Ecomm Breakthrough

Adam “Heist” Runquist is an e-commerce entrepreneur who helps others build, scale, sell, and invest in e-commerce brands. While working in the corporate world for NRG, a Fortune 300 energy company, he began sharing his knowledge of Amazon on his YouTube channel under the pseudonym Adam Heist. He also facilitates FBA Masterclass, an exclusive mentorship program designed to help people achieve success through Amazon FBA. For over four years, Adam served as Goal Zero’s Head of Operations and Supply Chain, influencing his Amazon journey. Adam is also an avid cyclist, which has inspired many of his e-commerce brands. In this episode… Amazon is the premier marketplace for selling products, but scaling a brand can be a challenge for the inexperienced. If you are ready to grow your brand to over seven figures, Amazon experts suggest focusing on three pillars: product development, listing optimization, and traffic generation. Many e-commerce entrepreneurs are solopreneurs who handle all aspects of their business. However, they’re still competing against large conglomerates with teams of experts. Amazon selling mentor and e-commerce entrepreneur Adam “Heist” Runquist asserts that it’s possible to professionalize a brand by adhering to the three pillars. Once a product is appropriately designed for a target audience, it clears a path for better rankings, more pay-per-clicks, and increased conversion rates. To optimize product listings, Adam suggests concentrating on a small range of keywords and imagery using A/B testing. Regarding traffic generation, it’s vital to understand what proportion of your sales are driven organically or through PPC. And while leveraging Google and YouTube ads can be beneficial, Adam advocates partnering with influencers as brand ambassadors. In this episode of the eComm Breakthrough Podcast, Josh Hadley welcomes Adam “Heist” Runquist, e-commerce entrepreneur, to talk about exit and brand scaling strategies. Adam discusses business exit strategies and tips for partnering with influencers. Adam also expounds on the prime importance of focusing on product development, listing optimization, and traffic generation. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Adam "Heist" Runquist on LinkedIn | YouTube FBA Masterclass Special Mention(s): Kevin King on LinkedIn Steven Pope on LinkedIn Roland Frasier on LinkedIn The Untethered Soul: The Journey Beyond Yourself by Michael A. Singer Johan Derkits on LinkedIn Joe Shelerud on LinkedIn Mansour Norouzi on LinkedIn Billion Dollar Seller Summit Seller Sessions Related Episode(s): “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast “Four Critical Pillars for Amazon Listing Optimization” on the eComm Breakthrough Podcast “Seven Acquisition Strategies to Scale to Eight Figures and Beyond” on the eComm Breakthrough Podcast

Jamie Davidson is a Co-founder and Amazon Coach at AMZ Insiders, where he advises entrepreneurs on starting, building, scaling, and exiting their e-commerce businesses. In 2018, he reached a milestone, crossing the nine-figure mark selling online products via Amazon FBA. Before his introduction to Amazon sales and AMZ Insiders, Jamie was the CEO of a private equity-backed company until 2013. Jamie is also a West Point graduate and former Army Officer, where he honed his leadership skills as a platoon leader, company executive officer, and assistant battalion supply officer. In this episode… The adage that a business's success is 95% process and 5% people is a truism. However, scaling to nine figures depends on systems, teams, and product development. Amazon selling expert Jamie Davidson shares that his brand rapidly grew to an eight-figure business. But when he committed to expanding to nine figures, Jamie recognized that he needed to adjust his systems and processes. He advises that as you build your business, you can conduct time studies to assess where you’re exhausting your time and identify time-consuming activities. Once you analyze your time study, work to reduce activity times, prioritize duties, and automate or delegate tasks. Additionally, you should focus on product development by creating new products and staying up-to-date on emerging industry trends. Lastly, Jamie recommends focusing on profit margin and inventory management. Understanding your net helps to determine your ability to reinvest in new products. In this episode of the eComm Breakthrough Podcast, Josh Hadley interviews Jamie Davidson, Co-founder and Coach at AMZ Insiders, about effective strategies to grow your Amazon business more efficiently. Jamie reflects on his journey to becoming a nine-figure brand. He also discusses building a productive e-commerce team and scaling operations, why product development is integral to business growth, and systems for scaling to nine figures. