
DTC Podcast
Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
Latest episodes

Sep 23, 2022 • 34min
Ep 239: AKNF - TikTok Dark Sparks, Display Cards, and Why You Need to Continually Innovate for Q4
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Welcome to All Killer, No Filler the DTC Podcast.
Continuing our theme of BFCM/Q4 prep, this week with the focus being on TikTok
Put yourself in the seat of a marketing team, preparing for Q4, thinking about what the hell they need to do on TikTok to create profitable returns at scale
Why you need to innovate during Q4 and what that means
How to walk the wacky, weird line
Why you need a longer runway this year
How to use Dark Posting and Display Cards in your Ads to Halve your CPA
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Sep 21, 2022 • 16min
Bonus: Retail Giant Steve Madden on Retention at Scale with Hannah Sinclair and Bluecore's Sarah Cascone
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Hello and welcome to DTC Podcast, I’m Eric Dyck.
Today we’re getting to the core of customer retention with, Hannah Sinclair - Director of Retention Marketing at Steve Madden and Sarah Cascone - VP Marketing at Bluecore.
Turn your customer data in to more revenue with Bluecore ➝ https://bluecore.com
We all know Steve Madden as the billion dollar retail footwear giant, but what’s more noteworthy are there incredible strides on the digital side of things.
That’s where retention director Hannah, and Blue Core come in. Bluecore is a retail marketing technology platform that enables marketers to quickly turn data into revenue-generating campaigns
This podcast is all about meeting your customers where they are at, and the technology you can use to do it AT Steve Madden Scale.
On with the show!
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Sep 19, 2022 • 53min
Ep 238: Growth vs. Customer Experience: Cody Plofker and Eli Weiss from Jones Road Beauty Weigh In
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Hello and welcome to DTC Podcast, I’m Eric Dyck
Today we ride again with Cody Plofker and Eli Weiss from Jones Road Beauty,
This wide ranging conversation covers the intersection of growth and customer experience with one of the fastest growing DTC brands out there.
We cover Cody’s top thumb stopping strategies, and why whitelisting continues to dominate
The CX scores that Eli’s most proud of, and why pizzaz and personality lead the way on his team
We play incrementality and attribution bingo, discuss the anatomy of Hero’s amazing 600M acquisition and learn how coming on the DTC Podcast pretty much guarantees a promotion
This one was a lot of fun….
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Sep 16, 2022 • 23min
Ep 237: AKNF - Get Up On Google Analytics 4, In Time For Q4, in less than 40 minutes
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Welcome to All Killer, No Filler, the DTC Podcast.
Today we're checking in on the Pilothouse Google team as they gear up for Q4 across dozens of clients.
You'll learn about https://getelevar.com/, the bolt on solution that helps you set up GA4 in minutes for Shopify users, as well as an update on PMax for Q4, and why it's smart to set your promos based on your Google plans, vs any other platform.
Work with Pilothouse's Google Team ➝ https://pilothouse.co
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Sep 12, 2022 • 39min
Ep 236: Disco's Benjamin Smith on Nailing Your Product Market Fit with Creative, Offer, and Landing Page
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Hello and Welcome to DTC Podcast, I’m Eric Dyck, Today we’re taking a rip around the DTC Dancefloor with Benjamin Smith, CEO and Founder of Disco simplified skin care for men.
https://letsdisco.com
Learn all about Benjamin’s biggest levers for growth including
How to build and optimize a winning landing page
How to find your “hero” offer and how to support it with ads
Why raising prices might just be the easiest way to improve your bottom line
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Sep 9, 2022 • 23min
Ep 235: AKNF - The Revealing Strategy behind Songfinch's $3 Million August
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Join Ashley Gonzales from Songfinch, with John, Braydon, and Dan from team Pilothouse to discover the secret to Songfinch's massive growth.
You'll learn about:
Creative velocity at this scale and our formula for "reveals"
Scaling strategies working best right now for FB Ads
Inc5000 recognition and what it means to the team
Work with Pilothouse ➝ https://pilothouse.co
Sing with Songfinch ➝ https://songfinch.com
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Sep 6, 2022 • 48min
Ep 234: Overcoming the new normal with a content creator network, Crossrope's Srjdan Popovic returns!
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Hello and welcome to the DTC Podcast, I’m Eric Dyck. Today we’re jumping in for a double dutch with returning guests Srdjan Popovic, CMO of Crossrope.
https://crossrope.com
We last checked in with Srdj in Oct of 2020 at the beginning of the pandemic induced ecommerce and at home fitness craze that absolutely skyrocketed CrossRope’s growth.
This podcast dials in on Crossrope’s post-pandemic growth trajectory and a few of the hard lessons srdj learned during the market contraction since.
You’ll learn all about CrossRope’s 3 layered system for Influencer Marketing and how you can start to apply it to your brand to find a never ending stream of winning creative options.
As well as a run down of the indispensable tools that Srdjan has been using to stabilize growth in this “new normal”
Hope you enjoy it, on with the show!
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Sep 2, 2022 • 23min
Ep 233: AKNF - Q4 Booster Shots: Part 1 - Offer and List Building
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Welcome to All Killer No Filler. Today we begin our 2022 Q4 Preparation Series with Pilothouse's Paid Social team, including Nate, Jacob, and Cam.
This is the first of a multipart series we're planning to help our listeners make q4 2022 the best ever.
Listen to this one and you'll learn:
Why you should never use lead objectives when list building
How to leverage product launches all year long to power product specific, high converting lists
Why you need to plan a giveaway and how to maximize it
and Lots more
Stay tuned for more paid social tips for Q4, plus Email, Amazon, and Google Suite advice in the coming weeks.
Work with Pilothouse for Q4 2022 ➝ https://pilothouse.co
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Aug 31, 2022 • 36min
BONUS: How True Botanicals Became The Fastest Growing Luxury Beauty Brand with Tresl Segments
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Welcome to the DTC Podcast. Today we're chatting with John Chan from Tresl.co and Tran Wu, VP of Marketing and Ecommerce from True Botanicals.
Today's talk is all about the democratization of data and Tresl's value proposition of helping DTC brands uncover more CLV and profitability by helping them ask questions, and tell stories with their data across all channels.
Get started with Segments ➝ https://apps.shopify.com/segments
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Aug 29, 2022 • 32min
Ep 232: Kuru Footwear Scales Meta Ad Spend 350%! Sean McGinnis On How They Did It
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Today’s podcast welcomes back Sean McGinnis, President and Integrator at Kuru footwear, stylish shoes for people with foot pain
https://kurufootwear.com
When I first met Sean at the start of the 2022 on episode 180 he was in the middle of re-architecting Kuru’s site architecture and CX to capture and convert problem aware customers through mostly search and organic traffic.
At that time he was skeptical that paid social could be an effective channel but was keen to figure it out.
Next thing I hear, Kuru’s scaled paid social 350% with realistic plans for that to be 300% by the end of the year.
The secret? Figuring out their attribution, and finding the spot between the floor of google analytics and the ceiling of on platform conversion data.
Listen and learn Sean’s key findings about the value of impression attribution, the surprising speed of Meta customers’ conversion cycle, and hear Sean’s plans for a Kuru Catalog drop.
You’ll wanna listen to this one until the end…
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