The DocPreneur Leadership Podcast

Pre-Orders Only — On Sale Now (% Discount Expires May 31, 2024) - On Sale $14.95 Original Price:$24.99     Release/Ship Date: May 31, 2024 (or sooner, if possible!)   How do your patients feel, really?   We’re not talking about their physical symptoms. We’re talking about their feelings.   Squishy right?   Patients walk into your practice each day with two things: feelings and needs. Typically, the Doctor is amazing at meeting the patient’s physical needs. However, feelings are just as important.   Consider how the patient felt when they waited on hold to make an appointment after navigating an overly complicated phone tree. How did they feel when no one remembered their name when they checked in? How did they feel when the clipboard of forms was given to them again? Or, how did they feel when they were escorted to the exam room, the door closed, and they were left alone with no ETA about when the Doctor would arrive? And how did they feel when your team helped them check out and didn’t explain the bill?   Every patient will leave with a feeling about you and your practice. In today’s rushed and impersonal healthcare environment, patients’ feelings and subsequent actions and reactions are born from their experiences. Think about your last five online reviews. When the patient spent 27 minutes waiting in an empty seating area with no updates from the personnel who sat just ten feet away, gossiping about their coworkers and making endless phone calls, how does that make them feel? When the doctor kept forgetting their name, how did that experience make them feel?   Patients are burning out. I know this because I am a Patient. We all are. We’re feeling unwelcomed, disrespected, rushed, ignored, and undervalued. Most medical office leaders would blame it on bureaucracy, insurance hassles, and busyness and cross their arms, ignore the awkward feelings patients get, and move on with their day. Few are willing to try something different and make the patient feel like they’re at home here.   Fortunately, even science backs us up on this. According to Harvard professor Gerald Zaltman, “95% of purchase decision-making takes place in the subconscious mind”. So, in essence, our emotions drive purchasing behavior and our decision-making 95% of the time. This means that if you and your medical office team are not habitually paying attention to a patient's feelings throughout the entire journey, from start to finish, patients will go elsewhere. Chances are they’ll find someone who pays attention to all the little details that make them feel a certain way about their healthcare beyond the doctor meeting their needs.   Let me be clear: this book does not advocate removing all waiting rooms from our healthcare culture. In many areas, they’re necessary. But we need to do more about addressing the small habits medical offices have become accustomed to under the business of busyness and hiding behind the excuse of “Well, that’s how we’ve always done it.” For patients in today's healthcare culture, the most challenging part is not the actual waiting but when we feel that the medical staff and our Doctors have forgotten about us and don’t meet our expectations. We get a feeling when we’re on the other side of you and your team.   Like it or not, this is a marketing book, but not in the traditional sense. Old-school marketing tells customers (i.e., patients) that you control the message. Today, that theory doesn’t hold water. Today, new school marketing, especially in healthcare settings, says, “The customers (i.e., patients) inform others about you.” This is where feelings get involved, and a simple appointment can turn into a remarkable and memorable story for patients who will tell others about you and your team. You see, it’s about the front office staff talking with the patients until the insurance benefits and bills are really understood. It’s about the smile from the nurse and the conversation about your kids in the exam room while you’re stepping onto the scale. Every Patient who leaves your practice will tell someone else a story. What you and your team do throughout the entire patient journey helps each person “feel” like they really matter to you. It’s gratitude and servanthood in healthcare at its best.   Embracing concierge medicine, doctors and their medical offices plan for, prepare for, and follow habits in their practice that create a meaningful connection with their patients. Patients get a feeling about these practices, and inside this book, we’ll share some of those stories.   "Hospitality is a process, but the patient should never feel processed,” says Tetreault. “Unfortunately, that’s just how it is. We cannot accept that. This new customer service book (and a little marketing) is designed to inform doctors and medical office personnel about better preparing today to exceed patient expectations tomorrow. It will identify everyday healthcare customer service dilemmas and help you and your team navigate the switchbacks and speedbumps so you can lead the patient where you want them to go without that awkward feeling. The ultimate destination isn’t a satisfied patient. It’s a raving storyteller who leaves your practice feeling like 'I feel cared for. I feel seen. I feel heard and I feel like they ALL care about me!'"   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

