Wisking it all

Angelo Esposito
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Oct 24, 2023 • 54min

S2E10 - How JUICER Is Optimizing Digital Sales for Restaurants

Episode Notes Ashwin Kamlani, CEO and Co-founder of Juicer, shares his journey into the restaurant tech space and the evolution of their dynamic pricing concept. They initially focused on third-party delivery and used data to optimize menu prices. The concept of dynamic pricing was met with mixed reactions from restaurant groups, but they found success by automating the process and providing a hands-off solution for the restaurants. They analyze historical data, patterns, and channel-specific sales to make specific recommendations for menu pricing. They also incorporate competitive set analysis and guest sentiment analysis to further optimize pricing strategies. Juicer is focused on using data to optimize digital sales and profitability in the restaurant industry. They provide dynamic pricing solutions that help restaurants increase revenue and improve customer satisfaction. The onboarding process involves extracting historical data from the restaurant's point of sale system and running an analysis to identify opportunities. Juicer works closely with the restaurant to implement strategies and continuously measure and optimize results. The main challenges they face are the lack of peer evaluation in the industry and the perception that dynamic pricing is synonymous with price increases. Juicer is expanding globally and adapting to different technology players and cultural differences in each market. The future of the restaurant industry lies in the consolidation and collaboration of restaurant technology players to provide holistic solutions. Transparency and authenticity are key in building trust with customers. Juicer's focus is on becoming the leader in digital sales optimization through data-driven solutions. Takeaways Juicer helps restaurants optimize digital sales and profitability through data science and dynamic pricing. They initially focused on third-party delivery and found success by automating the pricing process and providing a hands-off solution for restaurants. Juicer analyzes historical data, patterns, and channel-specific sales to make specific recommendations for menu pricing. They also incorporate competitive set analysis and guest sentiment analysis to further optimize pricing strategies. Juicer uses data to optimize digital sales and profitability in the restaurant industry. The onboarding process involves extracting historical data and running an analysis to identify opportunities. Challenges include the lack of peer evaluation and the perception that dynamic pricing means price increases. Juicer is expanding globally and adapting to different technology players and cultural differences. The future of the restaurant industry lies in consolidation and collaboration among restaurant technology players. Transparency and authenticity are important in building trust with customers. Timestamps: 00:00 Introduction and Background 07:16 Early Success with Expedia and Orbitz 13:44 Meeting Drew Patterson and Starting Juicer 26:57 Optimizing Digital Sales and Profitability with Data 36:21 Global Expansion and Adaptation to Different Markets 43:52 The Future of the Restaurant Industry: Consolidation and Collaboration
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Oct 18, 2023 • 54min

S2E9 - Inside Meal Ticket's Technological Impact on Food Service

In this informative episode, we navigate the technological shifts molding the food service industry, with special insights from Wink Jones, the forward-thinking CEO of Meal Ticket. As a company that supports distributors, manufacturers, and restaurant operators, we understand the intricacies of the industry. Dive into a discussion where data isn't just numbers but a tool that enhances operational efficiency and boosts customer engagement. Meal Ticket stands out as more than just a platform. It's a beacon for distributors, manufacturers, and restaurant operators worldwide. The company's ethos is centered on enabling clients to realize increased profits. Through its software solutions, Meal Ticket not only augments operational efficiency but also optimizes complex earned income programs, targets new business opportunities, and fosters deeper engagement between operators and suppliers. What sets Meal Ticket apart in a tech-saturated market? It's their integration of best-in-class business intelligence tools with deep-rooted industry knowledge. Wink Jones will provide a closer look at how Meal Ticket seamlessly combines these tools with continuous training and unwavering support to ensure clients stay ahead in a competitive landscape. Additionally, we'll discuss how the platform refines strategies for food shows, emphasizing not just time-saving but the quality of decisions and planning. Join us as we uncover the mechanisms that power Meal Ticket, steered by Wink Jones, and learn how they remain at the forefront of technological advancements for distributors, manufacturers, and restaurant operators. This episode offers more than just insights; it's a comprehensive look into how modern software solutions are driving the future of food service. Tune in and fuel your understanding of today's food service innovations!
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Oct 10, 2023 • 57min

