Product Thinking

Melissa Perri
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8 snips
Oct 22, 2025 • 38min

Episode 253: Intelligent Friction in Digital Banking with Tony Brancato

Tony Brancato, Chief Product Officer at Charlie Financial, brings over 20 years of experience to the conversation about digital banking for older Americans. He shares insights on tailoring financial products to diverse senior needs, emphasizing the importance of security and user trust. The discussion delves into 'intelligent friction' as a method to combat fraud, highlighting features like Fraud Shield that empower users. Tony also underscores the role of empathy in product design and the necessity of integrating customer feedback into development.
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22 snips
Oct 15, 2025 • 7min

Episode 252: Understanding Product vs Project Management

Dive into the fascinating distinction between product and project management, as Melissa Perri untangles their unique roles and responsibilities. Discover how Agile methodologies have reshaped traditional project roles and enabled product managers to adopt project tasks. Learn when dedicated project managers are essential for complex initiatives and how collaboration between these roles can maximize product success. This insightful discussion is packed with clarity and actionable advice for anyone navigating the product landscape.
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6 snips
Oct 8, 2025 • 38min

Episode 251: From CERN to FemTech Innovation with Magda Armbruster

Dr. Magda Armbruster, Head of Product at Natural Cycles, brings a unique perspective with her background in particle physics from CERN. In the discussion, she shares how scientific rigor informs her approach to developing the first FDA-cleared birth control app. Magda dives into balancing user feedback with data privacy and compliance, essential for building trust. She also discusses expanding into perimenopause and the integration of AI and wearables for personalized health solutions, all aimed at innovating women's health technology.
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34 snips
Oct 3, 2025 • 13min

Episode 250: Building Smart: Clarity Over Perfection

Discover how product managers can effectively gauge when a feature is ready for delivery. The conversation emphasizes the importance of collaboration with developers and flexible specifications. Learn about the two crucial gates—validation and specification—and how to assess risks for each feature. Melissa shares various validation methods and the significance of establishing clear success criteria before shipping. Plus, insights on avoiding common pitfalls like analysis paralysis and ensuring teams adapt through iterative processes.
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21 snips
Oct 1, 2025 • 44min

Episode 249: Moving Beyond Function in Product Management with Nesrine Changuel

Nesrine Changuel, a product coach and author with experience at Google, Spotify, and Microsoft, discusses her insights on creating emotionally engaging tech products. She highlights the three pillars of Product Delight: removing friction, anticipating needs, and exceeding expectations, using examples like Revolut. The conversation delves into addressing Zoom fatigue with innovative Google Meet features, the importance of inclusivity in design, and the need for balancing emotional and functional motivators in product development to truly delight users.
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52 snips
Sep 26, 2025 • 14min

Episode 248: Escaping the Reactive Trap in Product Teams

Navigating a backlog of customer requests can be overwhelming for product teams. Strategic thinking is key, as categorizing requests and establishing regular review rhythms helps prioritize effectively. Emphasizing quick wins can rebuild credibility, while resetting stakeholder expectations ensures collaboration. Protecting time for discovery and building a solid framework for product strategy are vital for long-term success. Training customer support to triage effectively also enhances the process, ensuring a more strategic approach to product management.
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84 snips
Sep 24, 2025 • 55min

Episode 247: Freeing Teams from Operational Overload with John Cutler

John Cutler, a product operations and enablement expert, shares insights from his rich career at Toast and Amplitude, now leading product at DotWork. He delves into how the tension between people and processes shapes product teams. John emphasizes the need for a blend of simplification and nuance in operational models. The conversation also explores the role of AI in enhancing product operations, streamlining processes, and reducing manual tasks, all while addressing challenges in today’s fast-paced tech landscape.
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24 snips
Sep 19, 2025 • 7min

Episode 246: Rethinking the Role of R&D

The podcast dives into the intriguing dynamics of integrating R&D within product management. It highlights different roles of R&D, such as market experts and technical teams, using healthcare and education as real-world examples. The discussion warns against R&D drifting into academic territory, stressing the importance of aligning efforts with customer needs and business value. The presenters emphasize treating technical R&D as a platform team to enhance its impact and relevance within the organization.
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35 snips
Sep 17, 2025 • 37min

Episode 245: Building Product Thinking in Engineering Teams with Matt Watson

In this engaging discussion, Matt Watson, Founder and CEO of Full Scale, shares his transformative journey from developer to CEO. He highlights the importance of engineers embracing product thinking and seeing their role as part of a larger vision. Matt emphasizes the need for clear communication and ownership in tech teams, advocating for a culture that supports innovation. He also explores how AI is reshaping engineering roles, pushing teams to balance technical skills with business insights to deliver real value to customers.
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19 snips
Sep 12, 2025 • 10min

Episode 244: Thriving as a Platform Product Manager

Discover what it takes to shift from end-user product management to platform product management. Learn how understanding internal users and technical workflows is crucial for success. The discussion emphasizes the importance of collaboration with engineering teams and mastering skills like APIs and DevOps. Plus, find out how to align platform strategies with business goals while ensuring scalability and a positive internal user experience. With a rising demand for platform product managers, this is a must-listen for aspiring professionals!

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