Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smart
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386 snips
Jun 3, 2025 • 29min

207. From Conflict to Connection: Having Crucial Conversations that Count

Joseph Grenny, a leading expert in business performance and communication and a New York Times bestselling co-author, dives into the dynamics of difficult conversations. He reveals how the stories we tell ourselves—victim, villain, and helpless narratives—can sabotage dialogue. Grenny shares practical strategies, emphasizing TLC: truth, love, and competence, to navigate conflicts. By fostering self-awareness and focusing on genuine motives, he offers tools to enhance emotional management and strengthen relationships during crucial discussions.
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420 snips
May 29, 2025 • 27min

206. Crafting Narratives That Motivate: What’s Your Strategy Story?

Martin Reeves, chairman of the BCG Henderson Institute and author of The Imagination Machine, dives into the art of storytelling and its vital role in strategy. He shares how a good strategy isn’t just a plan—it’s a compelling narrative that inspires action. Reeves introduces a six-step framework for enhancing creativity and emphasizes the importance of reframing ideas. They also discuss how the simple 'like' button has reshaped our digital interactions and its implications on communication and influence in today's world.
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168 snips
May 27, 2025 • 43min

205. Say What Sucks: Catalyzing Organizational Change with AI

Join Jeremy Utley, a Stanford design thinking professor, alongside Krista Stout, EVP of the Trailblazers, and David Long, VP of digital innovation, as they unpack innovative strategies for organizational change. The trio dives into how voicing employee complaints can lead to significant improvements. They share insights from 'Lunch and Launch' sessions that helped uncover pain points, emphasizing that understanding what employees dislike about their jobs can spark meaningful transformation and enhanced productivity through AI.
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475 snips
May 20, 2025 • 31min

204. Tough Talks: Turn Tension Into Trust

Sheila Heen, a Harvard Law School lecturer and co-author of the bestselling books on difficult conversations, shares her insights on navigating tough talks. She emphasizes the importance of self-reflection to tackle our internal narratives before engaging others. Heen introduces the 'ACE' framework for providing feedback and suggests transforming confrontations into understanding opportunities. She also discusses recognizing emotions and personal triggers, promoting clearer communication even in high-stakes situations that foster trust and collaboration.
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693 snips
May 15, 2025 • 18min

203. No Script, No Problem: Final Secrets to Speaking Under Pressure (Bonus)

Learn how to master spontaneous communication with expert tips from diverse professionals like an FBI negotiator and sports broadcaster. Discover a structured framework to organize your thoughts on the fly, using the three-question approach: What, So What, Now What? Enhance your confidence and storytelling skills through visualization and self-reflection. This insightful discussion emphasizes the value of unique insights and self-care to perform effectively under pressure. Equip yourself to think fast and speak smart in any situation!
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563 snips
May 13, 2025 • 26min

202. Own Your Brand: How to Communicate with Presence and Impact

Lorraine Lee, a teacher, content creator, and author of 'Unforgettable Presence,' dives into the art of personal branding and communication. She emphasizes that you can shape your reputation rather than leave it to others. Using her EPIC framework, she discusses the importance of Experiences, Personality, Identity, and Community in building an impactful presence. Lorraine shares strategies for engaging virtual communication, effective introductions, and leveraging introverted strengths, making it clear that mastering your brand can significantly boost your career.
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124 snips
May 6, 2025 • 29min

201. Ballpark to the Boardroom: How Alex Rodriguez Hits a Communication Home Run

In this engaging conversation, Alex Rodriguez, Chair and CEO of A-Rod Corp and former MLB All-Star, shares his insights on success and resilience. He emphasizes that striking out is a part of life, whether in sports or business. Alex discusses the importance of maintaining a 'slow heartbeat' in high-pressure situations and the value of 'intentional listening.' His transformative approach to communication focuses on authenticity and viewing it as 'an unselfish act.' Discover how these strategies can help turn failures into valuable learning experiences.
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797 snips
Apr 29, 2025 • 46min

200. Four Keys for Focused Communication: Live Lessons from Our 200 Episodes

In this celebratory podcast, communicative strategies take center stage, focusing on concision, relevance, accessibility, and precision. Engaging examples, like a humorous snail analogy, illustrate the value of clarity. Listeners learn how to craft impactful elevator pitches using storytelling techniques. The importance of vocabulary and presenting data effectively is discussed, along with managing speaking anxiety for increased confidence. Techniques for steering conversations back on topic are shared, providing tools for productive communication.
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284 snips
Apr 22, 2025 • 24min

199. Blunder Pressure: Mastering In-the-Moment Communication (3 of 3)

Explore mastering spontaneous communication and learn how to thrive under pressure. Discover strategies for embracing a 'next play' mindset, which helps in overcoming mistakes with confidence. Humor is highlighted as a powerful tool for turning errors into engaging moments. Professionals share insights on maintaining composure in high-stress situations and practical exercises enhance your skills. This informative series transforms how you think and speak on your feet, ensuring you flow, not freeze, when put on the spot.
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500 snips
Apr 17, 2025 • 28min

198. Pause and Effect: Mastering In-the-Moment Communication (2 of 3)

Discover how to thrive in spontaneous communication with tips from experts like sports commentators and FBI negotiators. Learn to stay present, read the room, and use techniques like mirroring and active listening to connect with your audience. The importance of adaptability in high-pressure situations is explored, along with the nuances of effective pauses and body language. Practical exercises are provided to help turn challenges into growth opportunities, ensuring you speak confidently and clearly, no matter the circumstances.

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