S2E8 - The Clean Eatz Journey to 100 Locations with Co-founder Evonne Varady

Episode Notes In this captivating episode, we explore the impressive journey of Clean Eatz, starting as a single outlet and growing to a remarkable 100 locations. Co-founder Evonne Varady shares insights about the brand's values, initial challenges, and pivotal moments that fueled its expansion. Clean Eatz's unique five-revenue stream model has not only transformed the industry but also earned them a spot in the Top 50 fastest-growing small franchise concepts recognized by Restaurant News Magazine. However, Clean Eatz is more than just a franchise; it's a mission. Rooted in a sincere desire to 'Change Lives,' Clean Eatz is dedicated to offering clean, balanced food, along with educational insights and motivational support tailored to diverse lifestyles. Their approach goes beyond the ordinary, fostering a community where personal growth and nutritional well-being go hand in hand. This episode delves into how personal wellness, passion, and entrepreneurship intersect in Clean Eatz's story. From its inception to reshaping the landscape of health and business, Clean Eatz has redefined success one meal and one franchise at a time.
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Sep 26, 2023 • 40min

S2E7 - How Tiny Mile's Robots Are Changing Local Delivery

Episode Notes Tiny Mile is a last-mile delivery company that uses robots to deliver food from restaurants to customers. The robots are fully autonomous and can navigate the streets on their own. The company's business model is based on advertising, with advertisers paying to have their logos and messages displayed on the robots. Tiny Mile has seen success in Miami, with hundreds of robots roaming the streets and delivering food. The robots have become a viral sensation, with people taking pictures and videos of them and sharing them on social media. The company aims to expand to other cities and increase the capabilities of their robots. Takeaways Tiny Mile is a last-mile delivery company that uses autonomous robots to deliver food from restaurants to customers. The robots have become a viral sensation, with people taking pictures and videos of them and sharing them on social media. The company's business model is based on advertising, with advertisers paying to have their logos and messages displayed on the robots. Tiny Mile aims to expand to other cities and increase the capabilities of their robots. Timestamps 00:00 Autonomous vehicle engineer reflects on industry challenges. 03:47 Slow progress in technology deployment for safety. 08:19 Planned move backfires, ends up homeless briefly. 12:17 Started with RC car, built remote control. 14:39 Unemotional attitude leads to disposing sentimental items. 19:01 Robot's magnetism attracts people to innovative ideas. 23:00 Robots leave and return from central hub. 23:47 Curious about unexpected challenges in building robotics. 27:10 Logistics of last mile delivery in Miami. 31:31 Improved object transportation enables new business opportunities. 34:29 Efficiency in food production saves time. 38:14 - Learn more about Tiny Mile.
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Sep 19, 2023 • 56min

S2E6 - Ritual's CEO Ray Reddy Discusses the Future of Restaurant Takeout and Delivery

Episode Notes Ritual is an order-ahead app that allows busy office workers to place food orders and skip the line. The app expanded beyond offices and is now available in multiple cities and countries. Ray Reddy, the CEO and co-founder of Ritual, previously built a company in the commerce space that was acquired by Google. He saw the opportunity for local businesses to go online and wanted to help them embrace digital tools. Ritual focused on becoming the app for a neighborhood, aiming for high opt-in rates from restaurants. They also positioned themselves as partners rather than competitors to restaurants, offering a commission-free model for onboarding customers onto their platform. The name Ritual was chosen to reflect the idea of making the app part of someone's everyday life. The conversation explores the challenges and future of the food delivery industry, with a focus on the role of third-party platforms like Ritual. The main themes include the importance of consistent pricing, the dominance of in-store pickup, the limitations of delivery, and the need for a solution that balances control and profitability for restaurants. The conversation also touches on the impact of COVID-19 on the industry and the strategies employed by Ritual to navigate the crisis. The future of Ritual involves solving the problem of fragmented and disjointed experiences for customers while retaining control and profitability for restaurants. Takeaways Ritual is an order-ahead app that started as a solution for busy office workers and expanded to serve a wider audience. The CEO and co-founder of Ritual, Ray Reddy, saw the opportunity for local businesses to embrace digital tools and wanted to help level the playing field. Ritual focused on becoming the app for a neighborhood, aiming for high opt-in rates from restaurants. They positioned themselves as partners to restaurants, offering a commission-free model for onboarding customers onto their platform. Consistent pricing is crucial in the food delivery industry to build trust and avoid customer distrust. In-store pickup remains the dominant method of food ordering due to its lower cost compared to delivery. The future growth of the food delivery industry depends on finding a solution that balances control and profitability for restaurants while providing a seamless customer experience. The COVID-19 pandemic had a significant impact on the industry, forcing companies like Ritual to adapt and find new ways to support their customers. Ritual aims to solve the problem of fragmented and disjointed experiences in the industry by creating a solution that benefits both restaurants and customers. Timestamps 00:00 Restaurants use digital platforms to solve problems. 04:51 Passion-driven entrepreneur starts businesses with conviction. 07:35 Big chains invest in technology for efficiency. 13:13 Approaching growth differently, focusing on neighborhood reach. 17:03 Encouraging restaurants to embrace digital transactions and marketing. 19:10 Names grow on things, including companies. 24:15 High labor costs justify high delivery commissions. 27:08 Restaurants passing delivery costs to consumers, consequences. 29:39 E-commerce growth challenges and distribution differences. 34:39 Challenging to target specific city districts online. 35:30 Adapted growth strategies, customer focus, efficient market targeting. 40:11 Challenges of navigating office changes and technology. 42:25 Entrepreneurs struggling with COVID impact on businesses. 48:40 Uncertain and unstable times, struggle to plan. 52:29 Consumers value convenience and cohesive experiences. 54:20 Restaurants face challenges with control and profitability.
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Sep 12, 2023 • 49min

