Live from Learning Technologies, Phill Yetzes talks us through how we can give managers and employees the tools and knowledge to own development. Expect to learn how we get managers bought in, remove friction in their process, map talent effectively, and loads more. Connect with Phill on LinkedIn: https://www.linkedin.com/in/phillyetzes/ Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com

Impact means different things to different people in your business… and it’s a good thing!Because if we know the commercial goals, the team’s aim and individual aspirations, we can build learning that ticks those boxes. And that’s how we drive impact! Ajay Pangarkar - author of Learning Metrics - explains how we approach this here. Get your copy of Learning Metrics. Use Discount Code KOGANPAGE20 for 20% off. https://www.koganpage.com/hr-learning-development/learning-metrics-9781398615366 Timestamps 0:00 Intro to Ajay 2:50 How to build a commercial mindset 7:26 The problem with ROI in L&D 17:33 Impact for the individual 26:05 Retention and application of information 32:57 Behaviour and performance change 39:14 The Organisational Value Chain 49:36 Finding the data that shows impact 54:55 Ajay’s final thoughts How to connect: Find Ajay on LinkedIn: https://www.linkedin.com/in/ajaypangarkar/ Learn more about HowNow: gethownow.com Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Useful links:Rethinking Organizational Strategy: A value-focused approach to strategic planning https://www.cpacanada.ca/-/media/site/operational/rg-research-guidance-and-support/docs/02362-rg-mag-rethinking-organizational-strategy-guideline-jan-2020.pdf Balanced Scorecard Institute https://balancedscorecard.org/bsc-basics-overview/ Customer Intimacy and Other Value Disciplines  https://edisciplinas.usp.br/pluginfile.php/1704697/mod_resource/content/1/TreacyWiersema%20-%20Disciplinas%20de%20Valor.pdf

Live from Learning Technologies, Huler’s Suzi Archer joins us to discuss how we can drive learner engagement by aligning our customer and employer experiences. Expect to learn how this can also drive performance, how we connect every role to the customer experience, why we should work backwards from the customer experience and more. Connect with Suzi on LinkedIn: https://www.linkedin.com/in/suzi-archer/ Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/ Learn more about HowNow: gethownow.com

From economic pressures to the desire to build skills and ongoing battles to work from home, it’s an interesting time in the talent space. So what can the latest data tell us about how employees view growth and what companies should be doing? Randstad Risesmart’s Toby Crane joined us to talk through two interesting reports.Their 2024 Talent Trends Report and their recruitment industry trends from around the globe, in partnership with Workmonitor. Timestamps 0:00 Intro to Toby Crane and Randstad Risesmart 2:34 Why skills and work-life balance are important 8:41 The economy and career progression 14:41 The WFH debate and employer brand 21.54 L&D is crucial to talent 29:42 Who is responsible for development? 35:10 The influence of our personal lives 40:30 Final data points from the reports How to connect: Find Toby on LinkedIn: https://www.linkedin.com/in/tobycrane/  Learn more about Randstad Risesmart: https://www.randstadenterprise.com/ Learn more about HowNow: gethownow.com Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/

Listen to Joelle Tomkinson and Nelson Sivalingam share insights on aligning L&D efforts to business objectives and overcoming challenges in the skills crisis. Discover proven tactics for reskilling one billion people by 2030.

More than 1 billion people need to be reskilled by 2030, so adopting a skills-first L&D approach is crucial (WEF). With ORC leading the charge and building a skills framework that’s driving development, we asked if they’d be open to sharing the playbook. Kayshia Kruger, Director of Organization Development, answered the call and shares her process with you in this episode. Expect to learn why skills means starting small, who needs to be involved, the power of removing friction, and much more. Timestamps 0:00 Intro to the L&D playbook, Kayshia and ORC 3:18 How and why ORC became skills-based 10:51 Stakeholders and scaling it across the business 20:53 Grow Tracks  23:19 The 3 E Framework for ORC’s Learning Experiences  29:40 How it’s been received internally How to connect Learn more about ORC: orcolan.com Learn more about Kayshia: www.kayshiakruger.com Connect with Kayshia on LinkedIn: https://www.linkedin.com/in/kayshiakruger/ See HowNow in action: gethownow.com

Nelson Sival, CEO of HowNow, discusses tackling big L&D challenges like mapping skills with AI, engaging learners, and centralizing information. Topics include the Engagement Gap, AI for long-term impact, demonstrating impact, and tackling incomplete data.

Struggling to shift L&D’s perception in the business? You’re not alone! Thankfully, Danielle Dziurun is here to help - with a proven framework for understanding current perception, shifting it, and aligning to business goals. By the end of this episode, you’ll have the confidence and skills to improve L&D perception and impact. Timestamps 0:00 Intro to Danielle 2:06 Understanding L&D’s perception 7:04 Next steps based on your learnings 10:21 Connecting development to core values 14:58 How we align to commercial goals 20:02 Using data effectively in L&D 23:22 Removing friction for learners Useful links The First 90 days – Michael Watkins The Ramblings of an L&D Professional – Helen Bailey Learning Transfer Evaluation Model – Will Thalheimer How to connect Find Danielle on LinkedIn: https://www.linkedin.com/in/danielledziurun/ Learn more about HowNow: gethownow.com Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/

“We don't own their time or attention. So how can we genuinely get people engaged?” This is Greg Arthur’s mindset around learning experiences, and he’s created a process that solves the issue. In this episode, he joins us to talk through the first part - how we build a foundation by understanding problems, stakeholders, context and more. Timestamps 0:00 Intro to Greg 2:41 The fundamentals for solving problems 9:04 Mapping stakeholders and problems 17:52 The metrics that matter to people and the business 22:47 Finding your sub problems 26:03 Advice for small L&D teams 31:49 Where you can find Greg How to connect Find Greg on LinkedIn: https://www.linkedin.com/in/greg-arthur-flpi-736b288/  Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/  Learn more about HowNow: gethownow.com Learn more about Two Circles: https://www.twocirclesstudio.com/

“Research tells us that extremely low numbers of employees are truly happy with their experience at work – Gartner suggests it may even be as low as 13%.  “Unengaged employees are not productive employees, and they are unlikely to stay in your organisation for long.” Those are the words of the LACE Partners team, who recently launched the employee experience revolution - a campaign and guide that provides five steps to successful EX. Kat Bernardes and Cathy Acratopulo joined Gary to talk through delivering a meaningful employee experience.  From clarity of what that is to auditing your current experiences, building an EVP, and loads more. Get your copy here: https://lacepartners.co.uk/the-employee-experience-revolution/ And sign up for the What The Fluff L&D Bootcamp: gethownow.com/wtf-bootcamp  Timestamps 0:00 Intro 1:36 Why EX is so important 6:36 Creating a robust EVP 11:32 Targeting different audiences  16:02 Auditing your current EX 21:56 Quick wins for EX 25:49 Driving business value and commercial impact. 30:00 Communicating value and co-owning the strategy 37:03 Shouting about your wins 40:07 Being the catalyst for EX change How to connect: Connect with Cathy: https://www.linkedin.com/in/cathy-acratopulo-lacepartners/ Connect With Kat: https://www.linkedin.com/in/kat-bernardes-452b9826/ Connect With Gary: https://www.linkedin.com/in/gary-stringer-copywriter Learn more about LACE: https://lacepartners.co.uk/ Learn more about HowNow: gethownow.com