Our podcast guest today is Dr. Gilbert Simon, author of a new book,  Ripped Off!: Overtested, Overtreated and Overcharged, the American Healthcare Mess.   Gilbert Simon, MD, has been a primary care physician for more than 50 years. In 1988, he created, grew, and operated an award-winning network of clinics that served 40,000 low-income patients. He did it working on shoestring budgets. Now, he spreads the word about how the American healthcare system can take better care of its citizens and cost a whole lot less.   Ripped Off!: Overtested, Overtreated and Overcharged, the American Healthcare Mess is his new book and is your guide to better understanding the problems of the American healthcare system—and what you can do for yourself and how to help enact change.   Gilbert Simon, MD, has been a primary care physician for over 50 years. He has seen how the corporate takeover of medicine created a costly, bloated, complex, profit-driven bureaucracy. He explains that the current system is out-dated, unsustainable and that we have come to the time for major reform. Ripped Off! shows you how healthcare spending will only increase until major legislative and administrative changes are made and how, like other industrialized countries, America can provide high-quality and equitable service to all of its citizens.   After reading this book, you will:   Recognize the need for healthcare reform Feel confident demanding a better and more affordable healthcare system Discover the truths of overspending with American healthcare Call for a new system that keeps you healthy while keeping your paychecks higher   Ripped Off! demands the need for a more cost-effective healthcare system. It answers questions like, “How can a universal healthcare system work?” and “How can we find the money to do it?” It is time to make a change and save billions of taxpayer dollars. With this book, you can gain the knowledge and courage to make effective healthcare reform a reality before it’s too late.   GET HIS NEW BOOK HERE ... Ripped Off!: Overtested, Overtreated and Overcharged, the American Healthcare Mess https://www.amazon.com/Ripped-Off-Overtested-Overtreated-Overcharged-ebook/dp/B08598BR6W#customerReviews   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.  

Guest Speaker: Roy Ramthun “Mr. HSA” – President and Founder –   Circa, November 2020   Roy is a nationally-recognized expert on Health Savings Accounts and consumer-directed health care issues. He led the U.S. Treasury Department’s implementation of HSAs after they were enacted into law in 2003. President George W. Bush then tapped Mr. Ramthun to be his health care policy advisor at the White House, where he developed the President’s proposals to expand HSAs while overseeing the implementation of the Medicare prescription drug benefit (Part D). He continues to be an advocate for consumerism in health care and is a frequent speaker at conferences and seminars around the country.   Mr. Ramthun has over thirty years of health care and public policy experience, both in government and in the private sector. He has served on the staff of the U.S. Senate Committee on Finance and the U.S. Health Care Financing Administration (now known as the Centers for Medicare & Medicaid Services). He also spent eight years with Humana Inc. and led the West Health Policy Center for two years. Mr. Ramthun holds a Master of Science degree in Public Health from the University of North Carolina, and a Bachelor of Science degree from the University of Michigan.   https://askmrhsa.com/about-us/   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

By The DocPreneur Leadership Podcast, the Exclusive Podcast of Concierge Medicine Today, the industry trade publication.   Today's topic defines how a Patient views this subscription-based healthcare delivery program we call 'Concierge Medicine.' We define it, we talk about it and we even argue for and against it.   We hope it helps provide some additional education and perspective on a topic you might want to learn more about.   RESOURCES MENTIONED IN TODAY'S EPISODE   New MDVIP Study Reveals Personalized Preventive Care Yields Decreased Costs and Better Health Management Source: MDVIP | February 25, 2016 - A new study in Population Health Management from MDVIP (MD-Value In Prevention) highlights how a primary care model based on personalized preventive care achieves definitive cost savings and improved… See more      By Medical Economics | Survey shows zero percent pandemic closure rate for membership-based medical practices - Read More ... | March 12, 2021 | Written By Dr. Dean McElwain   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

How A Concierge Physician & A Physical Therapist Are Working Together To Bring Optimal Movement To Patients.   Today we are joined by a Concierge Medicine Physician and a Physical Therapist!   AgeProof Your Body started as a collaboration between physical therapists, physicians, nurses, and personal trainers who wanted to help active older adults move and live better.   “MovementX is doctor founded and patient focused. Our community of passionate health professionals believes in a better way of care. We envision a world healed by movement.” ~Josh D'Angelo, Co-Founder and CEO   The Beginning…   The AgeProof Your Body exercise program began as a collaboration between Northern Virginia Family Practice (NVFP) and MovementX.   NVFP was looking for a pathway to help their patients exercise safely, effectively, and consistently, and MovementX was looking for a way to share their knowledge and help more people move their best at a larger scale. They came together in 2018 to pilot the first AgeProof Your Body Exercise class, designed to help individuals move better and exercise more, regardless of their age. The class quickly became so popular with NVFP members that a second class had to be introduced. Over the past two years, the class was further developed, refined, and improved.   The Digital Evolution…   When the COVID-19 pandemic struck, MovementX and NVFP quickly decided to move towards a digital format to help ensure their participants continued moving and living their best, while they were forced to be in their home. Further yet, they decided to gear their efforts towards the greater good, donating 100% of proceeds to the Protect the Heroes fund to help hospitals secure resources and equipment to more effectively fight the COVID-19 pandemic. Together, they were able to raise nearly $5,000. Since then, the virtual exercise class series has evolved to a members-only community for those looking to continue moving and living their best. While the movement of many is restricted to the home, AgeProof Your Body hopes to be a positive source of inspiration, guidance, and education for all looking to maximize their movement from the safety of their own home. LEARN MORE, visit: https://www.ageproofyourbody.com; https://nvafamilypractice.com/   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.  

