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Creating the World's Best Client Experience

Latest episodes

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Sep 12, 2024 • 24min

Finding Your Edge and What It Means

In this episode of Creating the World's Best Client Experiences, I introduce the Entrepreneur's Edge, a three-session coaching program focused on helping entrepreneurs identify revenue growth within their existing business structures. I discuss common challenges related to messaging and traction, emphasizing the importance of honing unique value propositions over creating new offerings.I encourage a service-oriented perspective, helping business owners discover valuable assets within their current operations. I provide thought-provoking prompts to inspire introspection and reveal monetization opportunities.As we approach 2025, resilience and adaptability remain crucial, and the Entrepreneur's Edge aims to unlock additional income potential with tailored strategies.HIGHLIGHTS:12:15 Exploring Your Value Proposition14:18 Identifying Your Strengths20:05 Daily Habits and Personal Branding21:50 Emphasizing Multiple Income StreamsSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Sep 5, 2024 • 45min

The TRUST Tipping Point with Mike Schmidt and AJ Rivera

Mike Schmidt and AJ Rivera, co-founders of AnchorWave and experts in digital marketing, dive deep into the importance of trust in the buyer's journey. They discuss how consistent messaging and a robust online presence can enhance consumer confidence. The duo highlights the value of reputation management and the significance of personal branding, urging businesses to connect authentically with their audience. Furthermore, they share their journey of transitioning from one-off projects to stable, recurring revenue models for sustainable growth.
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Aug 29, 2024 • 33min

All About Franchising with Greg Mohr

In this episode of Creating the World's Best Client Experiences, I chat with Greg Mohr, the Franchise Maven, about franchising and its opportunities for aspiring entrepreneurs. Greg shares his journey from managing Taco Bell to leveraging the support of proven business models in franchising. We discuss the investment landscape, addressing misconceptions about costs and highlighting various options from service-based franchises to brick-and-mortar locations.Our conversation includes the importance of systems for client satisfaction, the need for coachability among franchisees, and practical advice on where to begin exploring franchising, featuring resources like the International Franchise Association and Greg's free guiding book. This episode is a concise and empowering look at how franchising can transform your entrepreneurial journey.HIGHLIGHTS:14:03 Exploring Franchise Basics15:55 Resources for Franchise Research17:31 Overcoming Franchise Challenges18:32 Guiding Future Franchise Owners24:42 Success Stories in Franchising30:30 Advice for Aspiring FranchiseesCONNECT WITH GREG:WebsiteFacebookInstagramMENTIONED IN THIS EPISODE:International Franchise AssociationSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Aug 22, 2024 • 25min

5 Takeaways from Being at Live Events

In this episode, I discuss the transformative impact of in-person events and the key lessons learned from attending over 15 gatherings in the past 18 months.I highlight the importance of "putting yourself in the room" to inspire creativity, embracing openness for unexpected insights, and the financial benefits of genuine networking.I emphasize the need to focus on meaningful relationships rather than transactional exchanges and encourage you to seek out in-person opportunities to foster personal and professional growth.HIGHLIGHTS:12:17 Embracing New Opportunities14:03 Intentions and Unexpected Outcomes17:35 Revenue Generation through Events18:32 Building Meaningful RelationshipsSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Aug 15, 2024 • 42min