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Jamie Davidson on LinkedIn | Instagram Jamie Davidson’s coaching services AMZ Insiders Special Mention(s): Bradley Sutton on LinkedIn Kevin King on LinkedIn Michael E. Gerber on LinkedIn The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber NetSuite Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant by W. Chan Kim and Renée Mauborgne Go High Level Dima Kubrak on LinkedIn Related Episode(s): “Dominate Amazon Product Launches: Tactics & Strategies From the Expert Bradley Sutton” on the eComm Breakthrough Podcast “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast Unlocking Entrepreneurial Greatness | Insider Secrets With E-Myth Author Michael Gerber on the eComm Breakthrough Podcast “Money Lost, Lessons Gained: Carlos Alvarez Reveals the Mistakes Behind His $16M Business Mistakes!” on the eComm Breakthrough Podcast

Jamin Arvig is Co-founder of aiCommerce, a multichannel digital agency offering a full range of e-commerce services including launch strategies, ad management, and fulfillment. He is also Co-founder of Brands 10X, a platform helping e-commerce businesses sell into brick-and-mortar channels and aiC Brands, which invests in and owns multichannel brands. As a seasoned professional with 20 years in the industry, Jamin is a thought leader in e-commerce, having presented at Harvard Business School, London Imperial College, Global Networking Summit, CEO Retail Summit, and several YPO events and industry conferences. In this episode… There are several reasons why brands should leverage distribution channels to grow and scale including reaching a wider audience, enhancing brand awareness, improving customer experience, and increasing sales. What are specific growth levers for expanding distribution channels? According to e-commerce expert Jamin Arvig, three growth levers are essential: online marketplaces, direct-to-consumer, and brick-and-mortar stores. When determining if a marketplace fits your brand, Jamin recommends listing the channels where you want to sell your products. Amazon, eBay, and Etsy are some of the most popular online marketplaces to consider. Once you have chosen your channels or marketplaces, the next step is distributing your top-selling products, especially if you have many SKUs. Finally, partner with experts and mentors who can assist you in navigating your path — assisting you in making strategic decisions, better managing your time, and bringing your vision to reality. On today’s episode of the eComm Breakthrough Podcast with Josh Hadley, he welcomes Jamin Arvig, Co-founder of aiCommerce, to discuss growth levers for expanding distribution channels. Jamin talks about how multichannel strategies influence brand valuation, prioritizing e-commerce channel opportunities, processes for expanding into new markets, and when to consider distributing brand products to brick-and-mortar stores. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Jamin Arvig on LinkedIn aiCommerce Buy with Prime Brands 10X Thrasio Special Mention(s): Kevin King on LinkedIn Roland Frasier on LinkedIn Michael E. Gerber on LinkedIn The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber Traction: Get a Grip on Your Business by Gino Wickman Scaling Up: How a Few Companies Make it...and Why the Rest Don’t (Rockefeller Habits 2.0 Revised Edition) by Verne Harnish Entrepreneurial Operating System (EOS) - Library Carlos Cashman on LinkedIn Related Episode(s): “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast “Seven Acquisition Strategies to Scale to Eight Figures and Beyond” with Roland Frasier on the eComm Breakthrough Podcast “Unlocking Entrepreneurial Greatness | Insider Secrets With E-Myth Author Michael Gerber” on the eComm Breakthrough Podcast

Ehud Segev is a renowned mentalist known as The Mentalizer and specializes in combining his knowledge of the subconscious mind with business and marketing. He is also a recognized authority in Amazon marketing, having studied the platform in-depth and helped hundreds of sellers rapidly increase their income. As an Amazon thought leader, Ehud has published two best-selling books, 9 Steps to Influence: A Mentalist's Guide for Everyman and Secrets of the Voice: Read People and Influence Others Using the Voice, which has been translated into several languages. Ehud is a serial entrepreneur, owning a cosmetics factory, an e-commerce marketing and advertising agency, TV studios, and a chain of restaurants. In