinical outcomes for payers and providers across the United States. The company deliver a comprehensive platform-as-a-service offering, equipping clients to build their own custom applications. Every day, MedeAnalytics empowers provider and payer organizations to achieve better outcomes by unlocking the potential of their data. David brings more than 30 years of leadership experience in healthcare data, analytics and reporting. He is passionate about finding innovative business and technical solutions that can provide actionable insights to enhance the quality, affordability and value of patient care. In his role, David leads the data science organization and provides key leadership to the company’s market, product and technology strategies. He also helps customers identify and implement best in class analytical strategies and solutions to realize the value of informed data-driven decision making. In today's episode, David talks about: His background and journey to MedeAnalytics, A comprehensive overview of how they’re enabling data-driven insights and actions, How their different teams blend data science, domain expertise and innovation, His excitement for value-based care and managed action, How their culture fosters constant growth and client satisfaction