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Franchise Secrets Podcast

Latest episodes

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Oct 15, 2024 • 1h 2min

Is My Business Franchisable? Key Questions You Must Ask (Part 2)

Jeff Herr, a franchising expert from Front Street Equity Partners, joins Erik Van Horn to discuss the critical questions about franchising. They dive into what scalability really looks like, contrasting single-unit and multi-unit operators. The duo emphasizes the importance of strong support and training systems for franchisees. Legal and financial considerations are also highlighted, alongside the necessity of having a robust franchise disclosure document. They caution against viewing franchising as a quick wealth scheme, advocating for a long-term vision.
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Oct 8, 2024 • 50min

Is My Business Franchisable? Key Questions You Must Ask (Part 1)

Jeff Herr, a partner at Front Street Equity Partners, brings his expertise in franchising to the discussion about whether a business is ready to franchise. He and Erik Van Horn tackle critical questions like assessing your unique value proposition and ensuring that your systems are easily transferable. They highlight the necessity of continuous improvement and a strong brand identity, emphasizing that differentiation can be the key to attracting franchisees. Discover essential insights that set the foundation for successful franchising!
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Oct 1, 2024 • 58min

Expert Strategies for a Winning Franchise Grand Opening With Brooke Budke

Brooke Budke, a seasoned expert from Momentum Brands, shares her extensive knowledge on executing successful franchise grand openings. She emphasizes that a grand opening is crucial for long-term success and sets the stage for lasting brand impact. Topics include strategic planning, effective marketing, and the importance of the first 90 days. Brooke reveals key strategies for community engagement and avoiding common pitfalls, while highlighting the necessity of clear communication between franchisors and franchisees. Tune in for invaluable tips to ensure your grand opening captivates customers!
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Sep 24, 2024 • 48min

How to Attract Franchisees and Scale Your Business Like Jorge Barragan and Austin Wood of The PICKLR, A Pickleball Franchise

What does it take to turn a passion for pickleball into a thriving franchise? In this episode, Erik Van Horn sits down with The PICKLR co-founders, Jorge Barragan and Austin Wood, to reveal the strategies and lessons behind building one of the most exciting pickleball franchises. From navigating branding challenges to expanding a business with the support of friends and family, Jorge and Austin share their journey of franchising in a rapidly growing sport. You’ll learn the importance of finding the right partner, how to attract potential franchisees, and why hiring key personnel is essential to scaling your brand. Jorge and Austin also offer valuable advice on overcoming sponsorship and partnership obstacles. With their diverse backgrounds and complementary skills, this dynamic duo demonstrates the power of collaboration and vision in achieving franchise success. Whether you’re just starting or looking to scale, this episode is packed with insights on how to grow your business, attract the right partners, and create a lasting brand. Tune in now!   “I don't believe that problems are a thing—you just have to find the solution. I don't believe in losing or failure—I believe in learning. Me and Jorge like to move fast and make solutions and test things out and beta test stuff. We don't have a fear that something may not work. We don't like to overanalyze. We'd like to try it out and see how it goes, and then we can make adjustments and changes." ~ Austin Wood   In This Episode: – What is DUPR in pickleball? – Why franchise pickleball? Jorge and Austin’s challenges – Why branding matters when launching a business – Growing your franchise with friends and family – Attracting franchisees through events – Overcoming challenges with partnerships and sponsorships – Strengths and weaknesses of Jorge and Austin as partners – The benefits of hiring key personnel – Jorge and Austin’s partnership advice   Resources:  🌐 Consult with Erik - https://form.jotform.com/222685728939070 🌐 Want to buy a franchise? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617    🌐 Want to franchise your business? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617  🌐 Franchisees and franchisors find proven tactics and strategies to scale YOUR businesses https://scalablefranchise.com/   Connect with Jorge and Austin at The Picklr: 🌐 Website - https://thepicklr.com/ 📷 Instagram - https://www.instagram.com/thepicklr/ 💼 LinkedIn - https://www.linkedin.com/company/thepicklr/   Connect with Erik Van Horn: 🌐 Website - https://franchisesecrets.com/    📷 Instagram - https://www.instagram.com/erikvanhorn/   👍 Facebook - https://www.facebook.com/erik.v.horn/   💼 LinkedIn - https://www.linkedin.com/in/evanhorn/ 
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Sep 17, 2024 • 48min