this episode… Branding is the essence of sales. But what is a brand, and how do you develop it? Ehud Segev, an e-commerce marketer and mentalist, defines a brand in a single word: audience. Once you have identified an audience interested in purchasing your products or services, it’s vital to differentiate and develop your brand. One strategy many Amazon sellers overlook is leveraging poor reviews. Rather than viewing negative feedback as a death knell for your company, consider complaints as pain points begging for solutions. Ehud asserts that unfavorable critiques are roadmaps to success because they identify gaps in the market. On today’s episode of the eComm Breakthrough Podcast, Josh Hadley welcomes Ehud Segev, Amazon marketer and renowned mentalist known as The Mentalizer, to discuss the software Logie.ai and how to increase Amazon sales by partnering with influencers and content creators. Ehud shares what attracted him to become an Amazon seller, explains the essence of a brand, how to build an audience, and more. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Ehud Segev on LinkedIn | YouTube  Email Ehud Segev: e@logie.ai The Mentalizer Logie.AI 9 Steps to Influence: A Mentalist’s Guide for Everyman by Ehud Segev Secrets of the Voice: Read People & Influence Others Using the Voice by Ehud Segev Special Mention(s): Kevin King Michael E. Gerber on LinkedIn The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber Steven Pope on LinkedIn Seth Godin on LinkedIn Uri Levine on LinkedIn Fall in Love With the Problem, Not the Solution: A Handbook for Entrepreneurs by Uri Levine  Make.com Airtable James Thomson on LinkedIn Related Episode(s): “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast “Unlocking Entrepreneurial Greatness | Insider Secrets With E-Myth Author Michael Gerber” on the eComm Breakthrough Podcast “Four Critical Pillars for Amazon Listing Optimization” on the eComm Breakthrough Podcast “What Every Private Equity Firm Is Looking For in Your Ecomm Business With James Thomson” on the eComm Breakthrough Podcast

Mitch Russo is the CEO of MindfulGuidance. In 1985, he founded TimeSlips Corp, a software company he started from his garage. After exiting the company, he became independently wealthy at 42. From there, Mitch began BusinessBreakthroughs with Tony Robbins and the late Chet Holmes, where he was the President and CEO. Mitch is a two-time Inc. Magazine Entrepreneur of the Year nominee and author. His best-sellers include Power Tribes: How Certification Can Explode Your Business and The Invisible Organization: How Ingenious CEOs Are Creating Thriving, Virtual Companies. In this episode… To grow an online business, e-commerce entrepreneurs need to focus on three foolproof methods: increasing customer numbers, increasing the value of transactions, and increasing the frequency of transactions.  Most e-commerce sellers pursue traditional advertising in the hope that it will raise brand awareness. But serial entrepreneur Mitch Russo advocates free advertising using PR methods such as podcast features, press releases, and news articles. However, don’t expect instant results — it could take 30 or more appearances to experience sales conversions. Growing a fanbase helps immensely with boosting transaction frequencies. Mitch recommends creating effective communications and content using platforms like YouTube, TikTok, and Instagram to build a loyal following. LinkedIn and email campaigns are also effective channels to reach your target audience. In this episode of the eComm Breakthrough Podcast with Josh Hadley, Mitch Russo, CEO of MindfulGuidance, talks about building profitable and scalable companies. Mitch shares strategies for increasing customer count and the value of transactions, leveraging free advertising to boost sales, and techniques for growing the frequency of purchases. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Mitch Russo on LinkedIn Mitch Russo ClientFolio.io Profit Stacking Secrets free downloads  Power Tribes: How Certification Can Explode Your Business by Mitch Russo The Invisible Organization: How Ingenious CEOs Are Creating Thriving, Virtual Companies by Mitch Russo Profit Stacking Secrets: Explode Your Profits by Stacking Small Ideas With Simple Actions by Mitch Russo Special Mention(s): Michael E. Gerber on LinkedIn The E-myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber Roland Frasier on LinkedIn Kevin King The Alchemist by Paulo Coelho Your Most Important Number: Increase Collaboration, Achieve Your Strategy, and Execute to Win by Lee Benson ChatGPT Notion Related Episode(s): “Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” on the eComm BreakthroughPodcast “Seven Acquisition Strategies to Scale to Eight Figures and Beyond” with Roland Frasier on the eComm Breakthrough Podcast “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast

