Ninja Selling Podcast

Are You Fishing in the Right Pond? When it comes to real estate, connections are key. You need to continuously grow your network and build relationships to get in front of the right people. So if you feel like you’re struggling to get buyers, that might be because you’re fishing in the wrong pond. In today’s episode of The Ninja Selling Podcast, Garrett and Matt discuss the importance of adding the right people to your database, or in other words, fishing in the right pond with the right bait. First, ask yourself: are there even any fish in the pond you’re fishing in? If not, it’s time to fish where the fish are. If you want to be successful, you need to continuously grow your database and keep adding high-quality people to your circle. It’s important to go out there and build connections. According to Garrett and Matt, the opportunities for finding like-minded people are endless; you just need to seize them. Join our hosts as they share some first-hand tips for developing quality relationships, understanding people, and, ultimately, catching the best fish in the pond. Start building your network by connecting with the right people. You’ll find a thriving community of almost 10,000 Ninjas who collaborate, ask and answer questions, network, and more when you join the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.     Episode Highlights: Are there any fish in the pond? Continuously buildyour database Build connections with people Interaction is the key to real estate success Understand your people   Quotes: “The more that I asked questions, the more I was finding out that there weren't any fish in the pond and when there's no fish in the pond, which means there's no buyers actively out there.” “Take an inventory of this time of the year, acknowledge who your people are, who you still have, and then, man, you better get into an active space of adding people in your database you can get in creative about adding people.” “There are certain places you can go to add in high-quality people.’” “There are so many opportunities if you just step into it to meet and grow so many people that have like in common interest with you.” “There's a lot more opportunity to do it than we think. I think we just get scared and nervous because it's uncomfortable to interact because we've developed technology and all these ways that can allow us to avoid human interaction, which is the key to success in real estate. ” “Not all baits are the same. Not all ponds are the same. Not all rivers are the same. You’ve got to understand what you're dealing with; you have to understand who your people are.”     Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA     Ninja Selling www.NinjaSelling.com @ninjasellingofficial     Ninja Coaching: www.NinjaCoaching.com @ninja.coaching     Ninja Events www.NinjaSelling.com/Events     Garrett garrett@ninjacoaching.com @ninjareddin     Matt matt@ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study  

Choosing Inspiration Over Comparison Join our hosts for today’s episode of The Ninja Selling Podcast as they delve into the dangers of comparison. If you’re constantly comparing yourself to others, you’re definitely not alone in this, and there’s definitely nothing wrong with you. As a matter of fact, everybody feels the anxiety of comparison from time to time, but comparison is often triggering and may lead to negative thoughts. That’s why they say that comparison is the thief of joy. First, Matt and Garrett address the biggest reason why comparing yourself to others is pointless: it’s because things are never what they seem on the outside. You never know what’s happening behind the scenes, so focus on your path. Then, they explain that there are two possible routes to take when comparing yourself to others. You can look at comparison from a scarcity mindset or an abundance mindset. If you choose the latter, instead of comparing, you’ll find inspiration everywhere around you and use it as a chance to grow. Finally, our hosts end the episode by encouraging you to know your path and focus on yourself.  Inspiring people are everywhere around you, but if you need some extra support, you’ll find a thriving community of almost 10,000 Ninjas who collaborate, ask and answer questions, network, and more when you join the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.     Episode Highlights: Be careful with comparisons Don’t compare, but be inspired The dangers of comparisons Are you committed to your goal? Know your path     Quotes: “We don't always know what's going on behind the scenes, we don't know the story.” “You can be motivated by what other people are doing.” “You really need to step back and say, ‘Okay, is it worth it? Or is this a shiny distraction that's coming in?’” “And I think anybody can do it, but it's the making the commitment to it. As you were talking about, Matt, that has to be made if you're going to go to those types of levels. ” “That's the best part about comparison is using the motivation side of it.” “Ask more questions, pay attention to what's going on, and know what your path is.”     Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA     Ninja Selling www.NinjaSelling.com @ninjasellingofficial     Ninja Coaching: www.NinjaCoaching.com @ninja.coaching     Ninja Events www.NinjaSelling.com/Events     Garrett garrett@ninjacoaching.com @ninjaredding     Matt matt@ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study  

