Inessa Lurye, former Senior Director of Product and Head of Women's Health at Hinge Health, shares her insightful journey in healthcare innovation. She discusses the crucial process of validating women's health products through extensive user engagement and market research. Inessa highlights the balance between clinical excellence and operational efficiency in healthcare product development. She also emphasizes strategies for gaining buy-in in B2B markets, revealing how collaboration and a hands-on approach can lead to transformative solutions in women's health.

Explore the evolution of user research and its vital role in product development. Discover insights on navigating decision-making complexities in large organizations. Learn how implementing OKRs can enhance focus and align teams effectively. Gain valuable coaching strategies for product leadership and empowering team growth. Finally, uncover strategic approaches to product-led growth that highlight the essentials for building and scaling successful products.

Fabrice des Mazery, Chief Product Officer at productROI, brings 22 years of experience, including his roles at TripAdvisor's TheFork. He discusses the shift for product managers to think like investors, emphasizing ROI and risk assessment. Fabrice highlights the real cost of product development, advocating for a data-driven approach to attract the right customers. He also explores cultural differences in product management, the importance of collaboration, and the balance between innovation and risk management in product teams.

Mark Rosenberg, VP of Product at Workday Financials, and Vivian Phinney, Senior Product Operations Program Manager at Workday, dive into the intricacies of product operations. Mark shares insights on establishing transparent prioritization and a continuous delivery system to enhance enterprise software for over 2,000 clients. Vivian discusses her data-driven approach to improving visibility for leadership. They highlight frameworks like Playing to Win and the importance of collaboration to address the challenges of growth while delivering impactful, customer-focused solutions.

Tomer London, Co-founder and Chief Product Officer of Gusto, discusses pioneering the concept of 'Minimum Lovable Products' to create delightful user experiences. He shares insights from his journey revolutionizing payroll for small businesses, emphasizing the balance between automation and manual processes. Tomer reveals how understanding customer needs drives product development and stresses the importance of patience in crafting meaningful solutions. The conversation highlights Gusto's unique framework that integrates intuitive design and emotional connections with users.

Just Eat Takeaway’s Jessica Hall joins Melissa Perri in this episode of the Product Thinking podcast. Chief Product Officer at the food delivery giant, Jessica links up with Melissa to discuss the intricacies of managing a diverse product portfolio across global markets, sharing insights from her journey in navigating the challenges of integrating multiple brands, post-merger and establishing a unified customer experience. She’s not all positive about AI adoption though, and is honest about both the potential and the pitfalls, including the often-overlooked costs and the importance of building a sustainable ecosystem around new technologies. Tune in to discover how strategic thinking and a customer-first approach can lead to innovative, responsible AI implementations that truly resonate with users.

PJ Linarducci, Chief Product Officer at Thumbtack, shares his journey from Meta to leading product management at a growing startup. He discusses the shift from large to small-scale product leadership and the challenges of evolving Thumbtack from a marketplace to a comprehensive home management platform. PJ emphasizes the importance of innovation versus optimizing established offerings and how product managers can lead through influence, not authority. Tune in to learn about the future of home services and empowering small businesses.

BJ Boyle, Chief Product Officer at PointClickCare, shares over two decades of experience in healthcare technology. He emphasizes the importance of strong relationships with executives and understanding user needs, especially in a complex field like health tech. BJ discusses aligning product development with business goals and navigating regulatory challenges. He highlights the need for cross-functional collaboration and balancing domain expertise with product management skills, alongside insights into how technology is transforming patient care.

Vishal Kapoor, SVP of Product at Affirm, shares insights from over 15 years in product management. He discusses Affirm's innovative fintech strategies, emphasizing customer-centric design and the importance of real-time feedback. Vishal reveals how their iterative culture drives product development and enhances the new Affirm card. He also highlights the significance of cross-functional partnerships, especially with compliance teams, for navigating regulatory challenges. Tune in for practical advice on agile product strategies and fostering customer engagement.

In this enlightening chat, Robin Daniels, Chief Business and Product Officer at Zensai and former leader at Salesforce and LinkedIn, shares his journey through product management. He discusses transforming workplace culture by fostering community and joy among teams. Robin critiques outdated performance reviews, advocating for weekly check-ins that promote self-reflection. He highlights the importance of reducing friction in customer journeys, especially in product-led growth, and calls for modern leadership to understand the nexus of product, sales, and marketing.