Carlos Alvarez is the Founder and CMO at Wizards of Ecom, a Miami-based global e-commerce academy educating entrepreneurs on how to leverage Amazon for financial freedom. Carlos is a 15-plus-year veteran in the Amazon space who has scaled his brands into a nine-figure entity. Additionally, he is the Founder and CEO of Blue Bird Media & Marketing Solutions, a digital marketing agency specializing in product sourcing, brand building, Amazon vendor management, PPC, and lead generation. Carlos also hosts the world's largest free-to-attend Amazon Meetup group where participants discuss e-commerce, self-publishing, advertising, and selling on Amazon. In this episode… Scaling a business to seven figures and above requires a strategic roadmap that includes designing a vision, diversifying and expanding, and extending market reach. Boosting market coverage can also involve community building. Why is community essential to brand growth?  Carlos Alvarez, an entrepreneur and experienced marketer, asserts that he will only launch a product if there is a demand for it. Many Amazon sellers use pay-per-click advertising to raise brand awareness. Unfortunately, PPC prices have increased by over 30% since 2021 and will continue to rise. Carlos explains that having a devoted community of customers who trust you as a vendor can lead to customer advocacy, word-of-mouth recommendations, and positive reviews. Building a community can be as simple as creating social media accounts. However, Carlos advocates for in-person groups like Meetup. Face-to-face interactions allow for open conversations, brainstorming, and real-time surveys and opinions. On today’s eComm Breakthrough Podcast, Josh Hadley interviews Carlos Alvarez, Founder and CMO at Wizards of Ecom, about strategies for building a community and brand. Carlos shares his passion for building community, explains his strategies for managing a portfolio of businesses, and discusses his business ventures. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Carlos Alvarez on LinkedIn Text Carlos Alvarez: 305-902-1283 Wizards of Ecom Wizards of Ecom Podcast Wizards of Ecom app Online Seller Cruise Salsa Kings Special Mention(s): Kevin King Howard Thai on LinkedIn Michael E. Gerber on LinkedIn The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber Chris Ducker on LinkedIn Traction: Get a Grip on Your Business by Gino Wickman Rocket Fuel: The One Essential Combination That Will Get You More of What You Want From Your Business by Mark C. Winters The Founder’s Dilemmas: Anticipating and Avoiding the Pitfalls That Can Sink a Startup by Noam Wasserman Slicing Pie Handbook: Perfectly Fair Equity Splits for Bootstrapped Startups by Mike Moyer Blue Ocean Strategy, Expanded Edition: How to Create Uncontested Market Space and Make the Competition Irrelevant by W. Chan Kim Headspace Jeffrey Cohen on LinkedIn Related Episode(s): “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the Ecomm Breakthrough Podcast “Unlocking Entrepreneurial Greatness | Insider Secrets With E-Myth Author Michael Gerber” on the Ecomm Breakthrough Podcast “Mastermind Level Strategies From a Former Top 50 Amazon Seller With Howard Thai” on the Ecomm Breakthrough Podcast

Michael Maher is the Owner and Visionary of Cartology, a simple-solutions platform providing full-management services for Amazon brands including catalog optimization, advertising, and international expansion. Before Cartology, Michael was the President of Matters of the Cart, a multi-channel enterprise that eventually evolved into Cartology. Additionally, Michael hosts The Longer Game podcast, where he discusses the future of retail. In this episode… Amazon entrepreneurs' success stories can inspire many people to start their own e-commerce store. However, it’s crucial to understand the challenges that online sellers face. What are some strategies that e-business owners can implement to avoid certain obstacles? Customer reviews can make or break a business. For Amazon seller Michael Maher, he quickly learned not to take the reviews personally. Instead, he leveraged the feedback as opportunities to improve his products. During these pivotal moments, it’s wise to meet with manufacturers to discuss how they can rectify issues. Michael also advises avoiding attachments to products, as attaining growth and scalability on Amazon heavily depends on new inventory. If a product performs poorly, don’t hesitate to discontinue the ASIN.  