Visionary vs. Operator: Why Every Franchise Needs Both to Scale With Jhana Li

Jhana Li, an operations management expert and former COO, shares her insights on the essential roles of visionaries and operators in scaling franchises. She highlights why many entrepreneurs struggle with delegation and the importance of identifying their 'zone of genius' for growth. Jhana emphasizes building a strong company culture and the balance between visionary ideas and operational execution. Discover how to effectively hire the right operator to free up time for strategic pursuits and drive long-term franchise success!
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Sep 10, 2024 • 52min

What KFC and Starbucks Taught George Tinsley Sr. About Franchising

How do you turn adversity into a thriving business empire? Today's conversation is a masterclass in resilience, determination, and vision.   Join Over 5,500 Franchisees and Franchisors in our FREE Private Facebook Community HERE: https://www.facebook.com/groups/franchisesecretsfb?_rdc=1&_rdr    In this episode, Erik Van Horn welcomes George Tinsley Sr., whose journey from poverty in Louisville’s Smoketown to building a multimillion-dollar franchise empire is nothing short of remarkable. George shares his challenges, from his early struggles to overcoming the odds stacked against him. Today, Tinsley Family Concessions operates over 60 restaurant brands in airports across Florida and Kentucky, including household names like KFC, Chili’s, and Starbucks.   George’s insights on faith, tenacity, and seizing opportunities provide valuable lessons for entrepreneurs at any stage. His advice to young entrepreneurs emphasizes the importance of resilience and staying true to your vision, no matter the obstacles.   Tune in to hear George's powerful story and learn how you can turn challenges into opportunities on your entrepreneurial journey!   “That's the part about becoming a franchisee with a franchisor—the franchisor has a proven product, has resources to keep you in line, its procedures with cooking, serving, development, and so forth. If you deviate from that and want to do George Tinsley's fried chicken, that's on you. You're not gonna be successful.” ~ George Tinsley Sr.   In This Episode: - How George built his franchise empire - Lessons learned from Colonel Sanders - Balancing experience with franchise systems - The reality of franchising established brands - George’s surprising success story - Leadership structure and George’s current responsibilities - Doing business in unfamiliar communities - George’s advice for young entrepreneurs - Profitability in food and restaurant businesses - George’s advice for aspiring franchisees    Resources:  🌐 Consult with Erik - https://form.jotform.com/222685728939070 🌐 Want to buy a franchise? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617    🌐 Want to franchise your business? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617  🌐 Franchisees and franchisors find proven tactics and strategies to scale YOUR businesses https://scalablefranchise.com/ 🌐 The Determined Entrepreneur: The Story of Dr. George Tinsley and the Values that Guided His Journey to Success by James F. Grebey - https://tinsleyspeaks.com/books/ 🌐 Catch as Catch Can: Building a Legacy by Finding Opportunity in Every Obstacle by George Tinsley Sr. - https://tinsleyspeaks.com/books/   Connect with George Tinsley Sr.: 🌐 Website - https://tinsleyspeaks.com/ 💼 LinkedIn - https://www.linkedin.com/in/george-wm-tinsley-sr/   Connect with Erik Van Horn: 🌐 Website - https://franchisesecrets.com/    📷 Instagram - https://www.instagram.com/erikvanhorn/   👍 Facebook - https://www.facebook.com/erik.v.horn/   💼 LinkedIn - https://www.linkedin.com/in/evanhorn/ 
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Sep 3, 2024 • 47min

Social Media Strategies for Franchisors and Franchisees: Insights From Brynn Gibbs