"Medicine is personal, there is no one-size fits all. Hence, it is no surprise many leaders choose concierge doctors to look after themselves and their families" ~Priyanka Chaturvedi, Managing Director, HealthClic, London, England UK   LEARN MORE, https://healthclic.co.uk   Dr Anuj Chaturvedi Medical Director & Family Doctor Dr Anuj Chaturvedi has been a doctor for over 30 years, and is our Medical Director. Highly popular with his patients, he is focused on personalised medicine, and is also a Specialist GP Advisor to the Care Quality Commission.   Dr Chaturvedi personally interviews each GP who joins HealthClic and strives for a team of HealthClic Doctors who are fit for “global standard”. He also carefully approves preventative health protocols for our members. Furthermore, he is a current GP Trainer and Appraiser, and is involved in the recruitment process for GPs with The London Deanery. Dr Chaturvedi has spent many years working in the NHS at Partner Level, holding Membership with the Royal College of General Practitioners. Case Management and leading a team of specialists to treat and care for his patients is one of his major strengths.   Through his extensive experience, Dr Chaturvedi advocates care suited to individuals’ genetics, family and lifestyle factors. His main specialties cover radiology, general surgery (with background in renal transplant) and preventive medicine along with bio-identical hormone replacement therapy.   The HealthClic Ethos One of the biggest challenges when managing health is knowing what to prevent; and which are your biggest risks. As a leader upon whom many rely on, the consequences of a health crisis could be catastrophic for family, an organisation or even an industry. This is where our area of expertise delivers, as we simply cannot afford to be reactive when it comes to the care of our patients. While our focus is preventative medicine, we also take on some of the most complex cases in the country, often requiring intervention by global experts.   LEARN MORE, https://healthclic.co.uk   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.  

The lobby of your medical practice and reception area says more to your Patients than anywhere else in your practice. If it is furnished well, tidy and the staff working in this area is well-trained, helpful, smiling and friendly, this can be a good thing. But if not, it can be a very bad thing.   Each day, you want Patients to walk into your practice, not judge it. So, make sure you do the following things:   Make Patients feel unwelcome. Patients at your practice should always feel welcome. That means greeting each Patient as they arrive with a smile (even if your staff does not feel like it) and friendliness. Go out of your way to be courteous at all times. If you have a service window in your lobby area, remember that your staff represents you and the demeanor of your practice, so they have to be smiling and friendly at all times. Do Not Be Too Casual. The flip side of not being friendly enough is being a bit too friendly. Your service window staff should never interrupt a conversation. No matter how casual the atmosphere around your practice is, your staff must always be professional. Even if someone is in pain, aggravated or disruptive, they deserve to be treated with kindness and respect. Do Not Hide Things. Nothing is worse than finding out you owe money from a previous visit, you owe more than a co-pay (if applicable in your practice), or your doctor is on vacation and you will be seeing a colleague. According to Concierge Medicine Today, these are the most common complaints among Patients inside a Concierge Medicine office. Service window staff should not lie to Patients, deceive them, or be anything other than honest. Is there a delay? Tell the Patients as soon as possible. Is there an upcharge for a certain test that was performed? Make sure to mention it. Always let Patients know before they leave of any increase in pricing of your services and when the practice is going to be closed during upcoming holidays. Do Not Argue With Patients or Discuss Billing Issues In Front of Other Patients. This might seem obvious, but it is important. The phrase, “The customer is always right” is a cliché for a reason. When a Patient complains, employees should do their best to listen and help. Try to diffuse the situation by understanding and validating their feelings. You should try to fix a problem when possible, or refer the Patient to the Doctor or Office Manager if there is nothing certain staff can do. Never, ever fight with Patients or dispute their complaints, even if they are wrong. If it is something they are arguing with you about in the lobby, take the conversation to another part of the practice to discuss it. Nothing makes your practice look worse than bad word of mouth, arguing or gossip in front of current Patients. Do Not Make The Patient Feel Rushed. This is Concierge Medicine. There should not be a rush! Did you know that more Patients leave a Concierge Medicine practice because they were over-promised and underserved? That is right. If you promise no-wait appointments, no rushed visits, deliver on your promises. When Patients come to your practice, it is for relief and peace of mind. What they do not want is to feel rushed and pushed out of the office so the next Patient can be served. Isn’t that why you got into this practice in the first place? No matter how crazy the office gets or how many people are waiting on a busy day, make sure Patients feel as relaxed and comfortable as possible.   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.  

