The Smart Marketer Podcast

Episode 220: Inside the Marketing Lab – Ezra & John Answer Your Questions Live! Episode Description Ever wish you could ask Ezra Firestone or John Grimshaw your biggest business questions—live? Now’s your chance. In this special replay from The Smart Marketer Show, Ezra and John sit down with the Smart Marketer community for a real time Q&A. From homepage split tests to pricing strategy, influencer marketing to staying motivated—this episode covers the full journey of building and growing a business. “Doubt and worry is not energy that's useful.” – Ezra Firestone Whether you're scaling a product brand, launching a course, or navigating burnout, this session is packed with both tactical gold and mindset wisdom. You Will Learn: How a homepage redesign boosted conversions by 16% Ezra’s smart framework for splitting ad spend between paid media, influencers, and ambassadors How to deal with rising tariffs without sacrificing Q4 sales Ways to market an info product without showing your face How to identify when it’s time to pivot (or quit) a business The truth about tracking data, profit margins, and “source of truth” Honest advice for staying grounded through grief or hardship Links & Resources 🌐 Smart Marketer – smartmarketer.com 🎙️ The Smart Marketer Show 🎤 Smart Marketer Live – Join us in Denver, CO, Oct 7–8! ✅ Want an audit for your brand? Contact the Smart Marketer Agency Timestamps (Chapters) 01:02 – Live Q&A Kickoff with Ezra Firestone John introduces the session, the community vibe, and Ezra sets the tone with stories of business and babies. 04:18 – What’s the Most Profitable Split Test You’ve Run Lately? Ezra shares a homepage redesign at SafeSleeve that boosted conversions by 16%. 10:03 – Are You Moving Budget from Homepage to Landing Pages? Discussion on traffic strategy, testing sequences, and what happens when your homepage is your best landing page. 11:55 – How Many Tests Should You Run at Once? How Ezra approaches A/B testing cadence based on volume and traffic. 12:50 – How Do You Split Spend Between Conversion vs. Brand Marketing? Breakdown of paid vs. influencer vs. ambassador budgets—and benchmarks by vertical. 15:47 – What’s the Difference Between an Influencer and an Ambassador? Ezra explains how to use creators, content briefs, and what most brands get wrong. 21:19 – What Should I Do About the 30% Tariff Hike from China? Ezra shares his current supply chain decisions and whether “gray area” loopholes are worth it (they're not). 26:26 – How Should I Design Ad Creative for Info Products or SaaS? High-performing structures for intangible offers, and why entertainment + education wins. 33:17 – Why Lead Gen & Long Sales Cycles Matter for High-Ticket Products Strategies for warming cold leads with value before asking for a sale. 35:33 – How Can I Get Local Clients When I’m in a Tourist-Heavy Area? John and Ezra’s playbook: Google Business, proximity targeting, and local content hacks. 40:27 – I’ve Been in Business 4 Years and Still Struggling—What Now? When to push through vs. when to pivot. Real talk on ROI, emotional attachment, and hard truths. 45:11 – What’s Your “Source of Truth” for Data? How Ezra uses real financial KPIs over third-party attribution, and why agreement matters more than accuracy. 48:07 – How Can I Stay Authentic While Grieving? A powerful, heartfelt conversation about trauma, storytelling, and honoring what’s real. 53:51 – Should I Launch My Coaching Offer Under My Existing Brand? When to stack vs. split a business—and the importance of your exit strategy. 55:15 – What’s a Brand You’re Loving Right Now? Ezra plugs his favorite chocolate brand (Askinosie) and why little joys matter in big business. Your Engagement Matters! Thank you for tuning in to the Smart Marketer Podcast! 🎧 If you found value in this episode, here’s how to support the show: ⭐ Leave a 5-star review on Apple Podcasts 📲 Share this episode on social and tag us using #WeOutHere 💌 Send your feedback to support@smartmarketer.com Serve the World Unselfishly and Profit! 🚀

Discover how to transform email marketing into a powerful revenue engine. An expert reveals a strategic audit framework that uncovers hidden income opportunities. Learn why list quality matters more than ever and how to synchronize your email campaigns and automations for maximum impact. Uncover common pitfalls, including the top mistakes brands make with their offers. Plus, find out how to enhance deliverability and keep your audience engaged with effective strategies!

