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Product Talk

Latest episodes

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Oct 4, 2024 • 42min

EP 463 - NCQA CPO on Transforming Healthcare Quality Measurement Through Digital Innovation

What does it mean to transform healthcare quality measurement through digital innovation? In this episode of the Care Catalyst series hosted by Cognizant Product Director Chenny Solaiyappan, NCQA CPO Krishna Kandula speaks on the organization's transformative initiatives in the healthcare industry. Krishna shares his journey from a technologist to a healthcare quality and risk management expert, and how his experience has informed his work at NCQA. The discussion delves into the importance of HEDIS (Healthcare Effectiveness Data and Information Set) and NCQA's shift towards digital quality measurement and data aggregation and validation. Krishna explains how these initiatives are aligned with CMS's strategy to transition all quality measures to a digital format, enhancing data accuracy, interoperability, and ultimately, patient outcomes.
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Oct 2, 2024 • 44min

EP 462 - Alegeus Fmr. CPO on Turning Product Strategy and Roadmap into Value by Focusing on the Finances

How can product leaders turn product strategy and roadmap into value? In this episode of Product Talk, VNS Health Product Director Mark Bailes interviews Alegeus Fmr. CPO and Head of Banking Bill Reboul. They discuss the importance of focusing on the financial aspects of product strategy and roadmaps to drive value creation. Key topics covered include defining value in product management and the time value of money framework, aligning product strategy and roadmaps with financial goals and metrics, and challenges in prioritizing finances in product management. They also speak on developing product roadmaps that tell a financial story, the importance of internal alignment and external communication of product roadmaps, and the impact of reporting structure on a Chief Product Officer's ability to influence finances.
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Sep 30, 2024 • 39min

EP 461 - CPO Rising Series: Extreme Networks CPO on Delivering Outcomes Through AI Capabilities

How can product leaders excel in delivering outcomes through AI capabilities? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Extreme Networks CPO Nabil Bukhari speaks on the evolving role of the Chief Product Officer, emphasizing the importance of leading not just products and technology, but also the business impact and human outcomes. Nabil discusses Extreme Networks' mission to help customers become "infinite enterprises" by providing connectivity, scalability, and exceptional customer experiences. He also delves into the implications of AI for product management, advising against treating AI as a standalone product and instead focusing on using AI capabilities to deliver tangible value and outcomes for customers.
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Sep 27, 2024 • 40min

EP 460 - Carbon Collective Investing President on Finding Product Market Fit With Customer Insights and Enhancing User Experience With Technology

Maggie Wong, SVP in Climate Tech & Sustainability at Silicon Valley Bank, chats with Carbon Collective Investing President Breene Murphy on driving innovation for climate solutions. They dive into finding product market fit by understanding customer insights and the importance of diverse teams in product development. Highlighting the need for financial literacy, they discuss sustainable investing trends and the evolving landscape of ESG. Their conversation emphasizes using technology for user-friendly experiences and fostering community engagement to enhance impact.
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Sep 25, 2024 • 47min

EP 459 - Amazon Fmr. Product Manager on Scaling Enterprise Software with AI

How can AI be used when scaling enterprise software? In this episode of Product Talk hosted by Sid Shaik, Amazon Fmr. Product Manager Polly Allen speaks on how to scale enterprise software businesses using AI. Polly discusses the role of AI in both the pre-product market fit phase and post-product market fit phase, highlighting the importance of prototyping quickly and creating personalized content. She also addresses the challenges of revenue generation in AI-driven businesses and the need for companies to start with internal use cases to improve efficiencies. Polly provides examples of how AI can be integrated into regulated industries like Schneider Electric and the critical considerations around managing the blast radius of AI's unpredictable outputs.
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Sep 23, 2024 • 34min

EP 458 - CPO Rising Series: NBCUniversal CPO on Delivering Exceptional Customer Experiences

How can product leaders deliver exceptional customer experiences? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, NBCUniversal CPO Jim Denney shares insights on driving innovation and delivering exceptional customer experiences, drawing from his experience leading products like Peacock, Fandango, and the Olympics streaming coverage. He discusses his career journey and defining product experiences at TiVo and NBCUniversal, the innovations in the Olympics streaming experience and the importance of user control, the balance of art and science in product management including the role of AI, best practices for building a high-performing product team and driving accountability, and the future of product management and why it won't be replaced by bots anytime soon.
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Sep 20, 2024 • 53min

EP 457 - VNS Health SVP of Strategy and Innovation on Transitioning to an Executive Role

How can product leaders transition to an executive role? In this episode of Product Talk hosted by VNS Health Product Director Mark Bailes, VNS Health SVP of Strategy and Innovation David O'Malley discusses the key considerations and strategies for transitioning to an executive role. David shares his extensive experience moving from a product manager to a senior product leader, highlighting the evolving responsibilities, communication needs, and leadership skills required at each stage. He also speaks on the nuanced differences between coaching and management, the importance of building trust and demonstrating readiness, and the growing trend of Chief Product Officers reporting directly to the CEO.
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Sep 18, 2024 • 47min

EP 456 - Microsoft Fmr Product Director and Chisel Founder on Empowering Product Managers With AI

How can AI empower product managers? In this episode of Product Talk hosted by Jonathan Ozeran, Microsoft Fmr Product Director and Chisel Founder Praful Chavda shares insights on the intersection of AI and product management, discussing how AI can automate repetitive tasks and free up product managers to focus on strategic, customer-centric work. He delves into the principles of good product management, the differences between working at large companies and startups, and the evolution of his startup, Chisel, and their roadmap to empowering product managers with AI. Listeners will gain valuable perspectives on leveraging technology to enhance the product management discipline and build products that truly resonate with customers.
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Sep 16, 2024 • 36min

EP 455 - Uniphore CPO on Leveraging Generative AI to Transform Product Management

How can generative AI be used to transform product management? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Uniphore CPO Tushar Shah shares insights on how Uniphore is leveraging generative AI to transform product management and enable enterprises to harness the technology across various business functions. Tushar discusses Uniphore's evolution from a SaaS company to a platform provider, allowing customers to deploy large and small language models tailored to their specific industry and use cases. He highlights the importance of understanding customer journeys and using AI to identify opportunities for improving self-service experiences and reducing customer service costs.
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Sep 13, 2024 • 43min

EP 454 - Qventus Product Director on Practical Product Management in Startups

What is practical product management in startups? In this episode of Product Talk hosted by VNS Health Product Director Mark Bailes, Qventus Product Director Katie Saindon shares insights on practical product management in the startup world. She discusses the key differences between product management in large corporations and fast-paced startups, emphasizing the need for speed, adaptability, and wearing multiple hats. Katie delves into the frameworks she uses to guide decision-making, balancing data-driven insights with intuition honed through deep user understanding. She also explores the role of the product leader as a "player-coach," staying hands-on while coaching a cross-functional team.

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