In this episode, Alison sits down with Nick Mornard, a multifaceted entrepreneur hailing from Belgium and currently thriving in the travel industry in Southwest Florida. They delve into the multifaceted nature of customer experiences, emphasizing that they extend beyond mere transactions and sales. Nick brings an exciting perspective as he shares his journey from professional basketball player to travel entrepreneur, offering valuable insights on how he enhances customer value through authentic engagement and personalized service.Nick opens up about his transition from Belgium to the U.S. in 2013, including his initial struggles with language and cultural adaptation. He shares how a serious injury derailed his basketball ambitions, prompting him to seek alternative paths to success through hard work in door-to-door sales and learning from mentors. This resilience eventually led him to establish his own travel agency three years ago, inspired by his passion for travel and the flood of inquiries he received from friends about his adventures. His story is a testament to the fact that success often emerges from unexpected turns in life.Nick highlights the growing demand for travel experiences in today's world, explaining how travel serves as a powerful mechanism for personal growth and relationship-building. He articulates the need for businesses to focus on not just meeting, but exceeding client expectations, a principle he applies in his agency by thoroughly understanding his clients’ preferences and tailoring trips that align with their passions and interests. Nick emphasizes the importance of building genuine relationships and fostering a sense of trust with clients. Through his meticulous approach to planning trips, he seeks to deliver not just satisfactory experiences, but unforgettable memories.Leadership emerges as a key theme in the conversation, and Nick reflects on the qualities that separate effective leaders from mere managers. He discusses the significance of embodying authenticity, serving as a mentor, and acting as a catalyst for others to overcome their challenges. He draws parallels between leadership and travel planning, illustrating that like a good leader, a great travel advisor must navigate clients through uncertainties and provide valuable insights to ensure enriching experiences.HIGHLIGHTS:2:45 Nick's Journey to Entrepreneurship8:37 How Nick Helps His Clients14:10 Customer Service and Over-Delivering14:58 Mindset is My Degree21:03 Documenting the Leadership Journey24:27 Embracing the Process of BecomingCONNECT WITH NICK:Website305-753-9288His Book - Mindset is My DegreeSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

In this episode, Alison engages in a deep conversation with her coach, Liz Nicholas, a master mindset coach with over 16 years of experience in guiding individuals through transformative mindset work. They delve into the critical intersection of mindset and business, underscoring the necessity of self-care not only for our personal lives but also for enhancing client experiences and maximizing customer value in business contexts.Liz introduces her signature program, the Mindset Masterclass (MMC), a two-part, 14-week group program renowned for its exceptional results. She explains how her educational background in secondary education and behavioral psychology informs her approach, creating a layered and inclusive learning environment that recognizes different learning styles, personalities, and emotional needs. Throughout their discussion, they emphasize the significance of understanding the underlying science of how our brains operate—specifically, how they are wired for survival and the biological processes that influence our thought patterns and behaviors.A key focus of their conversation is Liz’s no-nonsense approach to mindset, which contrasts sharply with the often-simplistic advice found on social media. She highlights the dangers of pop psychology that suggests people should merely "think positive" without addressing the complex realities of human emotions. Instead, her method emphasizes critical thinking, emotional self-regulation, and the importance of being the "boss" of one's own brain, leading to actual transformative results rather than fleeting feelings of happiness.Their conversation addresses common misconceptions that lead individuals to struggle with mindset work and why many give up on their personal development journeys. Liz discusses the power of data-driven insights and how they can help individuals break free from negative thought patterns, illustrating her points with relatable analogies about the mental weight we carry and the profound impact of adopting a curious, compassionate perspective towards our own thoughts and feelings.HIGHLIGHTS:21:36 Tools for Mindset Mastery31:24 Understanding Mindset Struggles35:21 Encouragement for the Hesitant ListenerCONNECT WITH LIZ:WebsiteHer PodcastThe Mindset Mastery School on FacebookSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

Discover hidden revenue opportunities in your business by assessing your daily activities for client-focused actions. Learn how to leverage industry trends to align your offerings with audience preferences. Engaging directly with your audience can provide valuable feedback that refines your services. Explore innovative health and fitness trends, like float therapy, and consider how AI can help you understand your clientele better. These insightful strategies can lead to actionable change and substantial financial gains.

