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The Public Sector Show by TechTables

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Jun 23, 2023 • 29min

Ep.137 Modernizing California's 911 System & Building High-Performance Teams with Michelle Geddes, CIO of the San Francisco Dept. of Emergency Management

"We're being asked to move away from this on-premise environment to a cloud-based environment. And I will say it is the way of the future, but it is slow moving."📬 Subscribe to the newsletter In today’s The Public Sector Show by TechTables, Ep.137 Modernizing California's 911 System & Building High-Performance Teams, Michelle (Malik) Geddes, CIO of the SF Dept. of Emergency Management, and I discuss:• Michelle Geddes' expertise in building high-performing teams• The California plan to move the 911 system to the cloud• Challenges in modernizing and moving the 911 system to the cloud• The importance of strong vendor partnerships in maintaining critical systems•Verizon's role in providing support during emergency incidents•Benefits of establishing good relationships with vendors•The need to move backup systems to the cloud•The importance of reliable communication during emergency incidents•The upcoming Women in Technology forum for government employees in San Francisco⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteWebsite ⁠https://www.techtables.com/ Get full access to TechTables at techtables.substack.com/subscribe
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Jun 6, 2023 • 33min

Ep.139 Boosting Cybersecurity in North Carolina: A Cyber Pathways Approach [Raleigh Live Podcast Tour]

🎙 About the EpisodeJim and Rob discuss the need to improve the talent pipeline to boost North Carolina's cybersecurity. They talk about the Cyber Pathways program, which provides internships and apprenticeship opportunities to North Carolinians, including high school students and transitioning military members.They also emphasize the importance of building relationships and partnerships to achieve success in cybersecurity and the need to bridge the gap between high school and college students to provide a more inclusive program. They discuss the CyberStart America program, which aims to introduce high school students to cybersecurity and increase the number of participants in North Carolina.They also highlight the importance of sustainability in cybersecurity programs and warn against relying on one-time funding sources. They suggest focusing on long-term, recurring funding to ensure the stability and continuity of cybersecurity efforts.Overall, this podcast provides valuable insights into the critical role of cybersecurity in our increasingly digital world and the importance of investing in talent and resources to address cyber threats effectively.Timestamps* (0:27) - The Cyber Pathways program offers internships and apprenticeship opportunities to North Carolinians, including high school students and transitioning military members.* (2:02) - Building relationships and partnerships is crucial for achieving success in cybersecurity.* (4:19) - The program aims to bridge the gap between high school and college students to provide a more inclusive experience.* (6:07) - It's important to have long-term, recurring funding to ensure the stability and continuity of cybersecurity efforts.* (7:52) - Sustainability in cybersecurity programs is essential, and relying on one-time funding sources is not recommended.Diamond Sponsor: SentinelOneSentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/ Get full access to TechTables at techtables.substack.com/subscribe
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Jun 4, 2023 • 43min

Ep.138 Breaking Burnout in the Public Sector (3 Insights to Not Miss!) with Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of Texas

Featuring Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of TexasIn this episode, we explore how Jim's military background shapes his leadership in the IT sector, the pursuit of diversity in the workforce, and innovative strategies to tackle digital transformation, connectivity, and cybersecurity in their respective states.Timestamps00:00 Leaders & managers must prioritize self-care. Social interaction is crucial for mental well-being.06:37 Encourage breaks, limit meetings, and set boundaries.12:57 Emphasizes diversity, teamwork, and cyber security importance.13:43 Military and state government collaboration benefits all.18:13 Opportunities for veterans, returnships in the workforce.20:31 Translating military skills for civilian jobs is important.24:01 Importance of agency culture in the public sector.28:57 911 operators face challenges and need better support.30:10 Interacting, listening, and making a real impact.36:05 Improving government interaction and connectivity in North Carolina.37:25 Colleague explores self-sovereign identity and privacy.40:27 Challenges in transitioning to public cloud services.Powered by: SentinelOneSentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/ Get full access to TechTables at techtables.substack.com/subscribe
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May 30, 2023 • 41min