🎙 Episode 218: Sell Sooner, Not Sorer: The Entrepreneur’s Guide to a Smart Exit Episode Description What’s the best time to sell your business? Hint: It’s not when you’re burned out. In this exclusive segment from Smart Marketer’s Smart Business Exit course, Ezra Firestone is joined by Brad Wayland and Chris Moore of Quiet Light to break down why successful businesses are more attractive to buyers—and how to position yours for maximum value, even if you never plan to sell. “You want to run your business like you're always going to sell it, but you're never going to sell it. You got to love it.” – Chris Moore Whether you’re planning an exit or just want to build a more scalable and sellable company, this is a must-listen episode packed with honest advice and deep experience. ✅ You Will Learn: Why selling out of boredom leads to missed opportunities (and lower multiples) The #1 pitfall that ruins business sales (and how to avoid it) How to build operational systems that make your company transferable When to let go—and how to know if you're truly ready to exit The mindset shift that helps you scale beyond burnout How great businesses become great acquisitions Why the best time to sell is before you feel done 🔗 Links & Resources: Smart Business Exit : Smart Business Exit - Full Course Smart Marketer AI Tools: ai.smartmarketer.com Quiet Light (Buy/Sell Online Businesses): quietlight.com Ezra Firestone – Smart Marketer: smartmarketer.com Brad Wayland – Quiet Light Advisor: quietlight.com/advisors/brad-wayland ⏱ Timestamps (Key Moments Only): 00:01:21 – The #1 Mistake: Trying to Sell Without a Plan 00:02:51 – Shiny Object Syndrome: How Distraction Hurts Valuation 00:04:37 – How to Replace Yourself (and Why It Can Make the Business Grow) 00:07:36 – When Is the Right Time to Sell a Business? 00:10:21 – The “Anvil on the Chest” Test: Are You Still Fired Up or Burning Out? 00:12:38 – “Good Businesses Always Sell”: Why Market Timing Doesn’t Matter 📢 Your Engagement Matters! If you loved this episode, help us grow: ⭐ Leave a 5-star review on Apple Podcasts → Click Here 📲 Share on social media & tag us with #WeOutHere 💬 Send feedback to support@smartmarketer.com Serve the World Unselfishly and Profit! 🚀

