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Dig In

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Apr 20, 2022 • 35min

39. Dig Insights’ Founders on the History of Dig Insights and Upsiide, Business Lessons, and the Future of Market Research

A little detour this week as Dig Insights’ founders Paul Gaudette (CEO, Dig Insights), Michael Edwards (Chief Growth Officer), Ian Ash (President, Upsiide), and Dominic Atkinson (President, Dig Insights) are in the hot seat this week. Meagan sits down with them to discuss the recent refresh of Dig Insights and Upsiide. The four founders look back at some fond memories from the last 12 years, and each one shares meaningful moments and lessons learned from starting a market research agency. Tune in to learn:The Dig Insights’ origin storyHow they leveraged technology and made use of analytics and modelling to visualize data in a more business-focused wayAbout the most meaningful moments in Dig’s historyThe importance of listening to your customersEach founder’s predictions for the future of the market research industryThese four have come a long way since starting in Michael’s basement. Now that we’ve revamped Dig’s and Upsiide’s visual looks, we can’t wait to see what comes next for our brands.--------------Subscribe to our podcast on your favourite platforms:Apple PodcastsSpotifyGoogle PodcastsAmazon MusicOther platformsHave ideas for our next episodes? Connect with Meagan, our Senior Marketing Director on LinkedIn.Enjoying our podcast? Leave us a review!Connect with us here:LinkedInWebsite
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Apr 12, 2022 • 36min

38. Richard Ng @ Advanced GG on Marketing in the Supplement Space, Creating a Differentiated Brand and Finding a Winning Package Design

Let’s make some noise for our newest guest of this week’s episode of Dig In. Richard Ng is probably one of the smartest guys we know, who also happens to be an expert in marketing, PR and market research. As a Marketing Director at Advanced GG, a performance supplement brand for gamers, business professionals and beyond, Richard leverages his market research experience to lead Advanced’s marketing strategy. Ian sat down with Richard to talk about all things marketing and insight within the CPG and supplements landscape, as well as discuss the project Advanced did with Dig and Upsiide.Tune in to learn:How Richard joined Advanced and whyNootropic supplements, bio-hacking, and other key trends in the energy and supplement spacesHow Advanced leverages its unique selling points (USPs) and data to stand out from the competitionHow Advanced worked with Upsiide to find a winning package design for their new RTD product and the key insights they discoveredRichard’s predictions for the future of Advanced and where he sees the company go nextLinks mentioned in today’s episode:Advanced's websiteAdvanced on Twitter Subscribe to our podcast on your favourite platforms:Apple PodcastsSpotifyGoogle PodcastsAmazon MusicOther platformsHave ideas for our next episodes? Connect with Meagan, our Senior Marketing Director on LinkedIn.Enjoying our podcast? Leave us a review!Connect with us here:LinkedInWebsite
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Mar 29, 2022 • 28min

37. Ed @ Olipop on Omnichannel Distribution & A New Way of Measuring Success

We’ve brought Ed, Category & Business Insights Manager @ Olipop, back on the pod this week. Last time we covered hot topics for a growing CPG business like flavor innovation, gathering insights, and building teams. This time, we go team into omnichannel distribution and why it makes up the backbone of their business strategy. Tune in to learn:What ‘omnichannel’ means at Olipop and why it’s a core tenet of their strategy as a businessThe benefits of committing to an omnichannel distribution approachWhy retail data is a bit of a “mastered science” and what types of data absolutely aren’t mastered just yetWhat Ed and his team has discovered about how retail sales impact DTC sales, and vice versa?How Olipop structures their business insights function to drive alignment and lots of learningThe new flavor Olipop is about to launch :)Show Ed some love and give this episode a listen! And if you’re in the states, feel free to use his promo code ‘EDTWENTY’ to get 20% off an order at drinkolipop.com.--------------We hope you like this week’s chat! Don’t forget to subscribe for a weekly dose of Dig In content straight to your streaming platform of choice.Transistor Apple PodcastsSpotifyGoogle PodcastsVisit our website to learn more about Dig Insights and follow us on LinkedIn!
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Mar 1, 2022 • 24min

36. Paul Teshima @ Wealthsimple on Startups that ‘Fail’, Rocket Ship Growth & Building Happy Teams

Tune it to learn:- What it was like to join Wealthsimple, and how that’s changed in the last 8 months- The key challenges and opportunities that Paul is wrestling with in Wealthsimple’s category- How Paul and his team approach recruitment and keeping employees happy and fulfilled- How Paul would boil down the lessons he learned at Eloqua and Nudge- What Paul learned from a ‘failed’ startup (not quite a failure, in our eyes, very much his words!)- How Paul uses his previous experiences at Nudge and Eloqua to be a better leader at WealthsimpleIf you’re keen to understand how someone like Paul thinks about business growth, starting a business, and perhaps most important, retaining high-functioning teams, tune into this episode!Subscribe to our podcast on your favourite platforms:- Apple Podcasts- Spotify - Google Podcasts- Amazon Music - Other platformsHave ideas for our next episodes? Connect with Meagan, our Senior Marketing Director on LinkedIn.Enjoying our podcast? Leave us a review on a platform of your preference!Connect with us here:- LinkedIn- Website
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Feb 23, 2022 • 35min

