The Public Sector Show by TechTables

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 2 of 5.📬 Subscribe to the newsletter---Brad Oswald is the customer success manager at Florida Digital Service. In this episode, Brad unpacks why he pivoted careers to serve partners with a “get out of the office” approach centered on empathetic listening, disciplined systems, and relationship building over simplistic adoption metrics.Connect with Brad: https://www.linkedin.com/in/brad-oswald-9380b493/In this episode, you’ll learn:01:52 - From Chasing Commissions to Pursuing Purpose: Why Brad Shifted Careers03:22 - The Startup Pitch that Convinced Brad to Join the Mission04:52 - What to Look For When Hiring a Relationship-Focused Role06:31 - Walking the Tightrope of Assertive Empathy with Partners08:36 - Why Leading With Empathy is a Game-Changer10:10 - Ditching Sales Quotas: How to Scorecard Lasting Partner Success14:11 - What Jocko Willink Taught Brad About Unlocking Potential16:14 - The Moment Our Perspective Fundamentally Shifted: Getting Out of the Office⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 1 of 5.--- Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service. They discuss how Florida is taking steps to improve cybersecurity through grants, incident response, and community building.Connect with Candace: https://www.linkedin.com/in/candacemwynn/Connect with Warren: https://www.linkedin.com/in/warren-sponholtz/In this episode, you’ll learn:• About the $30 million Cybersecurity Grant Program to help local communities improve cyber resilience • How Florida Digital Service acts as a security operations center to help agencies respond faster to cyber incidents• Why cybersecurity works best as a team sport • How Candace is connecting Florida’s cyber community through working groups and events• The key role empathy and relationship-building play in statewide collaboration• Warren’s perspective on Candace’s strengths in organizing the Cyber Advisory Council• Advice for CIOs and CISOs looking to develop stronger cyber communitiesTimestamps00:00​ - Introducing Warren & Candace 02:30​ - Florida’s $30 million cyber grant program05:00​ - Warren on the importance of cyber collaboration  07:26​ - Candace’s background before community building10:35​ - Warren highlights Candace's strengths13:15​ - Candace discusses the Cyber Advisory Council18:00​ - Connecting agencies through working groups  22:28​ - Building empathy and trust with stakeholders25:17​ - Candace’s statewide outreach to locals⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏📬 Subscribe to the newsletter🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Featuring Dr. Joe Way, Director of Learning Environments, University of Southern California🌟 "The more we can say, 'Here's why you're going to come and pay that [tuition],' because we can actually prepare you for the workforce, the more we can give that direct adaptation from classroom to workforce." ~ Joe Way🔗 Connect with Joe: https://www.linkedin.com/in/josiahway/🎙️ What we cover:04:00 - The Bridge from Classroom to Career: How USC's innovative learning environments prepare students for real-world opportunities.14:00 - Inclusivity in Learning: Transcriptions, recorded classes, and AI-assisted education16:00 - Teaching Tools for Tomorrow: Adapting to the evolving educational landscape with new technologies.19:00 - Digital Creative Lab Magic: Exploring the wonders of video games, holograms, and digital art in education.27:00 - Engagement in Education: The shift towards more interactive and collaborative learning experiences.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website ⁠https://www.techtables.com/#edtech #highereducation #usc This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

🎙️ Featuring Barbie Robinson, Executive Director at Harris County Public Health🔗 Connect with Barbie: https://www.linkedin.com/in/barbie-robinson-146ab615/"Collaboration without true integration really is just another form of fragmentation." 🔥🔥🔥 ~Barbie RobinsonIn this episode of The Public Sector Show by TechTables, Barbie shares her public health journey across federal and county levels. Starting with the "ACCESS" initiative, a holistic care coordination model, Barbie shows us how technology is tackling the social safety net needs within local government and beyond. Don't miss this discussion on the future of public health and the role of technology, including:🎙️ Holistic Care Coordination through ACCESS: Accessing Coordinated Care and Empowering Self-Sufficiency🎙️ The Triple Aim Approach to breaking silos in public health🎙️ Case Study: Technology's impact on vector-borne illnesses 🎙️ Harris County's Black Maternal Health Cohort program🎙️ How to change lives by meeting people where they are at🎙️Standardizing Data Systems: Looking ahead to 2024🎙️ And more!If you liked this episode, check out Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County's episod: https://techtables.com/episode/ep115-interview-with-carolyn-staats-director-of-innovation-information-systems-department-sonoma-county⭐️ *Leave a Review*If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 *Connect with TechTables*LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Featuring Roosevelt Sawyer Jr., CIO, Florida Office of State Courts Administrator🔗 Connect with Roosevelt: https://www.linkedin.com/in/roosevelt-sawyer-jr-7252362/"Blending those [private and public sector experiences] together... hiring what we have, employees that have that experience from the private sector also employees that have worked in the public sector- it brings a more robust conversation in the room." ~ Roosevelt Sawyer Jr on a blended workforceCourt is in session! On this episode of The Public Sector Show by TechTables, we sit down with Roosevelt Sawyer Jr., CIO for the Florida Office of State Courts Administrator. Roosevelt walks us through his agency's methodical approach to aligning cybersecurity with business goals, plans to infuse more fun into team recruitment and onboarding processes, and new projects on the horizon, including:🎙️ Recruiting and onboarding challenges and wins🎙️ Generative AI (ChatGPT) and its potential judiciary applications🎙️ Team building: Synergizing private and public sector backgrounds🎙️ Training, tools, and projects to advance the state court system's cybersecurity stance🎙️ How to engage business users with new technologies without hindering operations🎙️ The future of passwords🎙️ And more!⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Show Notes“We can talk about all the great things we want to do. We can talk about how we leverage technology for all these outcomes. In the end, you have to deliver. That's what matters.” ~Richard McHattie🔗 Connect with Richard: https://www.linkedin.com/in/richard-mchattie-42602a5/“Our primary responsibility is you've got to secure the enterprise. And without that, you know, not much else matters.” ~ Richard McHattieOn this episode of The Public Sector Show by TechTables, we sit down with Richard McHattie, CIO for Maricopa County. From working in his parents' RFID startup, pioneering implantable microchips for pets, to his current role as the CIO of one of the largest counties in the US, Richard shares the challenges, triumphs, and unexpected turns that shaped his path in technology, leadership, and public service, including:🎙️ Perspectives on securing the enterprise, data priorities, and the ongoing journey of digital government transformation in Maricopa County🎙️ Know your “why:” How work ethic follows passion for the mission🎙️ Hands-on leadership and the entrepreneurial mindset advantage 🎙️ Improving customer experience through entrepreneurial initiatives in AI, conversational AI, and robotic process automation🎙️ How to collaborate with early-stage startups, break down barriers in procurement, and foster a culture of innovation🎙️ Q&A questions from Montana CIO Kevin Gilbertson and fmr. Florida CIO Jamie Grant🎙️ And more!⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Missed out on Houston at Hotel Zaza? Check out our 2023 GovTech Leadership Summit from October 12th to 14th.📚 Check out the full agenda:🌟 Public Sector CXOs, please register here: https://7w4m76wajkb.typeform.com/to/QFmGpjnQ🤝 Vendor partners, please apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZThanks for reading TechTables! Subscribe for free to receive new posts and support my work.🎥 Video Podcast🔗 Connect with Bert: https://www.linkedin.com/in/bert-quarfordt/On this episode of The Public Sector Show by TechTables, we sit down with Bert Quarfordt, Deputy CIO for IT Infrastructure at the City of Houston.Bert shares his journey from a private-sector IT career to public service and discusses the challenges and pressures of managing infrastructure in the public sector. Drawing upon his love of sports, Bert dives into the importance of team dynamics, collaboration, and communication in resolving critical issues, including:🎙️ Bert's 33-year career in IT🎙️ How private and public sectors handle infrastructure outages🎙️ How to develop a presentation mindset🎙️ The value of practice, preparation, and consistency in long-term success🎙️ How to manage emotions and team dynamics during critical projects🎙️ Transforming city infrastructure: Houston’s game-changing projectsAnd more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/Related:Thanks for reading TechTables! Subscribe for free to receive new posts and support my work. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Show Notes🔗 Connect with Craig: https://www.linkedin.com/in/craig-hopkins/🎙 About the episodeLeadership Eclipsers: Leaders who put themselves in the path of their teams, eclipsing their efforts and blocking credit for their input. If you have ever worked with a team leader like this, you know firsthand the void felt by everyone else standing “behind.”As the 2023 “Ring of Fire” Solar Eclipse makes its way across a good portion of the US in October, we discovered that the moon is less than 1/400th of the size of the sun, and yet for a brief few minutes, appears to cover the sun in its entirety. Likewise, a “leadership eclipser” is one person taking credit for, and blocking out, an entire team of dozens, hundreds, or even more team members. So how can you be less of a solar-eclipse leader and become more effective at building up a team culture that is known for reflecting the efforts of one another?As the solar eclipse gives us a moment to pause, we were reminded about our fantastic talk with Craig Hopkins on his reflections and experiences with both the good and the “needs-improvement” styles of leadership. And how, as an individual, your behavior shapes your character, but within a group, such as a team, the collection of individual characters forms the team's culture. This culture, in turn, becomes the foundation for the larger organization's culture. So good was our talk, in fact, that we had to come back to record a part two just to get all of Craig’s sage learnings in, including:* Begin by modeling a heart of Servant Leadership* The concept of humility and bringing others up is a fundamental aspect of leadership* How serving in the Coast Guard helped Craig learn how to transition from valuing individual accolades to being part of something greater* Leveraging the principles from "Team of Teams" to create a collaborative spiderweb structure for effective communication and collaboration* The role of accountability in building a culture of trust and collaboration* Why Craig dislikes the term “digital workforce”* and more!We can’t wait to hear from Craig again at our upcoming GovTech IT & Leadership Summit in San Antonio! Check out the links above if you haven’t already, as we have some “Ring of Fire”- worthy roundtable discussions lined up that you can only get if you’re there. ⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/Episode originally recorded, April 2021 This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Missed out on Houston at Hotel Zaza? Check out our 2023 GovTech Leadership Summit from October 12th to 14th.📚 Check out the full agenda:Public Sector EmployeesPlease register here for free: https://7w4m76wajkb.typeform.com/to/QFmGpjnQVendor PartnersPlease apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZThanks for reading TechTables! Subscribe for free to receive new posts and support my work.🔗 Connect with Jane: https://www.linkedin.com/in/jane-w-3670b325/🎙 About the EpisodeOn this episode of The Public Sector Show by TechTables with Jane Wu, Deputy Director for Data Privacy and Business Operations at the City of Houston, we learn how to walk the tightrope of balancing convenience and privacy concerns with the latest trends in technology.Jane takes us along her journey from computer science major to biomedical science to law before deep diving into the world of data privacy and the delicate yet important balance between innovation and safeguarding data. How does generative AI, such as GPT-3, present both convenience and privacy concerns? How can we best manage personal data in an era of rapid technological progress?Listen in for Jane’s thoughts on: * Privacy concerns with generative AI* Looking beyond jurisdictions for best practices* Crafting language and contracts* Top do’s and don’ts for vendor partners* How to balance privacy and innovation* Best advice for future IT professionals and more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/Thanks for reading TechTables! Subscribe for free to receive new posts and support my work. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com

Show NotesFeaturing Lt Col. Chris Winnek, Commander, 102nd Information Ops Battalion & Cyber Operations Chief at the Texas Military Dept., and Chris Humphreys, Texas State Cybersecurity Council"This is NOT the new normal to have people stealing your data and using it. We have to fight against that." - Chris Winnek🔗 Connect with Chris W: https://www.linkedin.com/in/chris-winnek-a1388167/🔗 Connect with Chris H: https://www.linkedin.com/in/christopher-humphreys-5a563019/🎙 About the episodeCybersecurity is no game. Running drills for attacks can mean the difference between failure and success when the time clock buzzes and it’s game on. Chris and Chris coach us through some complicated cybersecurity plays, and the resources available to build a strong defense against potential threats, including:Their experiences in the military and how it has influenced their work in cybersecurityHow prioritizing cybersecurity helps maintain public trust in a world where data is the most valuable commodityThe need for relationship-building in the sector, especially in the face of natural disasters or other crisesHow to go beyond regulatory compliance to implement robust cybersecurity practices that workWhat is next for protecting the ever-evolving digital landscapeAnd more!🎙 Q&A Highlights32:10 Steve Bell, SentinelOne⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit techtables.substack.com