In this episode of the eComm Breakthrough Podcast, Josh Hadley chats with Michael Maher, Owner of Cartology, about strategies to implement to scale a business. Michael shares the lessons he learned as a novice Amazon seller, how to leverage customer feedback, and how temporary setbacks inspired him to share his knowledge. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Michael Maher on LinkedIn | Instagram Email Michael Maher: michael@thinkcartologyy.com Cartology The Longer Game Special Mention(s): Nathan Hirsch on LinkedIn Kevin King Howard Thai on LinkedIn Michael E. Gerber on LinkedIn The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber Traction: Get a Grip on Your Business by Gino Wickman My Utmost for His Highest: Quality Paperback Edition by Oswald Chambers Gap Selling: Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price by Keenan Nutshell Zapier Make Brett Bohannon on LinkedIn Amazon With Brett Related Episode(s): “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” “Mastermind Level Strategies From a Former Top 50 Amazon Seller With Howard Thai” “Unlocking Entrepreneurial Greatness | Insider Secrets With E-Myth Author Michael Gerber”

Leo Sgovio is the Founder and CEO of Convomat, an influencer and affiliate marketing platform for Amazon sellers. He’s an entrepreneur passionate about digital marketing and technology and has over 15 years in the e-commerce industry. Leo started his career as an SEO and pay-per-click advertising specialist, working with tech solutions like Google and Adobe. In 2015, he launched his private label brand on Amazon, bringing his knowledge of the enterprise e-commerce space to the Amazon community. As a result, Leo is a sought-after thought leader on the subject and speaks at various Amazon conferences worldwide. In this episode… The A9 algorithm uses various components, such as product titles, descriptions, and keywords, to rank products on Amazon. How can you customize A9 to improve your organic rankings? Leo Sgovio, an affiliate marketing expert and influencer, advises that when creating relevant product listings, it’s best to start with product targeting campaigns. This Amazon advertising campaign focuses on specific products you wish to sell and increases visibility and sales. In terms of keywords, Leo recommends inserting them into the images to help stand out from the competition. Amazon will crawl the text, ranking your products higher. Leo also suggests using search query performance to gather relevant information from the data it produces. Learn more about the A9 algorithm in this episode of the eComm Breakthrough Podcast, where Josh Hadley interviews Leo Sgovio, Founder and CEO of Convomat. Leo discusses how A9 helps improve organic rankings, finding hidden keywords on Amazon, and leveraging sales with influencer campaigns. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Leo Sgovio on LinkedIn | Facebook Convomat Special Mention(s): Kevin King Steven Pope on LinkedIn Michael E. Gerber on LinkedIn The E-myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber Billion Dollar Seller Summit Unified Patents Dimitri Vorona on LinkedIn Jungle Ace Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not! By Robert T. Kiyosaki Think and Grow Rich: The Landmark Bestseller Now Revised and Updated for the 21st Century by Napoleon Hill The One Thing: The Surprisingly Simple Truth About Extraordinary Results by Gary Keller and Jay Papasan Be Focused – Focus Timer Ezra Firestone on LinkedIn Related Episode(s): “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” “Four Critical Pillars for Amazon Listing Optimization” “Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber”

Andy Hooper is the CEO of Global E-commerce Experts, a company helping brands globally expand through its three core elements: compliance, logistics, and online distribution. Andy is also an investor at GEE Capital, a firm that acquires e-commerce service providers to support the growth and expansion of Global E-commerce Experts. As an accomplished e-commerce specialist, he’s been expanding brands into new markets for over 15 years. At Global E-commerce Experts, he leads a team of professionals in the UK and EU. Andy built his career upon his successful experience growing an organization's profits through B2B and e-procurement. In this episode… Expanding an e-commerce brand globally can bring several benefits, including increased sales, business diversification, and building a global brand and reputation. However, the challenge is knowing when the time is right to launch internationally. Before testing the global