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Delivering Value with Andrew Capland

Latest episodes

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Jul 11, 2023 • 31min

Tackling the Difficult Decisions of Work and Life Balance with John Short

John Short's life changed when his daughter had a seizure at school. As a parent, John found it challenging to balance work and family, but he wanted to provide extra support for his daughter. In this episode, John shares how that experience made him rethink his priorities and realize the importance of a portfolio view of life. In light of this, he started his own company, Compound Growth Marketing, allowing him to focus on the most valuable use of his time and plan better for his family's future. Listen in to gain a deeper understanding of the personal challenges people face so you can lean into empathy and grace.In this episode, you’ll learn:1. How to set aside specific time for family to ensure you are present and focused not distracted by work and other obligations2. Finding mentors who've successfully balanced family and career to gain insights and guidance on how to achieve the same 3. Significant life events can shift priorities and change career trajectories, think through the potential long-term consequences of important decisions and make choices that align with your goals and valuesThings to Listen for:[04:31] How parents struggle with work-life balance[09:27] The stressors of working at an early-stage company[15:37] Seeking out mentors who've been where you are now[20:42] The benefits of choosing to be present[25:16] Changing societal norms around a healthy work-life balance Resources:- Check out John's podcast- Connect with Andrew on LinkedIn or Twitter- Learn more about Navattic- Learn more about MadKudu
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Jun 27, 2023 • 48min

Managing Politics in a High-Growth Software Company with Mario Araujo

So often, those in growth roles feel like there's no room for mistakes. Like their job is to know the answers to everything. In this episode, Mario Araujo, VP of Growth at Graphext.com and Product Growth Advisor, discusses the soft-skills needed to develop your leadership style. Listen in for his insights on owning up to mistakes, being clear and empathetic in communication while seeking ways to improve, and creating an environment where colleagues feel comfortable having open and respectful conversations. Along the way, you'll also hear how to go from being the person who jumps on every idea the CEO utters to the person who challenges those thoughts in a productive and respectful manner. In this episode, you’ll learn:1. Strategies for direct, honest communication with your CEO2. The impact leaning into “soft skills” has on culture and your own leadership style3. How to own your mistakes and seek improvement rather than pretending to have all the answersThings to Listen for:[05:07] Mario's journey from technical trainer to growth expert[13:08] The positive impact of cultivating an open, supportive culture[21:48] Building trust through honest communication with your CEO[29:23] Navigating office politics[35:24] Owning up to mistakes and taking action instead of making excuses[38:28] Valuing a healthy work/life balanceResources:- Connect with Mario on LinkedIn or his website- Connect with Andrew on LinkedIn or Twitter- Learn more about Navattic- Learn more about MadKudu
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Jun 13, 2023 • 50min

Navigating Speed-Bumps and Communication Challenges as a One-Person Growth Team with Natalie Marcotullio (Navattic)

Solid systems, open communication, and self-care are the practices allowing Natalie Marcotullio to thrive as Head of Growth and Operations at Navattic. In this episode, Natalie shares her experience as a one-person Head of Growth and how she's tackled the challenges she faced, such as understanding individual communication styles to achieve cross-functional alignment. Listen in for her insights on improving productivity, taking time for yourself, and tactfully prioritizing tactics based on current needs. In this episode, you’ll learn:1. Be intentional about when you do certain tasks and create a system that helps ensure you're ready for the day ahead 2. Take into account the communication styles and objectives of your team members to communicate effectively3. Clearly lay out experiments, strategies, and tasks in a visible way to keep everyone on the same page and able to prioritize what will help you achieve your goalsThings to Listen for:[03:58] Natalie's journey from growth hacker to growth leader[13:40] The role of effective communication in go-to-market success[18:16] The importance of tactical prioritization for company growth[27:19] Understanding your colleagues' communication styles and objectives[35:32] How to be intentional about what you do and when you do it[41:25] Tackling imposter syndromeResources:Connect with Andrew on LinkedIn or TwitterLearn more about NavatticLearn more about MadKudu
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May 30, 2023 • 44min

Crossing the Chasm From Growth Operator → Growth Leader with Scott Tousley (Persefoni)

Scott is the VP of Growth at Persefoni, and his wide-ranging growth experience includes time at Reforge, HubSpot, co-hosting the Growth TL;DR podcast with Kieran Flanagan, and working on the Signals product with Brian Balfour.In our convo, we talked at length about why growth roles tend to turn over so frequently, what makes a strong leader, and more:Navigating the “messy middle” between senior IC and growth leaderHow a lack of clear expectations and boundaries shortens role tenuresWhy rapid feedback cycles are important, whether you are working on a landing page, a board presentation, your comms, or your visionFour traits of strong leaders: simplify everything, empower everyone, learn from everywhere, and have a sense of humor[00:18] Introducing Scott Tousley and his background[08:50] Scott’s work at Persefoni and some of the challenges he experiences[13:47] Why do growth leaders often have short tenures in companies?[18:16] Learning and developing the skills that benefit a growth leader[24:49] On feedback[29:15] Patterns and traits of strong leaders that Scott wants to exemplify[36:02] On work-life balance and how being a parent has affected how he prioritizes things[40:55] On his career growth[45:50] Connect with ScottLinks:LinkedIn: https://www.linkedin.com/in/scotttousley/This episode was sponsored by Navattic and Madkudu.
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May 16, 2023 • 53min

