

Scaling Breakthrough Technologies - Statsig Head of Product
4 snips Sep 26, 2025
Margaret-Ann Seger, Head of Product at Statsig, shares her journey from scaling products at Uber and Instagram to building innovative solutions at startups. She discusses the significance of deep customer understanding and utilizing AI for faster development. Additionally, Margaret-Ann emphasizes the importance of local adaptations in international markets and the role of data-driven decision-making in prioritizing product features. Her insights illuminate how to achieve product-market fit while competing effectively in today's tech landscape.
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Customer Empathy Before AI
- Know your customer deeply before using AI to build features.
- Pair customer empathy with a differentiated GTM and distribution strategy.
Cash Payments Unlocked New Markets
- Uber tested cash payments in Hyderabad and saw an immediate, substantial lift.
- The cash option unlocked markets where credit card penetration and trust were low.
Prioritize Essentials Over Nice-To-Haves
- Prioritize essentials that plug growth gaps before nice-to-haves.
- Use small experiments to validate market fit and kill ideas that don't unlock traction.