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The AI in Business Podcast

Latest episodes

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May 26, 2023 • 18min

The Value of Topic Search in Detecting Signals with ROI - with Ben Webster of NLP Logix

Today’s guest is NLPLogix Modeling and Analytics Lead and Data Scientist Ben Webster. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Ben joins us on the program to discuss topic search as a business capability and the value of detecting meaningful signals originating both inside and outside the organization. Together with Emerj Senior Matthew DeMello, Ben addresses the challenges in this emerging discipline and how to connect results to hard ROI. This episode is sponsored by NLP Logix. To learn more about Emerj Media and how to reach the Emerj audience, visit emerj.com/ad1.  
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May 23, 2023 • 23min

The Future of Healthcare in Large Language Models - with Ylan Kazi of Blue Cross Blue Shield

Today’s guest is Ylan Kazi, Chief Data Officer at Blue Cross Blue Shield of North Dakota. Ylan returns to the program in conversation with Emerj Senior Editor Matthew DeMello to discuss how AI is changing the intimacy and accuracy of diagnostics in ways that revolutionize how healthcare leaders look at the patient experience. In comparing relevant use cases from large language models and the potential of new platforms like ChatGPT, Ylan focuses on where emerging healthcare AI capabilities are finding serious ROI. If you’re interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI professionals, visit emerj.com/p1.  
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May 16, 2023 • 34min

From Homework to Real Work: What Generative AI Means for Every Business - with Ori Goshen of AI21 Labs

Today’s guest is Co-Founder and Co-CEO of AI21 Labs, Ori Goshen. AI21 Labs is a Tel Aviv-based software company specializing in natural language processing-based systems. In conversation with Emerj CEO and Head of Research Daniel Faggella, Ori expounds on generative AI use cases that carry true ROI potential for every business and where the technology is expected to take us over the next decade. Together, they offer analyses of genAI’s capacity as an “autocomplete”-style technology and where comparisons between the two begin and end. This episode is sponsored by AI21 Labs. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.  
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May 11, 2023 • 27min

What Artificial Intelligence Means for Retail - with Asha Sharma of Instacart

Today’s guest is Instacart Chief Operations Officer Asha Sharma. She joins us on the program to discuss the biggest challenges facing retail leaders in the post-COVID world and how data is playing a major role in their solutions. Throughout, she pulls from her experience in the grocery space to underscore how AI use cases in fraud, personalization, and customer “inspiration” represent converging vectors in a new, transformative, and digitally-driven approach to eCommerce. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1. 
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May 9, 2023 • 41min

AI and the Future of Propaganda - with Nell Watson of Apple

Today’s guest is Nell Watson, Executive Consultant Philosopher at Apple and AI Ethics Maestro at the IEEE Standards Association. Nell also leads a host of initiatives in teaching machines prosocial behavior and resolving cultural conflicts. She joins the AI in Business podcast to talk about the potential of AI to promote propaganda efforts through the lens of ‘zersetzung’ – a psychological espionage strategy developed during the Cold War where operatives wage warfare with a target’s sanity. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.  
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May 5, 2023 • 20min

Managing Model Development - with Katie Bakewell of NLP Logix

Today’s guest is NLP Logix Modeling and Analytics Lead and Data Scientist Katie Bakewell. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Katie joins us on the program to discuss the data science lifecycle and what business leaders can do to avoid challenges in model development. Together with Emerj Senior Matthew DeMello, Katie offers best practices for detecting where models are misreading the reality of the results on the ground and how to adjust for changing circumstances and business strategies. This episode is sponsored by NLP Logix. Learn more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
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May 2, 2023 • 21min

The Impact of AI on Labor Challenges in Fulfilment - with Samay Kohli of GreyOrange

Today's guest is the Co-Founder of GreyOrange, Samay Kohli. GreyOrange is a warehouse robotics and software company that works in apparel, retail, consumer electronics, and home improvement, among other industries. In conversation with Emerj Senior Editor Matthew DeMello, Samay discusses the labor shortages facing warehouses and where 'real, tangible' AI is making a difference in helping fulfillment agents optimize their workflows. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show! 
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Apr 25, 2023 • 18min

AI for End-to-End Supply Chain Maintenance - with Geoffrey Smalling of Flexport

Today's guest on the 'AI in Business' podcast is Geoffrey Smalling, VP of Engineering at Flexport, a global logistics company with a multi-billion dollar valuation. In conversation with Emerj Senior Editor Matthew DeMello, Geoffrey explains how different global supply chain problems look end-to-end than any specific "link" in the chain, even as the world economy puts COVID in the rearview mirror. Later, they pull apart use cases in global brands and wholesale distribution and pull apart the balance between data collection and visualizing the most critical information in their user dashboards. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
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Apr 20, 2023 • 28min

Fighting Fraud in Retail and eCommerce - with Eyal Raab of Riskified

Today’s guest is Eyal Raab, Vice President of Business Development and Sales for Riskified, a publicly traded Saas company that specializes in fraud and chargeback prevention. In conversation with Emerj Senior Editor Matt DeMello, Eyal talks about the impact of AI in preventing forms of eCommerce fraud, including using merchant goodwill policies against them, such as empty box fraud. Because of the multiple layers and players in eCommerce, many of these applications bear a striking resemblance to others in KYC compliance in financial services and predictive maintenance for manufacturing. This episode is sponsored by Riskified. Learn more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
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Apr 18, 2023 • 24min

AI for Customer Experience-Focused Marketing - with David Greenberg of Conversica

Today’s guest is Conversica Chief Marketing Officer David Greenberg. Together with Emerj Senior Editor Matthew DeMello, David explores the biggest challenges for sales and marketing teams trying to turn leads into opportunities. Later, they examine where data is making a difference in solving those challenges in helping enterprises grow their outbound in a manageable way that insulates themselves from the friction of high SDR turnover. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

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