In 1982, founder Michael Gould begins his canine career as a founding member of the NYPD canine unit. Later he went on to become the Commanding Officer of the Nassau County Canine Unit, going on to have a 15+ year career in police canine management. In 1999, as Mike is getting ready to retire from the police department, he has the idea to open a pet care facility after recognizing the need for reliable and honest pet care on Long Island. In 2000, Mike opens the first Hounds Town location, in a 1,200-square foot store in Port Jefferson, introducing the idea of interactive daycare to the area. The events of 9/11 in New York call Mike and his private scent detection dog company Canine Consultants to aid in the recovery efforts at Ground Zero. Mike gets deployed to Naples, Italy, as a member of the naval reserves to run the Military Working Dog program following the terrorist attacks. Since 2003, Hounds Town USA has grown as a franchise with more than 10 locations.   Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Mike Gould, the founder and CEO of Houndstown USA. [2:36] Josh welcomes Mike to Franchise Euphoria. [3:20] Mike shares about his past career in the NYPD and his experiences working with police dogs. [11:15] Mike explains how when he was retiring from the police how he ended up establishing Houndstown USA. [14:03] Mike discusses what the transition from a career in law enforcement to becoming an entrepreneur was like. [17:27] For Mike, keeping their business model as simple as possible was the key to their success. [24:32] Mike shares what made him come to the realization that his business could be turned into a franchise. [31:05] Over the course of the pandemic, Mike was able to narrow down who the ideal Houndstown franchisee is. [34:44] If you want to learn more about Houndstown USA, visit their website listed below. [36:46] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.   Mentioned in This Episode: josh@franchiseeuphoria.com www.indyfranchiselaw.com https://houndstownusa.com/ https://www.facebook.com/hounds.town/ https://1851franchise.com/houndstownusa/info https://www.linkedin.com/company/houndstownusa/  

Nick Binnings is the Director of Brand Development at Southern Classic Chicken. Nick was most recently the Vice President of Brand Development for Another Broken Egg Café, where he helped grow the concept from 15 to 62 units before an exit to private equity. Now, he is spearheading Southern Classic Chicken's new franchise opportunity to help the concept grow across the South.   Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Nick Binnings, the Director of Brand Development for Southern Classic Chicken. [2:10] Josh welcomes Nick to Franchise Euphoria. [2:48] Nick shares about his experiences throughout the years in the food industry and franchising. [5:21] Nick gives the history of Southern Classic Chicken which began over 30 years ago and tells what led them to begin franchising. [8:04] Nick discusses the basic offerings at Southern Classic Chicken and why they focus on their core products. [13:32] Josh and Nick discuss what the ideal layout of a Southern Classic Chicken location is and who owns the real estate. [19:47] For anyone listening who is considering franchising, Nick suggests that you need to create a company, brand, and multiple units with proven success. [20:22] If you want to learn more about Southern Classic Chicken, visit their website listed below. [21:03] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.   Mentioned in This Episode: josh@franchiseeuphoria.com www.indyfranchiselaw.com https://www.southernclassicchicken.com/franchising https://www.linkedin.com/company/southern-classic-chicken/

Mike Bausch is an industry leader whose restaurant, Andolini's Pizzeria, is a top ten pizzeria in the US, as named by TripAdvisor, BuzzFeed, CNN, and ​USA Today​. Andolini's began in 2005 and has grown to five pizzerias, two gelaterias, two food hall concepts, a food truck, and a fine dining restaurant by 2019. Mike is a World Pizza Champion, a Guinness Book world record holder, and a writer for ​Pizza Today​.   Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Mike Bausch, the co-founder of Andolini’s Pizza. [2:30] Josh welcomes Mike to Franchise Euphoria. [3:31] Mike shares what led his brother and himself to found the Andolini’s Pizza concept. [8:09] Early on, Andolini’s struggled with success, and Mike was determined to discover a way to turn it around because there was no backup plan for failure. [13:36] Mike discovered his first pitfall was trying to be like other pizzerias, but when he started allowing his personality to come into the business, they were able to differentiate themselves from their competitors. [19:12] Mike discusses how they considered franchising Andolini’s but ultimately decided on corporate expansion instead. [25:33] Josh and Mike examine how people like the idea of “buying into the dream” with franchising. [30:45] Mike explains what how he earned his title of “World Pizza Champion.” [33:51] Mike shares the idea behind his book, “Unsliced: How to Stay Whole in the Pizzeria Industry.” [37:09] If you want to learn more about Andolini’s, visit their website listed below. [37:41] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.   Mentioned in This Episode: josh@franchiseeuphoria.com www.indyfranchiselaw.com www.Unslicedbook.com https://www.andopizza.com/menu/  