🎙️ Episode 217: John’s DTC Brands to Watch – Whym and the 5-Step Formula for Better Offers Episode Description ✨ “Nobody cleans their room to make it not smell bad. They clean it so they can get that sense of a good smell.” – John Grimshaw This episode is a deep dive into how Whym, a mystery travel company, revitalized an "outdated" industry by wrapping a brilliant offer around a simple service. John Grimshaw unpacks how surprise, novelty, and personalization create viral, high-converting experiences—and he shares his 5-part offer formula that you can use in any business. If you’re tired of bland messaging and weak conversions, this one’s for you. Learn how to build offers that actually move people to buy. 💡 You Will Learn: The 5 elements every great offer needs to connect and convert Why personalization + identity = performance gold in DTC How Whym makes “travel agents” cool again (and highly marketable) Why transformation matters more than features or price How to add surprise & delight to any offer—no matter your niche 🔗 Links & Resources: 🌐 Whym Travel 📈 HYROS Attribution Tool 🎓 Smart Marketer 📲 @smartmarketer on Instagram 🧠 Connect with John Grimshaw ⏱️ Timestamps (Chapters): 00:00 – Welcome & Intro (Anthony + Molly) Anthony tees up the episode and Molly shares a must-have attribution tip for paid ads. 02:13 – John’s Segment: What Makes a Brand Worth Watching Why Whym stood out—and why studying good offers beats copying funnels. 04:28 – What Is an Offer? Why It Matters More Than Creative John defines the concept of an offer and explains why it drives growth more than ads ever could. 06:08 – Step 1: Define the Product or Service Clarify what you're actually selling and why it matters to your customer. 06:55 – Step 2: Create Relevance – The “Why Now?” Make it matter. Relevance helps your audience feel seen and ready to act. 08:22 – Step 3: Identify Your Audience Targeted messaging only works when you know who you're speaking to. 09:45 – Step 4: Give a Reason to Act Now From urgency to incentives, here's how to overcome inertia and spark conversions. 11:57 – Step 5: Sell the Transformation Forget features—focus on how your customer’s life improves after buying. 16:55 – Case Study: Whym’s Irresistible Offer Strategy A breakdown of how Whym made surprise travel feel fun, personal, and Instagram-worthy. 23:36 – Identity, Novelty & Why Whym Nails It How Whym plays into millennial identity and experience collection to win hearts (and wallets). 28:40 – Key Takeaway: Add Novelty to Win in DTC John explains why uniqueness beats polish—and how surprise drives performance. 🙌 Your Engagement Matters! If you enjoyed this episode, here’s how to support the show: 📢 Leave a 5-star review on Apple Podcasts – Click Here 📲 Share this episode, tag @smartmarketer, and use #WeOutHere 💌 Feedback or guest ideas? Email support@smartmarketer.com Serve the World Unselfishly and Profit 🚀

Dive into the booming e-commerce world and discover why it's the ideal time to start your own business. Hear personal stories of transformation, including Laura's rise from waiter to Director of Retention. Learn essential strategies to navigate the complexities of online retail and marketing. Uncover how to filter through information overload and find trustworthy resources. Plus, get insider tips on using tools like Shopify and advanced tracking to maximize your success in this exciting industry.

Ben Bennett, Creative Director at Smart Marketer, dives into what makes ad creative tick. He emphasizes the power of emotional resonance over flashy tactics to drive sales. Discover the three key metrics that matter, including the innovative 'thumb stop ratio' to gauge ad engagement. Bennett also shares how AI tools like ChatGPT can streamline the creative process without replacing human insight. Tune in for actionable tips to enhance your ad performance and connect with your audience on a deeper level.

Episode 214: Strategy Meets Soul: What 2024 Taught Us About Marketing, Mindset & Staying Human in 2025 Episode Description 2024 was a year that tested every marketer’s resilience—and in this vulnerable, insight-packed interview, Molly Pittman sits down with Alex Cattoni from the Copy Posse to share what she learned from the trenches. From managing over $600M in ad spend to navigating the emotional highs and lows of leadership, Molly pulls back the curtain on what’s really working in 2025—and how to stay human in the age of AI. You’ll walk away with tactical strategies to boost your ad performance and a renewed sense of purpose and confidence as a marketer, creator, or entrepreneur. "You will always outperform other advertisers—even [those] that are tactically better than you in the platform because you understand the psychology, and you are not just selling a product or service in the news feed." – Molly Pittman You Will Learn Why 2024 was one of the hardest (and most transformational) years in marketing How to use AI without losing your voice, creativity, or soul The 3 biggest ad strategies working right now (based on $600M of data) The #1 mistake most people make when writing ads—and how to fix it How to sell connection, not just conversion Why being “for someone” is the key to standing out in 2025 How to reframe fear and uncertainty into opportunity and clarity Episode Sponsor – Hyros Hyros is the AI-powered ad tracking platform trusted by top marketers and agencies. It shows you exactly which campaigns are driving results—so you can scale without wasting ad spend. If you’re tired of guessing and want brutal, data-driven truth in your marketing, Hyros delivers the clarity to grow. Learn more at smartmarketer.com/hyros Links & Resources Smart Marketer – smartmarketer.com Molly Pittman – mollypittman.com Copy Posse / Alex Cattoni – copyposse.com Launchpad Season 6 – click here to join Smart Marketer Free Resources – smartmarketer.com/free-resources Instagram – Molly Pittman – @mollypittmandigital Instagram – Smart Marketer – @smartmarketer Instagram – Alex Cattoni – @alexcattoni Instagram – Copy Posse – @copyposse Timestamps 00:30 – Intro: What You’ll Learn and Why It Matters 02:27 – Molly's Journey: From Bartender to VP to CEO 12:15 – Why Right Now Is the Best Time to Start 16:40 – AI vs. Copywriters: What’s the Real Impact? 25:15 – What $600M in Ad Spend Says About Winning Ads 36:37 – How to Write Ads That Actually Convert 37:49 – The Biggest Mistake Marketers Make (And How to Fix It) 40:43 – The Mindset That Will Keep You Relevant in 2025 Call to Action If this episode hit home for you, do us a favor: Leave a 5-star review on Apple Podcasts Share it with your community and tag us using #WeOutHere Got thoughts or questions? Email us at support@smartmarketer.com Serve the world unselfishly and profit!