Ep.137 The Power of RPA (and Why We Shouldn't Fear Automation in Government) with Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo

And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.In the Public Sector Show by TechTables, Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo discusses the benefits of Robotic Process Automation (RPA) in the public sector. Examples include Ohio's use of a bot to streamline the process of adding newborns to Medicaid, New York's use of RPA to handle a surge in unemployment claims during the pandemic, and Georgia's use of RPA to automate the renewal process for food stamp recipients. Jim emphasizes the importance of humanizing bots and personalizing them to make them more valuable to employees. He encourages government agencies to embrace automation to serve citizens better - Make America Great by Building Back Better with intelligent automation.Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste Get full access to TechTables at techtables.substack.com/subscribe
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May 30, 2023 • 49min

Ep.136 GovTech Trends and Predictions with Brian Chidester, Host of the Government Huddle Podcast

Brian Chidester, the Global Public Sector Marketing Executive and host of the Government Huddle Podcast joins Joe Toste on The Public Sector Show by TechTables to discuss the intersection of emerging technologies and the public sector. Through discussions with government executives about strategies and challenges and interviews with Navy SEAL leaders and top gun pilots, Brian provides valuable takeaways for leadership, job approaches, and personal growth. Brian discusses the trend of younger generations moving into leadership roles within government, the benefits of open-mindedness and empathy, and the impact of technology on recruitment and retention. Overall, they explore the potential for emerging technologies to improve outcomes in the public sector and drive positive change. Join the conversation as they delve into the concept of getting 1% better every day, the value of compounding growth, and the importance of habits in achieving success. Connect with Brian on LinkedIn - https://www.linkedin.com/in/abchidester/ https://www.governmenthuddle.com/ Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/ Listen on: 🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549 🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A) Follow us: LinkedIn TechTables https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste Get full access to TechTables at techtables.substack.com/subscribe
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May 30, 2023 • 33min

Ep.135 The New Frontline: Defending Critical Infrastructure in the State of Florida with Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida at University of South Florida

And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.In this episode of The Public Sector Show by TechTables, Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida, discusses Florida's critical infrastructure risk assessment. Emilio emphasizes the significance of cybersecurity and the challenges associated with engaging both private and public sectors in the assessment process. He shares Cyber Florida's innovative grassroots campaign aimed at fostering participation and collaboration statewide. If you're in Florida, don't miss the opportunity to attend the upcoming CyberWorks tabletop exercise in Hillsborough County on June 9th, where Emilio will provide free lunch. For more information, email esalabarria@cyberflorida.org.Timestamps:(00:00) Introduction(01:00) Critical infrastructure risk assessment mission(02:30) Importance of building relationships to get participation(03:45) Grassroots campaign through CyberSecureFlorida.org(05:00) Establishing a baseline for the state of Florida(05:53) Need for detailed cyber security help(08:30) Use of Idaho National Lab's cybersecurity evaluation tool(11:10) Importance of ransomware readiness assessment(20:11) Collaboration with Florida Digital Service(21:30) Success stories of tabletop exercise for small and medium counties(25:00) CyberWorks Workshop on June 9th, 2023, at 5:30pmGet new episodes directly in your inbox - We send updates every week, and bonus content over the weekend. Join the newsletter and show —> ソ https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com Get full access to TechTables at techtables.substack.com/subscribe
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May 23, 2023 • 44min

Ep.134 Putting People First: How to Create a Culture of Trust and Transparency with Glenn Hasteadt, IT Director, County of Onslow