S2E5 - What's the Secret Behind Capriotti's 300% Annual Growth? David Bloom Reveals

Episode Notes Join us for an insightful episode as we dive into the world of franchise success with David Bloom, the Chief Development and Growth Officer for Capriotti's and Wing Zone. David's expertise has been instrumental in the remarkable growth of these renowned fast-casual restaurant brands. Capriotti's, famous for its exceptional sandwiches and quality, has seen a phenomenal 300% increase in its annual growth rate under David's leadership. In this episode, he shares valuable insights into the strategies that have propelled these brands to success, addressing both national and international demand for their products. Tune in to discover the secrets behind franchise success, gain valuable industry knowledge, and explore the fascinating journey of these iconic brands. David Bloom's wisdom is a must-listen for anyone interested in franchising and restaurant development. Subscribe to our YouTube channel to catch all the visual highlights and exclusive content related to this episode. Ready to be at the forefront of industry transformation? Don't miss this episode with David Bloom, exclusively on the WISKING IT ALL Podcast. Stay tuned for a conversation that will leave you hungry for more knowledge! To learn more about David Bloom: https://www.linkedin.com/in/david-blo... To learn more about Capriotti's Sandwich Shop: http://www.ownacapriottis.com/ FOLLOW US ON FACEBOOK: https://www.facebook.com/WiskApp/ FOLLOW US ON INSTAGRAM: https://www.instagram.com/wisk.ai/ FOLLOW US ON LINKEDIN: https://www.linkedin.com/company/wisk/
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Sep 5, 2023 • 36min

S2E4 - From Multiple Apps to One Screen: Cuboh's Answer to 3rd-Party Delivery Apps

Episode Notes In the bustling world of online food ordering, convenience is king. For many of us, the luxury of tapping a few buttons on our phones and having a meal delivered straight to our doorsteps is now a staple of modern living. Apps like Skip the Dishes, GrubHub, and DoorDash, have transformed the food delivery landscape and posed an operational challenge for restaurants juggling multiple platforms. Enter Cuboh. Join us today as we sit down with Juan Orrego, the Co-Founder & CEO of Cuboh, a revolutionary platform turning the tables on the digital dining scene. With a mission to declutter the restaurant counter, Cuboh consolidates the myriad of ordering tablets into a single device—no more jumping between devices to manage 86ing, refunds, upcharges, or prep times. And the magic doesn’t stop there. With real-time order punching straight into your POS, Cuboh ensures smooth sailing for restaurant operations, letting staff redirect their focus where it truly matters: the customer experience. Get an insider's look at how Cuboh is reshaping the restaurant industry, the challenges they've faced, and their vision for the future of food tech. Whether you're a foodie, restaurateur, or tech enthusiast, this episode has a slice of something for everyone. Don't miss out! Subscribe to our YouTube channel to catch all the visual highlights and exclusive content related to this episode. Ready to be at the forefront of industry transformation? Don't miss this episode with Juan Orrego, exclusively on the WISKING IT ALL Podcast. Stay tuned for a conversation that will leave you hungry for more knowledge! To learn more about Juan Orrego: https://www.linkedin.com/in/juan-orrego To learn more about Cuboh: https://www.cuboh.com/ FOLLOW US ON FACEBOOK: https://www.facebook.com/WiskApp/ FOLLOW US ON INSTAGRAM: https://www.instagram.com/wisk.ai/ FOLLOW US ON LINKEDIN: https://www.linkedin.com/company/wisk/
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Aug 29, 2023 • 40min

S2E3 - Shawn P. Walchef's Digital Hospitality Story: How to Reach 25 Million Views

