Impact means different things to different people in your business… and it’s a good thing!Because if we know the commercial goals, the team’s aim and individual aspirations, we can build learning that ticks those boxes.

And that’s how we drive impact! Ajay Pangarkar - author of Learning Metrics - explains how we approach this here.

Get your copy of Learning Metrics. Use Discount Code KOGANPAGE20 for 20% off.

https://www.koganpage.com/hr-learning-development/learning-metrics-9781398615366

Timestamps

0:00 Intro to Ajay

2:50 How to build a commercial mindset

7:26 The problem with ROI in L&D

17:33 Impact for the individual

26:05 Retention and application of information

32:57 Behaviour and performance change

39:14 The Organisational Value Chain

49:36 Finding the data that shows impact

54:55 Ajay’s final thoughts

How to connect:

Find Ajay on LinkedIn: https://www.linkedin.com/in/ajaypangarkar/

Learn more about HowNow: gethownow.com

Find Gary on LinkedIn: https://www.linkedin.com/in/gary-stringer-copywriter/

Useful links:Rethinking Organizational Strategy: A value-focused approach to strategic planning

https://www.cpacanada.ca/-/media/site/operational/rg-research-guidance-and-support/docs/02362-rg-mag-rethinking-organizational-strategy-guideline-jan-2020.pdf

Balanced Scorecard Institute

https://balancedscorecard.org/bsc-basics-overview/

Customer Intimacy and Other Value Disciplines 

https://edisciplinas.usp.br/pluginfile.php/1704697/mod_resource/content/1/TreacyWiersema%20-%20Disciplinas%20de%20Valor.pdf