In this episode, I have the pleasure of speaking with Jeanne Omlor, a business strategist and coach who shares her inspiring journey from struggle to success in the world of coaching. Our conversation dives into the challenges faced when building and scaling a business, especially from a unique perspective—doing so without relying on paid advertising. Jeanne opens up about her initial struggles, revealing how, just five years ago, she found herself in substantial debt as a solo parent, grappling with the daunting task of transitioning to an online presence in a market that didn’t readily appreciate her coaching services.As we discuss how Jeanne overcame these obstacles, she shares the transformative moment when she landed her first high-ticket client just eight weeks after launching her online efforts—an achievement that propelled her toward generating a million-dollar coaching business in just 17 months. She unpacks the process behind this success, distancing herself from the often-glamorized notion of using ads to secure clients. Instead, Jeanne reveals that by focusing on authentic organic marketing strategies, she built relationships and engaged with potential clients meaningfully, urging listeners to recognize the power in direct conversations.Jeanne also provides valuable insights into the distinctions between growing and scaling a business. She defines growing as establishing a sustainable foundation that provides a lifestyle that aligns with one's dreams. Scaling, conversely, involves leveraging existing resources to increase business freedom. This nuanced understanding enables listeners to grasp the importance of solidifying growth before attempting to scale. Moreover, Jeanne shares that fear—particularly the fear of rejection—hinders many aspiring coaches and professionals from recognizing their potential and pursuing their business goals. She believes that detaching from the outcome of a single interaction can cultivate resilience and clarity in their entrepreneurial journey.HIGHLIGHTS:2:36 The Journey from Debt to Online Success7:01 Cracking the Code for High Ticket Clients11:37 The Importance of Authenticity in Business15:05 Embracing Technology in Business24:21 The Mindset of Business Owners28:42 Growing vs. Scaling a Business32:36 Personalized Coaching Strategies35:37 Building a Supportive CommunityCONNECT WITH JEANNE:WebsiteLinkedinInstagramYouTubeFacebookSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

In this episode, Alison interviews Kayvon Kay, a sales expert and founder of Sales Connection. We explore transformative strategies for coaches, consultants, and business owners to reframe their approach to sales conversations.Kayvon challenges the negative perceptions of sales, emphasizing that it's fundamentally about energy, connection, and diagnosing client needs akin to a doctor's role. They talk about the importance of self-belief in sales mastery and the necessity of aligning personal values with professional strategies.Kayvon advocates for meaningful dialogues over aggressive closing techniques, highlighting the significance of empathy and trust in fostering lasting client relationships. Our conversation includes insights from his personal journey, illustrating how resilience and continuous learning play essential roles in achieving sales success.HIGHLIGHTS:1:48 The Meaning of Sales4:16 Transformational Selling8:18 Understanding Client Pain13:58 Sales Process and Mindset20:45 Overcoming Sales Struggles24:35 Personal Challenges and Growth28:44 Service vs. Selling29:47 Making Decisions in BusinessCONNECT WITH KAYVON:The Sales Connection or Kayvon.comFacebookLinkedinYouTubeSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

In this episode of Creating the World's Best Client Experiences, I explore the often-overlooked potential for monetizing existing business offerings. As a coach and entrepreneur, I emphasize the importance of enhancing customer value while ensuring significant client transformations.I discuss three key concepts: leveraging current services and activities to uncover additional revenue streams, refining communication styles to strengthen client relationships, and curating valuable resources that showcase expertise.As the year comes to a close, I encourage you to reflect on your strengths and identify hidden monetization opportunities that can elevate your business without creating new workstreams. Join me in discovering how to strategically harness your existing knowledge for greater success.HIGHLIGHTS:14:50 Exploring ECV: Three Key Opportunities23:34 Communication: Leveraging Your Style28:24 Curating Value: Designing Unique OffersSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

In this episode, I chat with Vijay Rajendran, an executive coach, about how high-performing leaders can enhance client experiences and drive transformational results. We explore the unique challenges faced by founders, emphasizing the importance of empathy, tailored approaches, and effective decision-making.Vijay shares insights on optimizing client interactions, the evolving landscape of startup funding, and the power of authentic storytelling. This conversation provides practical strategies for leaders looking to strengthen client relationships and achieve lasting success.(Previously on The Ultimate Journey of Self-care ep. 304)HIGHLIGHTS:15:54 Shifts in Startup Focus21:10 Trends in Fundraising and Marketing24:24 Navigating Challenges as a Coach28:51 Celebrating Client Wins33:00 Parting Advice on AuthenticityCONNECT WITH VIJAY:WebsiteLinkedinSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

