Blue Collar Prosperity

Brigham Dickinson is the founder and president of Power Selling Pros. At Power Selling Pros, they are known as the customer service training company. In today's interview, Brigham and Paul chat about: Turning your call center into a profit center. How to build a career path for your CSRs. How to overcome price pushback as a technician or CSR. What are signs that scream "your CSR's need training"? How will AI Voice impact CSRs? Transform from a stressed out, uncertain business owner, to a confident, respected CEO with clarity of your financial health. Visit today: https://thebluecollaradvisors.com/price

In this week's podcast, Paul hosts his monthly solo show where he shares with you the steps you have to nail in order to break past the $5mm revenue mark: Who is the next hire? When do you hire them? How can you afford them? How long until they pay for themselves? The most important steps in setting them up for success. Avoid the revolving door of employees. Not sure if your pricing is right? Download my free pricing calculator: https://thebluecollaradvisors.com/price

Kent Boll is a nationally known sales and business coach serving the home service industry. Kent started an electrical company in 2005 where his annual revenue was $100,000 a year. Today he operates a home service company with revenue over $20,000,000 per year doing electrical HVAC and plumbing. In Kent's interview with Paul Maskill, he shares: The biggest changes to home service in the last 20 years. What is Call-by-Call Management? And how to implement it properly. Why you no longer need a Service Manager or a Dispatcher. Why it rarely works to promote your best technician to an office role. Transform from a stressed out, uncertain business owner, to a confident, respected CEO with clarity of your financial health. Visit today: https://thebluecollaradvisors.com/

Jim Cosmas is the founder of The Blue Collar Wave where he specializes in transforming home service businesses through expert coaching and consulting. Jim’s focus is on refining operational efficiencies and strategic marketing to elevate company’s market presence and most importantly their bottom line. Jim is a big believer that revenue feeds your ego but profit feeds your family. His #1 goal is to help serious home service business owners operate more efficiently, maximize every opportunity and close more sales. In his interview with Paul Maskill, Jim focuses on: What are most companies missing when it comes to leads? How can we create a better sales process? What is causing profit issues in our business? Transform from a stressed out, uncertain business owner, to a confident, respected CEO with clarity of your financial health. Visit today: https://thebluecollaradvisors.com/price

Clif Savage, the founder of Service Leader Systems, joined Paul Maskill on the podcast today. Are you a business owner or c-suite executive looking to solve the issue of finding mismatched talent once and for all? Do you want to attract ideal team members that will enjoy working with you and your team and vice versa? Do you want to take back control of your operations and not worry about someone quitting on you (even if they were toxic to the team)? Enter Clif Savage of Service Leader Systems. He is here today to share you what's worked for him and his clients. Some of the topics we focus on: What are some can't miss recruiting strategies for companies in the trades? Why do we need an actual system instead of always doing the last-minute hiring? What is the vicious cycle of recruiting, training and retaining? How can we make Day 1 Onboarding amazing. What are some simple steps home service companies can take to improve their brand (in order to attract better employees)? Transform from a stressed out, uncertain business owner, to a confident, respected CEO with clarity of your financial health. Visit today: https://thebluecollaradvisors.com/

Doug Thorpe joins Paul Maskill on today's podcast.  With over 30 years of experience supporting businesses of all sizes, Doug has dedicated his career to empowering leaders and owners to achieve their full potential. He has been instrumental in driving growth, fostering personal and professional development, and building high-performing teams. We discuss: How to be a world class leader of your company. The difference between leadership and amanagement. Why you need to start caring more for your teammates. Why egos kill most good businesses. The importance of aligning your actions with your vision and goals. Transform from a stressed out, uncertain business owner, to a confident, respected CEO with clarity of your financial health. Visit today: https://thebluecollaradvisors.com/

In this week's podcast, Paul hosts his monthly solo show where he shares with you five financial items to have in place in order to maximize the sale price of your business: Clean Books Consistent Profit Minimal Add Backs Liability Awareness Low A/R Don't wait another day to start achieving more money, time and freedom. Schedule a call today and I'll perform a financial assessment of your business: https://thebluecollaradvisors.com/call/

Charlie Felker is the co-founder of Free-2-Grow. He joins Paul Maskill on the podcast today. Their mission is a 24/7 AI voice solutions tailored for your home service business. Free2Grow ensures you never miss a sales call again. In this episode, Charlie talks about: How long does it take to train an AI voice bot? The exponential improvements in AI voice. When will AI voice replace traditional CSRs. What is the current booking rate for AI voice CSRs? What is the future of AI voice in the home service trades? Transform from a stressed out, uncertain business owner, to a confident, respected CEO with clarity of your financial health. Visit today: https://thebluecollaradvisors.com/

Craig Jooste joined Paul Maskill on this week's episode. Craig has been in the homes services business for over 20 years. He co-founded the Local Handyman Group and grew the brand nationally as their CEO. Craig then sold the Local Handyman Group in 2023 and started growing Genie Senior Services as their President. Craig has a business coaching program call The Foundational Four which is purpose built for home services businesses. Understanding the foundations of business – What are non-negotiables? How do we get over the big hump between $1mm and $mm in revenue? When is the right time to add multiple locations? Where do most business owners get stuck in scaling? What are the Foundational Four of business growth?

In this week's interview, Paul Maskill sits down with Alec Stevanovski. Alec is the founder and editor of Homepros, a digital media company covering the business of HVAC. They publish a free, email newsletter every Tuesday and Friday morning covering the biggest news impacting the industry. Some of the topics we focus on are: How can we navigate the uncertainty of the economy? What's happening with private equity and HVAC acquisitions? What are some of the biggest industry insights in 2024? Transform from a stressed out, uncertain business owner, to a confident, respected CEO with clarity of your financial health. Visit today: https://thebluecollaradvisors.com/