The Alldus Podcast - AI in Action

Today's guest is Andreea Ioan, Senior Expert IT Platform Manager at OMV in Vienna, Austria. Founded in 1956, OMV focus on the exploration, production and distribution of oil and natural gas, as well as providing energy solutions, including renewable energy and sustainable technologies. OMV operates in multiple sectors, including refining, chemicals and gas, with an emphasis on innovation and environmental responsibility. They aim to contribute to the global energy transition while maintaining a commitment to high standards in sustainability and safety.Andreea is a highly motivated and detail-oriented Senior IT Expert. With a background in Project Management, Process Management and Service Management, she is skilled in managing complex projects and initiatives from start to finish. With a proven track record of success in a large international organization, Andreea brings a wealth of experience in developing and executing strategies that drive growth and profitability. Her expertise includes Project Planning and Execution, Budget Management, Stakeholder Engagement and Business Process Design/Improvement.In the episode, Andreea discusses:Her career journey from Romania to Austria, focusing on personal growth,Relocating involves challenges, growth, decision-making and family support,Starting with ITSM in 2019 and growing the platform with 10+ modules,How governance, operating models and health checks ensure platform success,Why ITSM is her favourite module due to its foundational role,Starting with a pilot for Gen AI using personas, feedback and agility,Implementing Gen AI through weekly sprints, testing and user sessions,Observing efficiency gains and time savings led to adopting Gen AI,Why slowing down helps growth, reflection and overcoming challenges,Advice to embrace fear, take risks and growth will follow

Today's guest is Eric Crawford, Director, Business Transformation & Strategy at ServiceNow. Throughout his career, Eric has founded, acquired and sold businesses. He has executed and consulted on global technology programs for the largest and most complex companies and brands in the world. He is driven to solve problems, make connections and make big things happen. He has worked with and learned from many intelligent people with varied backgrounds.At ServiceNow, Eric leads global and regional strategy and transformation initiatives within the Customer Excellence Group (CEG). His role involves leading strategic initiatives to improve adoption, retention and satisfaction, aligning sales, delivery and operations on key priorities and programs, and using data to drive efficiency, scalability and improvement. With a focus on measurable outcomes and operational excellence, Eric aims to optimize processes, enhance the customer experience and deliver tangible value for customers across the world.In the episode, Eric talks about:His non-traditional journey blending entrepreneurship, corporate leadership and consulting,Joining ServiceNow and being amazed by platform's limitless capabilities,Managing ServiceNow's power, customer expectations and deliverables,His transition to leadership and mentoring a team,Transitioned to transformation leadership, preserving culture & solving business challenges,AI is the new digital transformation, driving efficiency and growth,Expanding their focus to customer excellence, adoption and growth,Advice to take risks early, believe in yourself and grow into the role,Stay irreplaceable, keep innovating, and stay hungry and humbleTo find out more about all the great work happening at ServiceNow, check out the website www.servicenow.com

Today's guest is Dave DeCaprio, CTO at mbue. Founded in 2022, mbue helps Architecture, Engineering and Construction firms build better businesses by providing AI-based quality control tools. Their product is a web based application that utilizes AI to instantly review technical drawings in PDF format, which will save their customers tremendous amounts of time and money, increase their quality of services and reduce their risk exposure. It’s like “autocorrect” but for construction documents and technical drawings.Dave is an AI expert with over 25 years experience in converting academic research into thriving enterprises. Previously the co-founder of ClosedLoop.ai, he has led multiple successful startups and cutting-edge technology teams at MIT. Dave's experience spans genome research, pharmaceutical development, health insurance, computer vision, sports analytics, speech recognition, transportation logistics, operations research, real time collaboration, robotics and financial markets.In this episode, Dave talks about:His journey from to MIT grad to AI expert across various industries,AI-powered quality control for large-scale construction projects,Early-stage with key customers, solving costly construction document errors,Industry-focused AI problem-solving with strategic tech adoption,Automating construction QA to let architects focus creatively,Recruiting tech talent through impactful, unique architecture AI solutions,Looking for talent with architecture, construction and AI expertise

Today's guest is Lars-Åke Bolk, Principal Solutions Architect at Axians in Sweden. Founded in 1993, Axians is an international brand specializing in IT and Information and Communication Technology. They have built the business by trying to be closer, faster and more flexible than the largest IT suppliers. Axians is aimed at businesses that place the highest possible demands on customer service, specialist knowledge, availability, and IT & telecom systems that work around the clock, 365 days a year.Lars is a trusted advisor in digital transformation with ServiceNow, specializing in technology strategy, governance, solution design and architecture. He provides best practice guidance to support customers across technical planning and execution - helping them build the right technical strategy, implementation plan, platform governance process and operating model. As one of the few examined ServiceNow Certified Master Architects in Europe, Lars brings deep expertise to every engagement.In the episode, Lars-Åke talks about:His background as a ServiceNow expert, speaker and mentor,Transitioning into ServiceNow from BMC Remedy, building ITSM practice,Training as a Certified Master Architect,Challenging program focused on leadership, communication & strategic alignment,How CMA training expands knowledge, aligning tech with business value,Focus on business value, governance, mentorship and knowledge sharing,Advice to stay humble, build a network, understand value and seek help