In this episode, I explore the critical connection between self-care and business success while sharing insights from my recent Innovate Retreat for entrepreneurs. This retreat encourages participants to rethink their business models by diversifying their offerings and embracing a mindset focused on serving clients in multiple ways.I discuss my experience facilitating retreats, highlighting processes like “Clear the Clutter” and “Simplify to Amplify,” which help attendees recognize their potential and streamline their operations. I stress the importance of in-person connections and collaborative learning through methods like hot seat coaching. By reflecting on challenges and celebrating achievements, entrepreneurs can reignite their creativity and drive towards their business goals.HIGHLIGHTS:14:03 The Importance of Personal Development15:59 Developing a Belief Statement17:53 Simplify to Amplify Process23:48 The Retreat Process Explained26:28 Key Takeaways from the Retreat30:41 Joining the Innovate MastermindSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

Do you use storytelling in your business? After listening to this episode you'll see why it's important from guest, Tom Jackobs, the Impact Pilot, on the crucial role of storytelling in business. Tom shares his unique perspective, drawing from his background as a pilot to explain how navigating business challenges is akin to flying—navigating the changing winds while maintaining direction toward our goals. The heart of our discussion revolves around strategies for effective storytelling. Tom reveals his journey into storytelling as a business coach, highlighting his background in theater and using public speaking as a marketing tool in his fitness business. His approach involves encouraging clients to identify their "impact moments," those pivotal experiences that resonate deeply on an emotional level. We talk about the significance of structure in storytelling and how sensory details can enrich narratives, making them relatable and memorable.Tom provides practical tips for anyone interested in mastering storytelling. We dive into methods for drafting compelling stories, emphasizing the importance of detail and engagement. He describes how to transform personal stories into powerful tools that convey lessons, a process that often involves revisiting and embodying those impactful moments to truly connect with the audience. Through shared anecdotes—both his own and those of his clients—Tom illustrates how vulnerability can be a strength in storytelling, breaking down the barriers that often prevent individuals from sharing their personal journeys.HIGHLIGHTS:3:37 The Importance of Storytelling5:23 Defining Storytelling7:33 Crafting Engaging Stories10:44 Techniques for Storytelling16:30 The Power of Performance19:37 Understanding Audience Absorption20:50 Overcoming Hesitation in Sharing25:08 The Comeback Story28:52 Building Personal Connections32:55 Actionable Tips for StorytellingCONNECT WITH TOM:WebsiteFacebookYouTubeInstagramSPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS

In this episode I explore the importance of self-care not just for ourselves as entrepreneurs, but also for our businesses as we prepare for the year ahead. As we enter the fourth quarter—a pivotal time for planning and strategizing for the upcoming year—I emphasize the necessity of building a solid client experience that maximizes customer value. It's about ensuring that our clients undergo the transformations we aim to facilitate.I introduce the concept of mini intensives, a trend I've noticed gaining traction in the business arena. As many entrepreneurs begin outlining their plans for 2025, I believe there's a growing demand for specialized, short-term engagements rather than traditional year-long commitments. This format allows for deeper, concentrated focus while not overwhelming either the service provider or the client with excessive commitments. I aim to provide insights into how these intensives can be a strong addition to any business model, enhancing client experiences and potentially increasing revenue without adding complexity.During this discussion, I share what a mini intensive entails and why it could serve as an effective client experience. This unique opportunity enables businesses to delve into specific areas for improvement or growth, rather than skimming the surface of various topics. By concentrating on one aspect, such as enhancing a service or honing in on a particular marketing strategy, practitioners find clarity and actionable steps to implement. I share my observations and discussions with fellow entrepreneurs about this shift toward focused engagements, which often leads to greater satisfaction and transformation for clients.HIGHLIGHTS:18:34 Self-Reflection Questions22:21 Going Deep in Business26:30 Maximizing Business EfficiencySPONSOR:Cellev8Discount code: THEALISONK2024PODCAST WEBSITE & LINKS:Check out the ULTIMATE PODCASTSGet Your Mini Retreat Playbook HEREEMAIL MEVISIT MY WebsiteFIND ME on FacebookFOLLOW ME on TwitterFOLLOW ME on InstagramEXPLORE OUR RETREATS HERE!INNOVATE & GROW for Business and Coaching LeadersINNOVATION AVENUE: Fitness and Self-Care RevolutionJOIN OUR COMMUNITY - Living Your Ultimate Life Through Fitness & Self-CareANDROID USERS leave a REVIEW on PODCHASERAPPLE USERS leave a REVIEW on APPLE PODCASTS