Dealing with role ambiguity with Shirin Bradfield (Optimal Workshop)

[00:22] Introducing Shirin Bradfield and her background[08:23] Transitioning into a new role [17:54] Her work as Head of Growth and Self-Service[25:54] Soft skills that are beneficial in the growth space and a role like Shirin’s[37:50] Discussing Impostor Syndrome[41:01] On adapting to unknowns[42:45] On professional goals and career growth[49:05] Resetting focus and managing fulfillment[51:26] Connect with ShirinLink:LinkedIn: https://www.linkedin.com/in/shirinbradfield/
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May 2, 2023 • 1h 4min

Psychology Principles for Navigating Mistakes at Work with Benyamin Elias (Podia)

[0:00:42] Introducing Benyamin Elias and his background[0:12:43] Growth and success in the tech industry[0:19:42] Developing the ability to instinctually know where to find value[0:25:43] On the challenge of adapting to a fast rate of change[0:30:08] How to avoid being bogged down by Impostor Syndrome[0:34:33] On learning from your mistakes through taking responsibility[0:42:33] On receiving feedback[0:51:24] On fast career growth and receiving more responsibility to the point of overflowing[0:55:34] Advice on managing work stress[1:01:30] Connect with BenyaminLinks:Twitter: www.twitter.com/benyamineliasArticles: https://diamondpencils.substack.com/
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Apr 18, 2023 • 53min

Overcoming challenges, setbacks, and fear of failure with Ben Williams

I’m joined by Ben Williams — former VP of Product Growth at Snyk, current founder and full-time advisor at PLGeek.Ben shared why he gifted a book with a personalized message to a new PM, how he reframed negative feedback so it stopped making him feel sick, and how he had way more fun after he stopped putting pressure on himself to know every answer.[00:14] Introducing Ben Williams and his background[04:10] Ben’s journey in growth and the bumps along the way[09:40] How his experience in the space influences his interviewing methods [12:01] His career “detour”[16:03] On the fear of failure and the characteristics that contribute to one’s success[25:14] Advice for people feeling uneasy in a new role[29:54] On being a leader for people who are struggling with impostor syndrome or fear of failure[34:34] On giving/ receiving high-impact feedback[44:32] How your values can influence your motivation and success[45:57] On realizing that you don’t need to have all the answers to deserve success[51:13] Where to connect with BenLinks:LinkedIn: https://www.linkedin.com/in/semanticben/Website: www.plgeek.com
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Apr 5, 2023 • 39min

Navigating Company Growing Pains with Sam Richard (ngrok)

[00:48] Introducing Sam Richard and her background[05:07] On a career in growth[11:14] Navigating the difficulties in startups and companies that are seeing fast growth[15:33] Advice for people who are having difficulty adjusting to a fast-growing company[17:30] Impostor syndrome in the growth space[21:38] On getting and responding to performance feedback [26:26] Navigating work anxiety[29:17] Growing from traumatic experiences in her career[33:10] Soft skills that need to be given more importance in growth careers[35:19] Advice for people who need to develop their ability to see the big picture[36:31] Advice to help people work through adversity at workLinks:Sam’s LinkedIn: https://www.linkedin.com/in/sam-crowell-richard/Sean Fanning: https://twitter.com/seandougfan
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Mar 22, 2023 • 48min

Lessons from a 2x Head of Growth (my story)

The podcast explores the host's personal journey into growth, including challenging workplace events and the mindset needed to overcome adversity. It discusses the difficulties of running tests, finding fulfillment through coaching, and leading a cross-functional growth team. The speaker reflects on layoffs, anxiety, and a traumatic public speaking experience. It also dives into overcoming panic attacks and the importance of communication skills in growth. The podcast concludes by reflecting on the journey and exciting upcoming episodes.
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Mar 11, 2023 • 7min

Delivering Value Trailer

Welcome to the pod! In this short trailer, I share:Why I'm making this podcast.Background on who I amOutline my journey from marketer into the world of growth; including my time at Digitas, HubSpot, Wistia, and Postscript.Outline what I'm building at Delivering Value for the SaaS growth community.You can subscribe for email updates: deliveringvalue.co/podcastContact/ follow-me at:DeliveringValue.co andrew@deliveringvalue.cotwitter.com/acaplandhttps://www.linkedin.com/in/andrewcapland/

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