Referrals, Relationships, and Rocking the Ninja Nine On this episode of The Ninja Selling Podcast, Garrett and Matt are back with a great topic—the common trap of getting distracted by shiny new ideas and neglecting the Ninja basics. It’s really easy to get excited by the prospect of adding in extras like videos or newsletters (or podcasts!), but we need to take care of our fundamentals first, those basic things like engaging with people, doing real estate reviews, and taking lunches. Social media is particularly distracting, but it doesn’t add value the way personal engagement does because it doesn’t generate referrals. Most people find their realtors via word of mouth, so it’s essential to stay in flow with your sphere of influence and maximize that referral pipeline. As Garrett and Matt point out, people can fear engaging one-to-one, which can lead to them getting distracted and pursuing things that seem more fun. But if you want to get results, our hosts recommend focusing on Ninja first because the statistics show that the top ninjas across the country are running those systems close to 100%. Plus, a willingness to pick up the phone and talk to someone, as the system recommends, will set you apart from others, allowing you to build relationships and get referrals and repeat business. It’s also worth noting that this is a really low-cost business approach—the phone is free, handwritten notes cost almost nothing to send, and hey, you’re eating lunch anyway, so you might as well use it as an opportunity to engage! And by engaging, you open up the potential for exponential growth as your good relationships result in new relationships. So remember, rock the Ninja Nine, and then you can rock everything else you want to on top of that. Are you running the Ninja system 100%? Matt and Garrett want to hear how it’s working for you. Post the details on the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. You can also leave a voicemail with your direct feedback at 208 MY-NINJA. And visit Ninja Selling Events for more information about upcoming open installations. Or, if you’re interested in taking your goals a step further, visit Ninja Coaching to check out all of our top-notch coaches.     Episode Highlights: Fulfilling the Ninja basics first Staying in flow with your sphere of influence Why the Ninja system works Unlocking the power of referrals Running a strong relationship business with low costs     Quotes: “I always find it fascinating when they’re like, I think I want to start doing videos and writing a newsletter. And I’m like, great, I really want to support you in that. But first, can we just figure out how to talk to fifty people per week? And then we can take a look? And how are your notes doing? How are your lunches doing? Are you doing real estate reviews? Like, what if you just did all of this stuff really well before we added in something else?” “Like, okay, I’m gonna go devote my time to [social media] when I’m not yet capitalizing on how I can capture people who already know me and can refer me when it’s overwhelmingly the way people find their realtor? So don’t we want to be present in the areas and spaces where people actually find their realtor? That’s the Ninja Nine.” “When we get to this time of year, we get to review people’s performance over the past year, we get a look at how people are building their business plans. The top ninjas everywhere across the country are running these systems close to 100%.” “When you really unlock the power of Ninja, what we’ll watch is the referral business will double. The actual people coming in, using you directly, who never used you before, added in with your people that are coming back and using you again, add those two together, and that will literally double that. And that’s what the potential of the referral side can be if you unlock it.” “Every single person that enters your world around real estate, if you set the bar at a very high point where they’re like, this person is different than any realtor I’ve ever come across, this person cares about me on a higher level than any realtor’s ever cared about me, the chances of that person referring you to people in the next twelve months is actually pretty good.”     Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA     Ninja Selling www.NinjaSelling.com @ninjasellingofficial     Ninja Coaching: www.NinjaCoaching.com @ninja.coaching     Ninja Events www.NinjaSelling.com/Events     Garrett garrett@ninjacoaching.com @ninjaredding     Matt matt@ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study  