Devin Hernandez is the Vice President of Brown & Brown, Inc. Devin started a career in professional golf, which ultimately turned into a networking opportunity and led him to join forces at Brown & Brown, Inc. in 2014. Since then, he has focused his work on a few niche industries including franchises. Devin works with a variety of franchise clients including fast casual restaurants, manufacturing, hotels, and many industries in between.                                                           Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Devin Hernandez, the Vice President at Brown & Brown, Inc. [1:55] Josh welcomes Devin to Franchise Euphoria. [2:35] Devin shares about how an initial career in golf led him to the insurance industry. [6:19] Josh and Devin weigh the challenges of what it’s like to try to become a pro golfer. [8:53] Devin discusses the training he went through when he first started working for Brown & Brown. [11:35] Devin explains the types of franchises he works with and how their business model is set up. [14:13] Devin walks through how they onboard new clients at Brown & Brown. [17:02] Josh and Devin break down the challenges of COVID-19 on the franchise industry as it relates to insurance. [22:45] If you want to learn more about Devin or franchise insurance, visit Brown & Brown’s website listed below. [25:18] Aside from basic insurance requirements, Devin discusses why the idea of “servicing the account” is so important to their franchise clients. [29:15] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.   Mentioned in This Episode: josh@franchiseeuphoria.com www.indyfranchiselaw.com https://bbpinellas.com/ https://www.bbinsurance.com/

Mark Setterington is a restauranteur, entrepreneur, and co-founder of growing franchise Island Fin Poke. After working in the restaurant industry for 36 years and overseeing 10 restaurants throughout Las Vegas and Los Angeles, Mark decided to launch Island Fin Poke to bring guests high-quality poke in an immersive tropical environment. His first location opened in Orlando, and over the past three years Mark has expanded the brand to new cities across the country. By the end of the year, Island Fin Poke will have 14 restaurants open and has signed agreements for at least 20 more units.   Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Mark Setterington, the co-founder of Island Fin Poke. [2:09] Josh welcomes Mark to Franchise Euphoria. [2:30] Mark shares about his 36 years in the franchising industry. [4:51] Josh and Mark discuss the value failures can have in business. [7:34] Mark paints the picture of what visiting an Island Fin Poke is like and what differentiates them from their competitors. [9:21] Initially, the plan was only to open a couple Island Fin Poke restaurants, but after opening in March 2017, they were franchising by the end of 2018. [11:16] The idea of franchising came about when a development company reached out to them. [15:08] Mark shares how his role has changed over the years from owner operator to franchisor. [18:03] Mark discusses what the impact of COVID-19 has been on Island Fin Poke. [20:24] If you want to learn more about Island Fin Poke, visit their website listed below. [21:14] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.   Mentioned in This Episode: josh@franchiseeuphoria.com www.indyfranchiselaw.com https://www.islandfinpoke.com/ https://www.linkedin.com/company/island-fin-poke-company/

