Today's guest is Lars-Åke Bolk, Principal Solutions Architect at Axians in Sweden. Founded in 1993, Axians is an international brand specializing in IT and Information and Communication Technology. They have built the business by trying to be closer, faster and more flexible than the largest IT suppliers. Axians is aimed at businesses that place the highest possible demands on customer service, specialist knowledge, availability, and IT & telecom systems that work around the clock, 365 days a year.Lars is a trusted advisor in digital transformation with ServiceNow, specializing in technology strategy, governance, solution design and architecture. He provides best practice guidance to support customers across technical planning and execution - helping them build the right technical strategy, implementation plan, platform governance process and operating model. As one of the few examined ServiceNow Certified Master Architects in Europe, Lars brings deep expertise to every engagement.In the episode, Lars-Åke talks about:His background as a ServiceNow expert, speaker and mentor,Transitioning into ServiceNow from BMC Remedy, building ITSM practice,Training as a Certified Master Architect,Challenging program focused on leadership, communication & strategic alignment,How CMA training expands knowledge, aligning tech with business value,Focus on business value, governance, mentorship and knowledge sharing,Advice to stay humble, build a network, understand value and seek help

Today's guest is Brandon Rice, Chief Product Officer at Weave. Founded in 2023, Weave Bio is an AI-native regulatory automation management platform redefining regulatory submissions for novel therapeutic candidates. Designed for pharma, biotechs, CROs and consultants, the Weave Platform streamlines regulatory document preparation and lifecycle management by automating initial draft documents, extracting key insights and integrating study data into a seamless, AI-enabled workflow.The platform accelerates regulatory processes, enabling faster drafting, high-quality reviews and compliance with global standards. AutoIND, widely adopted for preclinical IND submissions, earned the “Biotech AI Innovation of the Year” award. With AutoCT, Weave expanded capabilities into clinical-stage submissions, building the foundation for a singular AI workbench for the entire therapy lifecycle.In this episode, Brandon talks about:His journey from bioinformatics to impactful startups and product innovation,Their focus on automating regulatory filings for impactful drug development,Streamlining FDA filings with AI cutting time and costs dramatically,Small teams with customer-driven and collaborative product development,Expanding regulatory support to accelerate drug development,Scaling engineering and customer success for AI-powered software,Hiring mission-driven, product-minded individuals for meaningful impact

Today's guest is James Burson, Senior Director - ServiceNow Practice Lead at Jade Global. Founded in 2003, Jade Global has been the growth guiding star for hundreds of mid-size to large enterprises in North America. They have enabled 21st-century visionaries with contemporary technology services that help them scale their businesses and create delightful human experiences through speed, efficiency and cost optimization.James is a savvy technical services management professional with experience in operations, software implementation, systems architecture & implementation, project management, strategy and business management experience within technology-driven industries. He is highly-skilled in combining technology, leadership, and management practices to increase customer satisfaction, quality and productivity.In the episode, James talks about:His experience from IT veteran, ServiceNow expert, consultant & asset management leader,Jade Global as a trusted integrator and growth in ServiceNow,Reshaping Jade’s ServiceNow practice, driving growth & customer solutions,ServiceNow’s industry focus, Generative AI use cases and innovation,How Jade excels with culture, growth and experienced consultants,Their welcoming culture, focused growth and customer-centric opportunities

Today's guest is Eshan Chordia, Co-Founder atLumino. Founded in 2023, Lumino is on a mission is to enable the power of AI for every human. They do this by building infrastructure for AI - a more open, efficient, accessible and cheaper infrastructure powered by blockchain and crypto. Through their serverless ML training platform and decentralized ML training protocol, they offer a serverless SDK for LLM fine-tuning, with compute that is up to 80% cheaper than AWS/GCP.In this episode, Eshan talks about:How his passion for tech led to startups and innovation,Lumino’s mission to make AI open, efficient and accessible for all,How affordable AI compute benefits researchers, students and businesses,Their small, skilled team that builds innovative AI and blockchain products,Building fast and efficient AI infrastructure for affordable innovation,Seeking top AI talent and key support roles,Their open-source AI work, challenging problems and impactful culture

Today's guest is Amarjeet Pal, ServiceNow Platform Architect at Advania UK. Advania empowers people to create sustainable value with the clever use of technology. As one of Microsoft’s leading partners in the UK - specialising in Azure, Security, Dynamics 365 and Microsoft 365 - Advania have become a specialist at helping customers get the most out of their investment. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers.With over nine years of experience in ServiceNow, Amarjeet has successfully delivered enhanced solutions for various ITSM products. In his current role, he designs, implements and customizes Service Management solutions for large and complex infrastructures. He leverages his domain separation expertise to ensure security, scalability and efficiency for multiple clients and environments. Amarjeet was recognized as a ServiceNow Community Rising Star in 2023 and 2024 for his contributions to the ServiceNow community.In the episode, Amarjeet talks about:His journey to becoming a ServiceNow community trailblazer,How his inspiring podcast connect experts' stories with newcomers,Podcasting reveals trends, expert insights and future opportunities,Live streaming to simplify podcasting for a busy schedule,ServiceNow AI, Delta exams and future learning trends,Why podcasts in audio format are convenient and accessible