Going Through Five Stages of Change When there’s a real estate market crisis, people inevitably go through five stages of change: denial, anger, sadness, acceptance, and renewal. So what can you do as a realtor to support your buyers and sellers? Join our hosts for today’s episode of The Ninja Selling Podcast as they share their thoughts on the state of the real estate market.  Along the way, they address some vital questions such as: Why aren’t people buying houses right now? Is it inflation or interest rates? And why do some marketplaces do better than others? Garrett and Matt both agree that the reason is actually people going through five stages of change. And as people overcome each and every stage, you need to be there to ask questions and support them. For that, you need to adopt a positive mindset yourself. The bottom line is that change is an inevitable part of business, so the sooner you embrace it, the better! If you want to hear more tips for dealing with unpredictability and change in real estate, make sure you tune into this episode for some groundbreaking thoughts from our hosts. Have more questions you’d like answered? Then be sure to join the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook, and find a community of almost 10,000 Ninjas who share ideas, ask and answer questions, collaborate, and network. If you’d like to offer more direct feedback, leave a voicemail at 208-MY-NINJA. Check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our amazing coaches.     Episode Highlights: Every marketplace is different The five stages of change Ask questions The future is unpredictable The importance of mindset     Quotes: “I will not be surprised if showing activity increases going into December and all these things as buyers and sellers complete the process of going through these five stages.” “We need to have people focused on why they want to move, which is primarily a lifestyle evaluation versus a financial evaluation.” “People can't put change on hold for very long. At some point, they're going to figure their way through these five stages of dealing with this new world that's going on around them right now and getting some clarity.” “It's not these things like interest rates, and inflation, and whatnot that makes people buy and sell real estate. It is fundamental life changes that they're dealing with.” “Confidence is everything; if you don't have confidence, clear buyers and sellers, they do not commit to something.” “If you've been in flow with people and you've been connected with people, you could have a potentially very interesting, positive marketplace coming up for you.”     Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA     Ninja Selling www.NinjaSelling.com @ninjasellingofficial     Ninja Coaching: www.NinjaCoaching.com @ninja.coaching     Ninja Events www.NinjaSelling.com/Events     Garrett garrett@ninjacoaching.com @ninjaredding     Matt matt@ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study

On this very special episode of the Ninja Selling podcast, Matt and Garrett are joined by a live audience of 60 in Charleston, South Carolina, to talk about goal setting, accountability, authenticity, and the nitty gritty of mortgages and interest rates.  Before opening up the floor to field questions from the audience, the duo briefly discuss how to create value as a realtor and help people realize their dreams.   Whether they’re talking about transparency, long term nurturing, or simply staying out of your own way, Princeton Mortgage gives our Ninjas the platform and feedback to truly bring this podcast to life.     As Matt and Garrett draw this episode to a close, they welcome Princeton Mortgage’s very own Mark and Nicole Gordon, on stage to answer frequently asked questions about mortgages and how to talk about them with clients.  This episode is so good, Matt’s daughter, Victoria, even made an appearance - so you know this one is just too special to miss.    Interested in asking the Ninjas your own questions? You can find an active community of almost 10,000 Ninjas who collaborate, ask and answer questions, network, and more if  you check  out the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. If you need more personal assistance, visit Ninja Coaching to connect with one of our fantastic coaches.  Feel free to also leave the team a voicemail at 208-MY-Ninja. And last but not least, be sure to check out Ninja Selling Events for any upcoming installations and events.   The Finer Details of This Episode:  Mind and goal setting Accountability partners Creating value as a realtor Helping people realize their dreams Staying out of your own way Long Term nurturing The power of authenticity Talking about interest rates Competing closing costs The four week touch program Transparency Quotes:  “I don't want to let that person down. They're expecting me, and if I don't show up, they may not show up the next time, and I don't want to work out alone.  So just having a partner to share in the activities that you set to accomplish that goal.” “You want somebody who is motivated, as motivated as you are or more, right? You want somebody who's walking a similar path that you're walking.  So, for taking the Ninja path, somebody who's excited about doing the similar things that you're doing and somebody who's positive.” “You don't know how to give them the right information until you know the path that they're walking down.” “All of a sudden, one person comes in and they start rising up or bringing in different energy, the crabs will all circle and they'll pull that person back down to the lowest common denominator.” “Surround yourself with a tribe that sings the same song and runs down the same path. I mean, that's the beauty of Ninja. It's the beauty of building relationships with people that know you, like you, and trust you.” “I think that people that are waiting for the right time or trying to time the market– those are the people that probably look back on their life with the biggest regrets - ‘I wish we would have just done it.’”   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-Ninja Ninja Selling www.NinjaSelling.com @Ninjasellingofficial Ninja Coaching: www.NinjaCoaching.com @Ninja.coaching Ninja Events www.NinjaSelling.com/Events Garrett garrett@Ninjacoaching.com @Ninjaredding Matt matt@Ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group