Episode Notes Welcome to the WISKING IT ALL Podcast! Join us as we chat with the remarkable Shawn P. Walchef, the founder of Cali BBQ Media. With a knack for Smartphone Storytelling and Digital Hospitality, Shawn helps brands and leaders thrive in the Business Creator Economy. In 2008, Shawn kickstarted the immensely successful Cali BBQ restaurant venture, amassing over $35 million in revenue across multiple San Diego locations. His impact goes beyond food – Shawn's weekly video series, "Restaurant Influencers," produced by Cali BBQ Media and published by Entrepreneur Media, has reached 25 million viewers. Tune in to gain exclusive insights from a trailblazer who has redefined how we approach business, storytelling, and hospitality in the digital age. Get ready to embark on a captivating conversation with Shawn P. Walchef that might change how you view the world of business and creativity. Subscribe to our YouTube channel to catch all the visual highlights and exclusive content related to this episode. Ready to be at the forefront of industry transformation? Don't miss this episode with Shawn P. Walchef, exclusively on the WISKING IT ALL Podcast. Stay tuned for a conversation that will leave you hungry for more knowledge! To learn more about Shawn P. Walchef: https://www.linkedin.com/in/shawnpwalchef To learn more about Cali BBQ Media: https://content.calibbq.media/ FOLLOW US ON FACEBOOK: https://www.facebook.com/WiskApp/ FOLLOW US ON INSTAGRAM: https://www.instagram.com/wisk.ai/ FOLLOW US ON LINKEDIN: https://www.linkedin.com/company/wisk/
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Aug 22, 2023 • 50min

S2E2 - Elevating QSRs: CEO David Nadezhdin's Take on Quick Service POS

Episode Notes In this episode of "Wisking It All," we're thrilled to host David Nadezhdin, CEO of MYR POS. Launched in 2016, MYR POS is a revolutionary cloud-based Point of Sale system designed for quick-service and takeaway restaurants. It's the first POS to seamlessly connect mobile, online, and in-person orders, streamlining the order entry process for speed and efficiency. MYR POS's iOS platform is a game-changer, offering swift and robust order management, particularly for restaurants with queues. Its innovative omnichannel approach empowers restaurants to take control of their POS system from anywhere, ensuring they never miss an order regardless of the source. This strategy prevents customer loss during busy periods and drives increased revenue. Join us in exploring the insights and inspiration behind MYR POS with CEO David Nadezhdin. Discover how this system is reshaping restaurant operations, enhancing customer experiences, and embracing the demands of the digital age. Whether you're a culinary entrepreneur or tech enthusiast, this episode dives into the fusion of technology and dining in today's ever-evolving landscape. Subscribe to our Youtube channel to catch all the visual highlights and exclusive content related to this episode. Ready to be at the forefront of industry transformation? Don't miss this episode with David Nadezhdin, exclusively on the Wisking It All Podcast. Subscribe now and stay tuned for a conversation that's bound to leave you hungry for more knowledge! To learn more about David Nadezhdin: https://www.linkedin.com/in/david-nadezhdin-92b6761b/ To learn more about Tablz: https://www.myr.io/en/ FOLLOW US ON FACEBOOK: https://www.facebook.com/WiskApp/ FOLLOW US ON INSTAGRAM: https://www.instagram.com/wisk.ai/ FOLLOW US ON LINKEDIN: https://www.linkedin.com/company/wisk/
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Aug 14, 2023 • 42min

S2E1 - Revolutionizing Restaurant Reservations with Tablz CEO Frazer Nagy

Episode Notes In the latest episode of the "Wisking It All Podcast," the future of restaurant guest services is brought to the spotlight with an exclusive conversation between Angelo Esposito and Frazer Nagy, the dynamic CEO of Tablz. Tablz, an innovative player in the hospitality sector, is transforming the way restaurants enhance guest experiences, with a special focus on their premium clientele. Among its pioneering features, the most notable is the groundbreaking profit share model, which introduces an unprecedented zero-cost revenue stream, thus setting a new benchmark for the industry. At the heart of Tablz's meteoric success is a seamless amalgamation of cutting-edge technology and genuine hospitality. For enthusiasts keen on visual content, the podcast's YouTube channel offers a richer dive into the topic. As the hospitality industry stands on the cusp of a transformative era, conversations like these on "Wisking It All Podcast" ensure listeners are always ahead of the curve. Youtube link: https://www.youtube.com/watch?v=NrG5sIgCaEw&t=302s Linkedin: https://www.linkedin.com/in/frazer-nagy-90902756/ Website: https://www.tablz.com/

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