When decision-makers in healthcare are approached with sound advice, but it arrives at their front door from a source "outside" healthcare, why is it so quickly dismissed?   One might say, "I don't want anyone telling me how to practice medicine?"   The advice may have nothing to do with what happens inside the exam room, but it is about how your staff communicates with your patients in such a way that makes the Patient feel like an inconvenience.   Today, I want to unpack something you may have learned about in your undergraduate studies. It's called the genetic fallacy.   The genetic fallacy is a logical fallacy that occurs when someone dismisses an argument or idea based on its origins or history rather than evaluating the concept on its own merits, not the source. This fallacy assumes that something must be either true or false based on who and where it came from rather than being judged based on its qualities.   For example, a hospital administrator might reject an idea from a Physician simply because it was suggested by someone they don't like or someone with a history of making unpopular suggestions without carefully considering the proposal's strengths and weaknesses. Sound familiar?   Alternatively, a medical practice might continue to invest in a SaaS, EMR, or outdated process because it has always done so. However, whether it is still the best course of action today still needs to be examined.     © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Patients are often treated as inconvenient obstacles. That's not okay with me.   Patient burnout in today's healthcare culture is like cancer. It is slowly growing in every community around the country.   It attaches itself to overworked, stressed out, burned out, 'I'll get to that later,' 'Can I have your name' medical practices across America.   You'll know it has infected your practice when you hear phrases like that. Until one day, you look up, overhear, or like the Terminator, become self-aware of your workplace and realize just how important it is to show gratitude for your patients.  Patients can be fickle customers.   We're emotional. We're needy. We're indifferent. And, sometimes, we're happy to be here. Visiting your Practice is our choice. Every patient is a customer. Every customer has a choice. They vote today with their feet and their wallets. If you don't care, they'll leave, and they'll send one last souvenir in the form of an online review.    The Choice Is Where You Start.   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Dr. Jia Ng's expertise lies in guiding clinicians on effective scientific writing through PublishedMD consulting, empowering them to publish research papers and enhance their professional standing. Dr. Jia Ng, a Board-certified Nephrologist, federally-funded researcher, and founder of PublishedMD consulting.   LEARN MORE AND CONNECT WITH PUBLISHEDMD and Dr. Ng: https://www.publishedmd.com/    Here are some of the few topics we discussed with Dr. Ng on the show today:   Why start publishing papers? Academic writing What are common mistakes when it comes to publishing papers/ academic writing? How to balance clinical work and research work? Academic Medicine Guiding residents/fellows Motherhood in medicine/ in academia / in entrepreneurship.   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Our new podcast episode here at Concierge Medicine Today is with our special guest, Kyle Ryan, Chief Technology Officer at Tebra. Kyle recently wrote this exclusive article, “The Evolving Dynamics of Patient Acquisition in a Consumer-Driven Healthcare Era,” on the changing landscape of healthcare. His article dissects the ways patient expectations for healthcare are shifting and how practices can keep up with these changes.   LISTEN TO FULL EPISODE on iTunes ... WATCH THE WEBINAR VERSION ... JOIN THE COMMUNITY (FREE) ...   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Podcast episode guest, Editor/Author of Concierge Medicine Today joins The DocPreneur Leadership Podcast   “Wikipedia defines the echo chamber effect as ‘The echo chamber effect occurs online when a harmonious group of people amalgamate and develop tunnel vision. Participants in online discussions may find their opinions constantly echoed back to them, which reinforces their individual belief systems due to the declining exposure to other’s opinions.’[2] ”   Editor's Note: This probably doesn't apply to you, but you know places and see faces who do this. We recorded and wrote this blog to remind those whom this does apply to to be kind to other Physicians and stop the peer-to-peer bullying happening in healthcare ... because we just never know what some of you or maybe your colleagues might be going through. Hope you find this helpful, encouraging and a little amusing. :)    LISTEN TO FULL PODCAST EPISODE READ THE EDITOR'S BLOG ON THIS INSTEAD OF LISTENING TO PODCAST   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Today's guest, Author and Editor of Concierge Medicine Today   It is impossible for you to generate word of mouth, new patient referrals when there's nothing actually remarkable for Patients to remark about. We’ve all attended the same workshops and webinars, coaching calls and dry peer-to-peer networking meetings over the years where the advice shared was not at all applicable to your situation and practice. The real success however we've observed is when you get the tiny little details right. It is in the insignificant moments between a Patient and staff member or you and a Patient. I can tell you from experience that it takes teamwork. It takes all of the members of your staff working together to do the little things right that eventually add up to meaningful moments to a Patient. You'd be surprised how little it takes! Get just some of these little things right the next time the Patient is in the office and you'll probably start hearing the remarks before they even leave the building!   