The Public Sector Show by TechTables Ep.137 The Power of RPA (and Why We Shouldn't Fear Automation in Government) with Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo
May 30, 2023
41:08
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Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
In the Public Sector Show by TechTables, Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo discusses the benefits of Robotic Process Automation (RPA) in the public sector. Examples include Ohio's use of a bot to streamline the process of adding newborns to Medicaid, New York's use of RPA to handle a surge in unemployment claims during the pandemic, and Georgia's use of RPA to automate the renewal process for food stamp recipients. Jim emphasizes the importance of humanizing bots and personalizing them to make them more valuable to employees. He encourages government agencies to embrace automation to serve citizens better - Make America Great by Building Back Better with intelligent automation.
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Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
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LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Get full access to TechTables at techtables.substack.com/subscribe
Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.
In the Public Sector Show by TechTables, Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo discusses the benefits of Robotic Process Automation (RPA) in the public sector. Examples include Ohio's use of a bot to streamline the process of adding newborns to Medicaid, New York's use of RPA to handle a surge in unemployment claims during the pandemic, and Georgia's use of RPA to automate the renewal process for food stamp recipients. Jim emphasizes the importance of humanizing bots and personalizing them to make them more valuable to employees. He encourages government agencies to embrace automation to serve citizens better - Make America Great by Building Back Better with intelligent automation.
Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Get full access to TechTables at techtables.substack.com/subscribe