The AI in Business Podcast

Daniel Faggella
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4 snips
Feb 5, 2024 • 38min

Creativity and Constraints: A Framework for Responsible Generative AI - with Sreekanth Menon of Genpact

Sreekanth Menon, VP and Global Leader of AI/ML Services at Genpact, discusses responsible AI practices and data governance policies. He emphasizes the importance of reliability, security, autonomy, accountability, and traceability in AI models. The podcast explores the use of prompts and structured approaches in generating AI models, and highlights the significance of responsible AI in highly regulated industries like finance and healthcare.
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4 snips
Jan 30, 2024 • 19min

Driving Infrastructure Transformations for New Generative AI Use Cases - with Steve Astorino of IBM

Steve Astorino, Director of the Canada Lab and VP of Development in Data and AI at IBM, discusses the challenges and misconceptions in generative AI, addressing the skills gap in utilizing emerging technologies in enterprises, challenges and governance in enterprise data and models, and the intersection of data governance and AI ethics.
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12 snips
Jan 23, 2024 • 23min

From Prescriptive to Conversational GenAI in Retail - with Michael Tambe of Amazon

Michael Tambe, Head of Data Science for Amazon Advertising Field Sales, discusses the limitations of prescriptive analytics in sales and the importance of generative AI in retail. He emphasizes the establishment of infrastructure for generative AI and the integration of physical and digital elements in the retail industry. The podcast also explores the challenges and uncertainties of conversational AI.
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Jan 16, 2024 • 22min

The Short-Term and Long-Term Changes to the Insurance Industry with AI - with Haden Kirkpatrick of State Farm

Haden Kirkpatrick, VP of Innovation and VC at State Farm, discusses the use of AI in the insurance industry, gathering data from devices such as smart homes and wearables, the future impact of AI technology on insurance, providing transparency and customer satisfaction, and understanding short-term and long-term changes in technology
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5 snips
Jan 15, 2024 • 31min

Scaling Generative AI in the Enterprise - with Harsh Kar of Genpact

Harsh Kar, an enterprise leader in data and AI at Genpact, discusses the challenges and opportunities of generative AI in organizations. He explains how previously siloed enterprise functions will work in concert and offers criteria for developing data governance practices for leveraging generative AI. The podcast also explores AI's impact on the insurance industry, partnerships in gathering data, upsell opportunities, large language models, and the changing customer-business relationship.
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Jan 10, 2024 • 19min

Evolving Approaches to Competitor and Policy Fraud with AI - with Caitlin Hodges of Amazon

Caitlin Hodges, Risk Manager at Amazon, discusses reducing policy fraud in eCommerce. She shares insights on tools to fight competitor fraud, detecting AI-manufactured negative reviews, and the impact of abusive behaviors on sellers and platforms. The podcast also covers fraud during peak shopping events and the use of AI in addressing fraudulent behavior in online marketplaces.
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Jan 9, 2024 • 13min

The Hard ROI in Autonomous Logistics - with Tomas Ohlson of Einride

Tomas Ohlson, Founding Engineer at Einride, discusses how electric and autonomous vehicles are streamlining logistics workflows and providing cost reductions. They explore the best places for human judgment in supervising supply chains and the role of data optimization and machine learning. The chapter on the autonomy spectrum in freight workflows highlights the need for human supervision and problem-solving for efficient operation.
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Jan 3, 2024 • 20min

Leveling-Up Field Service Operations with AI - with Easwaran Krishnamurthy of Johnson Controls

Easwaran Krishnamurthy, VP & CIO of Building Solutions at Johnson Controls, discusses implementing AI in field service operations, improving data infrastructure, challenges in field service operations, enhancing service delivery with AI, leveraging the entire product lifecycle for revenue generation, and translating physical workflows into data.
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Jan 2, 2024 • 17min

Driving Patient Access and Decreasing Tech Debt in Healthcare with AI - with Aaron Chamberlain of Intermountain Health

Aaron Chamberlain, Senior Medical Director of the Musculoskeletal Clinical Program at Intermountain Health, discusses the challenges facing healthcare leaders and the role of AI in reducing administrative tasks. They explore patient access and navigation with AI, addressing tech debt, and strategies for implementing innovative technologies while adhering to regulatory compliance.
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Dec 26, 2023 • 23min

Building Trust in Data Science in Life Sciences - with Bikalpa Neupane of Takeda

Bikalpa Neupane, Head of AI and NLP at Takeda, discusses the challenges of siloed data and trust in data science processes in life sciences. Topics include enabling data science in healthcare, centralizing and integrating healthcare data, the importance of trust in drug discovery, and exploring generative AI models in research.

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