
Product Chats Podcast
Pragmatic Live’s Product Chat is a podcast focused on tackling the biggest challenges facing today‘s product management, product marketing, and other market and data-driven professionals with some of the best minds in the industry.
Latest episodes

Aug 26, 2022 • 1h 4min
How to Optimize Win/Loss Analysis and Increase Your Win Rate
Win-loss analysis is a practice every company should be doing but not every company is doing it—at least not as effectively as they can be. Win-loss analysis can help your business in almost every facet—product strategy, marketing messaging, sales enablement, and more.
Andrew Peterson, Co-Founder of Clozd, the leader in win-loss analysis, explains how to optimize your win-loss analysis program.
Andrew has expert advice on the win-loss best practices to increase your win rate, whether it be getting started or leveling up your current program.
In this conversation Andrew will share:
How to get started with a win-loss analysis program
Tips to optimize your current program
How to take the data you receive from your program and use it to implement necessary change

Aug 19, 2022 • 27min
If You Haven’t Enrolled in Foundations, Here’s Why You Should
“I have taken the classes before and have used so many of the concepts from the Framework at the various companies I've worked at, but to be able to get in there, teach it to so many different groups, companies and people with diverse backgrounds—It just shows the power in The Framework and the Foundations class,” —Dan Corbin, Pragmatic Instructor
In this episode of Pragmatic Live, Rebecca Kalogeris, VP of marketing for Pragmatic Institute, interviews Pragmatic instructor Dan Corbin about what students will learn in Foundations. Specifically, how Foundations can help the newest product managers understand their role better. And how long-time product managers can use what they learn to better explain their work and expectations to their team and other departments.
They also discuss:
The five key sections in the Foundations course
What makes the Pragmatic Framework powerful and effective
The common challenges product professionals encounter
How can students get the most out of the training when they enroll
Enroll in Foundations on Demand Today >> https://www.pragmaticinstitute.com/product/foundations-on-demand/

Aug 12, 2022 • 39min
Key Components of a Structured Win/Loss Program
“It is essential to adopt a structured approach to collecting buyer insights. Now, if companies decide just to do an ad-hoc buyer interview or win-loss interview, and it's not a more structured process, then companies will end up relying on anecdotal information and never truly understanding the buyer” — Diana Igua
In this episode of Pragmatic Live, Rebecca Kalogeris, VP of marketing for Pragmatic Institute, interviews two experts from DoubleCheck Research —Diana Igua, director of marketing & operations and Jen Doyle, research director, about why win/loss is an essential activity for any company.
They discuss:
What win/loss programs provide to product managers, product marketers and sales teams
Why a collection of conversations is more meaningful than one story
How to establish a standardized and focused process for structuring win/loss research
Why surveys aren’t an adequate replacement for win/loss interviews
Two approaches to get target groups to engage with a win/loss interview
Additional Resources
Foundations
This course is the first step to becoming truly market-driven You’ll learn how to understand the market, how to use market knowledge and how to master the Pragmatic Framework.
Learn More
https://www.pragmaticinstitute.com/course/product/foundations

Aug 5, 2022 • 37min
Why CNN+ Is a Cautionary Tale for Product Teams
“Interestingly, there doesn't seem to be a market to hire consultants, to tell executives that their idea is stupid.” - Paul Young
What if you check all the pre-launch boxes and your product still flops? That’s what the CNN+ story feels like. But if we look a little closer, maybe the data was saying exactly what would happen, the team just didn’t listen.
In this episode of Pragmatic Live, Rebecca Kalogeris, VP of marketing for Pragmatic Institute, interviews Pragmatic instructor Paul Young about the lessons CNN+ can teach product managers.
They discuss:
What early warning signs did CNN+ ignore that might have indicated the product wouldn’t succeed
The conversion rate you should expect going from a freemium model to a premium model
Why you need both data and stories to effectively communicate market research
Keep Learning
Launch
is a course that helps you create a more strategic approach to exceed your business objectives. Learn to execute successful launches that align your entire organization around the same strategies and goals.
Enroll Today

Jul 29, 2022 • 55min
How To Use Innovation And Proven Methodologies To Uncover Your Distinctive Competencies
One of the largest struggles within product is articulating your organization’s unique abilities to deliver value to its market. But guess what, it’s also one of the most important! So how do you develop a successful path that combines innovation, proven methodology and sure-fire approaches to hone-in on the attributes and differentiators that set you apart from your competitors?
We got you covered.
Leon Stigter, Senior Technical PM at Amazon Web Services, covers topics on distinctive competencies and when and how innovation can become your biggest ally. In this discussion Leon will share:
How you can find distinctive competencies and turn them into assets
Why does “distinctive” matter in distinctive competencies?
How to use marketing as a top asset when telling your story
Why data is a key factor in your process