“Happy Thanksgiving!” from Matt and Garrett. If ever two people wore gratitude on their sleeves, it’s these two. Today’s episode will hit on Thanksgiving, though the episode was recorded a little over a week before the actual day, but that doesn’t stop our hosts from getting into the spirit! While Thanksgiving kind of forces us to look at all we have to be grateful for, Garrett and Matt are advocates of being grateful and showing gratitude throughout the year. And they encourage themselves – and you! – to let gratitude infuse every aspect of your life and your business. The awesome thing about this topic is that Matt and Garrett model gratitude across every podcast episode. While they would likely balk at being called “subject matter experts” on the subject of gratitude, you can absolutely see and hear that they try to practice it in their daily lives. Listen in as they discuss how gratitude will change your perspective, have you working (and living) from a place of abundance, and will totally flow out to and affect everyone you encounter. Garrett and Matt want to hear your gratitude practices and how you coax yourself into routines and habits. So get ready to share them! Post them on the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. You can also leave a voicemail with your direct feedback at 208 MY-NINJA. And visit Ninja Selling Events for more information about upcoming open installations. Or if you're interested in taking your goals a step further, visit Ninja Coaching to check out all of our top-notch coaches. Episode Highlights: You can’t fake gratitude Gratitude leads to abundance Look for flowers instead of crap Make gratitude a habit Gratitude does not equal complacency Quotes: “Gratitude is the ultimate state of receivership.” “Look for beauty in the things around you, in the opportunities around you.” “Does this mean that you’re not going to have times where you’re upset or have challenges? No… But [you] can still find things [you’re] grateful for even in that moment. In fact, it helps get over that frustration a lot faster.” “I think one of the things with being in a state of gratitude is formulating habits in your life that allow you to stay in a state of gratitude.” “Gratitude does not equal complacency or mediocrity.” “[Gratitude] can put [you] in this state of receivership, this state of abundance, that will attract incredible things [your] way.” Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA Ninja Selling www.NinjaSelling.com @ninjasellingofficial Ninja Coaching: www.NinjaCoaching.com @ninja.coaching Ninja Events www.NinjaSelling.com/Events Garrett garrett@ninjacoaching.com @ninjaredding Matt matt@ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study

When the market gets challenging, several things happen: scarcity creeps in and often leads to competition. So what will you do? Will you raise your prices? Take less commission? Adjust the level of service you provide? Join our hosts for today’s episode of The Ninja Selling Podcast and discover their thoughts on knowing your business model and how so much else hinges on that. Considering your business model, should you increase your fees, elevate the services you provide, take a lesser commission? You’ll also hear a bit of Matt’s and Garret’s thoughts on how transparency around fees and charges can help open up your business. As Matt and Garrett mention in today’s episode, you’ll find a thriving and active community of almost 10,000 Ninjas who collaborate, ask and answer questions, network, and more when you join the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches. Episode Highlights: Know your business and the value you provide The experience matters Prove your value with service Do not overlook micro adjustments What does Matt think is BS? Decide the level of service you want to provide Quotes: “If you understand fundamentally that your value is more than the service – just, you know, getting contracts done, opening doors, all that stuff – you’re going to be able to charge a higher price.” “These micro adjustments are things that we miss.” “What if you said, ‘OK, instead of charging 3% for my fees, I charge 3.1%?’ On my side, that’s $500 extra which is not a whole lot of money. But if you do 20 deals a year… that would be a significant difference to your income. “Back it up with service.” “The real estate industry is an interesting place, where we keep all this stuff so secret. Clients can’t even know what the price for our services is until they sign a contract with us. That’s BS.” “There’s so much opportunity to add incredible value to buyers and sellers up front that can help you support whatever commission that you’d like to charge.” “Do your customers perceive your value?” “You look at a high-end restaurant… those four tables are their highest priority… they have the time to offer that experience because they charge more.” “That greasy spoon restaurant… I can think of like, three off the top of my head… they are successful. They understand their numbers, they understand their pricing, what their food quality is.” “We’re not telling everybody to raise it to this level. It’s ‘understand your business model and if you want to provide this upper level, charge for it.’” “It’s understanding what your business model is.” Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA Ninja Selling www.NinjaSelling.com @ninjasellingofficial Ninja Coaching: www.NinjaCoaching.com @ninja.coaching Ninja Events www.NinjaSelling.com/Events Garrett garrett@ninjacoaching.com @ninjaredding Matt matt@ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study