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Our Guest is Susan Greeley, MS, RDN, SVP, Castle Connolly Private Health Partners   Today, we are joined by Susan Greeley, MS, RDN, SVP, National Director of Wellness Programming at Castle Connolly Private Health Partners (CCPHP). Our discussion will focus on how physicians navigate, confront, and manage stress during the holiday season. We'll explore the significance of accountability, the role of a Physician Coach, strategies to address stress eating, and much more!   LISTEN TO THIS PODCAST on iTUNES ... WATCH THE ENTIRE VIDEO INTERVIEW HERE ...   Susan is SVP and National Director of Wellness Services at Castle Connolly Private Health Partners (CCPHP), a concierge medicine organization, where she runs the SENS Solution® Wellness Program focused on four wellness pillars: sleep, exercise, nutrition, and stress management. In 2021 CCPHP launched the SENSe of Wellness podcast, hosted by Susan.   Links Mentioned Castle Connolly Private Health Partners (CCPHP): https://ccphp.net/ CCPHP SENS Program: https://ccphp.net/sens   Susan's "A SENSe of Wellness Podcast" provides resources for building lasting wellness habits. The podcast covers sleep, exercise, nutrition, and stress management to inspire and empower listeners toward better health.   Susan brings nearly three decades of expertise as a registered dietitian nutritionist (RDN) and health and wellness professional. Throughout her career, she has played a key role in developing and implementing lifestyle change programs centered on stress and weight management, as well as physical activity. She is the author of a diet and cookbook called “Cooking with Trader Joe’s: Lighten Up!” and has also created and hosted two television cooking series: “Lighten Up with Susan Greeley” and “Simply Healthy.”   As an expert in food, nutrition, and wellness, Susan focuses on weight management, preventing and managing chronic diseases, wellness and lifestyle coaching, integrative nutrition, culinary medicine, and healthy cooking. Additionally, she has served as a consulting nutritionist for over a decade with the Executive Health Program at Atlantic Health System in Morristown, NJ, and is a Chef Instructor in the Health Supportive Culinary Arts program at the Institute of Culinary Education in New York City.   Susan is affiliated with several organizations, including the National Wellness Institute (NWI) and the Academy of Nutrition and Dietetics (AND). She is also a member of the AND's Dietitians in Integrative & Functional Medicine (DIFM) and Food and Culinary Professionals (FCP) practice groups. Susan earned her Master of Science in Nutrition Communication from Tufts University in Boston and completed her Bachelor of Science in Dietetics at Miami University in Oxford, Ohio.   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Our guest is Peter C. Yesawich, PhD who co-wrote the new book with Dr. Stowe Shoemaker, Ph.D.   Most people can agree that their service experiences with hospitals, clinics, and physicians are inadequate compared to their service experiences with hotels, resorts, and restaurants. So then, what would their experiences be like if healthcare providers served them the same way hospitality providers do?   CLICK HERE TO LEARN MORE ABOUT THE BOOK on AMAZON: https://www.amazon.com/Hospitable-Healthcare-Just-Patient-Ordered/dp/1954676514   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Our guest is Andrea Kowalski, Senior Vice President of Products at Tebra, a leading cloud-based healthcare technology platform.     In 2021, Kareo and PatientPop merged to form Tebra, and Andrea enthusiastically accepted the opportunity to oversee the integrated Tebra product team. Andrea joined Kareo in 2018.   Questions Discussed In Today's Webinar + Podcast Include: Online appointment scheduling is one of the essential digital experiences sought by healthcare consumers. How does offering online scheduling options benefit both patients and medical practitioners? Waiting on hold can be frustrating for patients. What are some strategies or technologies that medical practitioners can implement to reduce hold times and provide patients with more control over their scheduling experience? Effective communication between patients and providers is crucial for better healthcare outcomes. How can a digital patient portal with two-way messaging improve communication and empower patients to manage their own conditions? What would you say are the main advantages of telehealth, and how can it complement traditional in-person care? How can embracing digital technologies, such as online scheduling, digital communication, and telehealth, contribute to better patient engagement, satisfaction, and overall practice success in this digital age? As we move towards a digital future in healthcare, what challenges or barriers might medical practitioners face when implementing?   About Tebra   In 2021, with a combined mission to unlock better healthcare, Kareo and PatientPop joined forces to form Tebra — a complete practice automation solution for independent healthcare practices. With an all-in-one, purpose-built platform to drive practice success and modernize every step of the patient journey, Tebra provides digital tools and support to attract new patients, deliver modern care, get paid quickly, and operate efficiently. To learn more how Tebra is committed to improving the success and well-being of both patients and providers, visit www.tebra.com.   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.