Creating the World's Best Client Experience

Sharing Your Story in Print with Michael DeLon

Jun 6, 2024

33:19

Join me as I speak with Michael DeLon, the Paperback Expert, about using books to position yourself as an expert in business.

Michael advocates for creating emotional connections through storytelling, focusing on long-term relationships, and delivering exceptional client experiences. He shares insights on team empowerment, guarantees his book services, and encourages connecting more with others.

I can't stress enough the enduring importance of values and relationship-building for long-term business growth. You're going to love this episode!

HIGHLIGHTS:

3:17 The Importance of Writing a Book for Your Business

5:19 Building the Prospect Journey and Client Relationships

9:40 Balancing Automation and High-Touch Client Experiences

11:33 The Value of Long-Term Relationships in Business

17:38 Emphasizing Client Referrals and Relationships

19:38 Leveraging Social Media for Relationship Building

28:35 The Process of Writing a Book with Michael DeLon

CONNECT WITH MICHAEL:

Paperback Expert website

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