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DTC Newsletter and Podcast
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
Episodes
Mentioned books

Oct 14, 2022 • 22min
Ep 245: AKNF - The Pilot Program: How Smaller Brands Get Traction at Pilothouse
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It's All Killer No Filler, I'm Eric, and today we're checking in with one of the most innovative teams at Pilothouse that we don't feature that often, and that's Jacob in the Pilot Program.
The Pilot Program is for advertisers who've got product market fit, but are torn between wearing many hats and doing everything themselves, and hiring an agency.
You'll hear all about some Pilot Program successes, Jacob's basic playbook for iterating to find traction on Meta, as well as the jack-of-all-trades style marketers that he's got on his team, and why that leads to more nimble iteration, which leads to success.
If the Pilot Program sounds like a fit, make sure to go to https://pilothouse.co and get in touch.
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Oct 10, 2022 • 34min
Ep 244: Huel - Ben Bokaie: High Performance, Nutritionally Complete Marketing to $150M
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Hello and welcome to the DTC Podcast. I’m Eric Dyck.
Today we’re fuelling up with Ben Bokaie, Head of Performance Marketing at Huel, the world’s number 1 nutritionally complete, fully sustainable, line of meal powders, shakes, bars and more, that’s soared to nine-figure revenues on the back of great product, slick branding, and hardcore performance marketing, authored in no small part by our guest today Ben Bokaie
https://huel.com
Listen and you’ll learn:
Why category creation is a cheat code for CPG brands
How Ben’s built an in-house creative hub in an all out commitment to finding winning ads
As well as a deep dive int Huel’s international expansion strategy
Better huel up for this one, on with the show!
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Oct 7, 2022 • 23min
Ep 243: AKNF - Q4 Email Content Guide
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Welcome to All Killer No Filler the DTC Podcast.
Today we're diving deep into email content with Cam and Alex.
We start by harkening back to our last podcast with JoGo from Pilothouse email, where he laid out this handy guide for the emails you need to send this BFCM.
Offer 1- VIP - Get first pick (no exclusions, engaged in last list)
Offer 1 - Product feature (whole list)
Offer 1- Product feature (engaged audience)
Offer 1 - “Perfect together” - paired products
Offer 2 - “Bestseller” (whole list)
Offer 2 - “Bestseller” (engaged list)
Offer 3 - Cyber Monday
Closing - 70% off everything
This podcast features commentary on best practices when it comes to email design, offer design, and emotive copywriting.
Work with Pilothouse ➝ https://pilothouse.co
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Oct 5, 2022 • 24min
Bonus: Turn Your Returns Into Exchanges With Aaron Schwartz from Loop
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Hello and welcome to DTC Podcast. Today we’re closing the loop on returns with President of Loop, Aaron Schwartz.
https://loopreturns.com
In the Apparel space, returns AVERAGE 38%, which makes me think I’m keeping way too many things. Aaron joins DTC to discuss how you can help turn at least 30% of those returns into exchanges that extend and increase LTV.
Loop is the leading platform that turns returns into exchanges for some of the world’s biggest and fastest-growing DTC brands.
You’ll hear:
How the returns ecosystem is broken
The impact that seamless returns have on LTV
The steps every brand can take to transform 30% of your returns into exchanges
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Oct 3, 2022 • 48min
Ep 242: Making a 5X Return on Affiliate Sales with Rob Fraser from Outway Socks
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Welcome to DTC Podcast, I’m Eric Dyck
Today we’re spinning a yarn with Canada’s Top Sock Maker, CEO and Founder Rob Fraser from Outway Socks
https://Outway.com
Rob’s sock-strapped Outway to 8 figure sales, innovating his business model to reap maximum cashflow, investing heavily into affiliate sales, and overcoming an unwanted rebrand, and coming out on the other end stronger.
You can catch Rob at C-Suite Mastermind, but for now, I hope you enjoy is this value-packed conversation with Rob Fraser from Outway Socks.
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Sep 30, 2022 • 19min
Ep 241: AKNF - On Amazon, Relevance is Everything (Here's How to Raise it) with Pilothouse Amazon
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It's All Killer No Filler, the DTC Podcast. Today we're joined by Rob and Clifford from Pilothouse's Amazon squad to discuss the number one factor determining your Amazon success as a DTC brand - RELEVANCE.
You'll hear how to build relevance and even a little about how to hack it. You'll also learn what not to do directly from two gentlemen who've been farming the Amazon bumper crop for years.
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Sep 28, 2022 • 28min
Bonus: Two Hacks to Increase Subscriber Conversion by 50% with Tea Drops and Recharge
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Welcome to DTC Podcast. Today we're spilling the subscription tea with Luke Retterath, Vice President Marketing at Recharge and Tracy Julien, VP Marketing at Tea Drops.
https://MyTeaDrop.com
https://rechargepayments.com/
Tea Drops are organic shaped teas that dissolve in your cup, disrupting the $200+ Billion, millennia old tea business.
Listen to this double VP Podcast where we dive deep on the critical factors that make or break DTC Subscription programs, learn why customization is key to customer empowerment, and discover the two hacks that Recharge sees brands use to increase first time purchase to subscriber conversion rate by 50%.
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Sep 26, 2022 • 52min
Ep 240: Thinking in Billions with Josh Elizetxe Founder of Snow Oral Care
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Hello and welcome to DTC Podcast, I’m Eric Dyck
Today we’re reconnecting with ecommerce Icon, and friend of the show, Josh Elizetxe, the force of nature behind Snow Oral Care.
We’re checking back in on post-engagement work life balance
How he’s driven Snow to #3 on the list of biggest DTC Brands (behind only shein and FashionNova)
And ultimately why the whole DTC Audience should be thinking in Billions rather than in Millions in 2022
Josh is always amazing to catch up with, I hope you like it too.
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Sep 23, 2022 • 34min
Ep 239: AKNF - TikTok Dark Sparks, Display Cards, and Why You Need to Continually Innovate for Q4
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Welcome to All Killer, No Filler the DTC Podcast.
Continuing our theme of BFCM/Q4 prep, this week with the focus being on TikTok
Put yourself in the seat of a marketing team, preparing for Q4, thinking about what the hell they need to do on TikTok to create profitable returns at scale
Why you need to innovate during Q4 and what that means
How to walk the wacky, weird line
Why you need a longer runway this year
How to use Dark Posting and Display Cards in your Ads to Halve your CPA
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Sep 21, 2022 • 16min
Bonus: Retail Giant Steve Madden on Retention at Scale with Hannah Sinclair and Bluecore's Sarah Cascone
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Hello and welcome to DTC Podcast, I’m Eric Dyck.
Today we’re getting to the core of customer retention with, Hannah Sinclair - Director of Retention Marketing at Steve Madden and Sarah Cascone - VP Marketing at Bluecore.
Turn your customer data in to more revenue with Bluecore ➝ https://bluecore.com
We all know Steve Madden as the billion dollar retail footwear giant, but what’s more noteworthy are there incredible strides on the digital side of things.
That’s where retention director Hannah, and Blue Core come in. Bluecore is a retail marketing technology platform that enables marketers to quickly turn data into revenue-generating campaigns
This podcast is all about meeting your customers where they are at, and the technology you can use to do it AT Steve Madden Scale.
On with the show!
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