Garrett and Matt are back with another great episode. Today’s topic comes from Garrett. Or is it Matt? Do they sound alike to you, or can you tell their voices apart? It seems many of our listeners can’t – maybe take a minute and let our hosts know whether or not you can tell which one’s talking on the podcast the next time you visit the Ninja Selling Podcast Facebook group!   In the meantime, join our hosts today as they discuss the Region-Beta Paradox and how it applies to the world of real estate. In essence, this paradox describes the space in which humans are content to linger – or remain stuck – so that they can avoid pushing forward and making a change. So listen in as Matt and Garrett look more closely at this phenomenon and discuss what has to happen to move people beyond and out of this space. They’ll even provide a few suggestions for recognizing and accessing business opportunities that are likely right in front of you.   If you haven’t already, be sure to join the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook, and find a community of almost 10,000 Ninjas who share ideas, ask and answer questions, collaborate, and network. If you’d like to offer more direct feedback, leave a voicemail at 208-MY-NINJA. Check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our amazing coaches.   Episode Highlights:   What is it? Intense pain can cause change Be lightyears ahead of where you currently are Be aware of the “unknown zone” Where is it just not ‘bad enough’ yet? Quotes:   “There’s a place that, as we move forward, pain levels start to rise. And as pain levels start to rise, there’s a certain point at which you say, ‘OK. I can’t take that pain anymore. I’m now going to make an adjustment in my world that will allow me to move forward with better results’.”   “Significant, intense emotions and pain are easier to recover from than mild things.”   “The pain is so intense that something has to change, to drive a different path. So it opens up opportunity, in a way. Whereas if you’re in this mild pain… our vision doesn’t’ expand to see that, ‘Hey, we could actually be going a different path that would take us much further and faster, and to a better life in business’.”   “If you had addressed the problem early on, you would be lightyears ahead of where you currently are.”   “For me…, that Region-Beta is this unknown zone that we do not see until there is this stressor that comes in to force our vision to see it… How do we push ourselves into seeing those things?”   “There is an opportunity here for everybody to step back and…and say, ‘OK, where in my world is it just not bad enough yet?’ …That’s not an OK place to live in.”   “I’ve been very, very good at managing mediocrity at different phases of my life. And I hate that. …Find those triggers. Identify those things.”   “Relationships don’t get bad overnight. They get incrementally bad over time. Health doesn’t get bad overnight… Business don’t get bad overnight… Let’s not wait for it to get that bad.”   Links:   www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA Ninja Selling www.NinjaSelling.com @ninjasellingofficial Ninja Coaching: www.NinjaCoaching.com @ninja.coaching Ninja Events www.NinjaSelling.com/Events Garrett garrett@ninjacoaching.com @ninjaredding Matt matt@ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study

Garrett and Matt are excited (as always) about today’s topic, which has a lot of relevance for this time of year – for all who are doing their business planning and preparing for 2023. They’ll start today’s episode with a reminder about what the focus of business as a Ninja should be and then address what they’re seeing as a disconnect, where people are focusing on the wrong stuff. Rather than focusing on how things have changed and allowing the scarcity mentality to invade, Matt and Garrett will encourage and motivate you to change your focus, flip the energy, be consistent with the Ninja Systems, and watch your business explode! More great ‘aha moments’ and reminders can be yours when you join the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Join over 10,000 other Ninjas to share ideas, ask questions, and connect with more Ninjas. You can also leave a voicemail with your direct feedback at 208 MY-NINJA. And visit Ninja Selling Events for more information about upcoming open installations. Or if you're interested in taking your goals a step further, visit Ninja Coaching to check out all of our amazing coaches. Episode Highlights: Results versus the activities that create the results Change your focus and flip the energy Consistency breeds consistency and freedom GOATs put in time and work Show up frequently Quotes: “We think our business is about selling real estate and it’s not. It’s about