The Ignite Your Boldness Retreat Experience with Jaclyn Strominger

In this episode of Creating the World's Best Client Experiences, I dive deep into the intricacies of client engagement with my guest, Jaclyn Strominger, a high-performance coach and transformational leader.Jaclyn and I discuss how she defines the client experience through her work, specifically touching on her upcoming retreat, "Ignite Your Boldness: Unlock Your Potential, Drive Your Future," set in the breathtaking backdrop of Lake Tahoe this fall. The retreat is an opportunity for participants to redefine their personal and professional missions and learn how to implement strategies for growth through her LEAP framework: Leveling Up Communication, Energy, Action, and Performance.We explore the significance of aligning personal values with business goals, emphasizing the importance of having a clear achievement code—an internal compass that guides decision-making and interaction with clients. Jaclyn shares her philosophy on why communication with oneself is equally as vital as with clients. We touch on the profound effects of maintaining a positive internal dialogue and its correlation to how one operates within their business. It's evident that how we perceive ourselves plays a considerable role in how we present our businesses and how clients perceive us.A central theme of our discussion is the necessity of continual evolution in business practices. We highlight the concept of "MMA"—Measure, Monitor, Adjust—as a pivotal method for navigating the post-pandemic landscape where businesses can easily find themselves either stagnating or thriving. Many entrepreneurs are caught in the trap of scarcity mentality, leading to overworking without tangible results. I advocate for recognizing the power of networking and continual engagement as a means of propelling business forward.HIGHLIGHTS:13:06 Maintaining Business Momentum17:07 The Importance of Networking20:17 The Ignite Your Boldness Retreat23:48 Designing the Retreat Experience26:32 Understanding the Achievement Code30:17 Transforming Businesses with ClarityCONNECT WITH JACLYN:WebsiteLinkedinFacebookInstagramSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Aug 8, 2024 • 33min

My Thoughts on Future Proofing Your Business and What That Looks Like

Alison talks about the concept of future-proofing businesses in the wake of the pandemic, emphasizing the importance of preparing for unexpected changes and challenges. She reflects on the impact of the pandemic on various industries, particularly the health and fitness sector, and the lessons learned about the need to adapt and safeguard businesses against uncertainties.Alison stresses the necessity of constantly evaluating and adjusting business strategies to stay ahead of changing trends and ensure resilience. She underlines the significance of flexibility, innovation, and open-mindedness in navigating business challenges and staying relevant in evolving markets.Alison delves into practical strategies for future-proofing businesses, such as adopting a hybrid model combining in-person and online services, utilizing a rule of three strategy involving messaging, networking, and podcasting, and maximizing monetization opportunities within existing business offerings. She encourages business owners to embrace authenticity, consistently reach out to clients and collaborators, and continuously evolve their approach to meet changing demands.HIGHLIGHTS:3:46 Importance of Future-Proofing10:13 Future-Proofing Mindset22:50 Hybrid Business Model Strategy27:37 Utilizing Podcasting for Business GrowthSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Aug 1, 2024 • 42min

Happy 5th Birthday! 5 Thoughts Around Podcasting and Boosting Your Personal Brand

In this episode, I reflect on the five-year journey of podcasting, discussing the impact it has had on building a personal brand and business. I share five key perspectives on the significance of podcasting for personal branding and growth.The first perspective focuses on how a personal brand is crucial for success and how a podcast can help establish brand authority. I highlight the importance of sharing valuable content to connect with audiences and build trust.The second perspective emphasizes the power of podcasting in expanding your reach and making valuable connections. I reference specific episodes featuring guests who share insights on branding and client connections. These interactions have led to collaborations and business opportunities, showcasing the networking potential of podcasting.The third perspective delves into using podcasting as a marketing tool to promote services and offerings. I discuss how podcasts can serve as a platform for sharing expertise and attracting clients. I mention episodes where I introduce my agency's approach and provide insights into monetizing opportunities through podcasts.Next, I explore how podcasting can contribute to building a virtual footprint and enhancing online presence. I stress the importance of leveraging podcasts for search engine optimization and sharing valuable insights with a wider audience. I refer to specific episodes where I discuss strategies for improving virtual visibility and reaching a broader online audience.Lastly, I touch upon the role of podcasting in improving client connections and business growth. I talk about the monetizing opportunities presented by podcast sponsorships and partnerships. By featuring clients and collaborators on the podcast, I showcase the networking potential of podcasting for business expansion and revenue generation.Overall, this episode celebrates the milestones of my podcasting experience while highlighting the multifaceted benefits of podcasting for personal branding, business growth, and networking opportunities.A BIG thank you to all of my listeners, brilliant guests and my phenomenal team! Cheers!HIGHLIGHTS:4:52 Purposeful Podcasting for Business Growth6:25 Importance of Building a Personal Brand15:04 Building Personal Brand Through Consistent Podcasting20:33 Monetizing Opportunities Through Podcasting23:37 Making Meaningful Connections Through Podcasting26:50 Showcasing Collaborations and Partnerships27:32 Leveraging Podcasting for Marketing32:38 Building a Strong Virtual Footprint38:44 Monetizing and Building ConnectionsSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Jul 25, 2024 • 22min

