this is business

Glen James, Kayla Malss, Adrian Smith
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Nov 16, 2025 • 27min

224 how to build resilience & bounce back from setbacks (with Jay Pottenger part 3/3)

In this final episode, Kayla and Jay talk about resilience - what it really means for business owners and how to strengthen that muscle so you can bounce back faster when things go wrong.👉🏽 what’s behind the “resilience crisis”👉 how discomfort and doing hard things build a stronger brain👉🏾 the power of journaling and reflection for self-efficacy👉🏻 why people-pleasing can hold back your team’s growth👉🏿 practical tools to track and build resilience (HRV, exercise & more)More about Jay & EQ Minds:Instagram: @eqmindsLinkedIn: https://www.linkedin.com/in/jaypottengerWebsite: www.eqminds.comWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Nov 16, 2025 • 28min

224 how to reduce stress and burnout & stay calm under pressure (with Jay Pottenger part 2/3)

In part two of this mini-series, Kayla and Jay go deeper into stress. They chat about how it really works in your brain, the role of technology in ramping it up plus what to do when you’re mid-meltdown.👉🏽 what happens in your brain when you’re stressed👉 why your phone is keeping you in a constant stress loop👉🏾 how to reframe stress as a sign of growth👉🏻 practical tools to reset your nervous system (like the 4-5 breathing method)👉🏿 spotting burnout before it hits and rebuilding your energyKirtan Kriya meditation resources:https://alzheimersprevention.org/research/kirtan-kriya-yoga-exercise/https://insighttimer.com/salimahkassim-lakha/guided-meditations/kirtan-kriya-the-divine-songBreathing resource for stress:https://www.eqminds.com/blog/how-to-reduce-stress-one-breath-at-a-timeMore about Jay & EQ Minds:Instagram: @eqmindsLinkedIn: https://www.linkedin.com/in/jaypottengerWebsite: www.eqminds.comWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Nov 16, 2025 • 28min

224 how to manage the busy business brain (with Jay Pottenger part 1/3)

As a business owner, you’re juggling a million hats and it’s easy to end up in constant fight-or-flight mode. In this first episode with mental health and neuroscience speaker Jay Pottenger from EQ Minds, Kayla and Jay unpack what happens to your brain under pressure and how to take back control of your focus.👉🏽 Jay's background👉 how multitasking reshapes your brain and increases stress👉🏾 practical ways to limit distractions and focus on one thing at a time👉🏻 why time blocking and breaks actually make you more productive👉🏿 simple ways to plan your day to work with your energy, not against itMore about Jay & EQ Minds:Instagram: @eqmindsLinkedIn: https://www.linkedin.com/in/jaypottengerWebsite: www.eqminds.comWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Nov 9, 2025 • 45min

223 adapting to AI + why we resist change with Michael McQueen

AI is changing how every business operates but not every team is ready to change with it. Futurist and author Michael McQueen joins Adrian Smith to unpack why people resist new technology even when it makes sense, how leaders can manage the human side of innovation, and what it takes to build trust and adaptability in a fast-moving world.👉🏾 the psychology of stubbornness & why Michael wrote Mindstuck👉🏿 the safety & security risks of businesses not using AI well👉🏻 collapse of trust in teams & “job hugging”👉 benefits & hidden risks of AI👉🏼 why are we resistant to implementing changes?👉🏽 why fear of change is actually a fear of loss👉🏾 bringing your team on the journey when adapting to AI👉🏿 AI tools being used by medical practitioners and WHS teamsCheck out Michael's book, Mindstuck: https://amzn.to/43M6N77We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Nov 2, 2025 • 45min

