ServiceNow Series E199: Thomas Cohrs, CEO at Servistio

Today's guest is Thomas Cohrs, CEO at Servistio. Founded in 2025, Servistio - part of the STI Group - combines decades of experience at the interface between business and IT with in-depth ServiceNow expertise. As an official ServiceNow Consulting & Implementation Partner, they help companies automate processes, save time and fully leverage the potential of their platform. Together, they design digital workflows that make your business faster, smarter and future-proof.

In the episode, Thomas talks about:

0:00 His 25+ years in IT, now leading ServiceNow at STI Consulting

3:04 Servistio, a new ServiceNow-focused company, backed by STI group expertise

5:14 Their boutique ServiceNow firm specializing in customer and employee workflows

7:32 How ServiceNow enhances logistics, real estate and HR through automation

12:48 Targeting mid-market companies with standardized ServiceNow solutions for growth

17:36 How AI and automation streamline tasks, enhancing human interaction and experience