

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
Mentioned books

Oct 9, 2023 • 1h 8min
790. News: Apple Pay face US lawsuit and Revolut keep banking licence hopes alive.
Guests Simon Merchant, Fliss Berridge, and Gerisha Nadaraju discuss Apple Pay's antitrust lawsuit in the US, Revolut's progress towards obtaining a banking license, Mintago's growth funding, Saga and Flagstone's savings platform for over 50s, Experian's launch of a checking account and debit card, and Jamie Dimon's prediction of a three-day working week.

6 snips
Oct 6, 2023 • 52min
789. Insights: The Six Characteristics of Digital Commercial Banking
Guests discuss the six characteristics of digital commercial banking: real-time, standardised, automated, embedded, contextual, and extendable. They explore the role of technology in commercial banking, the importance of real-time data for banks and businesses, and the impact of generative AI and macro trends on industries. They also highlight the importance of responsibility and asking 'why' in innovation.

Oct 2, 2023 • 1h 6min
788. News: HSBC offer international credit history checks and Mercedes launch in-car payments.
Our expert host, Benjamin Ensor, is joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This week's guests include:
Collin Galster, Head of International at Nova Credit
Shaun Puckrin, VP of Product at Checkout.com
Amelia Isaacs, Senior Reporter at AltFi
We cover the following stories from the fintech and financial services space:
HSBC and Nova Credit offer international credit history checks to UK immigrants
Mercedes-Benz and Mastercard roll out in-car payments
Standard Life and Moneyhub launch a pensions dashboard
Checkout.com launch their own network tokens
JP Morgan Chase ban crypto payments
Fujitsu trial Gen-AI in Japanese banks
Swift and Wise team up
A hapless lorry driver disguises £70,000 of criminal cash as a sandwich
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Amelia Isaacs, Collin Galster, and Shaun Puckrin.
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Sep 29, 2023 • 54min
787. Insights: Why Should You Choose a Career in Financial Services?
Nadia Edwards-Dashti and Ezechi Britton join Ross Gallagher to discuss careers in financial services. They explore the evolution of the industry, barriers to entry, the impact of STEM qualifications, and the image problem faced by the industry. They also delve into the role of CFit in unblocking barriers to financial innovation and the current job market in the sector.

Sep 27, 2023 • 41min
786. Focus: Is the US creator economy being underserved by traditional finance?
Our expert hosts, David M. Brear, Group CEO here at 11:FS, and Sophie Schulman, Global Business Development at Visa, are joined by some great guests to talk about how the US creator economy is being served, or not, by traditional finance.
We'll be discussing what opportunities this creates for fintechs and startups, the growing intersection between creator and entrepreneur, and how financial services are supporting their needs.
This week's guests include:
Natalie Barbu, Founder of Rella
Gautam Goswami, CEO of CommentSold
**This episode is sponsored by Visa
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Gautam Goswami, Natalie Barbu, and Sophie Schulman.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 25, 2023 • 47min
785. News: After Dark: Monzo's £1 investments, solving financial inclusion, and is cash still king?
Our expert hosts, David Brear and Ross Gallagher, are joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This episode is a live recording from our After Dark event. If you want to join us for a future recording, you can find out more here.
This week's guests include:
Veronica Glab, Head of Engagement at Innovate Finance
Sara Castelhano, Co-Head of Payments and Commerce Solutions for EMEA at JP Morgan
We cover the following stories from the fintech and financial services space:
Monzo are set to launch a new £1 investment service to its customers
India have hit their financial inclusion targets 41 years ahead of target
Cash payments are up in the UK for the first time in a decade
Is the Metaverse dead?
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Sara Castelhano and Veronica Glab.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 22, 2023 • 51min
784. Insights: Holistic financial wellbeing
Our expert host Ross Gallagher is joined by some great guests to dive into the subject of holistic financial wellbeing.
What does that even mean, I hear you ask? Well, we’re going to answer that, while looking at the value add for customers within the ecosystem of one brand, how the brands can cultivate that customer stickiness and retention to keep them within the brand’s umbrella, while offering them new products and services to improve their financial health and management.
We also look at the balance between guidance and advice and how to bake this into propositions and how brands can tread the line between the two, while still offering value to customers.
This week's guests include:
Niro Nirmalan, Head of Digital Transformation, Nat West Group
Audrey Zada, Director of Product Communications, Lemonade
Sujata Bhatia, COO at Monzo bank
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Audrey Zada, Niro Nirmalan, and Sujata Bhatia.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 18, 2023 • 1h 1min
783. News: Adyen’s new banking licence, Perfios’ raise, and the secret to fintech success
Our expert host Laura Watkins is joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week.
This week's guests include:
Thom Ruiter, VP of Product at Adyen
Siamac Rezaiezadeh, VP Product Marketing and Insights at GoCardless
Tessa Bryant, Head of Brand and Communications at Lightyear
We cover the following stories from the fintech and financial services space:
Adyen secures a UK banking licence
Perfios raises $229m, eyeing Europe and US expansion
FemaleInvest partners with InvestEngine to tackle the gender investment gap
World Bank study reveals key factors enabling fintech growth
Lakestar leads $40 million investment in French fintech startup Swan
Natwest debuts payment links for open banking payments
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guests: Siamac Rezeaizadeh, Tessa Bryant, and Thom Ruiter.
Learn more about your ad choices. Visit megaphone.fm/adchoices

Sep 15, 2023 • 47min
782. Insights: How should we measure success in fintech? (Rewind)
Guests from Allica Bank, Anthemis, and This Week in Fintech discuss how to measure success in fintech. They question the effectiveness of valuation and customer numbers, propose profitability and local problem-solving as metrics, and suggest exploring alternative success indicators. They emphasize the importance of sustainability, profitability, and diversity in the industry, and highlight the need for comprehensive metrics that measure both profit and purpose, while holding companies accountable.

Sep 13, 2023 • 42min
781. Focus: Creating end to end access to finance in APAC with Vrutika Mody, Head of GoPay Global Partnerships
In this episode, we're looking at the rise of embedded finance, and its specific use cases in the APAC market.
Visa is predicting the sector to be worth $242 billion US dollars in opportunities for financial providers by 2025 – it’s safe to say lots of people across Asia Pacific are exploring those possibilities.
One such company is GoJek and GoPay and host David Barton-Grimley sat down with** Vrutika Mody, Head of GoPay Global Partnerships** to delve into how GoPay is really opening up access to financial servcices in Indonesia in particular; how GoJek evolved from a ride hailing app to a financial super app changing lives in its home market and what the future might look like for access to finance in that space, including how the incumbents can up their game.
Visa’s Fintech Fast Track program is streamlining the onboarding process for fintechs – enabling them to gain access to Visa’s powerful capabilities and network. Visa and their enablement partners help fintechs launch and scale cards, virtual credentials, and disbursement programs. To learn more visit, [partner.visa.com](partner.visa.com).
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!Special Guest: Lauren Ware.
Learn more about your ad choices. Visit megaphone.fm/adchoices