Cody Hall has a diverse background in military, technology, and healthcare that makes him capable of leading the organization effectively.   Cody led customer service and Human Resource teams from early-stage startups to industry-leading tech giants, creating benchmark customer experiences and employee journeys for teams, large and small. After his time with larger organizations, he set off to impact fast-growing companies, starting and assisting multiple startups in developing world-class teams, customer experiences, and technology workflows.   After years in technology, Cody was recruited to join the Titanium Healthcare Team as the Chief Compliance Officer. Cody led the company’s cultural development, policy and refined the organization’s human capital management abilities. Cody’s time at Titanium inspired the creation of Octiva in 2020.   Visit: https://octivahealthcare.com/   Octiva partners with facilities to provide telehealth and hybrid-based wrap around service for their existing operations. Facilities, large and small have opportunities to better support their operations and patients, whether it is with after-hours care for their practice, community discharge support for timely discharges and lower readmissions, or psychiatry for a higher quality and timely care in the emergency department.   Octiva provides: + 24 – hour Octiva Case Management follow-up upon discharge + Care Coordination team dedicated to finding resources for patients + 24/7 RN triage for a patient experiencing an urgent medical concern + Primary Care Scheduling and follow up support + Access to a virtual physician network for coinvent bridge appointments or urgent medical assessments + Patient support for 30 days post-discharge + In facility liaisons for patient program education and staff program support   Visit: https://octivahealthcare.com/     © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Our guest today on The DocPreneur Leadership Podcast Is W. Shawn Carbonell, MD, PhD, Co-Founder and CEO of Brazen Bio.   Key Resources Mentioned   RISE OF THE SCIENTIST-CEO. Join us in Los Angeles at Brazen Summit, JUNE 12, 2022 — the conference for bio-founders, by bio-founders. LEARN MORE ... Brazen Bio - We help biotech founders advance human health. LEARN MORE ... Get in touch with Brazen Bio!   Scientifically, he has tackled everything from traumatic brain injury (TBI) to multiple types of cancer to Ebola virus disease and COVID-19.[1] A brain surgery dropout, Dr. Cabonell quit neurosurgery residency to found a biotech startup. He's also raised $20M and invented a first-in-class cancer drug currently in phase 1 clinical trial.[2]   "We help scientists become CEOs. Brazen Bio is building a biotech ecosystem with a vision of helping to launch HUNDREDS of new companies and technologies to advance human health. Our first program is the Brazen Incubator: a fully-funded 12-week biotech fellowship for rising bioentrepreneurs. Included is 24/7 access to a new BSL-2 laboratory with over $2M in equipment plus housing, services, and ongoing support." ~For more information, please visit our website.[3]   Citations & Sources   https://www.linkedin.com/in/bigaxon/ https://www.brazen.bio/team https://www.linkedin.com/company/brazenbio/   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

