Problem Solvers

How can a small gym compete against a world of big, well-funded chains? In this special episode celebrating Entrepreneur and Yelp's list of America's Favorite Mom & Pop Shops, we take an inside look at Ambitious Athletics in Washington DC — by zeroing in on one customer interaction, and what made it so special. This episode is in partnership with the podcast Behind the Review. Learn more about your ad choices. Visit megaphone.fm/adchoices

An entrepreneur champions countertop butter as a unique butter dish, challenging conventional beliefs about butter storage. They engage the FDA and media, reframe their product as an idea, and expand the market by focusing on the message instead of the product.

How can a small theater compete against a world of big, well-funded entertainment? In this special episode celebrating Entrepreneur and Yelp's list of America's Favorite Mom & Pop Shops, we take an inside look at Illusions Bar & Theater in Baltimore — by zeroing in on one customer interaction, and what made it so special. This episode is in partnership with the podcast Behind the Review. Learn more about your ad choices. Visit megaphone.fm/adchoices

The host discusses the frustration of automated voice assistants and the lack of communication with human representatives. The podcast explores the importance of integrating technologies and the challenges faced in customer service. It also delves into customer call routing and the challenges of change implementation in large enterprises. Improving customer service through cultural alignment and innovative solutions is emphasized.

People say they want eco-friendly products, but they rarely actually buy them. Why? Because their marketing is all wrong. Utah State University marketing professor Ed Stafford explains.  Sponsor: Paper & Packaging Board. Learn more at howlifeunfolds.com/innovation Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

At The Lactation Network, anyone can opt out of any meeting. Why? Because CEO Sarah Kellogg Neff has a philosophy about meetings and company culture — and you need to hear it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Advertising legend David Droga, founder of Droga5 and now head of Accenture Song, explains why there should be more creatives in the C-suite — and why creatives should start seeing themselves as business leaders. Learn more about your ad choices. Visit megaphone.fm/adchoices

Explore the challenges of running a business with tight margins and the importance of adaptability with 'The Flexible Method'. Learn how to navigate crises in the entertainment industry, prioritize employee well-being, and assemble diverse teams for success.

Multiple studies prove it: Sustainable products make people happier, and inspire them to spend more money. We go through the research with Thomas McKinlay of Ariyh.com. Sponsor: Paper & Packaging Board. Learn more at howlifeunfolds.com/innovation Learn more about your ad choices. Visit megaphone.fm/adchoices