Jul 22, 2022 • 42min
What Makes a Competency Distinct?
“Here’s how we define distinctive competencies: they are the unique attributes your organization has developed that allow you to deliver value into your market.” — Paul Young
In this episode of Pragmatic Live, Rebecca Kalogeris, VP of marketing for Pragmatic Institute, interviews Pragmatic instructor Paul Young about distinctive competencies and how to avoid some of the biggest pitfalls when identifying them.
They discuss:
Distinctive competency as it relates to core competencies
Examples of distinctive competencies: innovation, culture, customer intimacy, patent portfolio
Why you can’t innovate like Apple >> Read More
The consequence of assuming distinctive competencies without external validation
Why technology isn’t a good distinctive competency
How many (or few) distinctive competencies you should have in your organization
The strategies for shifting distinctive competencies (the slow way and the fast way)
Enroll in Foundations and get a lifetime free membership to the Pragmatic Alumni Community
Students learn how to:
Become market-driven by exploring concepts such as how to uncover strategic opportunities
Define product team roles and responsibilities
Prioritize actual vs. desired business goals
Talk to and observe the market in action.
Enroll Today

Jul 15, 2022 • 40min
Defining Sprint, Release and Launch
“We try to be pristine in our application of the definitions, and what it is we’re actually trying to accomplish can sometimes get lost in the shuffle” - Kirsten Butzow
In this episode of Pragmatic Live, Rebecca Kalogeris, VP of marketing for Pragmatic Institute, interviews Kirsten Butzow, Senior VP, customer operations at Houghton Mifflin Harcourt
They discuss:
Sprints and how the market cares about usefulness and impact—not methodology
Who is driving the release planning discussions
How to collaborate for a launch
Why requirements should start with data and market research
The helpful role of a retrospective
Additional Resources
Want to learn more about effective launches?
Launch
is a course that helps you create a more strategic approach to exceed your business objectives. Learn to execute successful launches that align your entire organization around the same strategies and goals.
Enroll Today

Jul 8, 2022 • 33min
23,0000 Members and Counting: The Resources You’ll Find in the Pragmatic Alumni Community
“It's been a really interesting time to see such a high degree of camaraderie and cheerleading in the community because everyone is working on leveling something up; they want to grow their team; they wanna grow their influence; they wanna grow their own skill level.” — Georgina Donahue, Director of Community at Pragmatic Institute
In this episode of Pragmatic Live, Rebecca Kalogeris, VP of marketing for Pragmatic Institute, interviews Georgina Donahue, the director of community at Pragmatic Institute, about the growth of the Pragmatic Alumni Community.
They Discuss
How the community helps connect alumni with jobs, candidates and innovative hiring strategies
The types of engaging conversations happening in the community around building cross-functional teams and collaborating with other departments
Masterclass opportunities exclusive to community members
Enroll in Foundations and get a lifetime free membership to the Pragmatic Alumni Community
Students learn how to
Become market-driven by exploring concepts such as how to uncover strategic opportunities
Define product team roles and responsibilities
Prioritize actual vs. desired business goals
Talk to and observe the market in action.
Enroll Today

Jun 24, 2022 • 55min
Using Data Insights To Create Value-Driven Content Strategies
This episode was recorded during our recent Product Chat Webinar.
Hear how should you approach your content endeavors, and where should you look to understand the best areas to focus your efforts and resources from Editorial and Metadata Leader at Netflix, Anjana Gopakumar.

Jun 17, 2022 • 41min
Strategies for Planning Content and Measuring Success
“We look at what conversations have happened, what conversations are happening and then, we validate the article with keyword research and join the conversation with new ideas versus finding keywords and then trying to push a conversation no one is interested in having.”
Content planning is just as much about listening as it is about producing. It’s about joining existing conversations with new ideas, not just publishing interesting thoughts. So, in this episode of Pragmatic Live, Rebecca Kalogeris, VP of marketing for Pragmatic Institute, interviews Pragmatic content marketer Kristy Sturgill about Pragmatic’s system for content planning.
They discuss:
How to find context, study competitors and review search engine results
The metrics for measuring content
How to be a steward of content by taking care of the work that already exists
Additional Resources
Market.
This course helps you gain a thorough understanding of your buyers and how they like to buy so you can build product marketing strategies that deliver results. And, this course was updated in 2022 to reflect the latest strategies.
Learn More
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