222 Nick Sinclair on ego, burnout, letting go and transforming as a founder

Nick Sinclair built TOA Global into the world’s largest offshoring partner for accountants, but the real story is what happened when the growth, ego and grind caught up with him. In this raw conversation, Nick opens up about burnout, losing himself in the “infinite game” of business, stepping back from his own company, and transforming his health, leadership and life. 👉🏾 Nick’s backstory and weight loss journey👉🏻 the shock moment his CEO resigned and facing the scrutiny of an advisory board👉🏿 realising his ego and micro-managing was causing a bottleneck👉 stepping back, empowering leaders and the business outperforming without him👉🏽 how offshoring started and why global talent changed everything👉🏼 AI, data and the future of people, process and capacity in accounting👉🏾 Nick's “globally local” philosophy and passion for helping accountants & small businesses👉🏿 Nick's hiring philosophy around talent density, roles vs tasks, and people strategy👉🏽 Nick’s final message to founders: do the work, ignore the noiseWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Oct 29, 2025 • 41min

221b retirement was never the goal, what Warren Buffet told him & navigating change (former CEO of 7-Eleven & Blockbuster)

Former 7-Eleven and Blockbuster CEO Jim Keyes joins Glen live from SXSW to share stories from leading two of the world’s most recognisable companies, the lessons that came from collapse, and his “three C’s” for success - change, confidence and clarity.👉🏾 what retirement means to Jim & why he thinks it’s outdated👉🏿 the idea of education is freedom and learning as compounding interest👉🏻 leaving 7-Eleven, identity crisis & going to art school in Florence👉 why he took on the CEO role at Blockbuster👉🏼 myths about Blockbuster vs Netflix and what really caused the collapse👉🏽 Buffett’s advice that helped Jim re-frame failure as part of the game👉🏾 the meta skills (three C’s) that have fuelled Jim's success👉🏿 how fear limits potential and how to re-train your brain to embrace risk👉🏻 Jim shares his thoughts on writing Education Is FreedomSorry for the sound quality after 36 minutes, the audio interface crashed :(Grab Jim’s book, Education Is Freedom: https://amzn.to/3JkwTafConnect with Jim on Instagram: https://www.instagram.com/jkeyesauthor/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Oct 26, 2025 • 33min

221 how to get your first 10 clients without ads

If you don’t have clients, you don’t have a business. In this episode, Glen and Kayla break down practical, no-fluff ways to land your first 10 clients without spending a cent on ads.👉🏻 get clear on your offer and ideal client👉 use your personal network and referrals👉🏼 create simple online content that proves you can help👉🏽 have a destination to send people to👉🏿 use your car to advertise👉🏾 build centres of influence for ongoing leadsConnect with KaylaInstagram: https://www.instagram.com/bykaylamalss/Website: https://www.alliesmanagement.com.au/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Oct 19, 2025 • 27min

220 buying and selling online businesses (with Steph Veal from Flippa)

In this episode recorded live from FinCon in Portland, Glen chats with Steph Veal from Flippa, a global marketplace for buying and selling digital businesses. They unpack what makes a business truly saleable, why most founders wait too long to think about exit strategy, and how to build with the end in mind from day one.👉🏾 why founders often sell their business👉🏿 what makes a business attractive to buyers👉🏻 how to prepare your financials before an exit👉 the importance of processes & documented systems👉🏼 how deal structures work👉🏽 buying vs building: where to start with digital businessesLearn more about Flippa: https://flippa.com/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Oct 12, 2025 • 23min

219 things to fix in a struggling business

Feeling like your business is in a slump? In this episode, Kayla Malss and Glen James break down five simple but powerful fixes to get your business breathing again. 👉🏾 know where your customers come from👉🏿 focus on your top 3 revenue pillars👉🏻 look after your existing customers👉 be honest about what’s not working👉🏼 check your alignment with your team or business partnerWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Oct 5, 2025 • 38min

218 business partnership vs solopreneurship

In this episode of this is business, Adrian & Kayla unpack the realities of business partnerships versus going solo, speaking about their own partnership experiences and exploring pros & cons for each. They cover:👉🏾 how Kayla & Adrian got into business partnership👉🏿 pros of having a business partner👉🏻 cons & navigating conflicts👉 making partnerships work: values alignment, communication & understanding roles👉🏼 balancing working in the biz vs on the biz & exit planning👉🏽 when to go solo instead👉🏾 finding the right business partner👉🏿 tips for working well togetherWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

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