Today's guest is Chester Leung, Co-Founder and Head of AI Platform at Opaque Systems. Founded in 2021, Opaque is the confidential AI platform unlocking sensitive data to securely accelerate AI into production. Created by world-renowned researchers at the Berkeley RISELab, Opaque’s user-friendly platform empowers organizations to run cloud-scale, general purpose AI workloads on encrypted data. Opaque Systems supports a world where the accelerated adoption of AI transforms businesses and organizations, unlocking the immense value of their sensitive data without sacrificing privacy or sovereignty. Opaque empowers organizations and people to harness AI confidently and securely, driving human progress while maintaining absolute data privacy and sovereignty. In this episode, Chester talks about: How Opaque started from Berkeley research on secure collaborative learning, Opaque’s focus on accelerating AI adoption by solving data privacy challenges, Using confidential computing to ensure private, secure AI applications, The team’s focus on distributed systems, security and machine learning, Opaque’s dedication to enhancing data governance and supporting agentic AI, Empowering enterprises to leverage data through collaboration with Opaque

Today's guest is Jonathan Alboum, Federal CTO & Principal Digital Strategist at ServiceNow. Founded in 2003, ServiceNow makes the world work better for everyone. The company's cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster and better ways to make work flow. Their aim is to allow employees and customers to be more connected, more innovative and more agile, therefore creating the future we imagine. Jonathan is a trusted technology thought leader, advisor to executives and mentor. As the Principal Digital Strategist for the Federal Government at ServiceNow, Jonathan works with federal agencies to deliver digital workflows that create great experiences and unlock productivity. Previously, he was the Public Sector CTO for Veritas Technologies, where he helped government, healthcare and education organizations manage, secure and identify business value from data on premises or in multi-cloud environments. In the episode, Jonathan talks about: His journey as Tech leader with extensive federal government experience, How ServiceNow streamlines complex government workflows for better service, Integrating tailored Generative AI for enhanced workflow, Providing secure, AI-enhanced platforms for federal agencies, How ServiceNow enhances government service delivery with AI-powered workflows, Building trust with reliable, secure and AI-enhanced services

Today's guest is Jason Truppi, Co-Founder at ForceMetrics. Founded in 2020, ForceMetrics is the only proactive decision-assist platform for first responders, delivering real-time, actionable insights that enhance officer safety and improve community outcomes. It is their goal to make responders safer and more effective by transforming outdated public safety data processes by leveraging their AI-powered decision-assist platform, enabling public safety agencies to increase operational efficiency and better serve their communities. Jason is a technologist and entrepreneur with over two decades of experience at the intersection of public safety, cybersecurity and engineering. As a former FBI Cyber Special Agent, he investigated some of the largest national security and criminal cyber intrusion cases, gaining deep insight into the challenges facing modern public safety agencies. Now as the co-founder of ForceMetrics, Jason leverages his expertise in machine learning, data analytics and software engineering to deliver scalable, data-driven solutions. In this episode, Jason talks about: His journey from Cybersecurity expert to improving public safety with ForceMetrics, Their decision platform synthesizing public safety data for real-time insights, Empowering officers with contextual, actionable data insights, How AI in public safety evolved from transcription to summarization, Advancing public safety with efficient and cautious AI applications, An insight into their motivated, mission-driven team, How staff shortages push automation and workflow efficiency in public safety, Unlocking sensitive data for transformative public safety impact

Today's guest is Philip Taphouse, ServiceNow VP and Centre of Excellence Head at NTT Data Business Solutions. Founded in 1989, NTT DATA Business Solutions drive innovation. From advisory and implementation, to managed services and beyond, they continuously improve SAP solutions and technology to make them work for companies, and for their people. ​​​​​​​With operations in more than 30 countries, the company has enabled thousands of companies become more efficient and effective during the last three decades. Philip exemplifies leadership and expertise in ServiceNow, driving the evolution of service operations and AIOps with unmatched proficiency. In his current role, which was assumed following Sapphire's strategic acquisition in 2023, Phil's vision and execution have set new benchmarks in the industry. With an illustrious career spanning over 17 years across diverse sectors, Phil's ability to deliver impactful results is unparalleled. He is a visionary, consistently staying ahead of industry curves and initiating change with his forward-thinking ideas. In the episode, Philip talks about: His 17 years in ServiceNow, specializing in ITOM and AI-driven operations, Implementing AIOps, preventing system failures and achieving major success, How his acquisition led to growth, cultural shift and sustainable practices, Working with British Airways to stabilize digital transactions and user journey, How AIOps uses AI to manage operations, improving efficiency and context, Advice to specialize in IT, become an expert and make impact

Today's guests are Ali Sarilgan, CEO & Ozge Islegen-Wojdyla, CTO at EcoTrove. Founded in 2023, EcoTrove’s mission is to use technology to build a cheaper, greener and predictable energy ecosystem. They register as your automated energy agent to replace your utility bills with lower-cost, greener, fixed-price payment plans. Backed by leading Silicon Valley investors, EcoTrove are saving each customer an average of 7% off their power bills and 32% off their carbon emissions. CEO and Co-Founder Ali previously led corporate strategy for consumer technology companies and clean technology providers, and advised energy utilities. He also graduated with MS and BS from Stanford. CTO and Co-Founder Ozge is a former Assistant Professor at Northwestern and Stanford PhD focused on energy markets. She previously led statistical interventions and testing as Senior Data Scientist at Instacart. In this episode, Ali and Ozge talks about: Their career journey and passion to create AI for cleaner energy, Their AI-driven energy agent offering cheaper, greener utility solutions, How AI forecasts energy needs and optimizes usage for savings, Becoming an AI-powered energy advisor by optimizing utility relationships and efficiency, Expanding the team to enhance platform and marketing efforts, Seeking passionate candidates for greener energy solutions, Prioritizing carbon reduction, expanding markets and growing their team