What Patients, both current and new, really want when they come to a Doctor's office is to feel welcome, seen, comfortable, and understood.   May/June 2022   From the Patient's side of the exam room, hospitality in healthcare seems like a misnomer.   RELATED STORY Why a Pineapple Is a Symbol of Hospitality: The history behind it.   As any good Physician knows, the key to growth as a medical office, practice or a business is getting first-time patients to want to come back. Any good manager of a retail storefront, hotel, restaurant, or an concert also knows, the key to getting guests [eg. customers] to come back is not actually the food, the hotel rooms or the dress they just bought; it's how the customer feel when they're right there in the moment.   RELATED STORY 3 Lessons Medical Practices Can Learn From Hotels   Healthcare is a customer-facing business.   If it bothers a few healthcare archetypes that some of us out here are trying to do something about the patient experience and our reference to the patient as a customer causes you to cross your arms and criticize this grammatical error ... then you're probably not going to want to continue reading what others who've also studied 'hospitality in healthcare' will say below. But, we hope you will continue to read on and maybe reflect on their thoughts.   Healthcare is about hospitality and hospitality is guided by a leaders who understands that subtle details matter. So no matter how much effort and time we all spend in the exam room, the board room or with your patients --what patients really want when they come to your office is to feel welcome, seen, comfortable, and understood.   It starts with hospitality. And hospitality starts with with Doctors.   Hospitality within concierge medicine offices is on display every moment of every day. Because this topic is so important, we've put together a few stories we hope will galvanize and clarify the importance of hospitality and what you may be able to implement inside your practice. Enjoy and thank you for making hospitality in healthcare a priority!    For more satisfied patients, take 3 lessons from the Ritz | By Joanne Finnegan   An excerpt from the (above) article ... To truly reform the healthcare system, practices must bring concierge-level care to every patient, not just those who can pay extra to get the “Ritz” treatment in their medical care, Horst Schulze, former chief operating officer of the Ritz-Carlton Hotel Company, writes in a piece for Medical Economics. But usually there a big difference between checking in at the doctor’s office and checking in to one of the Ritz’s luxury hotels.   “If you went to your favorite restaurant with your spouse and waited 34-minutes to be seated and then waited another 17 minutes for the waiter/waitress to bring you your menus … and […]   How Reading Rewires Your Brain According to Neuroscience| By Jessica Stillman / 3 minutes   Do you like or dislike reading? Or, maybe I should say you like to listen to an audiobook. There are short and long-term effects of reading on the brain. The positives might shock you!   How to Deliver Memorable Customer Experiences in a Post-Pandemic World | By Joseph Michelli   We Are Forever Changed   Have you ever sat across from a Patient, a loved one or maybe a family member during the holidays and heard their story about how they overcame […]   Blending Healthcare and Hospitality to Thrive in the Post-COVID-19 Medical Landscape | Sponsored by Steve Zhu Team   “Patients have raised the bar for their medical experiences,” said Xia. “Physicians and healthcare institutions that attune themselves to those needs and successfully blend hospitality and healthcare will remove barriers to growing their practice and find themselves in great demand.”   Hospitality, not medical care, key to patient satisfaction | By James Dean   The tidiness and quietness of rooms also had much bigger impacts on satisfaction than death rates or medical quality.   Patients as Consumers in the Market for Medicine: The Halo Effect of Hospitality Get access Arrow  | By Oxford Academic   Citation: Cristobal Young, Xinxiang Chen, Patients as Consumers in the Market for Medicine: The Halo Effect of Hospitality, Social Forces, Volume 99, Issue 2, December 2020, Pages 504–531, https://doi.org/10.1093/sf/soaa007   5 Myths about Hospitality | By Crossway.org   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.

Guest: Derrick L. Miles, the Founder/Chief Executive Officer at CourMed®   Our special guest today is discussing one of our favorite topics, 'encouragement in healthcare.' I'm excited Derrick is joining us today to talk about CourMed and how they're an innovative solution provider for access to better health and wellness.   About CourMed   CourMed is an innovative healthcare and wellness company providing end-to-end concierge delivery of healthcare products and services in the comfort of homes/condos, corporate offices, luxury hotels, etc. Additionally, CourMed’s robust enterprise platform connects physicians, pharmacists and RN’s for seamless continuity of care for patients.   As a Concierge Healthcare Partner, you will have confidence that the concierge delivery of healthcare products and services (Prescriptions, High-End Vitamins/Supplements, CBD Oil, Immunonutrition Drinks, Monoclonal Antibodies, Infusions, COVID-19 Vaccines, etc.) will provide an encouraging experience to customers in the comfort of their home, condo, corporate office or even luxury hotel.   LEARN MORE (https://www.courmed.com)   CourMed Mission Provide an encouraging experience through the concierge delivery of healthcare products and services.   LEARN MORE (https://www.courmed.com)   © Concierge Medicine Today, LLC. ("CMT") All rights reserved.   Disclaimers: All content presented here is for general information purposes only. It is NOT intended to provide medical, legal, professional, accounting or financial advice. No warranties or guarantees are assumed or implied and user(s) releases Concierge Medicine Today, LLC, its agents, representatives, affiliated brands/companies and/or guests from all damages, liability and/or claims. Be advised, some references, companies, individuals, products, services, resources and/or links may be out-of-date. Concierge Medicine Today, LLC does not update content past its release date. User(s) assume all risk and liability with any use of the content as well as third party links. Concierge Medicine Today, LLC., has no formal peer review and, therefore, cannot guarantee the validity of information and/or content contained on its web sites, podcasts, and/or all content it produces or releases. While some of our speakers may be licensed Physicians, they are not your Physician. Please consult your Physician related to anything you may have read or heard or have questions about or call 911. The views, thoughts, and opinions expressed are the speaker’s own and do not necessarily represent the views, thoughts, and/or opinions of Concierge Medicine Today, LLC. The "Concierge Medicine Today, LLC" ("CMT") name and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. Additional disclaimers, releases, terms of use and conditions apply also to the production and/or use of this content, https://conciergemedicinetoday.org/tcpp/.