Mike Cline is Vice President of Franchise Development at Alliance Franchise Brands. Alliance Franchise Brands LLC and its subsidiary, KK Printing Canada ULC, are the franchisors of approximately 600 locations in North America operating the company’s brands: Allegra Marketing Print Mail, Image360, Signs Now, Signs By Tomorrow, KKP, Insty-Prints, American Speedy Printing Centers and RSVP. Independently owned and operated franchises provide national, regional and local businesses and organizations with a one-stop resource for technologically advanced solutions for their printing, marketing and graphics communications.   Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Mike Cline, the VP of Franchise Development for Alliance Franchise Brands. [2:14] Josh welcomes Mike to Franchise Euphoria. [2:38] Mike began his career with Alliance Franchise Brands in 2004 when he took on an opportunity with one of Alliance’s brands, Signs By Tomorrow. [5:28] Mike addresses his thoughts on the status of the printing industry and some of the common misnomers that surround it. [9:12] Mike discusses who the ideal franchisee candidate is for Alliance and what a potential candidate can expect when they sign on. [13:15] Mike shares about the various support systems Alliance has in place for their franchisees. [16:18] Mike talks about what the impact of COVID has been on Alliance’s brands. [19:47] In Mike’s opinion, a good franchisor’s second level of support includes being proactive. [22:44] With 600 North American locations, Alliance Franchise Brands is still looking to expand across the US and Canada. [24:05] If you want to learn more about Alliance Franchise Brands, visit their website listed below. [25:00] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.   Mentioned in This Episode: josh@franchiseeuphoria.com www.indyfranchiselaw.com https://alliancefranchisebrands.com

Tim Conn is the Co-Founder and CEO of Image One Facility Solutions. As many good stories start, Tim was a high schooler in the Chicago suburbs who wanted to buy a car. He began cleaning his parent’s office building and by the time he graduated, he built his own small commercial cleaning company with three employees, servicing several clients across the Chicagoland area. What really spurred his growth was joining a networking group – even as a teenager he learned that networking and building relationships was the key to business success. After working in Chicago suburbs for more than a decade, an area developer for a janitorial franchise, reached out to Tim to partner. They partnered and along the way realized they could build a better cleaning franchise; one that didn’t have area developers as middlemen, one that taught franchisees how to connect with clients to harness the sales process, and one that put an emphasis on customer care. Tim is adamant that Image One is a customer service company, not a cleaning company.   Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Tim Conn, the co-founder and CEO of Image One Facility Solutions. [2:39] Josh welcomes Tim to Franchise Euphoria. [2:55] Tim shares the story of how he started his own cleaning company when he was 14 years old and how that ultimately led to Image One. [6:15] Tim explains how the idea of franchising Image One came about. [9:07] Tim lays out how the Image One franchise model was formulated and how this leads to happier franchisees. [10:48] Currently, Image One has franchisees in Florida, Ohio, Michigan, Colorado, and Texas. [14:21] Tim discusses the concept of working on your business vs. working in your business. [17:27] Tim shares what their COVID-19 action plan is for the coming months. [21:47] Josh and Tim discuss when the right time to think about franchising your business is. [24:49] If you want to learn more about Image One, visit their website listed below. [25:19] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.   Mentioned in This Episode: josh@franchiseeuphoria.com www.indyfranchiselaw.com https://imageonefranchise.com/

Shahpour Nejad is the founder and CEO of Pizza Guys, a rapidly growing pizza chain with 70 locations throughout California, Nevada, and Oregon. He started his pizza journey in Cleveland, OH back in 1979 where he worked at a pizza restaurant while attending college. He worked his way up and became a partner at multiple pizza restaurants. When he moved to California in 1984, he brought his knowledge of traditional east coast pizza, modified it to California’s taste buds, and co-founded Pizza Guys.   Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Shahpour Nejad, the Founder and CEO of Pizza Guys. [2:30] Josh welcomes Shahpour to Franchise Euphoria. [3:02] Shahpour shares the story of how he started studying mechanical engineering in college and ended up creating a pizza franchise instead. [6:20] Currently, there are about 70 Pizza Guys locations, all on the west coast. [9:59] Shahpour gives a visual on what visiting a Pizza Guys location is like. [13:51] Shahpour’s advice to anyone thinking about franchising a business is to make sure you choose the right franchisees. [16:59] Josh and Shahpour share their opinions on third party delivery services and discuss how they tie into the Pizza Guys business model. [21:17] Shahpour explains what the impact of COVID-19 has been for Pizza Guys. [25:48] Pizza Guys is currently looking to expand into neighboring states. [30:13] If you want to learn more about Pizza Guys, visit their website listed below. [30:48] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.   Mentioned in This Episode: josh@franchiseeuphoria.com www.indyfranchiselaw.com https://www.pizzaguys.com/ https://www.instagram.com/pizzaguysofficial/?hl=en https://www.facebook.com/pizzaguysofficial/ https://www.linkedin.com/company/pizza-guys-franchises-inc-/

