The Complete Agent - The Podcast For Premium Real Estate Agents

Ian Storey, David Warburton and James Kendall
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Sep 5, 2024 • 1h 9min

35. Four Things Troubling Agents Now and How To Learn From Others.

Send us a textIn this episode, the hosts discuss their recent experiences in the real estate market, including their success with listings and sales. They also talk about the importance of valuing properties based on data and not personal opinions. The hosts share stories of dealing with unrealistic price expectations and the value of providing expert advice to clients. They also mention the effectiveness of their marketing strategies, including social media and not on the market letters. The conversation covers several themes, including the importance of market readiness, the value of giving honest advice to clients, the effectiveness of direct mail marketing, and the need for price realignment in a busy market. The hosts emphasize the need to focus on the client's objectives and the cost of moving rather than solely on achieving the highest price. They also discuss the impact of property presentation and storage on potential buyers. The conversation covers various topics related to pricing and negotiation in real estate. The hosts discuss the importance of extracting the best offer for a property and the role of negotiation in the buying process. They also touch on the significance of setting the right price to attract potential buyers and generate interest. The conversation concludes with a discussion on the current market conditions and the potential impact of the Bank of England meeting.
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Aug 29, 2024 • 1h 9min

34. Ian Storey has a rant! - Why your new business will fail and how to avoid making the same mistakes.

Send us a textIn this episode, the hosts discuss their recent experiences in the industry and offer advice to those starting out. They go through the importance of generating listings and cash flow, and provide tips on how to do so, such as door knocking and sending direct mail. They also stress the need for investment in marketing, including a professional website and high-quality videos. The hosts share their own success stories and encourage listeners to take action and execute their plans. The conversation covers various topics related to starting and running a successful estate agency. The main themes include the importance of direct mail in marketing, the need for a comprehensive marketing mix, the value of personal branding, the significance of experience and learning, and the role of investment in building a successful agency. In this final part of the conversation, the hosts discuss the importance of investing in marketing and the need for consistency in order to succeed in the real estate industry. They emphasise the value of having a strong personal brand and the benefits of focusing on higher-end properties. They also stress the importance of being authentic and knowledgeable when dealing with clients. The hosts encourage listeners to take chances, make choices, and embrace change in order to achieve success. 
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Aug 23, 2024 • 1h 13min

33. The 3 P's Become the 4 P's.

Send us a textIn this episode, the hosts discuss their recent experiences in the real estate market. They talk about their sales and listings, as well as their strategies for success. They also introduce the concept of the four P's: presentation, promotion, price, and patience. They emphasise the importance of consistent and high-quality presentation in order to maximise the sale of a property. They also discuss the challenges of pricing properties correctly and the need for effective promotion and marketing. Overall, they highlight the key factors that contribute to a successful real estate transaction. The conversation revolves around the four Ps of real estate: presentation, promotion, price, and patience. The hosts discuss the importance of presenting a property well, including the use of high-quality photos, videos, and virtual tours. They emphasise the need for effective promotion through platforms like Rightmove, social media, and personal networks. The hosts also stress the significance of pricing a property correctly and being patient in a changing market. They share examples of clients who have seen success by following these principles. In this conversation, Ian, David, and JK discuss the importance of pricing, presentation, promotion, and patience in the real estate industry. They share anecdotes and insights about dealing with difficult clients, setting realistic expectations, and the need for effective communication. They emphasise the value of being honest with clients about pricing and the condition of their properties. The conversation also highlights the benefits of being part of a supportive network like The Complete Agent.
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Aug 15, 2024 • 1h 5min

32. Estate Agents who Overvalue and How to Beat Them.

Send us a textThis weeks Episode David & James discuss a common challenge a lot of agents seem to consistently come up against. Agents overvaluing!James & David discuss how to beat overvaluing using data driven insights and how to shift the dynamic on the valuation.Don't forget to join our Facebook Group "The Complete Agent" and continue the conversation!
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Aug 8, 2024 • 54min

31. Ups and Downs

Send us a textIn this episode the trio discuss the ups and downs, challenges in the current market and discuss the opportunities available to those that are prepared to be consistent and work smart.They discuss conveyancing issues, client management and much more!Be sure to continue the conversation on Facebook by searching "The Complete Agent" Facebook group and connect with other like minded agents!
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Aug 1, 2024 • 58min

30. Cash Flow, Resilience and Strategy: Thriving in Today's Market

Send us a textIn this episode, our hosts delve into the estate agency market, sharing personal experiences and discussing the challenges they face. The conversation highlights the importance of resilience and adaptability in the ever-changing property landscape. They emphasise the critical role of effective communication with clients, noting that honesty and transparency build trust and lead to successful transactions.The hosts explore using data to accurately assess property values and set realistic expectations for sellers. They stress the importance of managing cashflow to maintain an agency's financial health. Marketing and presentation are identified as crucial in attracting the right buyers, especially in the high-end property sector. Pricing strategies are discussed, with a focus on adjusting prices based on market trends and data insights.Key topics include the benefits of upfront marketing fees for cashflow management, targeting the right audience for luxury homes, and maintaining regular contact with clients to build strong relationships. The hosts conclude by highlighting the value of seller reviews as a tool for enhancing service and managing expectations.
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Jul 25, 2024 • 1h 6min