3 Thoughts on Changes in Customer Spending Habits

Join Alison as she shares about the evolving service-based industry and the importance of adapting business models to meet changing consumer preferences. She explores key trends such as the demand for unique customer experiences, shifts in consumer spending habits, and the value of providing easily accessible entry points for customers.Alison's insights underscore the need for businesses to prioritize customer experience, diversify offerings, and remain responsive to market trends to succeed in today's dynamic service landscape.HIGHLIGHTS:3:06 Trends Affecting In-Person Businesses6:12 Impact of Changes on Direct Sales Companies11:57 Transition to Affiliate Models16:34 Shift in People's Spending HabitsSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Jul 18, 2024 • 34min

Recharging Your Memory with Brain Sprouts with Vicki Mizel

In this episode, Alison interviews Vicki Mizell, a memory regeneration expert and published author, discussing how to improve memory and overall brain health. Vicki shares her personal journey of discovering a memory system that transformed her life and helped her overcome memory challenges.Vicki explains that memory can be affected by various factors such as stress, grief, nutrition, sleep deprivation, and life changes. She introduces a memory system that involves creating visual, action-oriented, and unusual mental images to enhance recall. This technique helps organize information in a way that aligns with how the brain naturally learns. Vicki and Alison discuss the power of visualization in memory retention and how incorporating this method can boost cognitive abilities.The conversation delves into practical tips for improving memory, including engaging in regular exercise, maintaining a protein-rich diet, and practicing the memory system through visual imagery. Vicki highlights the importance of holistic approaches to brain health, including nutrition, exercise, and finding purpose-driven activities. She also addresses the impact of grief and loss on memory and provides insights on the brain's healing process during challenging times.HIGHLIGHTS:3:01 Understanding Memory in General5:39 Memory System: Creating Visual Associations7:01 Importance of Recall in Memory11:48 Developing Visual Memory24:01 Inherited DNA and Memory Talents26:24 Impact of Nutrition on MemoryCONNECT WITH VICKI:Brain Sprouts websiteBooks:Love RemembersA Sister's LoveSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
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Jul 11, 2024 • 31min

3 Tips on Building an Online Audience if I Were Beginning Again

If you were to start your business again or even start a new one, what would you do?Alison delves into ways to massively enhance customer value and ensure genuine transformation for clients. She reflects on the evolution of business models over the years, emphasizing the importance of adapting to the digital world's changes to effectively connect with a global audience and innovate. Alison discusses the overwhelming options available to modern business owners and the necessity of focusing on significant needle movers in business strategies.This episode offers 3 tips on leveraging social media strategically to connect with potential clients, focusing on engaging content creation, networking, and productive online interactions. It's important that you're dedicating specific, intentional blocks of time for social media activities, emphasizing quality over quantity in engagement and Alison emphasizes the significance of simultaneously making offers and building an audience to establish a robust online presence for long-term success.HIGHLIGHTS:5:55 The Importance of Simultaneously Making Offers and Building an Audience13:02 Leveraging Social Media Strategically for Business Growth17:35 Establishing Targeted Ways for People to Join Your Business23:51 Harnessing the Power of Podcasting for Online ExposureMENTIONED IN EPISODE:Monetizing More of What You're ALREADY Doing in Your Business (2 part series)Episode 61Episode 63SPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

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