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Product Talk

Latest episodes

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Sep 11, 2024 • 42min

EP 453 - Amazon Fmr. Head of Product on Building Successful AI-Powered Products

What do product leaders need to consider to build successful AI-powered products? In this episode of Product Talk hosted by Kaboo Founder Neha Shah, Amazon Fmr. Head of Product Sheetal Rajpal shares insights on building successful AI-powered products. Sheetal discusses the importance of treating AI as a "garden" that requires human oversight, the challenges of balancing speed and thoughtfulness in AI development, and best practices for making critical model choices. She also provides examples of how she leveraged AI for personalization, content moderation, and recommendations in Amazon's Kids Plus subscription product. Sheetal's advice for aspiring product managers emphasizes honing product intuition, understanding AI's unique capabilities, and thinking critically about user journeys and success metrics when incorporating AI into products.
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Sep 9, 2024 • 41min

EP 452 - CPO Rising Series: Altria CPO on Driving Customer-Centric Transformations

How can product leaders drive customer-centric transformations? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Altria CPO Olivier Houpert speaks on his mission to transform the company and create a new product portfolio that goes beyond nicotine. Olivier shares his background, including his 30+ years at Procter & Gamble, and explains how he is leveraging Altria's core competencies to develop innovative solutions that "elevate the everyday" for consumers. He discusses the importance of a strong company purpose, the process of prioritizing new product ideas, and the role of experimentation and consumer research. Olivier also provides insights into his approach to personal growth and the team, as well as his perspective on the impact of AI and Gen AI on product development. This conversation offers a glimpse into the strategic leadership and consumer-centric mindset driving Altria's transformation.
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Sep 6, 2024 • 56min

EP 451 - Settle Head of Product on Building a Comprehensive Operating System for Scaling Brands

Warren Brown, Head of Product at Settle, specializes in creating solutions for scaling brands. He discusses the intricacies of building a comprehensive operating system tailored for growing businesses. The conversation dives into four core complexities brands face: SKU, channel, vendor, and investor. Warren highlights the delicate balance between revenue growth and cost management, emphasizing deep customer understanding and empowered product teams. He also addresses the vital role of unified software in streamlining operations and optimizing inventory management.
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Sep 4, 2024 • 40min

EP 450 - Ecosuite CEO on Enabling Electricity Grid Hardware Stability With Data Software

How can electricity grid hardware stability be enabled with data software? The scale and urgency of the transformation required to fight climate change has never been more clear. Building hardware and software products, acquiring the funding and creating a diverse community to enhance talent capacity and to drive innovation, is essential to tackling this global environmental crisis. In this episode of Product Talk hosted by Silicon Valley Bank (a division of First Citizens Bank) Climate Tech & Sustainability SVP Maggie Wong, Ecosuite CEO and Co-Founder Joel Santisteban discusses how building distributed energy data software stabilizes electricity grid hardware, embracing user persona diversity enables open infrastructure and maximizes product value, and looking into existing problems can lead to product innovation and new solutions to tackle climate change.
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Sep 2, 2024 • 39min

EP 449 - CPO Rising Series: Workiva CPO on Leveraging Mentorship and Adaptability for Product Leadership Success

How can product leaders leverage mentorship and adaptability? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Workiva CPO Nitin Bhat shares insights on his career journey, the influential mentors who shaped his leadership style, and the importance of adaptability and a growth mindset in product management. He discusses his approach to hiring and developing product talent, as well as his perspectives on how AI will impact the future of the product management role.
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Aug 30, 2024 • 38min

EP 448 - Floodgate Founder on Identifying and Capitalizing on Pivotal Inflection Points

What does it mean to identify and capitalize on pivotal inflection points? In this episode of Product Talk hosted by Mighty Capital Managing Partner SC Moatti, Floodgate Founding Partner Michael Maples shares insights on building great products through radical innovation. Maples shares stories of successful investments in companies like Twitter and Twitch, highlighting the importance of identifying and capitalizing on pivotal "inflection points" that enable entrepreneurs to deliver pattern-breaking products. He discusses the key elements for breakthrough innovation - the founder's unique insight, the ability to harness emerging technologies, and the skill to start a movement around a radically different vision of the future. Maples also shares his perspectives on the artistry of entrepreneurship and how product leaders can cultivate a culture that empowers and supports visionary product thinkers.
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Aug 28, 2024 • 34min

EP 447 - EY Ecosystem Leader on Driving Innovation at Large Organizations

What do product leaders need to consider when driving innovation at large organizations? In this episode of Product Talk hosted by EY Platform Operations Lead Justin Leibow, EY Ecosystem Leader Terry Luciani speaks on his extensive experience in fostering innovation, including the launch of EY's Growth Labs program and his previous work at MetLife. The discussion covers strategies for overcoming the challenges of driving innovation in established firms, such as securing leadership buy-in, empowering employees, and measuring success. Terry also discusses approaches to building a balanced portfolio of innovation bets, from near-term optimizations to long-term, transformative initiatives, as well as the importance of partnering with startups and external innovators to access unique capabilities while protecting an organization's core competencies. Finally, Terry provides valuable advice for product managers on being thoughtful, open-minded, and willing to take calculated risks in order to drive impactful innovation.
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Aug 26, 2024 • 37min

EP 446 - CPO Rising Series: Faire CPO on Simplifying Product Development Through Clear Vision and Customer Focus

How can product leaders simplify product development through clear vision and customer focus? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Faire CPO Ami Vora speaks on her experiences as a product leader, including her work at WhatsApp. She discusses her superpower of simplifying complex problems, her philosophy on prioritizing customer needs, and her approach to time management and decision-making as a CPO. Ami also shares her perspective on the impact of AI and generative AI on the role of product management. Throughout the conversation, she emphasizes the importance of clarity, execution, and building strong customer relationships as key to effective product leadership.
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9 snips
Aug 23, 2024 • 43min

EP 445 - New Relic Fmr VP of Engineering on Effective Remote Communication Strategies

Jade Rubick, a former VP of Engineering at New Relic and now an engineering advisor and author, shares invaluable insights on remote communication strategies. He discusses navigating the challenges of asynchronous communication, advocating for structured patterns to enhance productivity. Jade offers practical tips for using Slack effectively, focusing on nuances like threaded replies and notification management. Additionally, he emphasizes the importance of empathy, clarity in roles, and ongoing professional development resources to foster a healthy remote work culture.
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Aug 21, 2024 • 50min

EP 444 - Better RX Head of Product on Operating at the Top of Your License in Product Management

As a product leader, what does it mean to operate at the top of your license? In this episode of Product Talk hosted by VNS Health Product Director Mark Bailes, Better RX Head of Product Todd Blaquiere discusses the concept of "operating at the top of your license" in product management, and how product managers and leaders can work towards this goal. The conversation covers the challenges of transitioning from a well-trodden path of product management to a more "righteous path" focused on customer discovery, outcomes, and continuous improvement. Todd shares his insights on how individual contributors can take on additional responsibilities to demonstrate leadership, as well as how product leaders can create an environment that enables their teams to operate at the top of their license.

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