Creating the World's Best Client Experience
What really goes into a Client Experience?
This show takes a closer look at client experiences and the different elements we use to help enhance and produce REAL transformation. Client Experiences are more than just a 'transaction', they can be a space and vehicle which allows people to make amazing quantum shifts in perspective, which ultimately leads to REAL change going forward. In shining a light on how client experiences look, we illustrate how self-care looks for our businesses. On this show we talk to industry leaders, business owners, entrepreneurs and thought leaders in the coaching and service industry spaces on how they are creating amazing client experiences in a post pandemic world. We talk about the challenges, as well as the wins and what lessons and takeaways can mean for us going forward. Whether your experiences are in person at retreats or events or are online or both, we want to talk to you!
Latest episodes
Jul 4, 2024 • 30min
The Success Formula for Well-being as a Business Leader with Tasia Duske
This interview focused on building successful team dynamics and well-being as a leader in the workplace. My guest, Tasia Duske, discussed how she transitioned from clinical psychology to team building, emphasizing the importance of positive psychology in enhancing workplace relationships and productivity. Tasia introduced the PERMA framework by Martin Seligman, which breaks down happiness and well-being into positive emotions, engagement, relationships, meaning, and achievement.To implement the well-being framework in the workplace, Tasia suggests starting with small daily actions, such as expressing gratitude, engaging in physical activity, or fostering relationships. She compared these actions to collecting coins to accumulate positivity and well-being over time. Lastly, she emphasized the importance of creating a supportive and inclusive workplace culture that values employee health and well-being.HIGHLIGHTS:10:19 PERMA Framework and Creating Your Own Level14:24 PERMA Plus Pie Framework: Enhancing Happiness and Well-Being17:52 Customizing Wellness Programs in the Workplace22:41 Main Roadblock: Time and Budget Constraints24:00 Creating Your Own Level with the 100 Coins 1-Up ChallengeCONNECT WITH TASIA:Email Tasia hereLinkedinSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Jun 27, 2024 • 28min
Unpacking the Retreat Launch Lab (Behind the Scenes)
Drawing on her extensive experience in the health and fitness industry, Alison unveils the creation and insights behind her recent three-day masterclass, the Retreat Launch Lab.Alison delves into the challenges and rewards of organizing retreats, aiming to demystify the process for business owners and provide a taste of her expertise. She shares her strategy for promoting the masterclass, including leveraging her existing audience.During the masterclass, Alison provides valuable teachings on retreat planning essentials, including defining the retreat promise, planning logistics, and pricing strategies to avoid financial pitfalls. She offers a glimpse into the success of the masterclass, underscoring the importance of a structured follow-up process post-masterclass.If you're interested in getting access to the recordings of this masterclass, CLICK HERE!HIGHLIGHTS:11:29 Designing the Retreat Launch Lab15:05 Promoting the Retreat Launch Lab19:34 Reflections on the Masterclass20:05 Follow-Up Process and Offer StrategySPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Jun 20, 2024 • 35min
Behind the Scenes of The Life School with Elona Lopari
Maximizing customer value and transformation is what it's all about. My guest, Elona Lopari, CEO of The Life School, emphasizes aligning purpose with business growth, branding, marketing, and team-building.She advises niche market focus before expansion, addressing challenges like cash flow and scalability. Elena highlights the CEO's role in informed decision-making and ROI, stressing timing and alignment for business growth.HIGHLIGHTS:5:58 Finding Purpose in Business11:12 Impact of Personal Development16:15 Value of Branding19:56 Creating a Socially Conscious Brand22:22 Common Struggles in Business28:37 Key Business Growth AdviceCONNECT WITH ELONA:WebsiteFacebookSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Jun 13, 2024 • 33min
The Retreat Launch Lab: Behind the Scenes
In this episode, I share my view on maximizing customer value in business through successful retreat offerings and introduce the Retreat Launch Lab, a masterclass for entrepreneurs looking to create impactful retreat experiences.I emphasize the importance of clear promises, simple planning, fair pricing, and fair compensation for retreat leaders. Join me in unlocking the potential of retreats as a powerful business tool by signing up for the upcoming masterclass below.The Launch Lab MasterclassHIGHLIGHTS:12:43 The Importance of Retreat Launch Lab16:11 Details and Dates for the Three-Day Masterclass20:55 Planning and Execution Process of Retreats24:29 How to Price Retreats for SuccessSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
Jun 6, 2024 • 33min
Sharing Your Story in Print with Michael DeLon
