The AI in Business Podcast

In this discussion, Brenda Kahl, Senior Director of Service and Support at Illumina, tackles the urgent training challenges in biotechnology field operations. She highlights how AI and digital tools can streamline workflows, enhance efficiency, and manage costs. Brenda emphasizes the need for adaptable workforce solutions and soft skills over rigid technical knowledge. She also dives into the value of tribal knowledge systems for retaining expertise and navigating talent shortages in a transforming industry. It's a rich conversation about innovation, training, and customer satisfaction!

David Thompson, Chief Technology Officer at American Express Global Business Travel, shares insights on how AI is transforming business travel workflows. He discusses the need for a digital-first approach to enhance sustainability and compliance. David highlights AI's role in predicting travel disruptions and personalizing experiences, balancing corporate policies with traveler preferences. He also emphasizes the importance of safety measures, offering real-time updates to ensure traveler security while navigating ongoing challenges. This conversation reveals the future potential of AI in reshaping global business travel.

In this discussion, Jane Chen, Director of Commercial Analytics for Women’s Cancer at Novartis, shares her expertise on the hurdles in identifying patient groups with rare diseases. She emphasizes the impact of HIPAA regulations on data privacy and the challenges posed by fragmented data sources. Jane also highlights the innovative potential of generative AI in transforming patient experiences, insisting on the importance of integrating commercial data to improve healthcare workflows. Her insights shine a light on the evolving landscape of life sciences analytics.

Juan Lavista Ferres, Microsoft’s Chief Data Scientist and Corporate Vice President, discusses his visionary book 'AI for Good,' promoting altruistic AI solutions. He highlights AI's role in tackling global health issues and the need for responsible technology alignment with human values. The conversation also covers the challenges in medical diagnostics like skin cancer detection and the innovative use of AI in pediatric healthcare to combat childhood blindness. Ferres emphasizes the importance of context for sustainable tourism and the ethical responsibilities tied to AI advancements.

Poonam Goyal, Sector Head and Senior eCommerce and Athleisure Analyst at Bloomberg Intelligence, shares insights on the booming athleisure market and its implications for retail trends. She connects the rise of athleisure to remote work and changing consumer preferences post-pandemic. Poonam highlights Nike's competitive challenges and explores the lucrative potential of China's athleisure market. She also discusses how businesses leverage data and AI for better personalization and conversion, emphasizing the importance of adapting to evolving market dynamics.

Dr. Raghav Vadhera, Lead Technical Architect for AI/ML at Raytheon Technologies, dives into the complexities of public-private partnerships. He discusses how to align objectives, navigate regulatory challenges, and bridge cultural differences in these collaborations. Dr. Vadhera emphasizes the power of evidence-based strategies for AI adoption, enhancing decision-making and transparency. He also shares insights on the critical role of pilot programs in mitigating risks and the importance of building trust through stakeholder engagement and demonstrating social impact.

Joe Meloche, Business Line Manager for Service at Atlas Copco, discusses the challenges in field services, the 'brain drain' in the industry, and the use of AI to capture tribal knowledge. The podcast delves into visual elements, equipment complexity, automation, workforce adaptation with AI, and proactive approaches in field services.

Chris Helsel from Goodyear discusses tire intelligence and its role in driving transportation efficiencies with AI, including maintenance and autonomous vehicles. He also talks about Goodyear's strategy in investing in startups like Revel and Gatik for future growth.

Prashant Natarajan from H2O.ai discusses generative AI in healthcare on this episode. They cover its impact on medical imaging, drug patents, and language interactions. The conversation also explores the transition to small AI models, AI in public healthcare, and the potential of generative AI in drug development and data privacy.

Join Nishtha Jain from Takeda Pharmaceuticals as she explores how AI boosts efficiencies in drug development. Delve into AI's impact on drug discovery, compliance workflows, and data quality in the life sciences sector. Learn about driving AI implementation with executive buy-in and its transformative potential in the industry post-COVID-19.