Projectified

Predictive analysis. Machine learning. Robotic automation. AI technologies are coming of age—and it’s time for them to start earning their keep. Learn how organizations are turning the hype into hard numbers. Oliver Broom, program director for artificial intelligence and data and analytics for Virgin Media in London discusses how AI is transforming the customer experience. Sindhu Joseph, co-founder and CEO of CogniCor Technologies in San Francisco, talks what it takes to define and deliver clear ROI as an organization integrates AI technology. Veronika Sokolova, an intelligent automation program manager for British Telecom in London, shares how robotic automation is streamlining global operations. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] Trends in artificial intelligence [02:45] The business case for robots [04:43] End-to-end automation [06:56] Defining and delivering AI ROI [11:35] Transforming the customer experience [14:55] The future AI roadmap [17:55] AI’s impact on the workforce

Seismic market shifts have reshaped entire sectors and shaken up the project landscape. Learn how global business trends are impacting the job market for project and program managers—and what skills will help future-proof your career. Barnali Sahoo, PMO head for the Americas division of Flight Centre Travel Group, based in Montreal, New Jersey, USA, outlines the skills project managers need to respond to shifting customer demands. Jens Wilken, executive director for the thermal power plant, desalination, solar thermal, and oil and gas division of Fichtner Consulting Engineers in Stuttgart, Germany explains why project and program managers need to up their business acumen. Edgar Bonilla Torres, a project manager for Heliosolar, based in Bogotá, Colombia, discusses what’s next for renewable energy projects in Latin America. Alarka Purkayastha, an engagement manager for Accenture in Bengaluru, India, shares his perspective on how the country’s IT services sector is evolving—and what skills will help project and program managers stay competitive. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] Trends shaping the job market [01:45] New career opportunities in India [04:18] Delivering a better customer journey [06:20] CX: What’s at stake [09:30] The value of project management education [11:00] Renewable energy trends in Latin America [12:30] The demand for business acumen

Creativity is the spark behind every bright idea—but it needs the right environment to flourish. Learn how leaders can give their teams both the structure and inspiration they need to think outside the box. Plus, Nickelodeon’s senior director of creative project management shares three creativity killers to avoid. Ahmed Bahaa, PMP, managing director for Hive Studio in Cairo, Egypt, offers tips to cultivate an “always-on” creative culture that helps team produce high-quality work on a tight timeline. Todd Henry, host of The Accidental Creative podcast and author of the book Herding Tigers in Cincinnati, Ohio, USA, discusses how project leaders can encourage project team members to leave their comfort zones. Mike Tenney, senior director of creative project management for Nickelodeon in New York, New York, USA, outlines how he minimizes the risk of last-minute surprises. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] Sparking and sustaining creativity [02:25] What sets creative companies apart [05:05] How to foster a creative workplace [08:22] The key to better brainstorming [10:15] Encouraging risk-taking [12:38] What makes creative project management different? [15:30] Keeping surprises at bay [18:40] Creativity killers to avoid

Mergers and acquisitions can take years—and they don’t always deliver the intended value. Learn how program and project managers on the front lines can ensure the success of mission-critical integrations. Plus, one of Google’s M&A program managers shares his industry expertise. Stephanie Blanco, VP of M&A integration and program management for Sound Physicians in Washington, D.C., USA discusses how to balance transparency and confidentiality on sensitive M&A projects. Kash Ahuja, a mergers and acquisitions program manager for Google in Seattle, Washington, USA, outlines how his team overcomes change and uncertainty on fast-moving M&A initiatives. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] 2019 M&A trends [02:40] The M&A project roadmap [04:35] Transparency vs. confidentiality [06:15] Lessons from the Whole Foods buyout [08:30] Unique M&A project challenges [13:00] Unifying systems and processes [17:30] Delivering the intended value

Talent turnover is unavoidable. Brain drain is not. Global experts discuss how effective knowledge transfer keeps organizations firing on all cylinders. Mustafa Hafızoğlu, PMP, program director for Space & Defence Technologies in Ankara, Turkey, explains how his company has transformed project knowledge into a reusable commodity. Betsy Mathew, PMP, director of organizational development and talent management for Dark Matter in Abu Dhabi, UAE, offers her take on how organizations can create an environment where knowledge flows freely. Roger Forsgren, chief knowledge officer for NASA in Washington D.C., USA, shares how the agency’s breakthrough innovations are made possible by effective (and mandatory) knowledge management. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:25] The business value of knowledge transfer [03:00] Building a formal knowledge bank [06:00] Retaining expertise amidst employee turnover [08:10] How to collect meaningful lessons learned [09:22] Facilitating knowledge sharing [11:05] How knowledge transfer reduces costs [14:10] Gathering and disseminating knowledge at NASA [16:30] Lessons learned for engineers [19:00] Securing top-down support