Join me as I speak with Michael DeLon, the Paperback Expert, about using books to position yourself as an expert in business.Michael advocates for creating emotional connections through storytelling, focusing on long-term relationships, and delivering exceptional client experiences. He shares insights on team empowerment, guarantees his book services, and encourages connecting more with others.I can't stress enough the enduring importance of values and relationship-building for long-term business growth. You're going to love this episode!HIGHLIGHTS:3:17 The Importance of Writing a Book for Your Business5:19 Building the Prospect Journey and Client Relationships9:40 Balancing Automation and High-Touch Client Experiences11:33 The Value of Long-Term Relationships in Business17:38 Emphasizing Client Referrals and Relationships19:38 Leveraging Social Media for Relationship Building28:35 The Process of Writing a Book with Michael DeLonCONNECT WITH MICHAEL:Paperback Expert websiteFacebookYouTubeSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
May 30, 2024 • 33min
Behind the Scenes from the Path to Profit Summit
Excited to share details of the inaugural Path to Profit Summit held in Key West, Florida, sharing my vision behind the event and reflecting on the learning curve of organizing such an event.I can't emphasize enough the importance of boutique events in business, allowing for deeper connections and relationships among attendees. There's huge value in forming meaningful connections and collaborations at smaller events compared to larger conferences.Listen in as I share key takeaways from the summit, such as the significance of storytelling in building connections and relatability, as well as the impact of authentic sales techniques in business growth. There's a need for entrepreneurs to hone their skills, position themselves strategically, and adapt to the evolving business landscape.HIGHLIGHTS:3:26 Importance of Boutique Events in Business9:15 Building Inspiration from Other Events17:23 The Power of Sharing Stories24:11 Positioning Yourself for Success in BusinessSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
May 23, 2024 • 45min
Building Wealth in Your Network and Future with Kelly Resendez
In this episode, we chat with Kelly Resendez, co-founder of GoBundance, about the journey successful women take to align their careers with purpose and balance. Kelly highlights the importance of authenticity, mindset, and community support in achieving success without sacrificing personal well-being.She shares insights on overcoming self-sabotage, embracing mentorship, and making impactful decisions in business and life. The episode offers practical strategies and inspiration for women aiming to create fulfilling lives and businesses.HIGHLIGHTS:5:50 Influence of Personal Experiences7:49 Struggles of Successful Women Business Owners9:22 Understanding Abundance and Wealth11:19 Defining Financial Freedom13:50 Success Stories: Leaving W-2 Jobs20:45 Challenges Faced by Women Business Owners24:56 GoBundance Community Creation32:00 Overcoming Challenges in Growing Community36:13 Building Know, Like, Trust with CommunityCONNECT WITH KELLY:WebsiteFacebookInstagramSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
May 16, 2024 • 34min
Monetizing More of What You're Already Doing in Your Business (part 2)
Part 2 is a continuation on monetizing what one is already doing in their business, highlighting a subtle shift in messaging rather than creating multiple offers.There's a difference between creating multiple offers and monetizing existing aspects of one's business, to look at what they are already doing and identify opportunities for monetization.This episode provides examples of how businesses can leverage challenges, mini containers, and a piece of the pie strategy to offer condensed versions of their services or products to attract and engage new clients. There really is an advantage to simplicity and clarity in these offerings to drive traffic and provide tangible results for clients.SPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
May 9, 2024 • 42min
Finding the Evidence with Natalie Shortsleeve
In this episode, we explore the world of client experiences with Natalie Shortsleeve, a nutrition and mindset coach focusing on habit and behavior change for lasting results.Natalie discusses the crucial role of mindset in achieving goals and shares her journey from overwork to becoming a wellness expert. She emphasizes the power of positive affirmations and shifting beliefs to align with desired outcomes.Our conversation culminates in the concept of a "better fit life," integrating mindset work, nutrition, and exercise for holistic well-being. Natalie's dedication to empowering clients towards lasting change and personal growth shines through, inviting listeners to connect with her for support on their own journeys.HIGHLIGHTS:5:22 Finding Identity26:00 Mindset and Eating Habits31:11 Marketing Challenges35:05 Balancing Growth35:16 Celebrating WinsCONNECT WITH NATALIE:Her WebsiteInstagramFacebookSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
May 2, 2024 • 32min
Monetizing More of What You're ALREADY Doing in Your Business
In this episode of "Creating the World's Best Client Experience," I discuss the importance of businesses adapting to online competition and the need for a unique strategy for growth.I share insights on monetizing brands, creating hybrid models, and identifying hidden revenue potential. By leveraging existing skills effectively and embracing innovation, entrepreneurs can expand revenue streams and solidify their brand presence in a competitive market.Stay tuned for part 2 on this topic and be sure to join me for more insights at the upcoming "Path to Profit Summit." You can register here.HIGHLIGHTS:2:43 The Shift Towards Monetizing Your Brand8:25 Unlocking the Power of Monetizing Your Work14:47 Introducing Micro Offers for Audience Building16:41 Understanding Buying Behavior and Decision-Making19:02 Key Questions to Unlock Monetization Potential28:32 Leveraging Long-Term Business Strategy for GrowthSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS
