Coaching Conversations in 2025

Send us a textDiscover the secret sauce for supercharging your team's customer service performance with our latest podcast episode featuring a guest expert on coaching automation. Through an engaging case study, we shine a spotlight on a 24-week program that transformed the way a client's team approached customer service, armed with tools like PowToon and Active Campaign. Get ready to take notes as we unveil a three-step process that guarantees relevance, automation, and validation of learning through dynamic assessments, ensuring your team isn't just going through the motions but truly leveling up their skills.Our conversation delves into the crucial aspects of creating content that resonates, setting up a seamless automation system, and implementing a learning validation strategy that goes beyond traditional LMS reports. As our guest walks us through the intricacies of this approach, you'll learn how to incorporate coaching questions into assessments that not only gauge retention but also provide ongoing guidance for your team. It's a masterclass in enhancing team capabilities and embracing the future of coaching technology, making this episode a must-listen for anyone eager to lead their team to new heights in customer service excellence.Take our coaching automation course and receive two one and one coaching sessions speaking directly to your coaching automation development needs. After the course we will provide you two one-on-one coaching sessions so we can help you apply coaching automation to your training and learning development needs.Course Link: https://progress-coaching-academy.thinkific.com/courses/the-coaching-automation-course 50 % Discount Co0in for Next 7 days: ca50Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Discover how coaching automation can reshape team performance and transform leadership training. Follow Tim's journey from negativity to leadership potential, showcasing the power of automated systems in instilling growth mindsets. Explore the creation of efficient leadership training using tools like Active Campaign and JotForms. Dive into a future where curated content engages teams while progress is tracked through digital assessments, balancing tech efficiency with human touch.