finding and creating opportunities for other people, right?” “If you look at it [as] ‘my business is these activities’, now, all of a sudden, the results are just a byproduct of these activities that you built your business around, which would be all of the Ninja systems.” “Look at your real estate career as that type of thing where ‘this is my job to go and do these things’ versus just soliciting and selling homes. You need to be in a place of gratitude. You need to be in a place of abundance. You need to be in a place of service versus, you know, maybe a place of selfishness.” “Mark Gordon was talking about this on his social media and about football players, right? …’Playing on Sunday is fun; I would do that for free. What I get paid for is showing up to practice every day, putting in the work so that when I get to go have fun, that’s where I get to reap the rewards of it.’” “If you want a consistent business, it’s built out of the consistent aspects that build the business, that grow the business, allowing you to be on the field playing more often.” “Look at the basic Ninja systems as practice time, as planning time. It’s the executing time to grow this thing… It’s one of the defining factors that I’m watching separate the ‘okay’ from the amazing.” “How many ‘Greatest Of All Times’ never came to be because they didn’t put in the work?” “Create a plan that allows you to sleep at night.” “We can’t just wait for people to come and say, ‘Hey Garrett, I want you to help me sell my house.’ If you’re leaning into these core relationships and asking questions, and just being there, they’re going to open up.” Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA Ninja Selling www.NinjaSelling.com @ninjasellingofficial Ninja Coaching: www.NinjaCoaching.com @ninja.coaching Ninja Events www.NinjaSelling.com/Events Garrett garrett@ninjacoaching.com @ninjaredding Matt matt@ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study

While it takes a bit for Matt and Garrett to get the ball rolling at the start of today’s podcast, they do get going and with a great topic - rating systems. You know what they are, and likely use them yourself to rate your Door Dash or Grub Hub delivery driver. But how much can a five-star rating system actually tell us about something or someone? Tune in as Garrett and Matt discuss our “5-star society” and how other options might tell us more about services and products, and anything else that we rate and review. They will also make suggestions for what strategies could be more helpful for Ninjas who want to grow their businesses. And although this is episode 405, our hosts spend a little time at the end of today’s recording to acknowledge and celebrate the recent milestone of their 400th episode. They are so grateful to have you as listeners and are looking forward to another 400! Ninja Selling has many opportunities for you to connect with amazing people on all fronts: join the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook to share ideas, ask questions, and connect with more Ninjas. You can also leave a voicemail with your direct feedback at 208 MY-NINJA. And visit Ninja Selling Events for more information about upcoming open installations. Or if you're interested in taking your goals a step further, visit Ninja Coaching to check out all of our top-notch coaches. You can also search The Ninja Selling Podcast’s over 400 episodes for any that you missed or even by specific topic! Episode Highlights: Do you want a 5-star rating or healthy feedback Create your own rating system Ask for feedback to improve your business Riches are in the niches Build a survey Quotes: “The question is, do you really want feedback on your business? Or do you just want a five-star rating? Because the two are different.” “There’s no room to really tell the difference between someone who’s going to get the job done with expectations met, versus someone who’s going to make my experience a whole different world.” “What if you… created your own rating system that wasn’t about ‘How can I market this out to people?’ but ‘How can I truly be better at what I’m offering in my services?’” “Say ‘Hey, would you mind just answering a few questions? I’m curious to hear how your experience was.’” “We live in a hyper-connected world. If you’re giving above five-star performances, people are going to share it.” “You have these review systems and then you have just rating systems. And we kind of took rating systems and transferred them over to reviews. Like, if you go to a 5-star hotel, the expectation is way higher and so on the review side, it’s also going to be a little more strict.” “If you’re able to turn certain things around for those people, sometimes they become your best raving fans because they get to see, ‘Hey, they listened to me, listened to my feedback, and changed the experience.’” “The worst thing we can do is get feedback and do nothing about it.” “I would encourage everyone to build some type of internal feedback survey that you can share with your clients.” Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA Ninja Selling www.NinjaSelling.com @ninjasellingofficial Ninja Coaching: www.NinjaCoaching.com @ninja.coaching Ninja Events www.NinjaSelling.com/Events Garrett garrett@ninjacoaching.com @ninjaredding Matt matt@ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study