35. Will @ Customers Who Click on Optimizing Conversion Rates, The Power of User Interviews, and DTC Trends

Will works in conversion rate optimization (CRO) for some well-known DTC brands, and having him on the podcast this week was fascinating. If you’ve ever wondered how you can optimize your website to drive more conversions (and bring in more sales!) this episode is for you.Tune in to this week’s episode to learn:How Will uses a particular framework to address common conversion rate issuesThe types of research tools and methodologies Will employs to better understand consumersWhich DTC companies are slaying the conversion gameThe specific trends in DTC that mean his line of work is particularly important right nowWe hope you like this week’s chat! Don’t forget to subscribe for a weekly dose of Dig In content straight to your streaming platform of choice.Transistor Apple PodcastsSpotifyGoogle PodcastsVisit our website to learn more about Dig Insights and follow us on LinkedIn!
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Feb 15, 2022 • 38min

34. Ruth at Simply Roasted on the ‘Better for You’ Category, Leading with Taste, and Crisps

This week, Meagan got chatting to Ruth Fittock, the Marketing Director at Simply Roasted Crisps. Ruth joined Simply Roasted after a decade in crisps/chips marketing at the likes of Pop Chips...so she’s got a whole host of knowledge to share about how to do marketing well within the ‘better for you’ category. Tune in to this episode to learn:How Simply Roasted hopes to capture market share in the ‘better for you’ categoryHow to build a messaging hierarchy for on-pack claims in a category like crisps/chipsHow marketing in this category has changed over the last 10 yearsSome valuable marketing lessons Ruth carried over from her time at Pop Chips to her role at Simply RoastedWhat’s happening in this category right now that means it’s an interesting place to be as a marketerSimply Roasted is currently available in the UK. If you’d like to grab yourself a bag (or several) use the code Ruth’s team have set up for us - DIG30 - at checkout https://simplyroastedcrisps.co.uk/
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Feb 9, 2022 • 38min

33. Adam Jacobs on Macro-economic Trends in Canada, Reimagining the Office, and Innovation

In his role as Head of Canada Research at Cushman & Wakefield, Adam Jacobs explores trends in commercial real estate by leveraging research. That is to say that he knows * a lot * about the economy and how things might change and shift in the next little while.Tune in to this episode to get details about:- How downtown vacancy rates, warehouse development, and migration away from cities affect the real estate industry- What Adam expects to see when things go back to “normal”- What Adam has to say about big picture stuff like the Canadian economy and the impact of inflation on the real estate market, labour market, unemployment rates, and innovation in Canada
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Feb 2, 2022 • 36min

32. Adam Faulkner on The Power of Sonic Branding, Jingle Comebacks & Entrepreneurship

Adam Faulkner is a pretty interesting guy; whether it’s his background as a creative at agencies, his biketrip from London to Tokyo, or the seemingly endless catalogue of music references he can speak to at the drop of a hat. This week, we brought him onto Dig In to talk about his company, CreativeAF, and the power of sonic branding. CreativeAF builds music videos for brands of all shapes and sizes, like Amnesty International and Sipsmith’s Gin. On this episode, he chats to Meagan about:- Why sound so important to him- How CreativeAF handles sound different than other production companies- Why sonic branding is a bit of an afterthought, and why it shouldn’t be anymore- How to structure the campaign development process in a way that prioritizes sound and music- Which brands are doing a great job with sonic branding (and why)Tune in to learn about how Adam created this thiriving business at the outset of the pandemic and why it’s making [sound] waves.
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Jan 12, 2022 • 33min

31. Hilton Barbour on Empathy in Remote Working, Aligning Strategy & Corporate Culture, and The Great Resignation

Hilton Barbour, seasoned marketer and perhaps the most eloquent guy we’ve ever spoken to, is back for our first episode of Dig In in 2022. This 30-minute episode is a transparent and honest look at what positive corporate culture should mean for today’s workforce. Tune in to hear Hilton and Ian discuss:- How to show genuine empathy to employees in our new working reality- How to turn what used to be implicit to your organization (because we were all together) into explicit decisions and actions- Why it’s important to recognize that workplace culture means something different for introverts versus extroverts- Why a lot of positive company culture comes down to trust, and how you can build that trust remotely- The importance of aligning business strategy to your company culture- How the rhetoric that leadership uses around remote working breaks employee trust- The silver lining of Covid’s impact on businesses- The importance of purpose and vision when it comes to building positive company cultures
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Dec 15, 2021 • 35min

30. Ajit Ghuman on Pricing Strategy, the GBB Model & Free Trials30.

Ajit Ghuman is the author of bestselling book, Price to Scale, and currently leads Product Marketing at Narvar. We brought him on to pick his brain on how technology companies should approach building their SaaS pricing. It's a fascinating episode. Tune in to learn:Who should be involved in crafting SaaS pricingHow to assess which pricing strategy makes sense for your businessHow and when product marketing and sales should be involved in pricing strategyWhy the GBB (Good, Better, Best) model for SaaS pricing doesn't always workThe approach that Ajit takes to researching which features matter within which pricing packagesHow the cost implications of usage-based pricing means experimentation is crucialWhy you should be charging for trial plans

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