Think Fast Talk Smart: Communication Techniques

Ask Matt Anything (AMA) 1: Trust, Paraphrasing, and Nonverbal Cues

134 snips
Dec 26, 2024
Dive into engaging strategies for balancing emotions with communication. Discover how paraphrasing can validate feelings while fostering dialogue. Learn effective techniques for navigating discussions with assertive leaders and enhancing online engagement. Explore the importance of self-observation in improving nonverbal cues and body language. Gain insights into managing communication across hierarchical dynamics, highlighting the value of active listening and body language adjustments. This session is packed with actionable tips for becoming a more effective communicator!
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ADVICE

Building Trust with Senior Leadership

  • Demonstrate understanding, not just agreement, when opinions clash with senior leadership.
  • Paraphrase their points to show you're listening and then ask questions to suggest alternative perspectives.
ADVICE

Engaging Large Virtual Audiences

  • Engage large virtual audiences by incorporating physical activities like typing or raising hands.
  • Use mental engagement tactics such as asking questions and storytelling.
ADVICE

Managing Nonverbal Communication

  • Control excessive head movement during conversations by pulling your shoulder blades down.
  • This creates tension, making head movements more deliberate and less distracting.
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