The Public Sector Show by TechTables

Today on The Public Sector Show by TechTables we talk about making space for others to succeed, what separates good from great CIOs, using empathy to build a Smart City, and more with Rob Lloyd, Deputy City Manager, and Khaled Tawfik, CIO, City of San José.Connect with Rob: https://www.linkedin.com/in/roblloyd/Connect with Khaled: https://www.linkedin.com/in/iktawfik/Timestamps00:00 Intro06:04 The Best Boba in San Jose08:34 How to Hire Your Replacement11:25 Making Space for Success13:05 What Separates Good from Great CIOs17:04 Jumping into the Role of CIO18:55 Building a Smart City, Empathy-First20:31 Broadband and Digital Empowerment22:12 San Jose's Start-Up Mentality27:33 Top Takeaways from CIOs37:08 OutroWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste  Get full access to TechTables at techtables.substack.com/subscribe

A big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.On this episode of The Public Sector Show by TechTables, we talk about transitioning from the DOD into local government service, Brownsville's 5-year plan, infrastructure wins, and more with Jorge Cardenas, CIO, the City of Brownsville.Connect with Jorge: https://www.linkedin.com/in/jorge-cardenas-it-vp-director/Timestamps00:00 Intro01:30 From DOD to Brownsville CIO04:12 Brownsville 5-year Plan08:36 The $100MM Broadband Project11:52 Next Initiatives13:10 How to Get City-Wide Buy-In15:05 Cybersecurity and Network Security Plans16:37 Lessons from DOD18:48 The Complexities of Dealing with Hard Problems22:33 Jorge's Favorite Books25:02 OutroWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste Get full access to TechTables at techtables.substack.com/subscribe

Featuring J.R. Sloan, CIO, State of ArizonaShow Notes:Welcome to The Public Sector Show by TechTables, where today we're joined by J.R. Sloan, CIO for the State of Arizona, to dive into the rollout of Arizona’s groundbreaking digital driver's license, now available in the Apple wallet, and its implications for privacy, efficiency, and user experience. In episode 128, J.R. discusses the challenges and successes in pioneering digital identification, the collaboration across agencies, and the impressive adoption by over 100,000 users ahead of projections. Tune in as we explore the balance between innovation and privacy in the public sector's digital landscape.Timestamps0:00 - Introduction01:52 - Digital Driver's License & Mobile ID defined02:00 - Celebrating Arizona's Leadership in Transportation Innovation04:56 - Bridge Building: Why Sharing Success Stories Matters07:54 Arizona's Digital rollout process09:28 - Humility and Leadership11:02 - Digital License Logistics: Streamlining Inter-state Information Sharing14:06 How Arizona is growing the digital experience18:05 - The Important Balance: Privacy Concerns and User-Centric Policies23:23 - Police use cases25:47 - J.R. Sloan on Trust and Seamless State Interaction28:31 - Walking the Tightrope: Security Credentials and User Convenience32:21 - Guaranteeing User Consent and Transparency in Data Practices35:18 - Registration Details for Arizona's Digital Driver’s License37:35 - Behind the Scenes: Integrating Digital IDs with Police Systems37:46 - J.R.'s shoutout to the Arizona DOT40:50 - User Experience: Testing and Empathy in Government Services43:12 - Tackling Inconsistencies: Name and Address Variations Across Agencies45:45 - Inspiring Change: Arizona's Influence on National Digital Strategies⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ Get full access to TechTables at techtables.substack.com/subscribe

A big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, we catch up on buy-in and empowering your staff, why communication is crucial in cybersecurity, why now is a great time to move over to a career in public sector cybersecurity, and Q&A Mailbag time with Gavin Green, Chief Information Security Officer at Florida Office of State Courts Administrator.Connect with Gavin: https://www.linkedin.com/in/gavingreen/Timestamps:00:00 Intro01:32 Big Leadership Strategies From Little League Football04:24 How to Navigate Practice vs Gametime Strategies06:28 Buy-in and Empowering Your Team11:53 Why Communication in Cybersecurity is Crucial14:11 Shifting the Traditional CIO/CISO Hierarchy16:57 Lessons from Leadership on a Submarine19:54 From Private to Public Sector23:13 Mailbag Q&A: What is the biggest challenge your organization is facing this year regarding the workforce?25:39 Mailbag Q&A: What is your involvement in the planning and disbursement of the CIS security funds for the state of Florida, or the Florida State Administrative courts?28:37 Mailbag Q&A: What is the most rewarding part of your day?30:18 Who does Gavin nominate to hear from next on TechTables Public Sector Show?31:38 OutroWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com Get full access to TechTables at techtables.substack.com/subscribe

In this episode of The Public Sector Show by TechTables we interview Michael Gregg, CISO, State of North Dakota where we talk about cybersecurity OKRs, workforce retirement and hiring strategies, and Michael’s latest books.Connect with Michael: https://www.linkedin.com/in/michaelgregg01/Timestamps00:00 Intro 03:52 How to have "Best in Class" vision & mission 05:33 Cybersecurity OKRs and strategies 16:03 Innovation mindset: hard-wired or learned? 20:08 "H3" leadership qualities 23:34 Removing requirements to open possibilities 30:13 Workforce retirement and recruiting 34:51 What book did Michael give out at Cyber Con? 36:22 OutroWhenever you're ready, here is the one way I can help you:→ Join the TechTables+ Community Today https://www.techtables.com/membership.Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/Sign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetoste Get full access to TechTables at techtables.substack.com/subscribe