Send us a textAs I sat observing the subtle dance of human interaction at a local pharmacy, I stumbled upon a profound realization about the power of observation. It was there, amidst the quiet struggle of a new employee grappling with a sluggish register and a less-than-supportive manager, that the essence of emotional awareness in leadership crystalized for me. This episode of Progress Coaching captures that moment and expands on how leaders can either uplift or unintentionally crush their team's spirit through their responses to everyday challenges.Embark on a journey with us as we dissect the dynamics of non-verbal communication and its staggering impact on team morale. Through a candid recount of a personal initiative to boost a young worker's confidence, we illuminate the cascading effect simple acts of encouragement can have within a team. No guests join us this time, just a heart-to-heart on the indelible mark of supportive leadership and the transformative potential of positive reinforcement in the coaching sphere. Discover how we can harness the power of keen observation to foster an environment where every team member can thrive.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Send us a textUnlock the secrets to stronger relationships and unwavering drive with our deep-dive into emotional intelligence's lesser-sung heroes: social skills and motivation. This episode promises to arm you with the tools to navigate social interactions with grace and wield your inner passion like a beacon, guiding you through life's storms toward your most ambitious goals. Our conversation explores the intricacies of effective communication, from active listening to conflict resolution, and demystifies the art of influence. Discover how cultivating robust social skills can lead to more meaningful relationships and a smoother journey in team environments.Then, we catch the spark of motivation, that relentless engine propelling us toward success. Inspired by Angela Duckworth's concept of GRIT, we dissect the power of passion and perseverance, challenging common narratives that cause many to abandon their pursuits prematurely. Learn how to embrace adversity, not as a setback, but as a crucible for honing tenacity and achieving excellence. Whether you're striving for personal growth or professional triumph, this episode offers insights and strategies to help you level up your social capabilities and stoke the fires of your motivation. Join us, and let's chart a course for a future brimming with connection and accomplishment.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Send us a textAre we truly equipping our children for the rigors of adulthood and the professional landscape? This episode invites you to consider if our education systems and parenting methods, with their zealous focus on academic curriculum and performance, might be inadvertently overlooking the crucial lessons of resilience, respect, and collaboration. We delve into the consequences of this oversight, discussing the importance of instilling the right behaviors and values in our youngsters – not just in school, but at home too.Today's conversation with a seasoned educator offers a wealth of anecdotes and insights that highlight the significance of supporting authority figures and teaching children how to gracefully accept feedback. It's a revealing look at what it really takes to prepare the next generation for success, emphasizing the need to begin with a long-term goal in mind. From the sports field to the classroom, we examine the ripple effects of parental attitudes toward coaches, teachers, and referees on the development of our children's character. Tune in for an enlightening discussion that challenges us to rethink the lifelong lessons we're imparting on our future adults.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Send us a textEmbark on a journey through the heart of emotional intelligence with us as we delve into the world of empathy, a crucial skill sharpened in the shadows of the pandemic. Discover the profound ways in which empathy can transform workplace dynamics and personal connections. Through an enlightening exercise at a client site, we witnessed the power of truly listening without judgment, and Ken's story illuminates the unexpected revelations that come from tuning into colleagues' emotions. Prepare to be inspired by the dramatic shifts in communication and team bonding that arise when empathy takes center stage.Our dialogue traverses the nuances of empathetic interaction, where care and concern go beyond innate traits and become skills to cultivate with intention. Learn from our experiences and the changes we observe when empathy is actively practiced within professional environments. This episode is not just an exploration, but also a practical guide to enhancing your own empathetic listening. Join us to transform your approach to relationships and communication, and experience the ripple effect it has on your world.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Send us a textAre your leadership skills ready for a revolution? Discover the secret that's changing the game in workplace coaching as I, Tim Hagen, walk you through the concept of 'coaching automation' after my eye-opening experience at the Training Magazine conference. This episode isn't just a discussion—it's a revelation about how the integration of digital tools like 'Coach to You' is empowering leaders to bring coaching directly to their teams. You'll get an inside look at how this approach is making waves in leadership development, employee engagement, and performance.Join me as we explore an innovative path that's lighting up the corporate world—a path where thought-provoking video lessons meet introspective coaching questions, all tailor-made to fit into the bustling schedules of leaders and their teams. After running a successful trial with a client, I'm eager to share how these methods don't replace, but significantly enhance the traditional coaching conversations. Tune in to learn how you can scale your impact as a leader with minimal time investment, and become a trailblazer in creating a dynamic, engaging workplace culture.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Send us a textEver felt like you're just not "getting" the people around you at work, or maybe they're not "getting" you? Our latest episode promises to change all that, as we sit down with a guest expert who leads us through the transformative journey of emotional intelligence. They demystify the five core components: self-awareness, self-regulation, empathy, motivation, and social skills, showing us how these skills are just as vital for the everyday employee as they are for the CEO. This isn't your average leadership talk; it's an essential playbook for anyone in the workforce seeking to understand and leverage their emotions for better workplace dynamics and personal fulfillment.Our conversation takes a heartfelt turn as our guest shares personal stories that bring the concept of self-awareness from an abstract idea to a practical tool for self-improvement. They reveal the secret sauce to successful coaching and development: a two-pronged approach that starts with a hard look in the mirror, followed by decisive action. You'll walk away from this episode with not just the knowledge but the inspiration to elevate your emotional intelligence and reshape the way you interact with your colleagues. Whether it's handling conflicts with grace or motivating your team to new heights, mastering emotional intelligence begins right here, with us.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Send us a textCould coaching be the secret ingredient that propels your team to unparalleled success? Step into the future as we unravel the mysteries of coaching automation systems, where the personal touch of one-on-one leadership coaching fuses with the dynamic world of digital content. Our exploration takes us through a realm where videos, articles, and reflective questions become the tools for transformation, driving employees to critically assess their attitudes and behaviors. While emphasizing the undeniable impact of leader-employee interactions, especially in the realms of performance evaluation and authentic connection, we'll demonstrate how you can harness the power of coaching automation to elevate your team's performance without losing that personal touch.Join us as we take you through a four-step journey to implement a coaching automation system that's brimming with inspirational content, designed to prompt self-reflection and accountability. We'll share an inspiring case study that showcases the profound effect of this approach on a team struggling with morale and teamwork issues. By strategically combining thought-provoking content with structured feedback, we reveal how such a system can ignite change and foster an environment that buzzes with positivity and productivity. Be prepared to witness the metamorphosis of your team as we guide you through curating content that inspires, crafting questions that provoke, and assessing learning in a way that ensures lasting change.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165

Send us a textEver found yourself wishing you could have a redo on a conversation gone awry? You're not alone. Our latest episode unveils the power of self-regulation, a pivotal component of emotional intelligence that often doesn't get the spotlight it deserves. We take a deep look into the art of managing disruptive impulses and the transformative impact that pausing to think before we act can have on our interactions. From heated debates to high-stakes negotiations, we explore how mastering self-regulation is key to maintaining composure and fostering constructive dialogue.A highlight of our conversation is the riveting story shared by a client who navigated a tense departmental clash amidst the pandemic. An emotive video becomes the unlikely peacemaker, prompting a shift from confrontation to collaboration. This episode doesn't just stop at the importance of self-regulation; it arms you with actionable strategies to cultivate and sustain this critical behavior. Join us to gain insights into how you can nurture patience and perspective, leading to more fulfilling and positive engagements in both your personal and professional realms.Welcome to Coaching Conversations We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a Progress Coaching 360 is a dynamic leadership development system that equips managers and teams with powerful coaching skills through a blend of training, real-time practice, peer learning, and feedback. It combines expert-led instruction, a train-the-trainer model, group coaching certification, and monthly coaching pods where leaders practice, share wins, and tackle challenges. With built-in accountability and hands-on application using Coaching Cards and best practice sessions, Progress Coaching 360 turns coaching from theory into action—building a sustainable culture of growth, feedback, and performance. Progress Coaching 360 teaches leaders how to coach and employees how to develop coachability skills. This unique combination helps build great workplace cultures. Get More Info Here: https://form.jotform.com/251187914739165