Should franchisees manage their own social media accounts, or is it best left to the franchisor? The answer could make or break your brand's online presence.   Join Over 5,500 Franchisees and Franchisors in our FREE Private Facebook Community HERE: https://www.facebook.com/groups/franchisesecretsfb?_rdc=1&_rdr   In this episode, Erik Van Horn welcomes Brynn Gibbs, Founder and CEO of Consumer Fusion, to discuss the pros and cons of social media for franchisors and franchisees. Brynn, an expert in online reputation management, shares her insights on whether franchisees should run their social media pages or let the franchisor take control. They explore how businesses can leverage social media for brand consistency and customer engagement while avoiding common pitfalls. Brynn also reveals a game-changing strategy and offers a fresh perspective on social media management in the franchising world. With over a decade of experience in reputation management, Brynn has helped countless brands protect and grow their online presence.    If you are involved in franchising or any business and you want to use the power of social media to expand your reach, don’t miss this essential episode!   “With Google Gemini and this generative AI, Google search is changing. Now more than ever, double down on reviews. Google doesn't just look at your old reviews, the review volume, and the content of those old reviews. They're looking at new reviews, new content, and the quality of those new reviews.” ~ Brynn Gibbs   In This Episode: - Who is Brynn Gibbs? - Social media guidelines for franchisors vs. franchisees - Steps to take if franchisees control social media accounts - Pros and cons of franchisee-managed social media - Benefits of franchisor-owned social media accounts - Shared access: Franchisor oversight with local franchisee posts - Should franchisors post branded content on franchisee accounts? - Analyzing top-performing social media posts - How franchisees can create local content - Best local influencers for franchisees - Key insights on Google Business Profile - The importance of Google reviews - Structuring webinars for maximum impact   Resources:  🌐 Consult with Erik - https://form.jotform.com/222685728939070 🌐 Want to buy a franchise? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617    🌐 Want to franchise your business? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617  🌐 Franchisees and franchisors find proven tactics and strategies to scale YOUR businesses https://scalablefranchise.com/ 🌐 Day Trading Attention by Gary Vaynerchuk - https://garyvaynerchuk.com/attention/   Connect with Brynn Gibbs: 🌐 Website - https://www.consumerfusion.com/ 💼 LinkedIn - https://www.linkedin.com/in/brynn-gibbs-590276199/   Connect with Erik Van Horn: 🌐 Website - https://franchisesecrets.com/    📷 Instagram - https://www.instagram.com/erikvanhorn/   👍 Facebook - https://www.facebook.com/erik.v.horn/   💼 LinkedIn - https://www.linkedin.com/in/evanhorn/ 
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Aug 27, 2024 • 52min

Why Every CEO Needs a Second-in-Command With Cameron Herold

What happens when your business hits a rough patch, and your franchisees are anything but happy? Discover why having a second-in-command can make or break your company’s future.   Join Over 5,500 Franchisees and Franchisors in our FREE Private Facebook Community HERE: https://www.facebook.com/groups/franchisesecretsfb?_rdc=1&_rdr   In this powerful episode, Erik Van Horn sits down with Cameron Herold, the strategic mastermind who has fueled the growth of companies like 1-800-GOT-JUNK?, Sprint Telecom, and even the monarchy of Qatar. Cameron’s impressive track record speaks for itself: by age 21, he had 14 employees, and by 35, he had helped build two companies valued at $100 million each. As COO of 1-800-GOT-JUNK? he skyrocketed the company from $2 million to $106 million in revenue in just six years, expanding the workforce to 3,100.   But this episode isn’t just about numbers. Cameron reveals a story he's never shared publicly before—how he turned around a group of unhappy franchisees and the crucial lessons he learned as a second-in-command. With insights from his experience and best-selling books, including The Second in Command and Vivid Vision®, Cameron explains why every CEO needs a strong right-hand leader to drive success.   Whether you're a business owner or an aspiring leader, this episode offers valuable lessons on leadership, growth, and the power of having a second-in-command.   “Don't learn from mistakes. Learn from the people before you who have already figured it out. My R&D stands for “Rip-off and Duplicate”--I just do what the best people are doing.” ~ Cameron Herold   In This Episode: - Who needs a second-in-command? - Cameron’s journey from COO to “The CEO Whisperer” - The six stages of franchise relationships - A valuable, rarely shared story from Cameron - The power of language in franchise partnerships - Keys to achieving massive business success - Turning unhappy franchisees into loyal partners - When to hire a COO and essential qualities to look for - Handling an employee who is not fit for the role - Defining your entrepreneurial vision and purpose   Resources:  🌐 Consult with Erik - https://form.jotform.com/222685728939070 🌐 Want to buy a franchise? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617    🌐 Want to franchise your business? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617  🌐 Franchisees and franchisors find proven tactics and strategies to scale YOUR businesses https://scalablefranchise.com/ 🌐 The Six Stages of Franchise Relationships (The Franchise E-Factor) by Greg Nathan - https://www.franchiserelationships.com/shop/the-franchise-e-factor/ 🌐 Giftology by John Ruhlin - https://www.amazon.com/Giftology-Increase-Referrals-Strengthen-Retention/dp/1619614332   Connect with Cameron Herold: 🌐 Website - https://cooalliance.com/ and https://cameronherold.com/   Connect with Erik Van Horn: 🌐 Website - https://franchisesecrets.com/    📷 Instagram - https://www.instagram.com/erikvanhorn/   👍 Facebook - https://www.facebook.com/erik.v.horn/   💼 LinkedIn - https://www.linkedin.com/in/evanhorn/ 
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Aug 20, 2024 • 38min

The Franchise Marketing Blueprint: Proven Strategies for Growth With Brooke Budke