On today's Public Sector Show by TechTables, Joe talks about cybersecurity, making the jump from Private to Public Sector, and top 2-3 leadership insights with Patsy Boozer, CISO at the City of San Antonio.Connect with Patsy: https://www.linkedin.com/in/patsy-boozer-cissp-1b506911Timestamps:00:00 Intro01:26 Patsy's Navy & Cybersecurity Background04:57 The Jump from Private to Public Sector07:44 Alamo Regional Security Ops Center09:08 Lessons on Greater Purpose12:34 Favorite 2-3 Leadership Insights16:11 Benefits of Private Sector19:57 Building a Cyber Star Pipeline24:06 Books You Rely on for Insight?26:58 OutroWhenever you're ready, here is the one way I can help you: → Join the TechTables+ Community Today https://www.techtables.com/membership. 📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/ Sign up for Behind the Mic by TechTables: ⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector. Get full access to TechTables at techtables.substack.com/subscribe

On Monday morning (2/27 at 10:30am PST), I interviewed three startup founders and friends (Jamie Grant, Tony Desisto, and Jordan Raynor) that took us back over their decade of startup experience in The City of Tampa and how these entrepreneurs are championing citizen engagement.If you’ve ever asked, "why must we keep doing things the way we've always done in our organization or community?" this LinkedIn Live is for you.We talked about breaking the legacy mindset and the innovation that can happen when government operates at the speed of startups.Get used to different.Whenever you're ready, here is the one way I can help you: → Join the TechTables+ Community Today https://www.techtables.com/membership. 📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/ Sign up for Behind the Mic by TechTables: ⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com Get full access to TechTables at techtables.substack.com/subscribe

In today's TechTables Podcast episode, we talk about the perfect cup of coffee, communicating through the DISC lens, Public Sector IT predictions, and more with Mike Arismendez, Executive Director, Texas Department of Licensing and Regulation.Featuring Mike Arismendez, Executive Director, Texas Department of Licensing and RegulationConnect with Mike: https://www.linkedin.com/in/mike-arismendez-14b6b11a5/Timestamps:00:00 Intro 01:26 For the love of coffee 06:39 Inner workings of TDLR 14:10 Licensing at the Speed of Business 15:17 Transitioning to Cloud 16:26 Mornings with Mike: Team Building Tips 21:19 Hire Smarter Then Get Out of the Way 24:27 Communication Through the DISC Lens 31:33 How to Coach Your Teams to 100% 34:26 Relationship Precedes Correction 36:28 How to Hire a 1st-Round Draft Pick 40:31 Upcoming IT Improvements and Predictions 43:12 Where's the Best BBQ? 44:45 Outro Whenever you're ready, here is the one way I can help you: → Join the TechTables+ Community Today https://www.techtables.com/membership. 📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/ Sign up for Behind the Mic by TechTables: ⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector. Get full access to TechTables at techtables.substack.com/subscribe

This episode is dedicated to the mamas that have shaped generations of leaders and continue to inspire us to lead with empathy. A special thank you to April and April's mom :) Connect with April: https://www.linkedin.com/in/april-blackburn-a2104b144/ Timestamps0:00 Intro 02:29 April's multi-generational FDOT history 03:52 The mission of FDOT 04:49 Learnings & Lessons 07:39 Goal setting and breaking the status quo 10:59 April's motto career advice 13:37 How leaders overcome the friction of change 19:07 The power of visualization in leadership 20:00 "Mama's Castle Analogy" 21:25 How to create a desired future when you are naturally risk-averse 23:43 How to determine the right time to leave 27:36 How leadership teams miss out by focusing on technology rather than people 35:39 Insights for leaders struggling to improve team communication 41:21 How to navigate when things go wrong 45:10 Outro Whenever you're ready, here is the one way I can help you:→ Join the TechTables+ Community Today https://www.techtables.com/membership. Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes at https://www.techtables.com/ Sign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/ Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com Get full access to TechTables at techtables.substack.com/subscribe

Featuring Blake Hall, Founder & CEO at ID.meConnect with Blake: https://www.linkedin.com/in/hallblake/ Show Notes:Today's Public Sector Show by TechTables episode is a real treat- we're gonna be jamming with Blake Hall on his insights and lessons across his multi-generation military background, his own military experiences and how that shaped him, plus life on the civilian side heading up ID.me as we dive into Blake's entrepreneurial journey and his sage leadership, hiring and investment strategies applicable across both public and private sectors. Check out ID.me: https://www.youtube.com/@user-hk8lh8kb9f/about  Timestamps 00:00 Intro 02:00 Blake's background 04:31 3 Rules of Life 07:45 Out of Iraq 15:10 Digital wallets 18:09 Use-case benefits across both the Public and Private Sector 21:01 Consumer-centric digital identity 23:25 Building your teamwork culture 30:55 Raising the bar 33:29 The Start-up Mindset 35:54: How to move on from hiring mistakes 40:02 The importance of investing in people over $ 45:35 4 questions every entrepreneur should be able to answer about their business 51:03 Outro Whenever you're ready, here is the one way I can help you:→ Join the TechTables+ Community Today https://www.techtables.com/membership. Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL📡 Subscribe to the TechTables Channel: @techtablesCheck out new episodes on https://www.techtables.com/ Sign up for Behind the Mic by TechTables:⭐️ New Podcast Episodes Every Tuesday & Thursday are delivered right to your inbox.⭐️ Every Saturday morning, you'll get 3 Interesting Learnings: from Mission-Driven Leadership to Cloud, AI to Cybersecurity, Workforce Challenges, and more- never miss insights from peers and vendor partners across the public sector.➔ Subscribe here: https://www.techtables.com/ Follow TechTables:💻 website ➔ https://www.techtables.com/🤝 Company LinkedIn ➔ https://www.linkedin.com/company/techtables/🤝 Connect w/ Joe on LinkedIn ➔ https://www.linkedin.com/in/jtoste/🐣 Twitter ➔ https://twitter.com/thejoetoste Get full access to TechTables at techtables.substack.com/subscribe