Today's guest is Brandon Rice, Chief Product Officer at Weave. Founded in 2023, Weave Bio is an AI-native regulatory automation management platform redefining regulatory submissions for novel therapeutic candidates. Designed for pharma, biotechs, CROs and consultants, the Weave Platform streamlines regulatory document preparation and lifecycle management by automating initial draft documents, extracting key insights and integrating study data into a seamless, AI-enabled workflow.The platform accelerates regulatory processes, enabling faster drafting, high-quality reviews and compliance with global standards. AutoIND, widely adopted for preclinical IND submissions, earned the “Biotech AI Innovation of the Year” award. With AutoCT, Weave expanded capabilities into clinical-stage submissions, building the foundation for a singular AI workbench for the entire therapy lifecycle.In this episode, Brandon talks about:His journey from bioinformatics to impactful startups and product innovation,Their focus on automating regulatory filings for impactful drug development,Streamlining FDA filings with AI cutting time and costs dramatically,Small teams with customer-driven and collaborative product development,Expanding regulatory support to accelerate drug development,Scaling engineering and customer success for AI-powered software,Hiring mission-driven, product-minded individuals for meaningful impact

Today's guest is James Burson, Senior Director - ServiceNow Practice Lead at Jade Global. Founded in 2003, Jade Global has been the growth guiding star for hundreds of mid-size to large enterprises in North America. They have enabled 21st-century visionaries with contemporary technology services that help them scale their businesses and create delightful human experiences through speed, efficiency and cost optimization.James is a savvy technical services management professional with experience in operations, software implementation, systems architecture & implementation, project management, strategy and business management experience within technology-driven industries. He is highly-skilled in combining technology, leadership, and management practices to increase customer satisfaction, quality and productivity.In the episode, James talks about:His experience from IT veteran, ServiceNow expert, consultant & asset management leader,Jade Global as a trusted integrator and growth in ServiceNow,Reshaping Jade’s ServiceNow practice, driving growth & customer solutions,ServiceNow’s industry focus, Generative AI use cases and innovation,How Jade excels with culture, growth and experienced consultants,Their welcoming culture, focused growth and customer-centric opportunities

Today's guest is Eshan Chordia, Co-Founder atLumino. Founded in 2023, Lumino is on a mission is to enable the power of AI for every human. They do this by building infrastructure for AI - a more open, efficient, accessible and cheaper infrastructure powered by blockchain and crypto. Through their serverless ML training platform and decentralized ML training protocol, they offer a serverless SDK for LLM fine-tuning, with compute that is up to 80% cheaper than AWS/GCP.In this episode, Eshan talks about:How his passion for tech led to startups and innovation,Lumino’s mission to make AI open, efficient and accessible for all,How affordable AI compute benefits researchers, students and businesses,Their small, skilled team that builds innovative AI and blockchain products,Building fast and efficient AI infrastructure for affordable innovation,Seeking top AI talent and key support roles,Their open-source AI work, challenging problems and impactful culture

Today's guest is Amarjeet Pal, ServiceNow Platform Architect at Advania UK. Advania empowers people to create sustainable value with the clever use of technology. As one of Microsoft’s leading partners in the UK - specialising in Azure, Security, Dynamics 365 and Microsoft 365 - Advania have become a specialist at helping customers get the most out of their investment. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers.With over nine years of experience in ServiceNow, Amarjeet has successfully delivered enhanced solutions for various ITSM products. In his current role, he designs, implements and customizes Service Management solutions for large and complex infrastructures. He leverages his domain separation expertise to ensure security, scalability and efficiency for multiple clients and environments. Amarjeet was recognized as a ServiceNow Community Rising Star in 2023 and 2024 for his contributions to the ServiceNow community.In the episode, Amarjeet talks about:His journey to becoming a ServiceNow community trailblazer,How his inspiring podcast connect experts' stories with newcomers,Podcasting reveals trends, expert insights and future opportunities,Live streaming to simplify podcasting for a busy schedule,ServiceNow AI, Delta exams and future learning trends,Why podcasts in audio format are convenient and accessible

Today's guest is Chester Leung, Co-Founder and Head of AI Platform at Opaque Systems. Founded in 2021, Opaque is the confidential AI platform unlocking sensitive data to securely accelerate AI into production. Created by world-renowned researchers at the Berkeley RISELab, Opaque’s user-friendly platform empowers organizations to run cloud-scale, general purpose AI workloads on encrypted data. Opaque Systems supports a world where the accelerated adoption of AI transforms businesses and organizations, unlocking the immense value of their sensitive data without sacrificing privacy or sovereignty. Opaque empowers organizations and people to harness AI confidently and securely, driving human progress while maintaining absolute data privacy and sovereignty. In this episode, Chester talks about: How Opaque started from Berkeley research on secure collaborative learning, Opaque’s focus on accelerating AI adoption by solving data privacy challenges, Using confidential computing to ensure private, secure AI applications, The team’s focus on distributed systems, security and machine learning, Opaque’s dedication to enhancing data governance and supporting agentic AI, Empowering enterprises to leverage data through collaboration with Opaque

Today's guest is Jonathan Alboum, Federal CTO & Principal Digital Strategist at ServiceNow. Founded in 2003, ServiceNow makes the world work better for everyone. The company's cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster and better ways to make work flow. Their aim is to allow employees and customers to be more connected, more innovative and more agile, therefore creating the future we imagine. Jonathan is a trusted technology thought leader, advisor to executives and mentor. As the Principal Digital Strategist for the Federal Government at ServiceNow, Jonathan works with federal agencies to deliver digital workflows that create great experiences and unlock productivity. Previously, he was the Public Sector CTO for Veritas Technologies, where he helped government, healthcare and education organizations manage, secure and identify business value from data on premises or in multi-cloud environments. In the episode, Jonathan talks about: His journey as Tech leader with extensive federal government experience, How ServiceNow streamlines complex government workflows for better service, Integrating tailored Generative AI for enhanced workflow, Providing secure, AI-enhanced platforms for federal agencies, How ServiceNow enhances government service delivery with AI-powered workflows, Building trust with reliable, secure and AI-enhanced services