Pocket Sized Pep Talks

Rob Jolles
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Apr 2, 2021 • 34min

Escaping The Hustle And Finding Yourself

Author Matthew Turner sits down and spends time discussing his book, Beyond the Pale: A Fable about Escaping the Hustle and Finding Yourself.  In this episode of Pocket Sized Pep Talks, you'll learn about: Key lessons learned from successful entrepreneursTwo critical lessons that had the biggest impact on this author's careerA completely different approach to what we would refer to as hustle, known as the, "anti-hustle"Not just failure, but can be learned from failureCommon myths about successful people  
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Mar 26, 2021 • 6min

When Questions Become Conversations

In this Pocket Sized Pep Talk, you'll learn:How to avoid the mistakes made by so many who instinctively creates lists of questions for key conversations they are about to have.The reason why just "asking questions" is not enough.Two techniques that will dramatically improve your ability to create an authentic conversation.~Anyone can ask a question; the challenge is to create a conversation.~
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Mar 19, 2021 • 8min

Backed Into A Confrontation Corner

In this podcast, you'll specifically learn:A six-step process for confrontation.Proactive approaches to keep you out of trouble.A way to once and for all end the behavior you seek to correct.
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Mar 5, 2021 • 7min

The Agony Of Default

Webster's dictionary defines the word default as: a selection made usually automatically or without active consideration.In this Pocket Sized Pep Talk we'll look at something I refer to as, "Default Thinking" and go over six classic mistakes made by this form of thinking.  We run the risk of making mistakes that are totally avoidable... as long as we turn off the default mechanism and focus on making moves that are not automatic or without active consideration!
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Feb 22, 2021 • 7min

The Danger Is At The End - Not The Beginning

It’s quite common to meticulously prepare for activities and events when we aren’t sure we are ready.  We take our preparation seriously, and we maintain focus.  Ironically, we may very well be at our best when we think we are at our worst. In this Pocket Sized Pep Talk you'll be given three classic scenarios that demonstrate this unusual irony:  As our skill level goes up, our attention to detail goes down, and we are at our most vulnerable.In the end, we are reminded to run through the tape, play until the whistle blows, and don't let up until the job is completely done! 
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Feb 5, 2021 • 31min

The Customer Experience Doctor

In this Pocket Sized Pep Talk, you'll learn:Why customer service is so important to a businessCommon misunderstandings that businesses have regarding customer serviceThree, key principles of exceptional customer serviceClassic mistakes businesses make when trying to provide good customer serviceRoger Staubach once said, "There are no traffic jams along the extra mile."  We all want to go the extra mile, and Dr. Kelly Henry tells us how!  
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Jan 29, 2021 • 34min

The Power of Intuition!

In this Pocket Sized Pep Talk, you'll learn:Why people tend to ignore their intuitionWhat his research says about intuitionHow intuition actually works when making a decisionSome of the major hurdles when trusting your intuition If you've ever struggled with your intuition, and questioned its value, you'll enjoy the conversation!
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Jan 26, 2021 • 5min

The Can’t Miss Holiday

In this Pocket Sized Pep Talk, you'll learn:The only two scenarios that present themselves on this particular day.How to react to those scenarios moving forward.A list of positives that came out of one of histories worst years.A new year represents a clean slate; a year full of possibilities, and an opportunity to reflect both personally and professionally.  Now why would you want to limit these types of benefits to just one day?
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Jan 22, 2021 • 6min

Planting A Seed For Commitment

In this Pocket Sized Pep Talk, you learn:- How to foreshadow commitments, clear up any misunderstandings, and reduce tension.  - Provide a stress-free transition at the end of your presentation to gain the commitment you seek.- Allow  individuals more time to consider the commitment you are seeking, and increase your chances of success at succeeding at gaining those commitments.When you plant a seed for the commitment you seek at the beginning of your presentation, you won’t have to sneak up on your audience with an anxious request at the end. Rather than nervously avoid what some might call the elephant in the room, fearlessly charge towards it. 
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Jan 19, 2021 • 6min

Moving On – Surviving Workplace Abuse

In this Pocket Sized Pep Talk, we'll specifically look at:The reason behind this form of abuse.The different forms this abuse can take.The emotional side of abuse.However, we'll also look at solutions including:Changing how you view the experience.Accepting some responsibility.Forgiving your tormentor.Forgiving yourself.Remember, no one deserves this form of abuse, and it will leave scars.  But these scars can be beautiful because they serve as reminders:"Never be ashamed of a scar. It simply means you were stronger than whatever tried to hurt you."

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