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The Product Podcast

Latest episodes

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Jan 22, 2025 • 52min

Yelp CPO on Preserving User-Generated Content Authenticity While Scaling a Marketplace with AI | Craig Saldanha | E253

In this engaging discussion, Craig Saldanha, Chief Product Officer at Yelp, shares insights from his journey at both Yelp and Amazon. He unpacks how Yelp is evolving into an AI-powered platform, enhancing user experiences with features like AI-generated reviews. Saldanha emphasizes the crucial balance between trust and authenticity amid tech integration, alongside the challenges of scaling while preserving the platform's integrity. His perspective on navigating the dynamics of user-generated content in a digital marketplace offers valuable lessons for product management.
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Jan 15, 2025 • 1h 3min

Intercom CPO on shifting from AI-dead to AI-first | Paul Adams | E252

In this conversation, Paul Adams, Chief Product Officer at Intercom and former Google innovator, discusses the company's remarkable pivot from a traditional SaaS model to an AI-first powerhouse. He shares insights on the role of AI in reshaping customer support and product management, emphasizing the need for adaptability in this technological shift. Paul also outlines strategies for building AI-driven products, the evolution of pricing models, and the significance of collaboration between UX and customer-facing teams.
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Jan 8, 2025 • 40min

Brex President & CPO on embedding Product team into sales process to accelerate revenue growth | Karandeep Anand | E251

Karandeep Anand, President and Chief Product Officer at Brex, shares insights from his impressive career at Meta and Microsoft, helping Brex revolutionize financial services. He discusses the evolution from startup focus to enterprise engagement, emphasizing the role of continuous innovation and AI in product management. Anand explores strategies for penetrating large markets and adapting product offerings for changing customer needs. He also redefines product-market fit as a dynamic journey, highlighting how fintech must balance core businesses with innovative growth.
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Dec 25, 2024 • 54min

Vix, the Netflix of Latin America with over 50 Million Users | TelevisaUnivision CPTO, Michael Cerda | E250

Michael Cerda, Chief Product and Technology Officer at TelevisaUnivision, brings extensive experience from Disney, Goldman Sachs, and Meta. He discusses ViX, a streaming platform aimed at Spanish-speaking audiences that has skyrocketed to over 50 million users. Cerda reveals how AI enhances content recommendations and user engagement, while addressing the 'cold start' problem. He also shares insights on balancing traditional TV habits with modern streaming experiences, and the importance of cultural insights in personalizing content for diverse audiences across Latin America.
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35 snips
Dec 18, 2024 • 46min

ClickUp CEO on Why Most Productivity Apps S*ck and How to Measure Productivity ROI | Zeb Evans | E249

Zeb Evans, Founder and CEO of ClickUp, shares insights from his journey in building a $4 billion productivity platform. He discusses how his personal experiences, including narcolepsy and a near-death episode, influenced his approach to tech innovation. The podcast dives into AI's transformative role in productivity tools, the challenges of measuring productivity effectively, and ClickUp's unique balance between Product-Led and Sales-Led growth strategies. Zeb also elaborates on the evolution of ClickUp and its innovative pricing model focused on time savings for users.
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11 snips
Dec 11, 2024 • 37min

Airtable VP of Product on Building No-Code AI-powered Enterprise Applications | Anthony Maggio | E248

In this episode, Carlos Gonzalez de Villaumbrosia interviews Anthony Maggio, Vice President of Product at Airtable.Airtable, founded 12 years ago, has evolved from a user-friendly spreadsheet alternative to a robust enterprise-grade application development platform. The company has raised $1.35 billion in funding and achieved a valuation of $11 billion. Airtable now serves over 500,000 organizations, including half of the Fortune 500 companies.As VP of Product at Airtable, Anthony leads the product management organization, focusing on creating powerful, intuitive solutions that enhance user experience and meet customer needs. He played a pivotal role in developing Airtable Cobuilder, a groundbreaking AI-powered tool that allows users to create custom applications quickly and easily.In this episode, we explore Airtable's transition from a consumer product to an enterprise platform, the integration of AI in product development, and the launch of ProductCentral—a solution unifying the entire product development process. We also discuss why product teams are becoming more accountable for revenue and how Airtable connects Product-Led Growth with Sales-Led Growth for enterprise customers.What you'll learn:- Anthony's approach to scaling Airtable from a consumer product to an enterprise platform.- How Airtable Cobuilder revolutionizes application creation using AI.- Strategies for making product teams accountable for revenue.- The integration of AI into Airtable's product development process.- How Airtable balances Product-Led Growth with Sales-Led Growth for enterprise customers.Key Takeaways👇:- AI-Powered Development: Anthony highlights the transformative potential of AI in application development, as demonstrated by Airtable Cobuilder.- Revenue Accountability: He emphasizes the importance of aligning product teams with revenue goals to drive business success.- Enterprise Focus: Anthony discusses Airtable's strategic shift towards serving larger enterprises with connected applications.- Customization at Scale: He explains how Airtable enables customers to build and customize applications that can serve thousands of users.- Future of No-Code Platforms: Anthony shares insights on how AI is democratizing software creation for non-technical users.Social Links:- Follow our Podcast on Tik Tok here- Follow Product School on LinkedIn here- Join Product School's free events here - Find out more about Product School hereCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Anthony Maggio
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Dec 4, 2024 • 38min

NYTimes VP of Product on Product Transformation from Print to Digital Platform Powerhouse | Sneha Rao | E247

Sneha Rao, VP of Product for Platform at The New York Times, spearheads digital transformation in a storied media giant. She discusses the shift from print to a multi-product digital platform, emphasizing the importance of adapting to new consumer needs. Sneha shares insights on enhancing developer productivity and optimizing cloud systems. She delves into innovative strategies for attracting younger audiences, including engaging games and podcasts, while maintaining journalistic credibility in a fast-evolving media landscape.
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Nov 27, 2024 • 47min

SoulCycle VP of Product on Leveraging AI to Craft Unforgetable Digital & In-Person Experiences | Drew Lesicko | E246

Drew Lesicko, Vice President of Product and Technology at SoulCycle, is a key player in blending fitness with technology. He shares insights on adapting to the pandemic by launching the At-Home Bike and creating a balanced digital and in-person experience. Drew discusses how AI and data analytics drive personalized fitness journeys for riders, enhancing customer loyalty through tailored recommendations. He also explores the future of connected fitness and the importance of community in wellness, emphasizing the intersection of technology and mental well-being.
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12 snips
Nov 20, 2024 • 31min

Building a Platform Beneath Consumer-Facing Products | Vimeo VP of Product, Justin Kim | E245

Justin Kim, Vice President of Product at Vimeo, shares insights on Vimeo's transformation from a consumer-focused platform to a robust SaaS solution for businesses. He discusses the challenges of replatforming legacy systems and emphasizes the importance of viewing platforms as products with a focus on business outcomes. Justin also highlights the role of third-party integrations in boosting user retention and explores the future landscape of video technology, including the exciting possibilities of generative AI in video creation.
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Nov 13, 2024 • 27min

NBA SVP of Product on How the NBA is Delivering an Excellent Digital Experience to Millions of Fans Worldwide | | Jay Lee | E244

Jay Lee, the Senior VP of Product at the NBA, shares insights from his journey and his role in transforming how fans engage with basketball. He discusses the challenging yet exciting mission of redesigning the NBA app to enhance global fan experience, including real-time scores and multi-language broadcasts. Jay dives into the innovative use of AI to create engaging narratives from game data, and he highlights the future of sports technology, including virtual reality features that redefine fandom for millions.

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