The competition for top project talent is heating up. Global business leaders discuss how they’re attracting top performers and building their project management bench. Frederic Casagrande, the PMO manager for Nawah Energy Company in Abu Dhabi, United Arab Emirates shares how he’s leveraged PMI’s standards and best practices to develop a training program that helps experts in nuclear energy up their project management skills. Thokozani Skaka, the PMO head for MTN, in Johannesburg, South Africa discusses project management talent trends in the Middle East and Africa, including the skills gaps he sees and what organizations are doing to attract top performers. Chris Hiltbrand, the division vice president of human resources for General Dynamics Information Technology in Washington, D.C., USA, outlines which skills the company hires for—and which skills it is willing to help people develop on the job. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:33] Project management talent gap data [02:37] Developing talent for nuclear energy projects [06:58] In-demand skills in the Middle East and Africa [08:50] How culture attracts top talent [10:29] Recruiting and retaining top talent [14:12] Developing soft skills on project teams [16:47] Measuring the success of training

Innovation, uncertainty, rapid change—the defining factors of the modern marketplace are making projects increasingly complicated. Guests discuss how they’re overcoming complexity to deliver transformative projects. The PMO team from Telstra, Australia’s largest telecom company and this year’s PMO of the Year Award winner, explains how PMO oversight helped get the company’s capital investment portfolio back on track. Mohammed Fakhri, AVP of global project delivery at Standard Chartered Global Business Services in Malaysia, discusses how he manages change across an interconnected project portfolio. Wale Elegbede, PMO manager for the Mayo Clinic’s Center for Regenerative Medicine, shares how project teams navigate uncertainty on innovative healthcare projects—while also complying with strict regulations. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] Defining project complexity [03:40] Telstra case study: 2018 PMO of the Year [05:30] Facilitating strategic innovation [08:00] Navigating interdependencies [10:45] What is regenerative medicine? [14:55] Planning for uncertainty [16:45] Understanding stakeholder priorities

What does it takes to be an effective leader in a rapidly shifting business environment? Guests discuss in-demand leadership skills—and how to keep fast-moving projects on track. Barry Draskovich, PMP, vice president of program and contract management at Parker Aerospace in Irvine, California, USA, shares four skills project professionals should develop if they want to rise up in the ranks Robert Safian, the founder of The Flux Group and former editor of Fast Company, discusses his research on leadership in the age of flux, how to maintain a strategic mindset when the market is shifting fast and the skills that set the best leaders apart. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] How leadership is evolving [04:30] In-demand skills to sharpen [08:10] Leading in the age of flux [14:28] Reshaping the talent pool [16:13] Outside-in vs. inside-out leadership [18:18] What sets the best leaders apart

Bleeding edge projects have the potential to disrupt the marketplace and reshape entire sectors—if they can make it across the finish line. Project leaders share how they shepherd and support extreme innovation in the face of increasing uncertainty. Michael O’Connor, director of strategy and project management at Medtronic in Minnesota, USA, talks about what it took to develop the world’s smallest pacemaker in a highly regulated environment. Medtronic is a member of PMI’s Global Executive Council. James Stewart, vice chair at KPMG in London, England, describes how a combination of flexibility and independent assurance can drive success on first-of-its-kind projects. Marc Lahmann, director of the transformation assurance division for PwC Switzerland in Zurich, shares how leading organizations are adopting artificial intelligence—and what’s needed for this tech to deliver real business value. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:30] Navigating risks on bleeding edge projects [04:25] Case Study: Revolutionizing the pacemaker [08:30] Flexing the project plan [13:00] Integrating artificial intelligence [15:26] How to spur cultural change [17:23] Getting early wins with AI

From hurricanes to hunger, global disasters are increasing—and intensifying. The costs of these events are also multiplying, and the risks are becoming increasingly difficult to manage. Project leaders from around the world explain how this new disaster era is forcing teams to adjust their risk management strategies and priorities. Mahamoudou Guimbayara, emergency team leader for the Development Food Assistance Program at CARE Mali, discusses how he and his team emphasize risk reduction and recovery in the midst of a long-term, national food scarcity crisis. Victor Orellana Acuña, PMP, former deputy national director of Chile’s National Emergency Office, talks about the impact of standardization and simplification on emergency management in the immediate post-disaster landscape. And members of the project team from Southeast Louisiana Veterans Health Care System, winner of the 2018 PMI® Project of the Year Award, discuss how they were able to rebuild a massive, state-of-the-art medical facility and demonstrate resiliency after Hurricane Katrina devastated the city of New Orleans, Louisiana, USA. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:37] The growing impact—and cost—of natural disasters [03:52] Committing to risk mitigation in a long-term crisis [08:24] Establishing a common language for recovery [10:31] Developing a simplified model of emergency management [13:01] Winning stakeholder buy-in despite devastation [15:03] Gathering insight via rigorous testing [16:57] Staying flexible in the face of setbacks