Are you a franchise brand tired of wasting time on trial and error? In this episode, Erik Van Horn sits down with Brooke Budke of Momentum Brands to reveal powerful strategies for customer acquisition, lead magnets that convert, and everything you need to fast-track your franchise growth.   Join Over 5,500 Franchisees and Franchisors in our FREE Private Facebook Community HERE: https://www.facebook.com/groups/franchisesecretsfb?_rdc=1&_rdr   Why should you listen to Brooke? As one of the top eight female CMOs in franchising and a former brand president, she’s a true marketing powerhouse. With over a decade of franchise marketing expertise, Brooke’s strategies are designed to cut through the noise and deliver results. Her innovative approach and positive, growth-focused mindset have propelled countless brands to new heights of success.   This episode is packed with actionable insights to elevate your franchise marketing and drive profitability. Don’t miss your chance to learn from one of the best in the business and transform your franchise’s future!   Catch the previous episode with Brooke: The Grand Opening Playbook: Steps to a Successful Launch With Brooke Budke “Repetition is the reason why brands grow because what you recognize gets repeated. And if you recognize certain behaviors every single month, the franchisees will repeat that.” - Brooke Budke   In This Episode: - Brooke’s top tip that's guaranteed to deliver results - How to subscribe to Brooke’s newsletter and why it’s a game-changer - The must-have tool: Why every brand needs a newsletter - Your email list: The asset more valuable than social media - Should franchisors build a big list or empower franchisees to grow their own? - Good vs. bad lead magnets in franchise development - Effective lead magnets for grand openings - Brooke’s latest lead magnet    Resources:  🌐 Consult with Erik - https://form.jotform.com/222685728939070 🌐 Want to buy a franchise? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617    🌐 Want to franchise your business? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617  🌐 Franchisees and franchisors find proven tactics and strategies to scale YOUR businesses https://scalablefranchise.com/   Connect with Brooke Budke: 🌐 Website - https://www.themomentumbrands.com/ 🌐Subscribe to Brooke's Newsletter - https://momentum-brands.myflodesk.com/thesauce   Connect with Erik Van Horn: 🌐 Website - https://franchisesecrets.com/    📷 Instagram - https://www.instagram.com/erikvanhorn/   👍 Facebook - https://www.facebook.com/erik.v.horn/   💼 LinkedIn - https://www.linkedin.com/in/evanhorn/ 
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Aug 13, 2024 • 50min

Are Rapidly Expanding Franchises Built to Last? With Edith Wiseman of FRANdata

How do you know if a franchise brand is as good as it claims to be? Dive into this episode to uncover the truth from an industry insider!   Join Over 5,500 Franchisees and Franchisors in our FREE Private Facebook Community HERE: https://www.facebook.com/groups/franchisesecretsfb?_rdc=1&_rdr   Join Erik Van Horn as he sits down with Edith Wiseman, President of FRANdata, to explore the latest trends in franchising. With over 30 years of experience, FRANdata is renowned for its comprehensive franchise market research and analysis. Edith shares valuable insights on two distinct growth models for franchisors and discusses which industries benefit most from hands-on franchisees.   In this episode, you'll discover industry trends and insights to help you make better business decisions. Edith also tackles the burning question: Is fast growth sustainable?   This episode is a goldmine for franchisors, aspiring franchisees, and anyone interested in franchising. Don’t miss Erik and Edith’s expert advice for emerging brands and new franchisees.   Tune in now to unlock the secrets of successful franchising and take your franchise journey to the next level!   “I think these brands with large operators are going back to the owner-operator model because they understand that in order to win in this very competitive environment, you need to have very crisp operations that are very close to the customer.” - Edith Wiseman   In This Episode: - Background on Edith Wiseman and FRANdata - Two growth models for franchisors - Industries benefiting from hands-on franchisees - Scaling franchisees to independence - The appeal of larger territories - Sustainability of fast growth - Advice for emerging brands - Expert tips for new franchisees   Resources:  🌐 Consult with Erik - https://form.jotform.com/222685728939070 🌐 Want to buy a franchise? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617    🌐 Want to franchise your business? Connect with Erik here - https://forms.gle/n4JedEuU5p7asE617  🌐 Franchisees and franchisors find proven tactics and strategies to scale YOUR businesses https://scalablefranchise.com/   Connect with Edith Wiseman: 🌐 Website - https://frandata.com/   Connect with Erik Van Horn: 🌐 Website - https://franchisesecrets.com/    📷 Instagram - https://www.instagram.com/erikvanhorn/   👍 Facebook - https://www.facebook.com/erik.v.horn/   💼 LinkedIn - https://www.linkedin.com/in/evanhorn/   

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