And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Ready to take your leadership skills to the next level? In today's podcast episode on The Public Sector Show by TechTables, Glenn and Joe share their invaluable experiences and insights on how servant leadership can drive organizational success. By prioritizing the team, supporting their growth, and creating a culture of trust, you can build a team that is invested in the mission and each other.Glenn stresses the importance of every action matching the commitment shown to the team, with humility and a focus on putting the team first. He also tells us about his upcoming book on effective leadership, which promises to be an invaluable resource for anyone looking to grow their skills.Joe discusses his experiences coaching high school basketball and the importance of prioritizing the team dynamic over individual egos. But it's not just about sports - he dives into understanding the needs of end-users and customers in public sector services, and why empathy is so crucial for building trust.This episode is brimming with practical tips and a wealth of knowledge on how to create a culture of trust, respect, and mutual support in any team environment. So tune in and let Glenn and Joe inspire you to become a true servant leader!Timestamps:(01:39) Focus on culture(02:17) Importance of creating a great culture for long-term success(05:10) Joe reads an excerpt from "The Culture Code" by Daniel Coyle(13:22) Emotional safety and the importance of team success over individual success(30:41) Commitment to the team and servant leadership(40:13) The importance of trust in leadership(40:59) The importance of empathy in building trustWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com Get full access to TechTables at techtables.substack.com/subscribe
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May 17, 2023 • 31min

#133: Reimagining HigherEd Through Data and Technology

FEATURING:Phil Komarny, Chief Innovation Officer, Maryville University of Saint LouisIN THIS EPISODE, YOU'LL LEARN:How Maryville is transforming education by treating personal data as a driver for lifelong learning relationshipsThe innovation behind Maryville Works' subscription-based workforce development modelHow breaking traditional course content into modular components can make education more personalized and cost-effectiveWhy eliminating "20th-century processes" and transforming IT into "collective technology" is reshaping higher educationThe impact of courageous leadership in driving institutional change, as shown through Maryville's organizational transformation📹 A behind-the-sceneslook at the 2024 EDUCAUSE + Carahsoft Live Podcast Tour promo video👉 Click here to see the promo video! Get full access to TechTables at techtables.substack.com/subscribe
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May 12, 2023 • 39min

Ep.132 The Future of Public Cloud Security: Emerging Technologies and Trends at Secure Miami

***Shoutout to Digital Era Group and FIU for hosting Secure Miami on May 4th, 2023, and having Joe Toste host a panel.Also a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, we hear from Joe Toste's panel discussion on The Future of Public Cloud Security: Emerging Technologies and Trends at Secure Miami.Timestamps:(00:00) Introduction(01:55) Helvetiella Longoria discusses securing a multi-cloud environment(05:30) - Andrew Phillips discusses the pros and cons of securing a multi-cloud environment(06:49) - Michelle Jackman discusses trends and challenges in multi-cloud security(11:00) Julie O'Brien introduces herself and discusses securing a multi-cloud environment(12:13) Helvetiella Longoria discusses challenges in securing higher education environments(15:41) Andrew Phillips discusses financial and cost optimization in public cloud security(16:08) "You can't secure what you don't know you have" - Andrew Phillips(21:50) "You have to take a holistic approach" - Michelle Jackman(25:49) "It's a shared responsibility" - Helvetiella Longoria(34:22) "It's a people problem" - Joe TosteWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste Get full access to TechTables at techtables.substack.com/subscribe
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May 3, 2023 • 52min

Innovating Through Curiosity with Renee Wynn, fmr. CIO, NASA

A big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, we talk about lessons from NASA and EPA on curiosity, mentorship, cybersecurity, breaking barriers, and more with Renee Wynn, fmr. CIO, NASA.Connect with Renee: https://www.linkedin.com/in/renee-wynn-8935a24/Timestamps:(00:00) Intro(02:41) EPA and the Simpsons(06:36) Entrepreneurial Financial Lessons(13:48) Keeping a Childlike Curiosity(19:48) Cybersecurity from Earth and Space(27:15) Legacy IT: The Good & Bad(31:26) The CIO Iterative Process(36:19) How to Find & Maintain Team Cadence(40:43) How to Pivot from Missed Opportunity(50:41) OutroWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste Get full access to TechTables at techtables.substack.com/subscribe

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