Belina Nernberg is the CEO of 1Heart Caregiver Services, a growing franchise that serves seniors by helping them with daily needs through high quality care. 1Heart places strong emphasis in the training of caregivers, and the brand’s “Caregiver University” has trained approximately 2,200 caregivers throughout Southern California. The brand currently has nine locations throughout California and Nevada open or in development.   Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Belina Nernberg, the CEO of 1Heart Caregiver Services. [1:41] Josh welcomes Belina to Franchise Euphoria. [2:08] Belina shares the story of how she came to found 1Heart Caregiver Services, which began when she immigrated to the US. [6:22] Belina discusses what her competition looked like at the time she started 1Heart Caregiver Services and how it’s changed over the years. [9:00] Belina explains what it means when she says their services are non-medical caregivers. [10:24] The idea to franchise came about once Belina and her team realized that they were able to compete with their rivals who had franchised already. [12:17] Belina shares about their current open locations and where they will be expanding in the coming years. [13:21] Belina describes who the ideal franchisee for 1Heart is. [15:47] Initially, 1Heart suffered due to the pandemic, but over time, it became apparent how necessary their services are during quarantine. [18:16] For anyone who wants to franchise their business, Belina encourages people to be sure they have all their systems completely flushed out and easy to duplicate. [20:03] If you want to learn more about 1Heart Caregiver Services, visit their website listed below. [20:48] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.   Mentioned in This Episode: josh@franchiseeuphoria.com www.indyfranchiselaw.com https://1heartcares.com/ https://1heartfranchise.com/

Ben Crosbie is an Entrepreneur who leverages his experience and knowledge of franchising, real estate, fitness, and business to create game changing businesses. Ben joined THE DRIPBaR in May of 2019 as the Chief Development Officer. THE DRIPBaR is a Rhode Island-based franchise focused on helping people obtain their best physical and mental health using intravenous therapies. Through advances in cellular and biological science, THE DRIPBaR helps clients fight the consequences of chronic illness, address the effects of aging, and achieve a balanced wellness. With one location currently open and operating in Warwick, Rhode Island, THE DRIPBaR already has nearly 200 additional locations in various stages of development across eight states.    Key Takeaways: [0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more! [0:59] Josh introduces today’s guest, Ben Crosbie, the Chief Development Officer of THE DRIPBaR. [1:47] Josh welcomes Ben to Franchise Euphoria. [2:07] Ben shares about how he got involved with THE DRIPBaR and his experiences prior to joining them. [4:15] Ben explains what THE DRIPBaR product offerings are and their benefits. [6:37] Ben discusses why THE DRIPBaR isn’t considered to be a business that practices medicine. [9:12] Ben talks about what led THE DRIPBaR to begin franchising. [11:04] In Ben’s opinion, there is a huge opportunity for THE DRIPBaR to expand into non traditional locations such as airports, hotels, and hospitals. [13:13] Although there is only one location of THE DRIPBaR currently open, they have roughly fifty locations to open by the end of 2021. [15:46] Ben touches on how the pandemic has affected their current location and also the future locations in the pipeline. [16:59] If you want to learn more about THE DRIPBaR, visit their website listed below. [17:30] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.   Mentioned in This Episode: josh@franchiseeuphoria.com www.indyfranchiselaw.com https://thedripbar.com/own-a-dripbar/