29. Selling & Buying Experiences with Special Guest Stephen Brown

Send us a textIn this weeks episode James, Ian & David are joined by none other than industry legend Stephen Brown.As always, Stephen delivers bucketloads of value. He shares his insights on the industry and highlights the need for agents to educate consumers and provide exceptional customer experiences. He also discusses the importance of negotiation skills and the value of building long-term relationships with clients. The conversation concludes with a discussion on the benefits of attending industry conferences and the potential impact of artificial intelligence on the real estate industry. In this conversation, the speakers discuss the potential impact of AI on the real estate industry. They explore how AI could automate tasks such as order taking and offer acceptance and how agents can add value across all ends of the market. They also discuss the importance of consistency and discipline in real estate, and the key disciplines that top-performing agents master. The speakers emphasize the need for agents to demonstrate what they do and educate clients about the real estate process. They also discuss the possibility of implementing upfront marketing fees and withdrawal fees to improve cash flow.Keywordsreal estate, industry, experiences, successes, challenges, positive mindset, team, education, customer experience, negotiation skills, long-term relationships, industry conferences, artificial intelligence, AI, real estate industry, automation, value add, consistency, discipline, top-performing agents, demonstrating value, upfront marketing fees, withdrawal fees, cash flowTakeawaysMaintaining a positive mindset and having a strong team are crucial for success in the real estate industry.Agents should focus on educating consumers and providing exceptional customer experiences to stand out in the market.Negotiation skills are essential for maximizing value for clients and building trust.Building long-term relationships with clients can lead to repeat business and referrals.Attending industry conferences can provide valuable insights and networking opportunities.Artificial intelligence has the potential to automate certain tasks in the real estate industry. AI has the potential to automate tasks in the real estate industry, such as order taking and offer acceptance.Agents can add value across all ends of the market, from low to mid to upper end.Consistency and discipline are key traits of top-performing agents.Demonstrating what agents do and educating clients about the real estate process is important.Implementing upfront marketing fees and withdrawal fees can improve cash flow for agents.
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Jul 20, 2024 • 54min

28. Pricing in an evolving marketplace and what can you do?

Send us a textIn this episode, the hosts discuss their recent activities and experiences in the real estate industry. They discuss the importance of following data and using it to inform pricing decisions. They emphasise the need for agents to be honest with clients about the actual value of their properties and the potential challenges they may face in selling them. The hosts also highlight the significance of effective communication and marketing in sales. The conversation focuses on strategies for pricing properties correctly and effectively communicating with clients about price adjustments. The hosts discuss the importance of testing the price before putting a property on the market and educating clients about the reasons for off-market testing. They also provide tips for handling price adjustments, including having early conversations about the three P's (price, promotion, presentation), using the correct language (price realignment instead of reduction), and understanding the client's motivations and priorities. The hosts emphasise the importance of trust, communication, and delivering data and facts to help clients make informed decisions.
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Jul 11, 2024 • 58min

27. A New Brand? Or Stretching your Current One?

Send us a textIn this episode of The Complete Agent podcast David, Ian & James discuss brand stretching and brand splitting.Ian has successfully stretched his brand, David has two brands and James is currently in the midst of deciding whether to stretch or split and has come to a decision about what he is going to do moving forward.As always the conversation dives deep into the Estate Agency world of what's currently working and what's not.
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Jul 4, 2024 • 41min

26. Maintaining a strong mindset, educating your market and success stories!

Send us a textIn this episode of the Complete Agent Podcast, hosts David Warburton and Ian Storey dive into the dynamic world of estate agency, sharing their personal experiences and valuable insights.James Kendall is missing this week - off on a stag/birthday long weekend in Benidorm, leaving the Northern lads holding the fort!Ian recounts a roller-coaster few weeks, highlighting a high-value sale that nearly fell through due to delays in transferring money from Switzerland. David and Ian then discuss the importance of staying calm and focused during such turbulent times, emphasising the need for honest communication with clients.The conversation transitions into the broader market conditions, debunking myths about the impact of the upcoming election on property sales. They stress the significance of educating clients about real market trends and maintaining transparency. Both hosts highlight the power of a strong brand and consistent marketing efforts, sharing anecdotes about how these elements have driven their success. Ian talks about the importance of having a cohesive brand image and ensuring every team member aligns with the company’s values.David and Ian also delve into the effectiveness of social media and pre-launch strategies in attracting potential buyers. They share success stories from their own experiences, demonstrating how targeted marketing and engaging content can significantly boost property visibility and interest. The episode underscores the value of prompt client communication, especially after potential setbacks, to maintain trust and keep the process moving forward.Key Takeaways:Stay Positive and Supportive: Navigating the ups and downs of property sales requires a positive mindset and a strong support network.Consistency is Key: Regular and consistent marketing efforts, including the use of social media and video content, are crucial for attracting buyers and securing listings.Effective Client Communication: Honest and timely communication with clients, especially in challenging situations, helps build trust and manage expectations.Strong Branding: A cohesive and appealing brand image is vital in establishing credibility and attracting high-end clients.Utilise Social Media: Leveraging social media platforms and pre-launch strategies can greatly enhance property visibility and generate interest.Listeners are encouraged to join the Complete Agent’s membership group for further insights and support, and to engage with their active community on Facebook for additional resources and networking opportunities.Join our private Facebook community here: https://www.facebook.com/groups/911153513904767/Join our private Facebook community here: https://www.facebook.com/groups/911153513904767/

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