markets, consider the maturity of your business, the demand for your products in other countries, and the costs of expanding internationally. Though the rewards of becoming a global brand can be significant, it also takes careful planning and a commitment to adapting to new cultures and markets. Once you’ve weighed all of the risks, entrepreneur and global e-commerce expert Andy Hooper offers a three-step international expansion formula: Ensure US-based sales consistently cross $5 million, obtain a mentor or guide who’s an expert in global expansion, and avoid analysis paralysis — seize the opportunity by taking the plunge. Join Josh Hadley for this episode of the eComm Breakthrough Podcast, where he welcomes Andy Hooper, CEO of Global E-commerce Experts, to discuss capitalizing on multibillion-dollar UK and EU e-commerce markets. Andy explains VAT compliance, his step-by-step guide to expanding globally, and adapting products for international markets. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Andy Hooper on LinkedIn Global E-commerce Experts Download the 6-Step Guide Special Mention(s): Kevin King Steven Pope on LinkedIn Roland Frasier on LinkedIn Dotcom Secrets: The Underground Playbook for Growing Your Company Online With Sales Funnels by Russell Brunson Expert Secrets: The Underground Playbook for Converting Your Online Visitors Into Lifelong Customers by Russell Brunson Traffic Secrets: The Underground Playbook for Filling Your Websites and Funnels With Your Dream Customers by Russell Brunson Trello Related Episode(s): “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” “Four Critical Pillars for Amazon Listing Optimization” “Seven Acquisition Strategies to Scale to Eight Figures and Beyond”

Andrew Gilliland is the President of Action Holdings, an e-commerce asset management company. Andrew is a serial entrepreneur and the Founder of iSpyPens, a pioneering discreet tech solution that protects life, property, and peace of mind. He is a Florida native and graduate of the University of Tampa, where he earned his BS in information technology. David Hunt of Action Holdings leads several platforms, including vendor onboarding, budget allocation, and acquisitions. Beyond his entrepreneurial duties at Action Holdings, David is also a product designer at PeopleReady, an industrial staffing agency specializing in on-demand labor and skilled workers. David graduated from the State University of New York at Fredonia, earning his BFA in visual arts and new media with a concentration in graphic design. In this episode… Being a business owner has its advantages, such as being your own boss, impacting the world, and the potential of high earnings. However, entrepreneurship has many trials and tribulations. Hiring personnel who meet all the necessary requirements is a common challenge for many businesses. Business leaders Andrew Gilliland and David Hunt share that successful employees fit the company culture, are excited about their job responsibilities, and work efficiently. One strategy to ensure you’re hiring A-players is to conduct employee reviews every three to four months. Create an evaluation document with three metrics: effectiveness and performance, KPIs, and team culture. As business owners, time is valuable, so leadership should be comfortable delegating responsibilities. Conduct time studies to analyze which tasks require more attention, then draft standard operating procedures for those items. This may also indicate that it’s time to hire specialized roles. In this episode of the eComm Breakthrough Podcast, Josh Hadley welcomes Andrew Gilliland and David Hunt of Action Holdings for a special strategy audit. Andrew and David share their takeaways, including the importance of employee performance reviews, how to measure employee success and progress, and how to create processes to manage time. Resources mentioned in this episode: Josh Hadley on LinkedIn eComm Breakthrough Consulting eComm Breakthrough Podcast Email Josh Hadley: Josh@eCommBreakthrough.com Hadley Designs Hadley Designs on Amazon Andrew Gilliland on LinkedIn David Hunt on LinkedIn Action Holdings Special Mention(s): Kevin King Michael E. Gerber on LinkedIn The E-myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber Ryan Deiss on LinkedIn The Heart of Business: Leadership Principles for the Next Era of Capitalism by Hubert Joly Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear Miro Related Episode(s): “Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” “Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” “Why You Need to Experience a Mindset Shift When It Comes to Hiring Leaders With Ryan Deiss”