this is business

Glen James, Kayla Malss, Adrian Smith
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Oct 26, 2025 • 33min

221 how to get your first 10 clients without ads

If you don’t have clients, you don’t have a business. In this episode, Glen and Kayla break down practical, no-fluff ways to land your first 10 clients without spending a cent on ads.👉🏻 get clear on your offer and ideal client👉 use your personal network and referrals👉🏼 create simple online content that proves you can help👉🏽 have a destination to send people to👉🏿 use your car to advertise👉🏾 build centres of influence for ongoing leadsConnect with KaylaInstagram: https://www.instagram.com/bykaylamalss/Website: https://www.alliesmanagement.com.au/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Oct 19, 2025 • 27min

220 buying and selling online businesses (with Steph Veal from Flippa)

In this episode recorded live from FinCon in Portland, Glen chats with Steph Veal from Flippa, a global marketplace for buying and selling digital businesses. They unpack what makes a business truly saleable, why most founders wait too long to think about exit strategy, and how to build with the end in mind from day one.👉🏾 why founders often sell their business👉🏿 what makes a business attractive to buyers👉🏻 how to prepare your financials before an exit👉 the importance of processes & documented systems👉🏼 how deal structures work👉🏽 buying vs building: where to start with digital businessesLearn more about Flippa: https://flippa.com/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Oct 12, 2025 • 23min

219 things to fix in a struggling business

Feeling like your business is in a slump? In this episode, Kayla Malss and Glen James break down five simple but powerful fixes to get your business breathing again. 👉🏾 know where your customers come from👉🏿 focus on your top 3 revenue pillars👉🏻 look after your existing customers👉 be honest about what’s not working👉🏼 check your alignment with your team or business partnerWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Oct 5, 2025 • 38min

218 business partnership vs solopreneurship

In this episode of this is business, Adrian & Kayla unpack the realities of business partnerships versus going solo, speaking about their own partnership experiences and exploring pros & cons for each. They cover:👉🏾 how Kayla & Adrian got into business partnership👉🏿 pros of having a business partner👉🏻 cons & navigating conflicts👉 making partnerships work: values alignment, communication & understanding roles👉🏼 balancing working in the biz vs on the biz & exit planning👉🏽 when to go solo instead👉🏾 finding the right business partner👉🏿 tips for working well togetherWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Sep 28, 2025 • 26min

217 are you the bottleneck in your business?

Are you unknowingly slowing your business down? Glen & Kayla dig into the signs you might be the bottleneck and how to fix it. They unpack:👉🏿 what is a bottleneck?👉🏼 when control becomes micro-management👉 signs you’re the bottleneck👉🏾 outsourcing with curiosity & trusting your team👉🏻 reducing clutter and notificationsConnect with Kayla: https://www.instagram.com/bykaylamalss/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Sep 21, 2025 • 34min

216 Adrian does an AI audit on Kayla's service-based business

 Kayla puts her own marketing agency under the microscope for an optimisation audit with Adrian Smith from RunGopher! They uncover opportunities to:👉🏾 personalise discovery forms so clients feel understood👉🏼 rethink proposals and sell on the call for faster conversions👉 automate sms follow-ups and proposal reminders to lock in next steps👉🏻 use chatgpt to research prospects and spot red flags before the call👉🏿 create AI voice agents to onboard new clients👉🏼 use AI to mockup work samples for lead gen or potential clientsConnect with Adrian on LinkedIn: https://www.linkedin.com/in/adrian-smith1/Check out RunGopher: https://rungopher.com/Connect with Kayla on Instagram: https://www.instagram.com/bykaylamalss/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Sep 14, 2025 • 31min

215 AI must-dos for small business: start simple, save time, scale smart

Using AI in your business doesn’t have to be overwhelming. In this episode, Kayla and Adrian share some practical tips for small business owners wanting to make AI work for them. They discuss:👉🏿 how to start using AI in your business👉🏻 practical AI tools for saving time👉 hiring staff vs using AI support & scaling smarter👉🏽 practical examples of how to use AI for debt collection and lead generationCheck out RunGopher: https://rungopher.com/Connect with Adrian on LinkedIn: https://www.linkedin.com/in/adrian-smith1/Connect with Kayla on Instagram: https://www.instagram.com/bykaylamalss/We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Sep 7, 2025 • 30min

214 when to quit your job and go full time in your side hustle

A lot of businesses start as side hustles, but when do you know it’s time to go all in? In this episode Glen and Kayla unpack the signs, risks, and strategies for taking your side hustle full time. They touch on:👉 when your side hustle income matches or beats your salary👉🏾 too much work coming in to manage both👉🏻 spotting opportunities worth the risk👉🏼 managing risk with savings, buffers, or part-time work👉🏿 knowing your industry and lining up customers👉🏽 the bold “just jump in” approach (with caution!)📘 The Dip by Seth Godin: https://amzn.to/4lYauwFLearn more about Kayla's business, Allies Management: https://link-kit.com/kayla-malss/ We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Aug 31, 2025 • 52min

213 turning your product idea into a business (skincare case study)

Megan from Adelaide wants to start a skincare business, but where does she begin? In this episode, Glen and Adrian unpack the steps for turning an idea into a business with the help of AI. They cover:👉🏾 do you really need a business plan?👉🏿 when GST kicks in and how ABNs work👉🏻 protecting your brand (without wasting money)👉 low-cost ways to test your idea at markets👉🏽 insurance, liability and legal essentials👉🏾 how to calculate costs and profit margins👉🏿 when to quit vs when to push throughWatch this on Youtube: https://youtu.be/OzUbM6PM-n8We hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.
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Aug 24, 2025 • 1h 11min

212 turning a YouTube side hustle into a real business

In this episode Glen James is joined by Adrian Smith from RunGopher to unpack a question from Jono who’s building a flight simulator content brand called ozsim on TikTok and YouTube. Glen shares how he’s grown his own business from a side hustle podcast into a YouTube-led media company, plus dives into what it takes to grow an online channel, how to turn followers into something sustainable, and the strategies Jono could use to stand out in the flight sim community. They touch on:👉🏾 why “passive income” isn’t really passive👉🏿 setting content & revenue pillars👉 repurposing content into multiple formats👉🏻 growing a niche channel like flight sim👉🏼 reinvesting in your business and playing the long gameWe hate email spam so we don’t create it! Sign up to our newsletter to get only the valuable money, careers and property info you need.To get help, and to check out our online courses, books, resources and downloads (+ our disclaimers and warnings), click here. Hosted on Acast. See acast.com/privacy for more information.

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