Brett Curry, CEO of OMG, dives into the latest e-commerce marketing strategies. He discusses mastering creative hooks that resonate with audiences and why engagement trumps conversion in messaging tests. Curry highlights the shift towards AI in targeting and presents a system for mapping hooks and campaign goals. He also shares innovative methods for boosting average order value through smart upselling and case studies that demonstrate effective marketing methods. This insightful conversation is packed with actionable strategies for staying competitive.

Molly Pittman and John Grimshaw discuss the key challenges facing marketers in 2025, including skyrocketing ad costs and the complexities of changing consumer behavior. They emphasize the need for brands to adopt hybrid models that blend content, community, and commerce. The conversation also highlights how AI is reshaping eCommerce and stress the importance of identity-based marketing over mere interest targeting. Actionable strategies for increasing customer engagement and brand loyalty are shared, helping businesses thrive in a competitive landscape.

Are you still tracking Customer Lifetime Value (LTV)? If so, it’s time for an upgrade. In this episode, Molly Pittman and John Grimshaw dive into Customer Value Velocity (CVV)—a smarter, more actionable metric that helps businesses scale faster and make better marketing decisions. Learn how top brands are using CVV to increase revenue, improve monetization, and acquire the right customers. “If you’re only tracking LTV, you’re missing the full picture of how revenue is really flowing in your business.” – John Grimshaw You Will Learn: Why LTV is outdated and what to track instead. How Customer Value Velocity helps you scale revenue smarter. The key difference between acquisition and monetization (and why they must work together). Why tracking speed of revenue matters just as much as total revenue. The most important monetization strategies to increase repeat sales. How top brands like Starbucks optimize customer value for faster ROI. Links & Resources: The Smart Marketer Show – smartmarketer.com/smart-marketer-show Smart Marketer – smartmarketer.com Instagram – @smartmarketer Molly Pittman – mollypittman.com Instagram – @mollypittmandigital John Grimshaw – @grimslaw Timestamps: 00:00:00 – Introduction: Why LTV is Outdated & What to Track Instead 00:00:45 – Meet John Grimshaw: Monetization & Acquisition Expert, CMO of Smart Marketer 00:02:07 – The flaw in traditional LTV tracking 00:03:47 – Numbers Don't Lie 00:24:01 – This Just In 00:30:20 – Action Of The Month 00:49:47 – Copy This Win Your Engagement Matters! Thank you for tuning in! Your support keeps this podcast thriving. If you enjoyed this episode, please follow, review, and share with fellow entrepreneurs and marketers. 📢 Leave a 5-star review on Apple Podcasts: Click Here 📲 Share this episode on social media, tag us, and use #SmartMarketerPodcast 💌 Have feedback? Email us at support@smartmarketer.com Serve the World Unselfishly and Profit! 🚀